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All 76 Auckland hotels

SKYCITY Hotel

4.5 of 5 Hotel   |   Corner Victoria & Federal Streets, Auckland 1010, New Zealand
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82%
Ranked #12 of 76 Hotels in Auckland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
elyse-nz Nelson, New Zealand
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927 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
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English first
Nelson, New Zealand
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here overnight with friends, and it was great! Beds are comfortable and rooms are quiet and very clean. Very central with Queen Street shopping and cafes nearby! Even though it was a very short stay, I would definitely stay here again!

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Denny K, Manager at SKYCITY Hotel, responded to this review

elyse-nz, Thank you for your feedback on your stay at SKYCITY Hotel, I look forward to having the opportunity to welcome you back when you are next in Auckland. Regards, Denny Keane Hotel Manager More

Napier, New Zealand
Contributor
19 reviews 19 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here on Sunday night, the beds were comfortable, the room was clean. They had a great movie selection. Also the mini bar was extremely stocked with shaving creme to toothbrushes. Our room was just a standard room but would stay again for sure. I thought $35 for valet parking was a good rate too….Very central in the city.... More

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Denny K, Manager at SKYCITY Hotel, responded to this review

Jodie 803, Thank you for your feedback on your stay at SKYCITY Hotel, we focus a lot of time on the details that make a good stay great, a value for money based mini bar selection with quality items and the new state of the art in room entertainment network are two of the recent additions to the service offering... More

Toronto, Ontario
Contributor
11 reviews 11 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 7 nights, and I don't regret booking here. The hotel is part of the sky city community where they have 2 hotels, a casino and few restaurants. They have concierge service separate from reception which makes a big difference if you need help getting around or booking a tour. They are amazing and very helpful; they... More

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Denny K, Manager at SKYCITY Hotel, responded to this review

Kia Ora MrJBToronto, I hope the great stay at SKYCITY Hotel complimented an amazing holiday in New Zealand, I am glad you enjoyed the suite for your stay, it is always nice to receive feedback from our guests about the quality of our facilities. We truly pride ourselves on being market leaders in all areas of our service offering. I... More

Surfers Paradise, Australia
Top Contributor
75 reviews 75 reviews
14 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Sky City hotel in Auckland deserves all the accolades it is given, from start to finish of our stay, this is one hotel I totally enjoyed staying at and the mini city that the hotel is, with it's restaurants, casino, Skytower, information centre, gift shop and bars, Sky City has it all. Checking in was a breeze with a very... More

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Denny K, Manager at SKYCITY Hotel, responded to this review

Hi aussietravelers60, Thank you for your wonderful thorough review of SKYCITY Hotel. If I could be as bold as to highlight one of the pieces of feedback in particular three of the key room lights are now full L.E.D, this increases our guests ability to read in the room and is another key project in lowering our carbon footprint. After... More

New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Sky City hotel many times in the past, however this has been my most enjoyable stay by far, hence the reason I had to make a Trip Advisor account to review it! I ordered room service for dinner which was fast, hot and absolutely delicious, as it always is. My sleep was very nice and... More

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Denny K, Manager at SKYCITY Hotel, responded to this review

Auckland Fernando, Thank you for taking the time to provide feedback on your recent visit and I will forward your feedback on to Jack, it is great to see team members recognised in this public forum. I look forward to welcoming you back to the hotel in the near future, Regards, Denny Keane Hotel Manager More

Wellington
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I can't praise SkyCity enough really for their service, facilities and general first class experience. I always think a sign of a really world class hospitality provider is one that really goes above and beyond. I did have one little mishap staying here some months ago which really was a chain of knock on events, but instead of leaving me... More

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Denny K, Manager at SKYCITY Hotel, responded to this review

Good Afternoon marilowe84, I am delighted we had the opportunity to have you back with us, the team strive to deliver impeccable service on every occasion but in the rare instance we fall short of expectations and our own service standards. I am truly lucky to lead a team that do not settle for mediocre and strive to correct any... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Over the past few years I have made the SkyCity Hotel my go to hotel when I fly back to New Zealand. This time round I made a booking to stay for 5 nights. Monday to Sunday. The check in lady was lovely and everything went smoothly, with paying by cash I knew of the $200 bond that was required... More

Was this review helpful? Yes 1
SKYCITYIshan2014, Manager at SKYCITY Hotel, responded to this review

Dear Bexbub, Thank you for taking the time to share your feedback on Tripadvisor. I would like to apologise for the shortfalls in service you received on your most recent stay, I appreciate we are your first choice of accommodation when you travel to Auckland and do hope we have the opportunity to welcome you back. Kind Regards Denny Keane... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Check-in was a breeze. Room size was good. Would have loved to have the room with the balcony access though. Wifi signal was strong. Location is great, just minutes away from the main shopping area. Restaurants aplenty around the hotel. Room service quality was average.

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SKYCITYIshan2014, Manager at SKYCITY Hotel, responded to this review

Dear iamjeremy78, Your review for your visit at SKYCITY Hotel is greatly appreciated; I am delighted to read you enjoyed your stay with us, I hope we have the opportunity to welcome you back to Auckland soon. Regards, Denny Keane Hotel Manager More

Auckland Region, New Zealand
Senior Contributor
22 reviews 22 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Meeting a friend for dinner, etc and unfortunately I had mislaid my mobile phone with my friends contact details. The desk service lady, seemed more interested in the note she was writing for herself than assisting, and sadly my friends booking was in her sisters married name, so unable to trace via her name & sisters 1st name. Great assistance... More

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Denny K, Manager at SKYCITY Hotel, responded to this review

Michael P, Thank you for providing feedback on your recent experience at SKYCITY Hotel, I am glad a solution to the situation was found, I apologise if there was some delay around getting you the information you needed. As I am sure you are aware security of guests and there personal information including location is our first priority. Kind Regards,... More

Helensville, New Zealand
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The welcome is professional; the rooms are always good; Great beds so great sleep, yummy buffet breakfast at Fortuna, all in all always reliable and a hotel we visit often. Handy to facilities in Auckland and within walking distance of the theatres etc; great restaurants on hand within the premises and definitely one our our favourite places to visit. Tend... More

Was this review helpful? Yes
SKYCITYIshan2014, Manager at SKYCITY Hotel, responded to this review

1818Chrisy68, Thank you for the review of your recent stay at SKYCITY Hotel, I will take on board your feedback on Puiri, this product is specially made for us using all NZ ingredients. I look forward to having you stay with us again soon, Regards, Denny Keane Hotel Manager More

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Additional Information about SKYCITY Hotel

Address: Corner Victoria & Federal Streets, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — SKYCITY Hotel 4.5*
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Also Known As:
SKYCITY Hotel Auckland, New Zealand

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