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5.0 of 5 Hostel   |   150 Vincent Street, Auckland 1001, New Zealand
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City Lodge
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84%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
wanderlust99_NYC New York City, New York
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191 people have reviewed this hotel

Traveler rating
    80
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    22
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
New York City, New York
Contributor
17 reviews 17 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hostel is clean, full facilities (kitchen, laundry, etc), well-equipped room (although small). Staff is very helpful and friendly. Location is close to city-centre. Best hostel I've stayed so far. A little loud if your room is on the street side and the walls are thin that you hear everything happening beside you.

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Singapore, Singapore
1 review
5 of 5 stars Reviewed June 29, 2014

Stay was good. Service staff were awesome. They were willing to go the extra mile for whatever you require. Only issue I had was the toilet that kept flushing by itself. Staff tried to solve issue but problem remained. Overall it was a good stay. Do note that hostel is located on top of a hill, so if you have... More

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Hi and thanks for sharing your feedback. Not sure about the self flushing toilet I will check with our maintenance department to make sure this has been fixed. Could be offered as a great selling feature as a no hands required toilet but a bit wasteful on water... Sorry for any inconvenience this may have caused. I hope you enjoyed... More

Hudson, Massachusetts
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 25, 2014

New Zealand is known for its high caliber hostels but I think City Lodge takes it to a new level. Yes, it's basically an upscale home for wayward youths (also called travelers) which tries to emulate a home experience for those who finds themselves in a foreign country. But, oh, how they try. The first thing you notice is how... More

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks for sharing your feedback. I will ensure your comments are passed onto the team. Regards Glenn Gairdner More

Berg, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed June 16, 2014

We've spent 4 nights in the City Lodge by the end of May 2014. It's a pretty close to Queens St. and K-Road so you can walk there. We had a superior double room which was small but not too small. The accomodation is designed in a good functional way and was very clean and tidy. It was also nice... More

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Great to hear you will stay with us again and thanks for sharing your feedback. Hope you enjoyed your holiday in Auckland. Regards Glenn More

Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

Finding city lodge was easy after getting the bus from the airport after a long flight from the uk. City lodge is within walking distance from the busy queens road, auckland but is on quite a long steep hill for those who like walking its fine, although you could get a bus. The hostel it's self is very clean and... More

Was this review helpful? Yes 1
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks for sharing your feedback, I hope you have a great holiday on Auckland. Regards Glenn Gairdner More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2014

was impressed with the professional approach the staff took. Being a wheelchair user, finding accommodation can be difficult and applaud the City Lodge for being upfront about their facilities, what they could offer and what may be a challenge. the access was great and the room was comfortable. would definitely recommend this to anyone that is traveling to Auckland wants... More

Was this review helpful? Yes 1
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Great to hear you had such an enjoyable time staying with us. We hope to see you again in the future, Best regards Glenn Gairdner More

Seattle, Washington
2 reviews
3 of 5 stars Reviewed May 22, 2014

Small basic room, but okay place to stay a night. Common areas are inconveniently located, and I haven't seen anybody using them anyways - it's not a hostel where you can socialize. Internet package has very small data allowance - only 200mb. Can buy more, but it's becoming expensive. Giving it a neutral rating - I neither hated this place... More

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Hi, thanks for your comments about City Lodge we are happy to hear you enjoy parts of your stay with us. Each month we offer different activities hosted by City Lodge for guests maybe check out our Facebook page. I'm sorry if you felt City Lodge was a bit quiet. Given we don't have a bar on site many of... More

Wellington, New Zealand
1 review
4 of 5 stars Reviewed May 20, 2014

Very clean, central, newly decorated had all amenities needed except a hairdryer which I am sure could have been borrowed at the front desk. Room was small but price was excellent. Only downside was noisy street which meant windows had to be shut at night. Staff were friendly and helpful, Would stay again unless I wanted to spend a lot... More

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Hi and thanks for submitting your feedback, Hair dryers can be located in our superior queen size rooms. For all other room types hairdryers can be borrowed from reception. Hope we see you again at City Lodge. Regards Glenn Gairdner More

Auckland Region, New Zealand
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 17, 2014

just on word excellent place to stay 90 percent at least I give it in marks fantastic value for money weekly rate, clean, lots of facilities in room for priced paid, cheap wifi auckland's best kept secret should now be told to everyone one point daily car park rate should be reduced to $8 a day Mon to Sun, from... More

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks for your feedback, it is always great to hear feedback from customers. We would love to be able to reduce the parking to $8.00 however this is not possible. But great idea, Glenn More

Wallasey, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 14, 2014

Stayed here with 3 friends in November. The room consisted of a single bed and a bunk bed, it was small but adequate and clean enough. The accommodation is quite basic and the staff aren't very friendly but we didn't expect luxury, just somewhere clean to sleep which is what we got. This area of Auckland seemed deserted when we... More

Was this review helpful? Yes
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks for submitting your feedback. It was concerning to read your comments about unfriendly staff. We pride ourselves on exceeding customers expectations with genuine Kiwi hospitality and attention to detail as other customers have noted on Trip Advisor. On this occasion it would appear we failed. I would welcome the opportunity to address your concerns with you and identify what... More

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Additional Information about City Lodge

Address: 150 Vincent Street, Auckland 1001, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
Hotel Class:5 star — City Lodge 5*
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Also Known As:
City Hotel Auckland Central
City Lodge Auckland, New Zealand

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Official Description (provided by the hotel)
City Lodge is a fresh central CBD budget accommodation, established in August 2005. Nestled in one of Auckland's unique oak tree cladding streets, City Lodge provides a clean, friendly and warm environment, offering a range of rooms all of which contain ensuite bathrooms, mini fridge and tea and coffee making facilities. This convenient location is close by to the main shopping facilities and restaurants, however if you wish to stay in and cook we offer a self-catering kitchen/TV lounge area and 24 hour reception. ... more   less 
Number of rooms
100

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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