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All 77 Auckland hotels

Quest Ponsonby

4.5 of 5 Hotel   |   68 Ponsonby Road | North Island, Auckland 1001, New Zealand
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Quest Ponsonby
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Ranked #58 of 77 Hotels in Auckland
A recent review
4 of 5 stars reviewed 1 week ago
Penelope C Plattsburgh, New York, USA
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62 reviews from our community

Traveler rating
    5
    18
    21
    7
    11
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4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Canberra, Australia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

This place is like a cheap airport hotel but in the city, poor service, carpet is filthy, rooms tiny, in our room there was a hole in the shower ceiling from mould from the shower above, shower rail loose, shower hose split and shooting out water, shower head broken and water flying out every where. Next door in a new... More 

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Plattsburgh, New York, USA
Top Contributor
100 reviews 100 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located in the Ponsonby area, with many shops and a park right outside the door. We enjoyed the half hour walk to the harbour. The suite we reserved was perfect for two couples, each bedroom having its own bathroom, then a shared living room and kitchen area. We stayed a year ago - at that time you... More 

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Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this on expedia, said 4.5 stars, I really don't know where they get these numbers from but certainly not accurate. The property is located on noisy main road, it is not clean and looks run down, even around reception entrance there is building leftovers and so on. I asked for another room and was given a ground floor... More 

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Perth, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

Terrible Customer Service, not helpful & rude. The the "daily clean" consisted of tucking in the bed sheets & giving the bench a wipe - meant the apartment was grime filled from the start. Wifi was ridiculously expensive. Plenty of better options at this price.

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Auckland Region, New Zealand
1 review
3 of 5 stars Reviewed 4 weeks ago

Very hard beds with terrible pillows. Noisy neighbors kept us up all night with banging doors (poorly sound insulated) Considering this was rated at 4.5 Stars by hotwire I was not impressed. Also wifi is $15 per 400Mb or $60 for 1G. Seems hotels think its the early 90's and you can't get mobile data for cheaper than that.

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1 review
4 of 5 stars Reviewed January 12, 2015

A well laid out apartment, with good kitchen facilities. Has Sky with some relevant channels. The main issue is to do with Internet access. Paid $10 for 1GB for 24 hours but could not access even for half an hour on one gadget. Initially we could not access at all. When contacted, received very arrogant service with the attitude that... More 

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Melbourne
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 24, 2014

We have used Quest rooms for overnight stops elsewhere, although they are clearly aimed at a business market. This one was not as good as our previous experiences. The room was fine - spacious, well equipped, great bed. The location is great, ideal for Ponsonby restaurants and bars and a $2 bus ride to the city centre. However it was... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 15, 2014

I recently booked 6 nights and requested a room away from the road as we had our 11 week old son with us. Unbeknown to us, there was a massive construction site right out side our window. Its in the very early stages and won't be completed until 2016 sometime. Obviously there was no mention that this was taking place.... More 

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Wellington, New Zealand
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed December 7, 2014

I'm currently staying here for a week. I like the size of the room and the fact that I have a balcony. However, I find the room a bit dirty (black hair in the shower,dirty shower, dirty whiteware, tiny bit of blood on the blanket, lots of dust everywhere etc..). Overall, the whole room needs a very good cleaning....you can... More 

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Auckland, New Zealand
Top Contributor
174 reviews 174 reviews
70 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed November 23, 2014

Our stay at the Quest was to avoid taxi fare or drink driving after a long dinner at our favourite restaurant in Ponsonby so we really only spent time in the room sleeping. This is an average property, no frills and our room had a view of a large pit where lots of construction was going on. So a good... More 

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Additional Information about Quest Ponsonby

Address: 68 Ponsonby Road | North Island, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Ponsonby 4.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Auckland, New Zealand
Hotel Style:
#36 Luxury Hotel in Auckland

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