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Quest Ponsonby

4.5 of 5
68 Ponsonby Road | North Island, Auckland 1001, New Zealand
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Quest Ponsonby
Best prices for: 1 room 1 guest
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Ranked #56 of 77 Hotels in Auckland
A recent review
4 of 5 stars reviewed 3 weeks ago
LindsD53 Clitheroe
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64 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Top Contributor
78 reviews 78 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Many reviewers seem to have problems with this accommodation but we had no complaints at all. We hired a 2 bedroomed apartment (which was actually a 1 bedroomed apartment with an adjoining door to a studio apartment which gave us the advantage of 2 bathrooms) for 5 ladies meeting up and a further bed had been made up in the... More 

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Christchurch, New Zealand
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We stayed at Quest Ponsonby over the weekend - Friday and Saturday. Our first complaint was that that increased the price by 50% for the second night because The Eagles were in town. Okay, that's not illegal and we did book late. But it is greedy!! But why is this Quest property so much less than the other 3 we... More 

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Canberra, Australia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 17, 2015

This place is like a cheap airport hotel but in the city, poor service, carpet is filthy, rooms tiny, in our room there was a hole in the shower ceiling from mould from the shower above, shower rail loose, shower hose split and shooting out water, shower head broken and water flying out every where. Next door in a new... More 

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Plattsburgh, New York, USA
Top Contributor
102 reviews 102 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 16, 2015

This hotel is located in the Ponsonby area, with many shops and a park right outside the door. We enjoyed the half hour walk to the harbour. The suite we reserved was perfect for two couples, each bedroom having its own bathroom, then a shared living room and kitchen area. We stayed a year ago - at that time you... More 

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Melbourne, Australia
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 14, 2015

I booked this on expedia, said 4.5 stars, I really don't know where they get these numbers from but certainly not accurate. The property is located on noisy main road, it is not clean and looks run down, even around reception entrance there is building leftovers and so on. I asked for another room and was given a ground floor... More 

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Perth, Australia
1 review
1 of 5 stars Reviewed February 12, 2015

Terrible Customer Service, not helpful & rude. The the "daily clean" consisted of tucking in the bed sheets & giving the bench a wipe - meant the apartment was grime filled from the start. Wifi was ridiculously expensive. Plenty of better options at this price.

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Auckland Region, New Zealand
1 review
3 of 5 stars Reviewed February 1, 2015

Very hard beds with terrible pillows. Noisy neighbors kept us up all night with banging doors (poorly sound insulated) Considering this was rated at 4.5 Stars by hotwire I was not impressed. Also wifi is $15 per 400Mb or $60 for 1G. Seems hotels think its the early 90's and you can't get mobile data for cheaper than that.

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1 review
4 of 5 stars Reviewed January 12, 2015

A well laid out apartment, with good kitchen facilities. Has Sky with some relevant channels. The main issue is to do with Internet access. Paid $10 for 1GB for 24 hours but could not access even for half an hour on one gadget. Initially we could not access at all. When contacted, received very arrogant service with the attitude that... More 

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Senior Contributor
26 reviews 26 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 24, 2014

We have used Quest rooms for overnight stops elsewhere, although they are clearly aimed at a business market. This one was not as good as our previous experiences. The room was fine - spacious, well equipped, great bed. The location is great, ideal for Ponsonby restaurants and bars and a $2 bus ride to the city centre. However it was... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 15, 2014

I recently booked 6 nights and requested a room away from the road as we had our 11 week old son with us. Unbeknown to us, there was a massive construction site right out side our window. Its in the very early stages and won't be completed until 2016 sometime. Obviously there was no mention that this was taking place.... More 

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