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City Lodge

Certificate of Excellence
150 Vincent Street | Auckland Cbd, Auckland 1010, New Zealand
Hotel amenities
City Lodge
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Oksana B Malibu, California
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255 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Malibu, California
1 review
4 of 5 stars Reviewed 3 days ago NEW

Really helpful and friendly staff, very professional. Very clean, quiet, safe place, very well maintained, comfortable beds. Great location - 5 min walk from the Tower and 10 min walk from the harbor. Has everything you can think of. Just be aware of the small room size when you book - I was upgraded to a double bedroom and it... More 

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Worth the price: property is centrally located, with helpful, pleasant staff, able to provide directions and suggestions to post office, places to eat, visit. Communal area is clean, spacious, and did I mention clean? The laundry is just off the kitchen, easy to find, just past the pay phone that conveniently has a pad of paper available for use. For... More 

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thank you for taking the time to complete such a detailed survey. Providing feedback is a great way of allowing potential guests know a bit more about our property. We are glad to see that you believe City Lodge is great value for money. All survey results are posted on our staff noticeboard, thanks again for sharing. Best regards Glenn... More 

1 review
3 of 5 stars Reviewed 1 week ago

I don't have much experience in New Zeland hotels, sorry for any inconviniest. Hotel is clean, location not very far from center. Room has a very basic furniture. Shower very primitive and soup is outside of cabin:). About 6 a.m. It begin to be traffic noise. It could be 3 stars hotel in Eirope.

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks for taking the time to share your comments. I would like to reply to some of the general comments made. City Lodge is a 5 star Qualmark/Tourism NZ rated backpacker property not a hotel. I am sorry if this was not made clear to you by your travel agent. Our own website clearly explains this and we ensure all... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

It's a nice place to stay in.. Every thing nearby including the liquor shop..😁.. The only thing which I didn't like is wifi is not free. Staff at the reception is polite and good.. Overall will come again for sure.

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks for sharing your feedback I will ensure your comments are posted on our staff notice board. Best regards Glenn More 

Seaton, United Kingdom
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location, within walking distance of the quay and ferries. Tea and coffee in room with fridge, but no communal fridge in kitchen or storage area for food, which meant that you had to keep supplies in your room and take down to kitchen when you wanted to cook. Kitchen was well supplied and kept very clean as was the... More 

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks for sharing your feedback, from past experience we believe it is more effective to offer a fridge and freezer within each room rather than the communal kitchen. It is great to hear that you enjoyed your stay with us and hope to welcome you back at some stage in the future. Best regards Glenn Gairdner More 

Cary, North Carolina
Top Contributor
139 reviews 139 reviews
76 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Quite adequate for our needs and good value. We arrived very late at night and had no problem getting to our room and while the addition of a small fan would help with the ventilation it was fine. Very pleasant and helpful staff and all around good value. All rooms have an en suite shower.

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thank you for taking the time to share your feedback, we enjoy hearing from our guests and we always share their reviews with staff. I hope we will see you again upon our next travels to Auckland NZ. Best regards Glenn Gairdner More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 4 weeks ago

A perfect place to stay: clean rooms, good location, friendly stuff. ------------------ Thank you City Lodge stuff for being always helpful, caring and making me feel like at home during this 1,6 year!

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Great to hear you enjoyed your stay with us, I will post your kind comments on our staff notice board, regards Glenn Gairdner More 

Munich, Germany
1 review
5 of 5 stars Reviewed February 15, 2015

Good location, very friendly personal, good organized and close to the city. Well prepared and clean kitchen. Perfectly to join the fitness club next door. You'll get a discount... If I come back to Auckland I'll stay in City Lodge again.

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Great to hear you used our gym as we are part of the YMCA group. We have just completed a major refurbishment of the Auckland Fitness centre and they are offering City Lodge guests a great discount. Hope we will see you again, best regards Glenn Gairdner More 

Espoo, Finland
Top Contributor
71 reviews 71 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 12, 2015

We stayed here once before 6 years ago and were not disappointed this time around either. Clean rooms with fridge, bathroom and TV. Good cooking and laundry facilities in the basement. There is also a large living area in the basement with a huge TV with all the channels you might need. Also some books, magazines, games and vending machines... More 

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City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thank you for staying with us again, it is always great to hear when we have repeat customers. Last year over 10% of our business was repeat customers which is fantastic news. I will ensure your comments are posted on the staff notice board, regards Glenn Gairdner More 

Hamilton, New Zealand
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 4, 2015

Basically chosen for low cost as we planned the trip rather last minute and hadnt put any cash aside. I'm not sure what I was expecting but was pleasantly surprised; great location as close to Queen St but pretty quiet, room was on the small side but have paid a lot more for not much bigger - clean and tidy,... More 

Was this review helpful? Yes
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks for sharing your feedback, all surveys are posted on the staff notice board and I will ensure yours is attached today. Great to hear you enjoyed your stay with us and we look forward to your return. Regards Glenn Gairdner More 

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