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The Quadrant Hotel and Suites Auckland

10 Waterloo Quadrant, Auckland 1010, New Zealand
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1 room 1 guest
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The Quadrant Hotel and Suites Auckland
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The Quadrant Hotel and Suites Auckland
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883 Reviews from our TripAdvisor Community

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Traveler rating
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    347
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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2 reviews
4 of 5 stars Reviewed yesterday NEW

Had to have a minor procedure at the hospital and want allowed to drive home so booked a 'secret hotel' deal thru last minute. Ended up here. Initially was concerned as reviews where not great. Called ahead and advised coming from the hospital and asked if we could check in earlier. We arrived 1hour early. They where ready for us... More 

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Tauranga, New Zealand
Level Contributor
89 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The outside parking/drop off area was very small by the front entrance, especially when some cars didn't park properly. The foyer was tiny , especially when there were half a dozen travellers with suitcases waiting for allocation of rooms. Our deluxe Queens room was small, the bed was comfortable. There was no drawers, everything had to be stored in the... More 

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Canada
Level Contributor
135 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Set very centrally across from the University of Auckland on Waterloo Quadrant Street. Very modern, minimalist design. We had a one bedroom apartment with a view to the harbour, with a spacious bedroom...large bed, closet; desk area with a nonfunctional collapsing stool/ large wall TV; Cleopatra couch; small table with two chairs; kitchen with fridge, microwave, two burner elements, washing... More 

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Taupo District, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed here with my girlfriend for 2 nights which proved to be a memorable stay for us. Upon check in the staff were really helpful and welcoming. Though we entered in peak hours, we were given equal attention. The room was spotlessly clean, fresh and well presented.The view from the balcony was just awesome. Highly recommended. Will surely come... More 

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Whangarei, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed here recently with my husband and two young children for 2 nights. We had a 2 bedroom suite which was very tired looking, scrapes along the walls and pretty basic. The suite was pretty small with the smallest bathroom I have ever seen in a hotel. It definitely didn't look like the photos on the website. The room... More 

Was this review helpful? Yes
VRGroup, Front Office Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear SarahW76, Thank you for your feedback. We appreciate it. We are glad that you enjoyed the services from our staff. We apologize for the inconveniences caused during your stay. To further investigate, may we please have more details, such as, your travelling dates and the room you stayed. We do look forward to welcome you again and change your... More 

Kaitaia, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This is not a hotel. It is an apartment block (primarily rented out to students) masquerading as a hotel. Case in point: there's your usual overpriced minibar menu, but no minibar. Oh no. You have to phone reception who then bring the item to your room. The double bed was actually two singles wedged together (still with a horrible gap... More 

Was this review helpful? Yes 1
VRGroup, Front Office Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear Sir, We appreciate your valuable feedback. I am very sorry that you did not have a very pleasant stay with us. Please advise us with your booking details which will help us to investigate further. We have noted your concerns very carefully and we will take an appropriate actions to avoid any such re-occurrence. Further we look forward to... More 

Travelers are raving about these Auckland hotels

1 review
5 of 5 stars Reviewed 3 weeks ago

I have travelled extensively through Europe and Asia. I have very high standards customer service first then cleanliness. My experience at the Quadrant Hotel has been remarkable due the staff the most important asset the Hotel has. One person stands out not just for me but for all the other guests Anil Sharma who is the Food and Beverage Supervisor... More 

Was this review helpful? Yes
VRGroup, Front Office Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear Ms Norma Foster, Thank you very much for your encouraging feedback. We are glad that you thoroughly enjoyed our services, especially of Anil. Your feedback helps us to be better and deliver better. We are looking forward to welcoming you again and provide a yet another enjoyable stay with us. Kind Regards Devinesh Gounder Front Office Manager The Quadrant... More 

Singapore, Singapore
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed here while on business trip. Service staff is minimal so don't expect much. Customer service is not a concept staff are used to. The room didnt have an iron or a desk lamp. The dedk area is dark so not ideal for working. Made a request and nothing happened. 3 hrs later got an iron which didnt work. Requested... More 

Was this review helpful? Yes
VRGroup, Front Office Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear Sir, We appreciate your valuable feedback. For further investigation please advise us with your full name, check-in and check out date. Looking forward to hearing from you soon. Warm Regards, Front Office Manager, The Quadrant Hotel & Suites http://www.tripadvisor.co.nz/ShowUserReviews-g255106-d606575-r298141355-The_Quadrant_Hotel_and_Suites_Auckland-Auckland_North_Island.html# More 

Level Contributor
10 reviews
10 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

I stayed here with my wife and 2year old son. The staff were very friendly! The hotel is in a great location and the room had everything we needed. The only downfall for the hotel is the parking. We had to circle the block multiple times until we could get into the parking area for valet parking Probably won't stay... More 

Was this review helpful? Yes
VRGroup, Front Office Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear Skiwi2012, We appreciate your valuable feedback. We are glad that you enjoyed all the services by our hotel staff. I understand that it was an inconvenience to enter the valet parking area. May I please have an approximate time you were there which will enable us to investigate your issue further. We wish to welcome you again and enhance... More 

Auckland, New Zealand
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel location is good and even the walk up the hill from the city centre isn't too bad. (helps walk off dinner). The Staff were very friendly, maybe lacking a little "polish" but the smiles, service and attitude are more important. Price of "overnight carparking" is excessive at $35 per night. Limited Breakfast Buffet but reasonably priced. I would... More 

Was this review helpful? Yes
VRGroup, Front Office Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear Kev888520, Sincere thank you for your valuable and encouraging feedback. We are happy that you had a delightful stay with us and would stay with us again. Your feedback helps us to be better and deliver better. We are looking forward to welcoming you again and enhancing your experience with us. Kind Regards Devinesh Gounder Front Office Manager The... More 

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