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Surf 'N' Snow Backpackers

Level 1, 102 Albert Street, Auckland, New Zealand
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Surf 'N' Snow Backpackers
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103 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (103)
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2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

We booked this hostel through visitor center auckland, whom ive rung up again and requested to take this hostel out of their list of recommendations. Right after having booked (my fault) i decided to look it up online. I then found all these bad reviews. I tried to cancel the booking but it couldnt get refunded so i figured i'd... More 

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Cairns Region, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

Location is very central but too high a price to pay for that. It seems that authorities have forgotten about this place as it does not comply with any of the health and safety rules. I had a room with ensuite but shower cubicle was dirty and ceiling mouldy. Bedding was filthy. I had to find a string to be... More 

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Travelers are raving about these Auckland hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I had booked over the telephone and when I arrived the girl at the reception desk was less than helpful with me booking in, she took payment before she showed me the room dispute my asking to see one. The room had no window and smelt of B.O. and cigarette smoke. The bedding was dirty and the carpet covered in... More 

Was this review helpful? Yes 1
Waipukurau, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 26, 2015

Worst stay of our lives, and that's saying alot as we have stayed in backpackers around the world. The beds had springs sticking right through. Had a sleepless night. The broken window meant we couldn't shut out the screaming from the bungee jumpers outside the window. No refund policy meant the 3 days we booked couldn't be refunded. Staff were... More 

Was this review helpful? Yes 1
Kaikoura
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 29, 2015

I stayd 3 nights in a private double room with ensuite,no window.Room was adequate and quiet enough and I wasn't bothered about no window.It was very very hot though and the little fan did offer some relief .The room was cleanish but the sheets had stains and didn't seem clean.Staff were friendly and Nishi gave me a good deal and... More 

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Auckland, New Zealand
1 review
4 of 5 stars Reviewed March 20, 2015

In Auckland CBD, has an extremely convenient location (close to the InterCity bus terminal, across the street from the Sky Tower, near the Art Museum and Airbus pickup stops). There’s the grocery and lots of restaurant/bars right around the corner. As an Hostel, it's clean: female toilets and showers were very clean (especially on the first floor). The kitchen is... More 

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Portsmouth, United Kingdom
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed March 18, 2015

I stayed in a few hostels in Auckland and this was by far the cheapest. With a great central location opposite the Sky Tower and around the corner from a few supermarkets it is very convenient. There are plenty of bars around as it is just off Queen Street. The beds aren't the comfiest so be prepared, showers are warm... More 

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Blenheim, New Zealand
1 review
2 of 5 stars Reviewed March 1, 2015

I stayed at the Surf 'n' Snow Backpackers in Auckland for two nights over the weekend just been and I was highly disappointed. I slept in a double room with an ensuite which I had paid $90 a night for. There were only 3 positives I could think of. * The location was central to the local attractions I was... More 

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Dublin, Ireland
Level Contributor
179 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed January 21, 2015

I stayed in a lot of different places. Some of them not exactly impressive. I have pretty low standards all in all when it comes to places and yet Surf 'N' Snow managed to not even meet my expectations.. The rooms was sparse, pipes going through the rooms with no ac or fan. The male bathroom had no soap dispenser... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed January 15, 2015

My partner and I got back from our holiday and needed to stay in Auckland for one night. As soon as we entered the room, we couldn't believe what we see. Literally 4 walls, one twin awfully smelling bed, pipes above our heads and one broken fan. There was 40 degrees in the room during night, we couldn't sleep at... More 

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