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The Quadrant Hotel and Suites Auckland

10 Waterloo Quadrant, Auckland 1010, New Zealand
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The Quadrant Hotel and Suites Auckland
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The Quadrant Hotel and Suites Auckland
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872 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is in a good location with free parking on the next street from 6pm until 8am we were upgraded from a studio to a room with a seperate bedroom it also had a very good kitchen if you are staying for a few days. The staff were very helpful the only problem we had was with the lift... More 

Was this review helpful? Yes 1
Te Kauwhata, New Zealand
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I have stayed here before, It was wonderful, Beautiful room, fully stocked, Minibar and all. This weekend I arrived to be told that I had not pre paid my room and was about to be charged again before another man stopped the check in personnel in doing so. When Checking out I was also asked to pay for breakfast despite... More 

Was this review helpful? Yes 1

Travelers are raving about these Auckland hotels

Hamilton, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The Quadrant hotel is in a great location close to the center of town and shopping. The view of the harbor from the room was amazing. The rooms were decent sized and fairly well kept however the bathroom was incredibly small with very little bench space which is very awkward for women trying to do their makeup before a night... More 

Was this review helpful? Yes
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff were incredibly friendly and did everything possible to make your trip a great one. For the price we got way more than I expected to get. The room was amazing with quite a decent view. Plus the free buffet breakfast that was more than enough in quality and quantity especially since it was free in our package. We... More 

Was this review helpful? Yes 2
Toowoomba
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located upon a steep hill about 15 minute walk to the centre of Auckland, the Quadrant is a solid place to stay without being outstanding. Not sure about this Hotels rating...seems a little high at 4.5 stars. Staff friendly enough with reasonable food and bar. My advice would be to take on the hill and experience the abundancy of eateries... More 

Was this review helpful? Yes
VRGroup, Front Office Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear BradMac1209, Thank you very much for your encouraging feedback. We truly value your feedback and are glad that you enjoyed your stay with us. We always make an effort to delight our valued guests like you. We wish to welcome you soon and offer you a delightful experience during your next stay with us. Kind Regards, Devinesh Gounder Front... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

While the hotel was clean and well located the bathrooms were tiny and the staff were inexperienced and seemed quite confused by any requests. I was expecting a better experience and probably wouldn't stay here again. For a 4.5 star rated hotel this was very underwhelming.

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VRGroup, Front Office Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear Sharon, We thank you for the valuable feedback and have noted your concern very carefully. I would like to assure you that we have taken appropriate actions to avoid re-occurrence. Your valuable feedback helps us to be better and deliver better. We look forward to welcoming you again and offering you a delightful experience. Kind Regards Devinesh Gounder Front... More 

Auckland Region, New Zealand
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was booked as mystery deal on wotif, marked as 4 1/2 stars, I was very disappointed to see the Quadrant listed as the hotel when the deal was purchased, having stayed there before and not been that impressed. On arrival we were informed we had been upgraded to a suite, nice surprise, or so we thought. The staff are... More 

Was this review helpful? Yes
VRGroup, Front Office Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear steakout, Thank you for your feedback, we appreciate it. We are glad that you liked the service provided from our front desk staff. Regarding the room key, please provide the room number you were given initially so that we can fix the problem immediately. We do apologise for the inconvenience caused. At The Quadrant Hotel & Suites, we provide... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was located in a very attractive part of Auckland and walking distance to great cafes, restaurants, the art gallery and the ferry terminus. Beware, the walk back is uphill, so if you are not fit, a short taxi trip back might be the go. Staff were very helpful and quickly responded to any problems, such a me messing... More 

Was this review helpful? Yes 1
VRGroup, General Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear John B, Thank you for taking time to post your feedback, it is valuable to us. We are glad that you enjoyed the service provided by our staff. Your feedback helps us to be better and deliver better. We are looking forward to welcoming you again and enhancing your stay with us. Kind Regards Devinesh Gounder Front Office Manager... More 

Sydney, Australia
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Quadrant is an overall good hotel. It's located in a rather good location, close to major sites and centres. The staff were friendly and quite good. The room (1 bedroom classic) was a tad small, but still quite good. However, the bed was a little hard. Similarly, the bathroom was too small. It's very narrow. Also, my room was... More 

Was this review helpful? Yes 1
VRGroup, Front Office Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear adamltrewin, We appreciate your valuable feedback, thank you. We are glad that you enjoyed your stay with us. We have noted your issue carefully and would like to assure you that appropriate action has been taken to avoid its re-occurrence. We look forward to welcome you again and enhance your experience with us. Kind Regards Devinesh Gounder Front Office... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Great location, next to university and downtown. The 23rd floor room has everything like fully equipped kitchen unit and washing machine , beautiful harbour view. Everything was clean and tidy. Staff were friendly and helpful. I would love to stay here again on my next trip to Auckland. I will definitely recommend this hotel to everyone.

Was this review helpful? Yes
VRGroup, Front Office Manager at The Quadrant Hotel and Suites Auckland, responded to this review

Dear Stuti S, Thank you for your valuable feedback, we really appreciate it. We are glad that you enjoyed your stay with us. We are delighted that you will stay with us again. We are looking forward to welcoming you again and enhancing your stay with us. Kind Regards Devinesh Gounder Front Office Manager The Quadrant Hotel & Suites More 

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