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All 76 Auckland hotels

Grafton Oaks Hotel

3.0 of 5 Hotel   |   121 Grafton Road, Auckland, New Zealand
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46%
Ranked #41 of 76 Hotels in Auckland
A recent review
3 of 5 stars reviewed 1 week ago
Lina Rose Y Auckland
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50 reviews from our community

Traveler rating
    9
    12
    11
    5
    13
See reviews for
7
15
9
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Korean first
  • Any
English first
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

All staff & most people from middle east. 2times change nothing ! 2times no change towel ! Many middle east strangers stay so lately and loudly ! If you claim to hotel manager , uncivilized middle east staff angry to you ! Really suck , disgusting, dirty hotel ever ! I feel like stay in prison as a criminal person... More

Was this review helpful? Yes
Waikato Region, New Zealand
1 review
2 of 5 stars Reviewed July 20, 2014

Very disappointed after the website said "Grafton Oaks Hotel Auckland New Zealand is where price conscious travellers go for top-notch Auckland Hotels". While we were from out of town, very price conscious, booked because it read up ok and was very handy to where we had to go, we were very disappointed in the overall experience. Whilst the linen was... More

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Bangkok, Thailand
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 27, 2014 via mobile

Well, the location is really not ideal if your just a foreigner visiting the city and you don't have a car. It's not in the most interesting neighborhood, and a bit far away from the sites and coffee shops, but there is a big park near by to keep up with your jogging if you like. If you have a... More

Was this review helpful? Yes 1
Ashok S, Owner at Grafton Oaks Hotel, responded to this review

Dear Venezelda: Appreciate your comments on our excellent customer service and cleanliness in the Hotel. Located by Grafton Bridge, a ten minutes walk will take you across the bridge to K'Road businesses, Queen Street eateries and University. Yes, of course lush green Domain is within minutes walking along Auckland Hospital comlex. Regards More

Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2014

Booking a last minute get away for the wife and I, we were quite surprised at how cheap the rooms were. Our room had an amazing view during the day and the room was quite large for the price. A point of improvement could possibly be the introduction of a microwave in rooms - and having to take the lift... More

Was this review helpful? Yes 1
Ashok S, Owner at Grafton Oaks Hotel, responded to this review

Dear Schwaam: Excellent comments you have provided and done me such a big favour. Small points in your upright comments, are not generally noticeable to us during daily routine. Your suggtestion for providing microwave is ideal. Management will act on this now. I appreciate your commendation and I am proud to have a dedicated team to look after 44 rooms... More

Whangarei
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 30, 2014

We had to be near the Auckland Hospital, so the Hotel was very convenient, 700 meters from the hospital. So just the ideal place. Very Cheap.. First impressions we just great. But just don't look down. We have stayed all over the world, but never seen such filth on the floor. The variety of hair in every room of the... More

Was this review helpful? Yes 2
Ashok S, Manager at Grafton Oaks Hotel, responded to this review

Dear Woolies: Sorry for this incident. We have double layer of inspections from housekeeping staff and this incident could be just one off. I have personally checked for last one week and I find rooms spotless. I would urge you to give it another go when you get a chance and I am sure you will feel much comfortable without... More

Woodstock, MD
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 23, 2014

Our room was a nice size, however, there was no air conditioning, bed was very soft, and the bathroom was small. The staff on the other hand was very friendly and helpful. We arrived before check in time and they locked our luggage up safely so we could explore.

Was this review helpful? Yes 1
Ashok S, Manager at Grafton Oaks Hotel, responded to this review

Dear Linda C: Thanks for your feedback. Airconditioning is something which comes with a price and my management decided to go for an affordable yet neat and tidy rooms. So there we are. The whole premises is spotless and staff is responds in a tik for anything guests want. With inhouse Bar and breakfast facilities, one can get value for... More

Bulls, New Zealand
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 14, 2014

Really cheap. 5 nights $61/night. A bit dodgy and a bit grotty but you can see the new management is trying. What can you expect for this price anyway...certainly not getting the ritz. The staff were friendly and helpful. The bed was clean and comfy and the shower pretty clean. Looks as though the cleaners need to put their glasses... More

Was this review helpful? Yes 1
Ashok S, Manager at Grafton Oaks Hotel, responded to this review

Hi Paula W: Thanks for your feedback. I got the hint for your shower comments. Have instructed the housekeeping staff to embark upon deep cleaning in all showers. These are now more sparkling and shiny. Thanks for your alert! Regards More

Tauranga, New Zealand
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 4, 2014

Location was great as we needed to be near Auckland Hospital but that mean't getting very little sleep as the hotel is right next to the motorway by under Grafton bridge. Earplugs definitely a necessity. Hotel a bit past its use by date.

Was this review helpful? Yes
Vivek S, Manager at Grafton Oaks Hotel, responded to this review

Dear Omokannie: Motorway is right on the door step to get into and out of city without getting into chaotic traffic jams. During night, closing the window could minimise noise. Minimum noise though expected unlike countryside resort. Hotel building is not brand new, but very neat and tidy. For readers: With unbeatable price, we strive to provide best customer service,... More

Manukau, New Zealand
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 3, 2014

I stayed here based on the reviews on Trip Advisor and on what seemed a reasonable price. This place isn't the Ritz, but it is clean and the staff very helpful. If you're looking for somewhere to put your head down for the night if you're passing through, then this hotel is fine. The manager was very welcoming and lovely... More

Was this review helpful? Yes 6
Ashok S, Manager at Grafton Oaks Hotel, responded to this review

Dear BigJoe498: Appreciate your comments and like to say that our staff is striving 24/7 to maintain the Hotel rooms in top quality. The whle premises is sparkle clean and right in the centre of the town. Everything is within walking distance - be it hospital across the road, Auckland Domain, Museum, ASB Tennis Stadium, Auckland University, K' Road businesses... More

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Additional Information about Grafton Oaks Hotel

Address: 121 Grafton Road, Auckland, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grafton Oaks Hotel 3*
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Also Known As:
Grafton Oaks Hotel Auckland, New Zealand

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