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SKYCITY Hotel

#12 of 63 Hotels in Auckland
Certificate of Excellence
GreenLeadersGold level
Hotel website
Corner Victoria & Federal Streets, Auckland 1010, New Zealand
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SKYCITY Hotel
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1,232 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
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Auckland Region, New Zealand
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were located on their upper level of this hotel for our stay and had an excellent experience. It was quiet, clean and the bed was one that you really didn't want to get out of! I will absolutely stay here again. For dining options everything is on your doorstep casual to fine dining it's all there!

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Auckland Region, New Zealand
Level Contributor
126 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have stayed here 3 times before although in different rooms. As it was my husbands special birthday we decided to upgrade and booked into harbour view room. My brother and sister in law who were staying there too paid for us to be upgraded to a suite...very nice surprise. We also got some oil and fancy soaps left in... More 

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Auckland Region, New Zealand
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

As a guest of 5 star Hotel's normally, I was pleasantly surprised by the comfort, décor and cleanliness of this property. Would stay again definitely as was a pleasant stay and very convenient to all local restaurants and activities. I would rate this higher than several 5 star locations in Auckland's CBD.

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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The room was wonderful - large, clean, contemporary and modern. However... beware... you pay a motza for parking - we didn't see this on trip advisor or the hotels website or on booking.com, through which we booked. It was a min of $A20 every time you took your car out! So the 2 nights, cost us an extra $40, so... More 

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Colin_McClean, Hotel Manager at SKYCITY Hotel, responded to this review

Thank you very much for your comments. We were delighted to read that you enjoyed the room, buffet dinner, breakfast and the majority of our team members. We appreciate your feedback on parking and our gym. Thank you for those comments. We were sorry that your check-in experience was not as smooth and easy as it should have been. We... More 

Auckland Region, New Zealand
Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW

Room was decent sized but light switches were impossible to locate! Rebo was disgusting and only served fake unhealthy crap and the parking was a huge cost on top of the hotel stay. Wasn't that great, I have stayed at MUCH better for a similar price.

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Whakatane, New Zealand
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great stay, room was beautiful and warm, the hotel is close to everything you need, the bed was so comfortable, great shower. We had a great view and the staff were really friendly, cant wait to stay again!

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Timaru, New Zealand
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

What a fantastic place to stay, from the minute we arrived we were treated like royalty. The staff couldn't do enough for us. It was great to go out for the day and to come back to everything tidy,even when we didn't want the room serviced it was still done, however the only problem we had was, daughter's hair wrap,... More 

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Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have stayed in multiple hotels over recent weeks and have travelled extensively. i test internet speed wherever I go. To date, no hotel, office or airport has had internet speeds that rival that which I pay for at home. Today that record was broken by Sky City in Auckland where the download and upload speeds are 30.28 Mbps and... More 

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New York, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent Christmas here. The hotel is located at city center, close to shopping and restaurants. Staff is very friendly and there is a tourist center at the basement level. There is garage parking but not free even for hotel guests. Restaurants in Skycity were good but needed reservations as they get filled up fast. Our room was very spacious.

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Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear Winnie C Thank you very much for taking the time to leave such a lovely review on Trip Advisor. I am thrilled that you both had an enjoyable stay here with us at SKYCITY Hotel. Here at SKYCITY we strive to provide our guests with exceptional service to ensure an equally exceptional stay and I do hope that you... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiancé and I had a two night stay here, what an experience. Not to mention the service was immaculate/second to none, if you're looking at spoiling yourself and that special someone I would highly recommend this place. You won't regret it... Depending on how much you spend at the Casino.

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Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear Kyle R Firstly I would like to thank you for such a lovely review on Trip Advisor. Such a great review I had to share it with my team and I am sure that they will be just as excited as I am to receive such positive feedback. I am so elated that you and your fiancé were made... More 

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