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BEST WESTERN Newmarket Inn & Suites

112 Great South Road | Newmarket, Auckland 1051, New Zealand (Formerly BEST WESTERN Great South Road Motor Lodge)
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85 Reviews from our TripAdvisor Community

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Traveler rating
    31
    36
    9
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27
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (34)
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    (15)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (18)
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There are newer reviews for BEST WESTERN Newmarket Inn & Suites
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Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 1, 2015

We stayed here at the beginning of February, and it was our first stay in New Zealand. Our flight got in at early so we arrived at this hotel around 11:00 a.m. (quite a while before the 2 p.m. check in time). No surprise to us that our room wasn't ready, but they were extremely friendly about us arriving so... More 

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Mount Maunganui, New Zealand
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 23, 2015

Clean, tidy and close to everything Just a little noisy as we were in a room right next to an external staircase We didn't really need to call on staff for anything so can't comment on service although it was a little rude when housekeeping just walked into the room without knocking at 9.30am to put some sheets etc in... More 

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Dunedin, New Zealand
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 20, 2015

The hotel is convenient located in the centre of Epsom and in easy walking distance to shops, restaurants and train station. Staff provide consistently excellent service. I would recommend this hotel.

Was this review helpful? Yes 1
New Plymouth, New Zealand
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 19, 2015

stayed here one night was meant to be 3 but sadly was run out by drunk people who had half the motel booked out management did everything to try keep them quiet and were exceptionally apologetic even sent us an email after we left apologizing repeatedly the staff were super friendly even opened the restaurant during closing hours to let... More 

Was this review helpful? Yes 2
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 11, 2015

We stayed in room 57 which gave us a 2 floor unit with a loft type bedroom and bathroom. Seemed recently renovated, very fresh, clean and comfortable for our 4 member family. 2 bathrooms were great. Water pressure good in shower. AC was a plus and not common at motels/hotels in this price range. Large sliding glass doors provided plenty... More 

Was this review helpful? Yes 1
GSRM, Manager at BEST WESTERN Newmarket Inn & Suites, responded to this review

Dear Guest, Thank you so much for your detailed and extensive review -- we love it of course! You have set out the review that is pertinent for many other visitors coming to stay with us, and we can't thank you enough for the extensive coverage and considerations given. Thank you once again and we look forward to hosting your... More 

Greater Melbourne, Australia
Top Contributor
51 reviews 51 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 24, 2015

Motel is clean and in good order. But the best thing about it is the staff. So helpful and friendly. They are always one step ahead and made my stay so enjoyable. Breakfast was freshly cooked every morning. I will be back.

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GSRM, Manager at BEST WESTERN Newmarket Inn & Suites, responded to this review

Dear Coupeborgward, Thank you for the lovely review ! You have highlighted the aspects and experience of the features that you love about staying with us, and I'm sure these will assist plenty of future gusts tremendously. Thank you once again and we look forward to hosting your stay with us very soon. Kind regards, Rain Fan Assistant Manager More 

Paraparaumu, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

Staff were keen to provide the best service they could. Always happy and willing to help. Rooms clean, bright and airy. We stayed in room 10 and 4. Initially in 10 but then decided to stay extra night an ask for an upgrade.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GSRM, Front Office Manager at BEST WESTERN Newmarket Inn & Suites, responded to this review

Hi John, Thank you for the wonderful feedback that you have given us. All the staff at Best Western Newmarket are very happy when they read the review. We will continue to keep up the good service and look forward to host your next visit to Auckland again! Kind regards, Alice Sun More 

Brisbane, Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 5, 2015

We stayed here for 7 Days over the Christmas period 2014. We booked a "One Bedroom Spa Unit"( No 1) and I must say, upon entering this apartment, I was immediately at ease, relaxed and very impressed with every aspect of this unit, everything was of high quality, classic, comfortable and really felt like a home away from home!. The... More 

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GSRM, Manager at BEST WESTERN Newmarket Inn & Suites, responded to this review

Thank you for the lovely feedback and we are very happy to learn that you have enjoyed your stay. We work hard all the year round to make our guests feel at home, and I am pleased that this has met with your approval. I am sorry to learn about the few items mentioned that was not performing as well... More 

Top Contributor
55 reviews 55 reviews
13 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed January 1, 2015 via mobile

We stayed here after several days visiting Queenstown on South Island. I have very mixed feelings about this property so I'll elaborate best I can. When we first checked in the lady wasvery nice but gave us the news that we would have to move rooms after the first night because another guest had extended their stay by one night.... More 

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Gisborne, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 10, 2014

We enjoyed our stay so much we decided to stay for an extra night. Our unit was just lovely, it was tastefully decorated and very comfortable and spotlessly clean. The hosts and staff were very friendly, helpful and accommodating. We had a delicious breakfast at the Cafe and the service was excellent. Overall a great experience! We will definitely stay... More 

Was this review helpful? Yes
GSRM, Manager at BEST WESTERN Newmarket Inn & Suites, responded to this review

Dear Marg, Thank you for the lovely review ! You have highlighted the aspects and experience of the features that you love about staying with us, and I'm sure these will assist plenty of future gusts tremendously. Thank you once again and we look forward to hosting your stay with us very soon. Kind regards, Laurence Lee Motel Manager More 

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