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All 73 Auckland accommodations

Empire Apartments

21 Whitaker Place, Auckland, New Zealand
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Empire Apartments
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  • Overview
  • Reviews (42)
  • Photos (6)
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42 people have reviewed this hotel

Traveler rating
    3
    1
    4
    10
    24
See reviews for
6
7
5
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The place is absolutely suitable for student parties and cheap staying. It is not comfortable for staying there for along time especially with the family. Students are making noise on weekends and have parties all the time. If you have restricted budget and want to stay there, choose only the highest levels, cause they are more quiet.

Was this review helpful? Yes 1
Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 9, 2014

Extremely tiny room, the double room is hardly big enough for one person. The kitchen seems to belong to a slum with oil stains looking like months old. The wall is paper thin and you can hear your next-next-door neighbor's every move. I sincerely pity those international students who have to stay there. Hard to imagine a decent school like... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 22, 2013

The building is well located and the apartments are big, but you have to complain to get the basic services as cleaning and mantainance. After complaining a lot they change us to a better room some levels up.

Was this review helpful? Yes 1
Auckland, New Zealand
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 4, 2013

The management of Empire are so rude and irresponsible. They talk to you nicely when they want you to extend your stay but when it comes to day to day needs, they just shut you off and throw in their favourite line. "There is nothing we can do". Yea, that's what these people have been telling me for the whole... More

Was this review helpful? Yes 4
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 7, 2013

This is by far the worst accommodation experience I have had in my life, (I'd prefer the ant-riddled room or the stone bed from past hotels I have stayed in)! After a 12 hour flight and more than 16 hours of travel time, I arrived at Empire Apartments at 8 a.m. I was told that because of the way my... More

Was this review helpful? Yes 4
Christchurch, Canterbury, New Zealand
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 24, 2013

This is definitely a student residence, I stayed three nights on business and the apartment was filthy. The toilet seat was broken, no tea towel, dirty dishes and cutlery and very uncomfortable sleeping conditions. One of the lift's were broken and there was a waiting queue of 15minutes just to access the lift. Unless your a backpacker desperate for a... More

Was this review helpful? Yes 3
Vienna
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 2, 2013

We stayed in the Empire Apartments for two nights in March 2013. Our flat had three double rooms whih share a bathroom and a kitchen. Location is good, the apartment itself (which is more a run-down student residence than a hotel) is overpriced and old. Toilet seat was broken, tap was not working properly and cleanliness was not too good... More

Was this review helpful? Yes 2
Rio de Janeiro
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 26, 2013

The best thing about Empire is definitely its location, 15 minutes walking distance from the main street. My room was huge, on the 15th floor, very light and full of windows. The problem there is the staff which are not helpful. They are not polite, and, many times, are very rude. When I arrived there, I was told I had... More

Was this review helpful? Yes 2
Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 21, 2013

+ Central location - During my last 3 weeks was no room service We fond flea in room one night One elevator oft broken, sometime people stuck in it! My deposit payment still hold, I recommend to make room foto on arrival otherwise you may be charge for any damages already was in rooms Nosy at night, just next to... More

Was this review helpful? Yes 2
Auckland, Auckland, New Zealand
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 11, 2013 via mobile

stayed at Empire for a year and it was a terrible experience. The staff were incredibly rude. They really don't know how to treat guests well at all! when my flatmates and I first arrived, the apartment was filthy. The carpet was dirty, there was mold on the bathroom floor and ceiling, tap was broken and the list goes on.... More

Was this review helpful? Yes 4
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Additional Information about Empire Apartments

Address: 21 Whitaker Place, Auckland, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
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Also Known As:
Empire Apartments Hotel Auckland Central
Empire Apartments Auckland, New Zealand

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