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Quest Ponsonby

68 Ponsonby Road | North Island, Auckland 1001, New Zealand
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1 room 1 guest
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Quest Ponsonby
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69 Reviews from our TripAdvisor Community

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    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (15)
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Istanbul, Turkey
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 13, 2015

Stayed here 3 years ago when bright new and well managed. Not any more! concrete slab over two thirds of window from building site next door. Tried to change rooms but manager couldn't manage the computor system to change us to a room with light. had to pay for wifi, shower broken in 3 parts, decor very tired, no electric... More 

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Level Contributor
96 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed July 11, 2015

I stayed here for an extended period (5 Weeks) while working in Auckland. The location is great and Ponsonby has a lot to offer. However..... the room I had was a 1 bedroom studio. The room had a king size bed but the room wasn't big enough to accommodate it. this meant you couldn't close the bedroom door or move... More 

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Travelers are raving about these Auckland hotels

Auckland Region, New Zealand
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 18, 2015

They clean their rooms with your dirty old towels and no cleaning products. I informed their head office of my Disgusting find and they didn't even deal with my complaint it was just forgotten about. I would not recommend this place to anyone especially when they wipe the toilets with the towels then go wipe down the rest of the... More 

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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 21, 2015

Been there several times a few years ago, was welcomed back as an old friend, then it went down hill from there.. Room smelly, very tired, they charge for EVERYTHING, WIFI intermittent, bathroom was horrid, shower washed the floor more than you, bed was OK but the sheets were dirty. YUK! Due to a family emergency we had to leave... More 

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Auckland, New Zealand
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 11, 2015

Was there just for a night to attend some meeting in Auckland. I just needed a clean room to sleep overnight and quest did the job for me. Nice and clean room with very comfortable bed. I was really very impressed with their Manager who was always there to help. Will be back whenever required.

Was this review helpful? Yes 1
Clitheroe
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed March 26, 2015

Many reviewers seem to have problems with this accommodation but we had no complaints at all. We hired a 2 bedroomed apartment (which was actually a 1 bedroomed apartment with an adjoining door to a studio apartment which gave us the advantage of 2 bathrooms) for 5 ladies meeting up and a further bed had been made up in the... More 

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Christchurch, New Zealand
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed March 15, 2015

We stayed at Quest Ponsonby over the weekend - Friday and Saturday. Our first complaint was that that increased the price by 50% for the second night because The Eagles were in town. Okay, that's not illegal and we did book late. But it is greedy!! But why is this Quest property so much less than the other 3 we... More 

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Canberra, Australia
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed February 17, 2015

This place is like a cheap airport hotel but in the city, poor service, carpet is filthy, rooms tiny, in our room there was a hole in the shower ceiling from mould from the shower above, shower rail loose, shower hose split and shooting out water, shower head broken and water flying out every where. Next door in a new... More 

Was this review helpful? Yes 1
Plattsburgh, New York, USA
Level Contributor
123 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed February 16, 2015

This hotel is located in the Ponsonby area, with many shops and a park right outside the door. We enjoyed the half hour walk to the harbour. The suite we reserved was perfect for two couples, each bedroom having its own bathroom, then a shared living room and kitchen area. We stayed a year ago - at that time you... More 

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Melbourne, Australia
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed February 14, 2015

I booked this on expedia, said 4.5 stars, I really don't know where they get these numbers from but certainly not accurate. The property is located on noisy main road, it is not clean and looks run down, even around reception entrance there is building leftovers and so on. I asked for another room and was given a ground floor... More 

Was this review helpful? Yes 2
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