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Quality Hotel Emerald & Conference Centre

4.5 of 5 13 Gladstone Rd | PO Box 2143, Gisborne 4010, New Zealand
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Certificate of Excellence 2014
Quality Hotel Emerald & Conference Centre
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Quality Hotel Emerald & Conference Centre
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159 reviews from our community

Traveler rating
    73
    51
    26
    9
    0
See reviews for
35
55
6
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Quality Hotel Emerald & Conference Centre
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Amstelveen, The Netherlands
Top Contributor
201 reviews 201 reviews
156 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed May 29, 2012

We had a huge studio room with two bedrooms, big Sony TV, huge balcony (big dining table + six chairs on the balcony!), nice bathroom. Only thing was that the room smelled a bit funky (old carpet?). Free parking at nice parking garage in the back. Staff was great. Free Internet computer in the lobby. Hotel is at the beginning... More

Was this review helpful? Yes 1
Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2012

Each time we visit Gisborne we stay at the Emerald Hotel. Great central location with views over the river. The rooms are beautifully furnished and the Hotel has a lovely pool and spa complex. We usually get a great "Stay and Dine" deal where we get a room, dinner and full breakfast in the one great rate. This is a... More

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Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 5, 2012

Great Hotel, other than insufficient lighting throughout the room we stayed in, no bath and the front desk not able to provide a portable mirror to apply make up, lighting in bathroom absolutely dreadful! Gorgeous views, gorgeous furnishings, very spacious, good quality mattresses, decent sized tv, fantastic pool, spa and gym. Incredibly handy in it's positioning to walk everywhere. Staff... More

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Whangamata, New Zealand
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 31, 2012

We had one night here. We had an Executive suite, which had a huge separate bedroom as well as a king size bed in the lounge area. We didn't need the separate bedroom and just used the bed in the lounge, there was plenty of room here and it also had a bigger tv on the wall. However, the tv... More

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Lisburn, N. Ireland
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 27, 2012

Hard to find the entrance even though we knew where the hotel was. entrance is on the main road just after the bridge. The staff were very friendly. The room was just opposite the car park door. The car park is inside the building at the rear of the Hotel. The room is was very large and the room was... More

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New Plymouth
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 27, 2012

We booked into the hotel and were impressed by the spacious room with a massive bathroom. Unfortunately our room was above a neighbouring bar and although this was not a problem on our first night it certainly was on our second. However the management moved us to another room which was very lovely and quiet with a view over the... More

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Baltimore
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 29, 2012

I think the pictures are better than the hotel. The pool looks nice but the hotel is dated and under staffed. There was no wi-fi available in the rooms and the computer in the lobby wasn't working. I'd say we were disappointed. The car park entrance was at one end of the hotel and the elevator was at the other... More

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Auckland, New Zealand
Top Contributor
182 reviews 182 reviews
144 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 26, 2012

Yeah, its ok, I went to order a dessert at 840pm and was told the chef had gone home(closes at 830pm). Nothing stand out about the place, pool looked nice, reception staff were friendly.

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 22, 2012 via mobile

19h30 and there are over a dozen guests seated and one waitresses running her butt off.if u want timely service when having a meal or out for an occasion I suggest u go elswhere

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Toronto, Canada
Top Contributor
127 reviews 127 reviews
96 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed February 19, 2012

We had a spacious comfortable room overlooking the park. Hotel offers free indoor garage parking. Good breakfast buffet available. No WIFI facilities. Nice inner court swimming pool. Hotel has obviously had trouble controlling its mini bar facilities....not only is the fridge equipped with sensors for each item in it, items outside the fridge also have sensors. Consequently when the bottle... More

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Additional Information about Quality Hotel Emerald & Conference Centre

Address: 13 Gladstone Rd | PO Box 2143, Gisborne 4010, New Zealand
Location: New Zealand > North Island > Gisborne Region > Gisborne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quality Hotel Emerald & Conference Centre 4.5*
Number of rooms: 50
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Also Known As:
Emerald Hotel Gisborne

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