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All 76 Auckland hotels

Auckland City Oaks

4.5 of 5 Hotel   |   188 Hobson Street, Auckland 1010, New Zealand
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Auckland City Oaks
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71%
Ranked #25 of 76 hotels in Auckland
A recent review
4 of 5 stars reviewed 1 week ago
Cootea Perth, Australia
  • Reviews (665)
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665 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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English first
Bristol, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

As said in previous posts this motel is in a terrible location. Right near a mission so the people hanging around when you return at night at very shady. Unfortunately we weren't familiar with Auckland so this was trial and error for us. It is on a noisy road too. We were on level 1 at the front of the... More

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Hong Kong, China
Contributor
12 reviews 12 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for 4 nights, it's a terrible experience that ever had, inconvenient, staff is not helpful and impolite. Room size is horrible and next to the main road, very noisy. Agree with Michelle C, next door to social services and a homeless shelter when go back late, it's quite scary. It mentioned "continental breakfast" but it's... More

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VRGroup, Front Office Manager at Auckland City Oaks, responded to this review

Dear Jackielababy Thank you for taking the time to share your experience. As you have rightly mentioned, Auckland City Mission is a government organisation that is located 500 meters away from us close to Auckland Sky Tower - we have no control on where the City Mission is located and instead encourage the Mission that is in place by the... More

Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

We have spent the last 14 days travelling around nz and this is by far the worst place we've stayed. It's in a seedy location, it's next door to social services and a homeless shelter. The hotel itself is drab and run down. Our room was drab. Breakfast was a joke, who eats cake for breakfast. The washing machine took... More

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VRGroup, Front Office Manager at Auckland City Oaks, responded to this review

Dear Michelle C Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch.There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. However, I am glad... More

Perth, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I liked this hotel. Only stayed 2 nights, had a bottle of red waiting in our room on arrival and some snacks for breaky delivered the nights before. I think the value for money was pretty good for the room size and location. Staff service was really good too.

Was this review helpful? Yes 1
VRGroup, Front Office Manager at Auckland City Oaks, responded to this review

Dear Valued Guest We are so glad to see that you embraced what we offer here at our property. Great staff, Great price, Great location. Please stay in touch with us and we look forward to welcoming you again in the near future! More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I went here last June. Spent 3 nights in a 2 bedroom apartment. The apartment is complete with almost everything even laundry and good view of the city. The room is cleaned everyday and breakfast sent to room. Internet was ok. Parking must be pre booked so as to avoid disappointment due to limited space. Service is good too.

Was this review helpful? Yes 2
VRGroup, Front Office Manager at Auckland City Oaks, responded to this review

Dear Adli S, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! More

1 review
5 of 5 stars Reviewed 1 week ago

Really nice hotel to stay in. Nice and warm welcome. Friendly staffs, especially the night duty guys. Quick and good response. Simple and elegant breakfast. Enjoyed the business class stay. Hassle free environment. Easy access to city center. On the whole it's a nice place to stay in. Would surely recommend and also come again.

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VRGroup, Front Office Manager at Auckland City Oaks, responded to this review

Dear Suresh K Thank you for your positive feedback on our hotel. Thank you especially for your kind comments on our staff, breakfast and location. I have passed your kind comments on to the team regarding their service so thank you for sharing this with us. More

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The location is close to Sky Tower and shopping area - Queens Street. Great staffs working in the hotel who are willing to help with any information you need. Lovely rooms, free wifi and breakfast. Would come back again and tell my friends to stay at this lovely hotel.

Was this review helpful? Yes
VRGroup, Front Office Manager at Auckland City Oaks, responded to this review

Dear Valued guest Thank you for your review of our property and your positive comments on our helpful staff and central location. It is wonderful to know that you would recommend this hotel. Thank you and please stay in touch with us via Facebook and Twitter so we can provide you with our best rates for your return! More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Our 2 bedroom room was very small but had all the facilities were were after. A small kitchenette was very basic but we didn't need to use it anyway. There was not enough couch space for the 4 of us. I had requested 2 single beds in the second bedroom which I was very pleased to get but there wasn't... More

Was this review helpful? Yes 1
VRGroup, Front Office Manager at Auckland City Oaks, responded to this review

Dear Valued Guest, Thank you so much for your feedback. Any feedback we receive helps to make us better. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. I look forward to welcoming you back in... More

Shenyang, China
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I spent four days here. The location is great for downtown Auckland. The rates and cleanliness are ok. But the internet is dreadful. You are given a limited use username and password that you must constantly re-enter (it prevents saving). The speeds only support text email and simple browsing. The internet in the entire hotel failed not less than THREE... More

Was this review helpful? Yes
VRGroup, Front Office Manager at Auckland City Oaks, responded to this review

Dear Valued guest Thank you for your review and please accept my apologies for the inconvenience you suffered as a result of the issues you experienced with our internet service. I understand how frustrating this would have been for you. We have recently updated all of our hardware, having the latest technology installed throughout the building. Technology is an area... More

Panipat, India
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Its a nice service apartment. Very clean and tidy with full amenities and a kitchen to cook whatever you want. Not at all that expensive for a two bedroom apartment with a small living room… Very close to the Downtown or City centre and fascinating Sky tower..you can walk down to all these place in 8-10 minutes. Overall value for... More

Was this review helpful? Yes
VRGroup, Front Office Manager at Auckland City Oaks, responded to this review

Dear ArpitKhanna Thank you for your positive feedback on our hotel. Thank you especially for your kind comments on our hotel amenities, central location and good value. Please stay in touch with us and we look forward to welcoming you again in the near future! More

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Additional Information about Auckland City Oaks

Address: 188 Hobson Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Auckland City Oaks 4.5*
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Also Known As:
Auckland City Oaks Hotel Auckland Central
Oaks On Hobson
Auckland City Oaks New Zealand

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Amenities

Free Breakfast Kitchenette Wheelchair access
Hotel Style
#22 Luxury Hotel in Auckland
Hotel Class
Number of rooms
117

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