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All 62 Hamilton hotels

Comfort Inn Southern Cross Hamilton

3.0 of 5 Hotel   |   222 Ulster Street | Whitiora, Hamilton 3200, New Zealand
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Comfort Inn Southern Cross Hamilton
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46%
Ranked #41 of 62 hotels in Hamilton
A recent review
3 of 5 stars Reviewed May 25, 2014
Sal S
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  • Reviews (15)
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15 people have reviewed this hotel

Traveler rating
    5
    2
    3
    4
    1
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2
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3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed May 25, 2014

I stayed on Tuesday on the way to Auckland and on Thursday on the way back home. 1st stay was upstairs above the laundry. Very quiet, lovely bed but the pillows were a bit hard for me. Shower was good. Plenty of movies to choose from. Wifi was good. The second stay was downstairs opposite the laundry, very different. The... More

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Brisbane, Australia
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 18, 2014 via mobile

We booked a room with a king bed, microwave, wireless internet on the top floor for one night. When we arrived to check in the lady said we had been upgraded. Our upgraded room was a queen bed with no microwave and you needed to connect your laptop up for the internet, it was not wireless. When we questioned her... More

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Smile_and_Service, Advisor at Comfort Inn Southern Cross Hamilton, responded to this review

The room that the guest booked was surrounded by a family group here to celebrate a senior members birthday. Although it did not occur in this instance, our experience is that when groups gather their discussions can disturb other guest.s. Our intention was to shield this guest from this potential interference allowing them to have a restful sleep. We also... More

Wirral
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 2, 2014 via mobile

First impressions count, and being asked if we were the ones from the small island (meaning the UK?) is not the welcome we expected. Thankfully Hamilton was a stopover on our way north, so we only stayed one night. The place was clean enough, but the wifi was charged as we were told abruptly 'you don't get that on your... More

Was this review helpful? Yes 1
Smile_and_Service, Director of Sales at Comfort Inn Southern Cross Hamilton, responded to this review

The rooms in this property were upgraded in 2013 and we provide a variety of packages to match the needs of the traveler. Those that purchase a lower cost option can upgrade their services on arrival, or you can choose to purchase all the services at time of booking. Our executive rooms have air conditioning for those that require this... More

Auckland Region, New Zealand
Contributor
17 reviews 17 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 17, 2014

Room Type: Business Room – Located on the second floor It provides unlimited internet, an in room entertainment system consisting of movies, games and activities in the Hamilton region Price Paid - $129 First Impressions Arrive to check in, no one at the counter, just a sign next to a phone saying to ring a number for service. I ring... More

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Smile_and_Service, Director of Sales at Comfort Inn Southern Cross Hamilton, responded to this review

The property does provide unlimited internet in multiples of 400MB for some packages. If this guest required more surely that could have used their verbal communication skills rater than ranting on the internet. Interestingly there was no mention of the extensive range of on-demand movies available in the room or variety of TV channels. The media reported last week that... More

Saitama, Japan
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2013

Stayed here for 10 nights, relocated from the South Island to Hamilton, spent New Years in the hotel, stayed upstairs unit, absolutely blissful, showers good and hot, immaculately clean, LCD TV, microwave and hot plate, walking distance to town and supermarket, extremely quite, was treated like family, I will be recommending this establishment to everyone I talk to if they... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 14, 2013 via mobile

My daughters rowing team stayed overnight mid competition for two nights - I stayed on Saturday night. I booked in without a reservation and was offered two rooms at competitive prices. I booked a double with a very comfortable bed, flat screen TV, kitchenette and good sized shower/ bathroom. It was clean, modern and within 5 mins drive if the... More

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Wairarapa
1 review
1 of 5 stars Reviewed June 17, 2013

We will not go back to this place. It was noisey. We could hear people breathing through the thin walls and even going to the toilet, because the place was full (farming field-days) there was people making noise all night. We paid $243 a night. The price was hiked up because of demand although we booked well in advance. (all... More

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Smile_and_Service, Owner at Comfort Inn Southern Cross Hamilton, responded to this review

The recently installed guest entertainment system with over 100 free movies and 30 TV channels must have been overlooked by these guests. We are one of the few properties that offer 1 night stays to field day participants. Most other properties are charging (in some cases higher) equivalent pricing for 4 to 7 days stay. More

Bangkok, Thailand
Top Contributor
97 reviews 97 reviews
50 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed March 22, 2013

We stayed here two nights in a long weekend. The spa-appartment was very minimalistic, without decorations, two chairs and a small table with two chairs. It looks like it did not get a refresher since the 70-ies. The kitchenette is a small sink with microwave and bar fridge. The bed was OK, though a bit soft, and the roll-away for... More

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Smile_and_Service, Manager at Comfort Inn Southern Cross Hamilton, responded to this review

The rooms have been upgraded with modern furniture with rooms designed for different markets. The in-room guest entertainment system with free movies is a great wow factor for guests and those wishing to watch SKY sports can do so in our sports bar. The property offers breakfasts, all day meals and dinners from 7am to 8.30pm Monday to Friday and... More

New Plymouth, New Zealand
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 24, 2013

We travel on business with 2 computers where internet is essential. We paid more for an executive room in this motel that promotes itself as fully equipped with business facilities. Linking to the internet took numerous attempts and then emails would not send. The owner (who was very pleasant) supplied different codes that did not work. I eventually managed to... More

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Smile_and_Service, Owner at Comfort Inn Southern Cross Hamilton, responded to this review

The management of Comfort Inn Southern Cross regrets that Piggabeen found our property not up to their standards. We’re sorry that our guests had so much trouble linking to the internet. Although our ultrafast fibre internet is system is comprehensive enough to cover the standard ISPs, we do occasionally find the odd one out, as happened in this case. As... More

Edinburgh, Scotland
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 3, 2012

Stayed here 1 night on business. Clean, Cosy and Welcoming.

Was this review helpful? Yes 3
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Additional Information about Comfort Inn Southern Cross Hamilton

Address: 222 Ulster Street | Whitiora, Hamilton 3200, New Zealand
Location: New Zealand > North Island > Waikato Region > Hamilton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Southern Cross Hamilton 3*
Reservation Options:
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23 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Quiet Hamilton accommodation and conference facility, located within easy walking distance from the centre of the city. The business traveller can enjoy our exclusive executive floor or a large ground level business room and free parking. We provide an internet kiosk, as well as a free internet allocation from rooms and public areas. Our licensed restaurant offers room service with no tray charge and a chargeback service is available to a variety of local restaurants. Secure bag storage is available. A luxury shuttle service is available for pickup and deliver within 10km's of Hotel. There are two ground level conference rooms with separate breakout space, comfortable chairs and free parking. Our service is customised to each group with a fully equipped facility allowing you to walk in without the worries of carrying your technology with you. For the leisure traveller we are only a short walk from Waikato Stadium and Claudelands Event Centre, or for beautiful scenery take a leisurely stroll along the Waikato River. We are central to many shopping centres and close to Hamilton Zoo, Hamilton Gardens and Waikato University. Have fun at Sky City Casino, the Chocolate Factory, Laser Strike, or play a round at one of 44 golf courses in the region, then unwind at one of the many restaurants, bars and clubs in Hamilton City. Relax and enjoy our noon checkout.Further afield, Hamilton's central location allows easy access to Waitomo Caves, Hobbiton, Rotorua's hot springs, Raglan's surf and Coromandel's Hot Water Beach. Comfort Hotels are everywhere you need us, and cater to the needs of all travellers, whether on a leisure or business trip. When travelling to Hamilton, we will ensure your time at Comfort Inn Southern Cross is enjoyable. Become a Choice Privileges Member and receive more benefits. ... more   less 
Number of rooms
32

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