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All 74 Auckland accommodations

Surf 'N' Snow Backpackers

3.0 of 5 Hostel   |   Level 1, 102 Albert Street, Auckland, New Zealand
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Surf 'N' Snow Backpackers
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92 reviews from our community

Traveler rating
    1
    14
    17
    12
    48
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1
21
35
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Blenheim, New Zealand
1 review
2 of 5 stars Reviewed 2 days ago NEW

I stayed at the Surf 'n' Snow Backpackers in Auckland for two nights over the weekend just been and I was highly disappointed. I slept in a double room with an ensuite which I had paid $90 a night for. There were only 3 positives I could think of. * The location was central to the local attractions I was... More 

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Dublin, Ireland
Top Contributor
51 reviews 51 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 21, 2015

I stayed in a lot of different places. Some of them not exactly impressive. I have pretty low standards all in all when it comes to places and yet Surf 'N' Snow managed to not even meet my expectations.. The rooms was sparse, pipes going through the rooms with no ac or fan. The male bathroom had no soap dispenser... More 

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1 review
1 of 5 stars Reviewed January 15, 2015

My partner and I got back from our holiday and needed to stay in Auckland for one night. As soon as we entered the room, we couldn't believe what we see. Literally 4 walls, one twin awfully smelling bed, pipes above our heads and one broken fan. There was 40 degrees in the room during night, we couldn't sleep at... More 

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Basel, Switzerland
1 review
1 of 5 stars Reviewed December 16, 2014

No water during the stay, 68 NZD for an awfull room, without windows and the bed full of hairs... no manager available and no reaction to our letter to the management. For only 10 Dollars more you can get easily a nice hotelroom!

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1 review
1 of 5 stars Reviewed December 13, 2014

Me and my boyfriend stayed here for what was meant to be a four night stay to find a car and plan our travel route around new zealand. It was our first night in a hostel and it has made us nevet want to stay in a hostel again!!! The beds were not made, it took the reception/cleaners to be... More 

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1 review
1 of 5 stars Reviewed November 29, 2014

There is not a lot to say about this place other than its dirty and the actully rent couches out for people to sleep on.They do not have and compassion or dignity.Health and safety of this buildng should have closed it down a long time ago.The birds what fly into the kitchen are a nice touch if you like to... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 22, 2014

When we checked in the beds were not made and the smell from the room would knock you out.. We asked for a refund but they said no.. We then asked them to make the bed with clean sheets. We asked her what's the smell and she blamed Indian people from the night before. We paid for two days and... More 

Was this review helpful? Yes 2
Sheffield
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 17, 2014

Just visited Auckland and most places were booked up so this was a last resort. We checked in and were allowed access to our room but there was only one bed made. Reception advised they had no way of knowing who had checked out, and that they could not make the second bed until the cleaner had figured this out,... More 

Was this review helpful? Yes 1
Pokhara, Nepal
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 29, 2014

My boyfriend and I stayed here two separate times in private rooms. The first time, we were upgraded to a nicer ensuite room with no charge. The price is on the cheaper end of the hostels in downtown Auckland, and the location is perfect. It's very close to the InterCity bus terminal and near tons of good and cheap food.... More 

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Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 28, 2014

I have had the worse experience staying in this terrible and dirty place, the sheets were full of last guests hair, dirty and smelly , i had to go to the warehouse and buy sheets so i could "sleep". the matress and duvets are at least 10 years old and clearly haven't been washed for this 10 year too! the... More 

Was this review helpful? Yes 1
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Additional Information about Surf 'N' Snow Backpackers

Address: Level 1, 102 Albert Street, Auckland, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Surf 'N' Snow Backpackers 3*
Number of rooms: 50
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Also Known As:
Surf `n` Snow Backpackers Hotel Auckland Central
Surf 'N' Snow Backpackers Auckland, New Zealand

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