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The Quadrant Hotel and Suites Auckland

10 Waterloo Quadrant, Auckland 1010, New Zealand
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The Quadrant Hotel and Suites Auckland
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The Quadrant Hotel and Suites Auckland
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840 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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Auckland
1 review
4 of 5 stars Reviewed 5 days ago NEW

Overall the Stay was very Good, however no Iron in the room and staff wanted to wait until 8.00am for room service to arrive before bringing an iron to my room. On checking out the front desk attendant entered wrong room no. and argued that I had not paid when I had pre-paid, causing me a 10 minute delay which... More 

Review collected in partnership with Easytobook.com

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Minneapolis, Minnesota
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the quadrant several times. The front desk and house keeping staff are friendly and efficient, ready to help and the room was impeccably cleaned. The rooms vary in size and depending on when you book, you could be in a studio or a nice one bedroom with balcony. There is plenty of space in the latter.... More 

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Ashburton, New Zealand
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel is very convenient to City and university. Staff very welcoming, friendly and ready to assist with any queries. Room 1616 which I believe is typical of others, had full kitchen facilities plus microwave. Room was spotless and bathroom although not very large was more than adequate. Small balcony gave beautiful views of the city and harbour in one direction... More 

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Disappointing in most respects Dated, lacking modern amenities. There is no desk in the rooms, I didn't have an iron, and the shower barely trickled and then intermittently would stop all together. Adding insult to injury a poorly made Gin and tonic from the hotel bar was 11.90

Was this review helpful? Yes 3

Travelers are raving about these Auckland hotels

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for 4 nights on our honeymoon in April. This was booked for us by a travel agent and we specifically stated we only wanted to stay in 4 or 5 star hotels. After staying in a true 5 star hotel in Queentown for 8 nights we were very surprised when dropped outside the Quadrant.... More 

Was this review helpful? Yes 1
Cairns, Australia
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Clean room if a little small but well appointed - handy to have the washing/dryer in the room. Good location (right next door to Pullman) not overpriced. King bed was obviously 2 singles big ridge down the middle and seriously the FLATTEST pillows i have ever had. Only a 1 nt stay en route to Bay of Islands suited its... More 

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VRGroup, Guest Relations Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear Sue J, We thank you very much for your valuable feedback. We are delighted to know that you had a pleasant stay with us. We always make an effort to delight our valued guests like you. We wish to welcome you soon and offer you another delightful experience during your next stay with us. Kind Regards, Guest Relations Manager More 

Nelson, New Zealand
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

Central location. Booked 2 bedroom apartment for 2 couples, but very small, you could not swing a cat in it. It had one separate bedroom but the second was part of the lounge room and just had dividing doors with opaque glass. On the first day our towels were changed and beds made but on the second and third day... More 

Was this review helpful? Yes 1
VRGroup, Guest Relations Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear Fionak52, Thank you very much for your feedback. We appreciate your time in providing us with your valuable feedback. We are glad that you liked the location and the view from the room. Our hotel rather provides with good room sizes comparing to what usually one gets in the city. Our room service on daily basis makes sure that... More 

Vancouver, BC
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2015

Stayed recently for 5 nights following a Sydney to Auckland cruise. Arrived before check-in time so stored luggage with reception. Friendly helpful staff. Room was good - compact, but had all the essentials including small kitchen with washer/dryer - good for limited cooking and breakfast things. Closet space a bit limited, and bathroom was small but adequate. Great neighbourhood, other... More 

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VRGroup, Guest Relations Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear HappyVoyageurs, It was our pleasure to have you as our valued guest and we thank you very much for your encouraging feedback. We are glad to know that you had a comfortable stay with us. We do understand your point and you can always call the reception for the help. We look forward to welcoming you again and offer... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed April 7, 2015

I had the pleasure of staying at the Quadrant Hotel with my wife two weeks ago and we absolutely loved it. The price you pay for what you get is sensational value and I would highly recommend it. The rooms are spacious, clean, well presented and have everything you need. The staff were incredibly helpful, parking was easy and in... More 

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VRGroup, Guest Relations Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear JonoRach, Thank you very much for your encouraging feedback. We truly value your feedback and are glad that you enjoyed your stay with us. We always make an effort to delight our valued guests like you. We wish to welcome you soon and offer you a delightful experience during your next stay with us. Kind Regards, Guest Relations Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 5, 2015

Booked a 2 bedroom apartment Easter deal with cooked buffet breakfast, Easter treats, late checkout at 12 noon and unlimited wifi. We got everything but any Easter treats and when asking the manager about this she said the late check out, breakfast etc was this which is NOT how it was advertised as it specifically said Easter treats on top... More 

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VRGroup, Guest Relations Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear Steveb1986, Thank you very much for your feedback. We appreciate your time in providing us with your valuable feedback. I am sorry to hear that the Easter Treats were not delivered to your room during your stay at the hotel. We have checked this with our team and found that there has definitely been a miscommunication. We sincerely apologise... More 

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