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All 73 Auckland accommodations

Surf 'N' Snow Backpackers

3.0 of 5 Hostel   |   Level 1, 102 Albert Street, Auckland, New Zealand
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Surf 'N' Snow Backpackers
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85 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Basel, Switzerland
1 review
1 of 5 stars Reviewed 3 days ago NEW

No water during the stay, 68 NZD for an awfull room, without windows and the bed full of hairs... no manager available and no reaction to our letter to the management. For only 10 Dollars more you can get easily a nice hotelroom!

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1 review
1 of 5 stars Reviewed 6 days ago NEW

Me and my boyfriend stayed here for what was meant to be a four night stay to find a car and plan our travel route around new zealand. It was our first night in a hostel and it has made us nevet want to stay in a hostel again!!! The beds were not made, it took the reception/cleaners to be... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

There is not a lot to say about this place other than its dirty and the actully rent couches out for people to sleep on.They do not have and compassion or dignity.Health and safety of this buildng should have closed it down a long time ago.The birds what fly into the kitchen are a nice touch if you like to... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

When we checked in the beds were not made and the smell from the room would knock you out.. We asked for a refund but they said no.. We then asked them to make the bed with clean sheets. We asked her what's the smell and she blamed Indian people from the night before. We paid for two days and... More 

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4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Just visited Auckland and most places were booked up so this was a last resort. We checked in and were allowed access to our room but there was only one bed made. Reception advised they had no way of knowing who had checked out, and that they could not make the second bed until the cleaner had figured this out,... More 

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Pokhara, Nepal
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 29, 2014

My boyfriend and I stayed here two separate times in private rooms. The first time, we were upgraded to a nicer ensuite room with no charge. The price is on the cheaper end of the hostels in downtown Auckland, and the location is perfect. It's very close to the InterCity bus terminal and near tons of good and cheap food.... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 28, 2014 via mobile

I have had the worse experience staying in this terrible and dirty place, the sheets were full of last guests hair, dirty and smelly , i had to go to the warehouse and buy sheets so i could "sleep". the matress and duvets are at least 10 years old and clearly haven't been washed for this 10 year too! the... More 

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Christchurch, New Zealand
1 review
1 of 5 stars Reviewed October 14, 2014

I was absolutely disgusted with the state of the room we were given, smelly, stained beds, and one of the beds broke 3 times when my friend was sleeping! extremely dangerous!! Very unhelpful staff, the list goes on! EXTREMELY UNHAPPY with this place! Yuck!

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Melbourne, Australia
1 review
1 of 5 stars Reviewed September 7, 2014

Ive never reviewed any accommodation before but I dont want anybody else to go here. Some staff were friendly and a great location but everything else was horrible. The whole place was run down and my room was disgraceful, tiny old foam mattresses, no curtains so no sloping after 7, really noisy, uncomfortably hot because the windows didn't open so... More 

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Bangkok, Thailand, Asia
3 reviews 3 reviews
2 of 5 stars Reviewed August 16, 2014 via mobile

Great location and fairly cheap tells you what to expect. Some staff were lovely and helpful others not so much. The window in my room didnt open, leaving the room smelling very musty. The mattress was really thin and uncomfortable. I only stayed two nights and wouldnt stay any longer

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Additional Information about Surf 'N' Snow Backpackers

Address: Level 1, 102 Albert Street, Auckland, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Surf 'N' Snow Backpackers 3*
Number of rooms: 50
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Also Known As:
Surf `n` Snow Backpackers Hotel Auckland Central
Surf 'N' Snow Backpackers Auckland, New Zealand

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