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All 76 Auckland hotels

SKYCITY Hotel

4.5 of 5 Hotel   |   Corner Victoria & Federal Streets, Auckland 1010, New Zealand
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82%
Ranked #13 of 76 hotels in Auckland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
MrJBToronto Toronto, Ontario
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925 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
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English first
Toronto, Ontario
Contributor
11 reviews 11 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 7 nights, and I don't regret booking here. The hotel is part of the sky city community where they have 2 hotels, a casino and few restaurants. They have concierge service separate from reception which makes a big difference if you need help getting around or booking a tour. They are amazing and very helpful; they... More

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Surfers Paradise, Australia
Top Contributor
70 reviews 70 reviews
14 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 1 week ago

Sky City hotel in Auckland deserves all the accolades it is given, from start to finish of our stay, this is one hotel I totally enjoyed staying at and the mini city that the hotel is, with it's restaurants, casino, Skytower, information centre, gift shop and bars, Sky City has it all. Checking in was a breeze with a very... More

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New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at the Sky City hotel many times in the past, however this has been my most enjoyable stay by far, hence the reason I had to make a Trip Advisor account to review it! I ordered room service for dinner which was fast, hot and absolutely delicious, as it always is. My sleep was very nice and... More

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Wellington
2 reviews
5 of 5 stars Reviewed 1 week ago

I can't praise SkyCity enough really for their service, facilities and general first class experience. I always think a sign of a really world class hospitality provider is one that really goes above and beyond. I did have one little mishap staying here some months ago which really was a chain of knock on events, but instead of leaving me... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Over the past few years I have made the SkyCity Hotel my go to hotel when I fly back to New Zealand. This time round I made a booking to stay for 5 nights. Monday to Sunday. The check in lady was lovely and everything went smoothly, with paying by cash I knew of the $200 bond that was required... More

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SKYCITYIshan2014, Manager at SKYCITY Hotel, responded to this review

Dear Bexbub, Thank you for taking the time to share your feedback on Tripadvisor. I would like to apologise for the shortfalls in service you received on your most recent stay, I appreciate we are your first choice of accommodation when you travel to Auckland and do hope we have the opportunity to welcome you back. Kind Regards Denny Keane... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check-in was a breeze. Room size was good. Would have loved to have the room with the balcony access though. Wifi signal was strong. Location is great, just minutes away from the main shopping area. Restaurants aplenty around the hotel. Room service quality was average.

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SKYCITYIshan2014, Manager at SKYCITY Hotel, responded to this review

Dear iamjeremy78, Your review for your visit at SKYCITY Hotel is greatly appreciated; I am delighted to read you enjoyed your stay with us, I hope we have the opportunity to welcome you back to Auckland soon. Regards, Denny Keane Hotel Manager More

Auckland Region, New Zealand
Senior Contributor
22 reviews 22 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Meeting a friend for dinner, etc and unfortunately I had mislaid my mobile phone with my friends contact details. The desk service lady, seemed more interested in the note she was writing for herself than assisting, and sadly my friends booking was in her sisters married name, so unable to trace via her name & sisters 1st name. Great assistance... More

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Helensville, New Zealand
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The welcome is professional; the rooms are always good; Great beds so great sleep, yummy buffet breakfast at Fortuna, all in all always reliable and a hotel we visit often. Handy to facilities in Auckland and within walking distance of the theatres etc; great restaurants on hand within the premises and definitely one our our favourite places to visit. Tend... More

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SKYCITYIshan2014, Manager at SKYCITY Hotel, responded to this review

1818Chrisy68, Thank you for the review of your recent stay at SKYCITY Hotel, I will take on board your feedback on Puiri, this product is specially made for us using all NZ ingredients. I look forward to having you stay with us again soon, Regards, Denny Keane Hotel Manager More

Whangarei, New Zealand
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We had our annual business conference in Auckland recently, and our accomodation was through Sky City. We frequently use Sky City & they always deliver for us. Great rooms, friendly helpful staff and great amenities. Highly recommended.

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SKYCITYIshan2014, Manager at SKYCITY Hotel, responded to this review

Hi Tim R, I am glad you enjoyed your stay with us at SKYCITY Hotel, Thank you for the review and I look forward to having you stay with us again soon. Regards, Denny Keane Hotel Manager More

Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had a fantastic 3 night stay at the SKYCITY Hotel. The staff are friendly and extremely helpful. The new beds on level H4 are amazing. Room service was prompt and exactly what i ordered. The room was cleaned daily and set at the right temperature

Was this review helpful? Yes 1
SKYCITYIshan2014, Manager at SKYCITY Hotel, responded to this review

Good Morning Jess T, I was great to read your review on TripAdvisor, I will post your review on our communications notice board for the team to read. I look forward to having you stay with us again soon Regards, Denny Keane Hotel Manager More

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Additional Information about SKYCITY Hotel

Address: Corner Victoria & Federal Streets, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — SKYCITY Hotel 4.5*
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Also Known As:
SKYCITY Hotel Auckland, New Zealand

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#5 Spa Hotel in Auckland #11 Family Hotel in Auckland #12 Luxury Hotel in Auckland #13 Business Hotel in Auckland #13 Romantic Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary. ... more   less 
Number of rooms
323

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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