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Empire Apartments

21 Whitaker Place, Auckland, New Zealand
Hotel amenities
Empire Apartments
Best prices for: 1 room 1 guest
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48 reviews from our community

Traveler rating
    4
    1
    5
    11
    27
See reviews for
6
7
7
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (7)
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    (16)
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    (17)
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Ghaziabad, India
Contributor
14 reviews 14 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here for two months with our friends during our internship. It was awesome. They offer kitchen for cooking food and bathroom are fantastic. You cannot miss the Queen Size Beds. Everything was awesome and restaurant at bottom provides you some more option. Walkable distance from Grocery Store. Overall i would recommend it if you are looking for long... More 

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Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 1, 2015

Where do I start! After reading the reviews I'm pretty much repeating what everyone else has to say. When we arrived, the young man behind the reception was unhelpful and confusing, for the duration of our stay all I received was appalling customer service. Also, limited parking, which wasn't stated when I booked. I asked where we could park, his... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 11, 2015

Only 1 lift working and it's extremely slow, rooms not cleaned properly or at all - marks on bed linen and walls and surfaces. Extremely noisy. People sit outside the entrance area all night and every night into the morning smoking drinking playing music and talking extremely loudly. This is not just on a weekend. There is no consideration for... More 

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Ceres, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 19, 2014 via mobile

Room was freezing Filthy in room, kitchen and bathroom. Huge pile of rubbish in apartment when arrived Only one towel and wouldn't give us another one. Bed was like a brick. Linen had dirty marks on it. Marks and dirt everywhere. Could here everyone else. Staff were useless and cleaners need to be trained properly. DO NOT STAY THERE!!!

Was this review helpful? Yes
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 28, 2014

i stayed in august, so auckland was very cold. because airconditioner was too weak, the room was too cold.

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Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 12, 2014

The place is absolutely suitable for student parties and cheap staying. It is not comfortable for staying there for along time especially with the family. Students are making noise on weekends and have parties all the time. If you have restricted budget and want to stay there, choose only the highest levels, cause they are more quiet.

Was this review helpful? Yes 1
Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 9, 2014

Extremely tiny room, the double room is hardly big enough for one person. The kitchen seems to belong to a slum with oil stains looking like months old. The wall is paper thin and you can hear your next-next-door neighbor's every move. I sincerely pity those international students who have to stay there. Hard to imagine a decent school like... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 22, 2013 via mobile

The building is well located and the apartments are big, but you have to complain to get the basic services as cleaning and mantainance. After complaining a lot they change us to a better room some levels up.

Was this review helpful? Yes 2
Auckland, New Zealand
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 4, 2013

The management of Empire are so rude and irresponsible. They talk to you nicely when they want you to extend your stay but when it comes to day to day needs, they just shut you off and throw in their favourite line. "There is nothing we can do". Yea, that's what these people have been telling me for the whole... More 

Was this review helpful? Yes 5
Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 7, 2013

This is by far the worst accommodation experience I have had in my life, (I'd prefer the ant-riddled room or the stone bed from past hotels I have stayed in)! After a 12 hour flight and more than 16 hours of travel time, I arrived at Empire Apartments at 8 a.m. I was told that because of the way my... More 

Was this review helpful? Yes 7
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