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Surf 'N' Snow Backpackers

Level 1, 102 Albert Street, Auckland, New Zealand
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1 room 1 adult
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126 Reviews from our TripAdvisor Community

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england
2 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

Worst hostel I've ever stayed in! It's dirty, and needs updating. Sofas in common areas all ripped/broke, kitchen is fly infested with cooker hobs rusty and general untidy, rooms are basic dirty floors, uncomfortable beds you get clean sheets if lucky!, bathrooms needs updating, really wouldn't recommend staying there.

Helpful?
Thank dizzydoggy
1 review
1 of 5 stars Reviewed 1 week ago

I came in with low expectations, understanding that I wasn't going to receive a prime hostel for the prices shown. But this hostel was absolutely attrocious. An awful smell plagues the whole place, and there are no windows for ventilation. The entire facility is gross, and unclean. The building is worn down - I stayed in a single room, which... More 

Helpful?
Thank Jonathan T

Travelers are raving about these Auckland hotels

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 1 night and it was awful. The rooms are smelly and dirty. Beds are the worst - might as well sleep at the floor. Kitchen was the most disgusting place. The floor was wet and dirty. Also the kitchen is located in the basement, which just makes it more creepy. Do yourself a favor and do not... More 

Helpful?
Thank Frederik T
Coffs Harbour, Australia
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

It is the worst hostel I have stayed, on my whole 8 month trip. Security is very poor, its really dirty and the facilities are in terrible condition. If you stay you will most likely have a terrible experience.

Helpful?
Thank Declan G
Tampa, Florida
Level Contributor
7 reviews
1 of 5 stars Reviewed January 4, 2016

I have always been ok with staying in hostels and understand with cheaper prices you shouldn't expect a 5 star hotel. In the many hostels I've stayed at this was the first time I was so shocked and disgusted I highly considered losing the $ paid and finding another. It was absolutely terrible. To start with staff was very rude... More 

Helpful?
Thank KNicoleH246
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 25, 2015 via mobile

The rooms were so smelly and it was very very badly cleaned the common areas are very uncomfortable and it was very crowded all the time... To be fair the criquet World Cup was going on... The wifi wasn't free and they didn't have air conditioning... Bad experience

Helpful?
Thank ANDReS C
2 reviews
1 of 5 stars Reviewed December 11, 2015 via mobile

This place is an absolute dirt hole, within minutes of checking in I went to find alternative accommodation for the following night. The reception staff were not friendly, the bed price was more than the price i had reserved the room for, the dorm room was small, smelly, dirty, had exposed pipes hanging out, grime on the walls and there... More 

Helpful?
Thank Thom K
Northampton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed November 10, 2015

I've stayed in all sorts of places in my life, nice hotels, guest houses and hostels etc. I really don't mind going bare bones with my accomodation and in the past I've really enjoyed sharing a dorm even with up to 20 people, travellers are generally nice and it's a good way to meet new people from around the world.... More 

Helpful?
Thank Phoebe T
Prague, Czech Republic
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 15, 2015

We stayed here for two nights (before our flight to Queenstown) in fourbed room with some strange guy from Australia...Rooms are big enough, but little stinky. There are new reconstructed toilets and showers, internet connection is payed extra...For 30 bugs per person and night its not so valueable, but otherwise, you have view to Skytower and it should be free... More 

Helpful?
Thank K0mls
Curitiba, PR
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 11, 2015

We stayed two nights at this hostel. The first one was a private room. I could feel every spring from the bed on my back. The room had no windows and poor ventilation, and smells bad. Some electric wires were hanging from the outlet. The Second day we stayed at a 8 bed dorm. Some random guy just had all... More 

Helpful?
Thank Jeep S
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