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All 77 Auckland Central hotels

Grafton Oaks Hotel

3.0 of 5 Hotel   |   121 Grafton Road, Auckland Central, New Zealand
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A recent review
3 of 5 stars reviewed yesterday
LINDA C Woodstock, MD
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43 people have reviewed this hotel

Traveler rating
    8
    12
    9
    3
    11
See reviews for
5
13
7
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Woodstock, MD
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Our room was a nice size, however, there was no air conditioning, bed was very soft, and the bathroom was small. The staff on the other hand was very friendly and helpful. We arrived before check in time and they locked our luggage up safely so we could explore.

Was this review helpful? Yes
Bulls, New Zealand
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Really cheap. 5 nights $61/night. A bit dodgy and a bit grotty but you can see the new management is trying. What can you expect for this price anyway...certainly not getting the ritz. The staff were friendly and helpful. The bed was clean and comfy and the shower pretty clean. Looks as though the cleaners need to put their glasses... More

Was this review helpful? Yes 1
Tauranga, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Location was great as we needed to be near Auckland Hospital but that mean't getting very little sleep as the hotel is right next to the motorway by under Grafton bridge. Earplugs definitely a necessity. Hotel a bit past its use by date.

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Vivek S, Manager at Grafton Oaks Hotel, responded to this review

Dear Omokannie: Motorway is right on the door step to get into and out of city without getting into chaotic traffic jams. During night, closing the window could minimise noise. Minimum noise though expected unlike countryside resort. Hotel building is not brand new, but very neat and tidy. For readers: With unbeatable price, we strive to provide best customer service,... More

Manukau, New Zealand
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here based on the reviews on Trip Advisor and on what seemed a reasonable price. This place isn't the Ritz, but it is clean and the staff very helpful. If you're looking for somewhere to put your head down for the night if you're passing through, then this hotel is fine. The manager was very welcoming and lovely... More

Was this review helpful? Yes 4
Auckland, Auckland, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The new owners of only a few months could not have been more welcoming when we arrived with two couples who were visiting Auckland from The UK. They went out of their way to make our stay enjoyable, particularly as one of the couples in our party were celebrating a special occasion. Great rooms, spotlessly clean and comfortable. We were... More

Was this review helpful? Yes 7
Vivek S, Manager at Grafton Oaks Hotel, responded to this review

Dear Scorpio_nov90: Thank you indeed for your encouragement. We feel proud to have you and look forward to your next visit so that we could get another opportunity to serve you and make your stay enjoyable. For Readers: We have 24 hrs reception, daily service, onsite parking for a reasonable price, free WiFi, onsite Bar, Continental breakfast, neat and tidy... More

Tauranga, New Zealand
1 review
1 of 5 stars Reviewed 3 weeks ago

I have traveled internationally over 4 continents, and have never, ever had to deal with the arrogance and absolute scant disregard to customer service anywhere in the world as I had to endure by the pathetic, childish, retortish drivel handed out to me by the management of this den of iniquity. This abominable establishment is a disgrace to Auckland and... More

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Vivek S, Manager at Grafton Oaks Hotel, responded to this review

Dear Kiwivan: Sir, you booked at last minute, decided to cancel even before check in, spoke to staff at Reception for 100 per cent refund, staff showed reluctance to refund full due to Hotel policy, you argued more for refund, staff went out of way to refund half your money, but you still continued to ask for full refund, at... More

Auckland
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location to the Auckland Hospital was very suitable for our requirements Parking was an extra cost and a bit restricted.Road noise was reduced by closing the window. This could be overcome with double glazing, although this may necesitate air conditioning for ventilation. We had a comfortable stay. Thank you.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 6
Vivek S, Manager at Grafton Oaks Hotel, responded to this review

Dear Kelvin and Jean P: Thank you for time and the good feedback. For Readers: We strive to provide maximum comfort and minimum price right in the centre of the town with clean and tidy rooms, comfortable beds, friendly service, 24 hrs reception. Regards Manager More

Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a good option for a couple of nights. I had arrived from Los Angeles early in the morning and was allowed in the room straight away. I paid $8 for breakfast which was good value. I would stay again if ever in Auckland. Good location, good price, great people . Highly recommend staying here. Thanks

Was this review helpful? Yes 18
Vivek S, Manager at Grafton Oaks Hotel, responded to this review

Dear Sagii85: Feel overwhelmed with your praise, and motivated to provide excellent customer serivce. We often go beyond our limites to provide comfort to our guests. With unbeatable price, we have clean rooms, nice ambience, onsite Bar, budget breakfast and all this in central location of Auckland. We would welcome you again. Regards Manager More

Tauranga, New Zealand
Top Contributor
51 reviews 51 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I would not recommend this place to anyone. We had the junior suite and it was truly disgusting. The sofa bed was uncomfortable it was like sleeping on a camping bed - the sofas were all stained. The table and chairs in the room was just mismatched plastic outdoor furniture. The curtains in the rooms didn't cover the window properly.... More

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Vivek S, Manager at Grafton Oaks Hotel, responded to this review

Dear Heartagram666: Sorry we could not meet your expectation. Furniture in the room admittedly not brand new of 5star luxury but clean and does the work. Sofa bed is removed on your advise. General cleanliness in the property is of high standard and management is very careful about this. Homeless people outside Hotel or in Auckland city, are plenty. Your... More

Tauranga, New Zealand
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Very handy to Vector Arena. Clean, comfortable, very basic. Staff try hard. Parking questionable but there for a small fee. Noisey close to motor way but a reasonable place to stay for a night. Probably will go back when we need a cheap place to stay for our next concert.

Was this review helpful? Yes 6
Vivek S, Manager at Grafton Oaks Hotel, responded to this review

Dear Rockaruni: Thank you for your candid feedback and look forward to your next concert. For readers: With central location, easy walk to CBD, University, Domain, New Market or even Sky City, and next to Hospital and Grafton Bridge, with unbetable price tag, you cannot go wrong. 24hrs reception, comfortable rooms, clean surrounding, friendly service, conti breakfast and onsite Bar... More

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Additional Information about Grafton Oaks Hotel

Also Known As:
Grafton Oaks Hotel Auckland, New Zealand
Address: 121 Grafton Road, Auckland Central, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland Central
Hotel Style:
Ranked #36 of 77 hotels in Auckland Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grafton Oaks Hotel 3*
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