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Surf 'N' Snow Backpackers

Level 1, 102 Albert Street, Auckland, New Zealand
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1 room 1 guest
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107 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (107)
  • Mar-May only
    (30)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (27)
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Auckland, New Zealand
1 review
1 of 5 stars Reviewed 4 weeks ago

DO NOT STAY HERE!! I came here as a backpacker looking to make new friends after travelling around Australia and loving the backpacker life there. Instead this place was full of Asian and Indian students, barely any travellers or people that even speak English here. As an English traveller it would have been nice to meet some likeminded Brits or... More 

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Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 9, 2015

We stayed here for our first two nights in Auckland! The hostel had a nice atmosphere and very friendly helpful staff. The room wasn't great, but it was clean and the bathrooms were spotless. Enjoyed the stay and it was a good price and it was a good location.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 23, 2015 via mobile

We booked this hostel through visitor center auckland, whom ive rung up again and requested to take this hostel out of their list of recommendations. Right after having booked (my fault) i decided to look it up online. I then found all these bad reviews. I tried to cancel the booking but it couldnt get refunded so i figured i'd... More 

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Travelers are raving about these Auckland hotels

Cairns Region, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 14, 2015

Location is very central but too high a price to pay for that. It seems that authorities have forgotten about this place as it does not comply with any of the health and safety rules. I had a room with ensuite but shower cubicle was dirty and ceiling mouldy. Bedding was filthy. I had to find a string to be... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 29, 2015 via mobile

I had booked over the telephone and when I arrived the girl at the reception desk was less than helpful with me booking in, she took payment before she showed me the room dispute my asking to see one. The room had no window and smelt of B.O. and cigarette smoke. The bedding was dirty and the carpet covered in... More 

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Waipukurau, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 26, 2015

Worst stay of our lives, and that's saying alot as we have stayed in backpackers around the world. The beds had springs sticking right through. Had a sleepless night. The broken window meant we couldn't shut out the screaming from the bungee jumpers outside the window. No refund policy meant the 3 days we booked couldn't be refunded. Staff were... More 

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Kaikoura
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 29, 2015

I stayd 3 nights in a private double room with ensuite,no window.Room was adequate and quiet enough and I wasn't bothered about no window.It was very very hot though and the little fan did offer some relief .The room was cleanish but the sheets had stains and didn't seem clean.Staff were friendly and Nishi gave me a good deal and... More 

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Auckland, New Zealand
1 review
4 of 5 stars Reviewed March 20, 2015

In Auckland CBD, has an extremely convenient location (close to the InterCity bus terminal, across the street from the Sky Tower, near the Art Museum and Airbus pickup stops). There’s the grocery and lots of restaurant/bars right around the corner. As an Hostel, it's clean: female toilets and showers were very clean (especially on the first floor). The kitchen is... More 

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Portsmouth, United Kingdom
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed March 18, 2015

I stayed in a few hostels in Auckland and this was by far the cheapest. With a great central location opposite the Sky Tower and around the corner from a few supermarkets it is very convenient. There are plenty of bars around as it is just off Queen Street. The beds aren't the comfiest so be prepared, showers are warm... More 

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Blenheim, New Zealand
1 review
2 of 5 stars Reviewed March 1, 2015

I stayed at the Surf 'n' Snow Backpackers in Auckland for two nights over the weekend just been and I was highly disappointed. I slept in a double room with an ensuite which I had paid $90 a night for. There were only 3 positives I could think of. * The location was central to the local attractions I was... More 

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