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YMCA Hostel

4.0 of 5 Corner Pitt Street and Greys Avenue, Auckland, New Zealand
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YMCA Hostel
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YMCA Hostel
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93 reviews from our community

Traveler rating
    34
    40
    12
    5
    2
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Families
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7
58
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago NEW

stayed in YMCA Hostel twice during my trip, when I first arrived my check-in was processed quickly and I could go to the room earlier than expected, room is basic, but clean, would suggest some artwork on the walls. Common toilet and showers are superbly clean, Kitchen is small, but clean, they also have a garden in a big Lounge... More 

Was this review helpful? Yes
YMCAhostel, General Manager at YMCA Hostel, responded to this review

Dear guest, Thank you for your feedback. We are happy you enjoyed your stay and had a good time, impressed with your detailed review about our events and Fitness Centre. Hope you have had an awesome time in New Zealand and enjoy your endless summer. Kind regards, Andre Vidoto More 

Clive, New Zealand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff were friendly, but my request for an upper floor facing Greys Ave was ignored. The room itself had all the basics, but it was EXTREMELY hot especially through the night, even with the window open which made it very noisy. There was obviously no air conditioning. The bed had bars on the end which made it even harder to... More 

Was this review helpful? Yes
YMCAhostel, General Manager at YMCA Hostel, responded to this review

Dear guest, Thank you for your feedback. Nice to hear that our staff were friendly during your stay in YMCA Hostel, I'm extremely sorry about your online request, I will follow up the case and make sure important details like that are not forgotten. In regards the heat we do provide fans at the reception, again sorry if it was... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Staff were very helpful and friendly. There is not a real kitchen with stove and oven but a small room with a hot plate burner and toaster oven. The single room is very small, with no TV but sufficient if you just need a place to sleep and store your stuff. The rooms can be stuffy during the day but... More 

Was this review helpful? Yes
YMCAhostel, General Manager at YMCA Hostel, responded to this review

Dear guest, Thank you for your feedback. Happy to hear you find our staff to be Friendly and Helpful, we are sorry about the kitchens, however, a project is underway aiming to maximise space and enhance cooking quality, fans are available to hire at the reception. We advise guest to check their arrival Fact Sheet as we provide more than... More 

Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hostel, super clean and organized, friendly staff, lovely room, , laundry facilities, good and modern bathrooms, safe, quiet. Highly recommended. Wifi does not work well in the room though, you need to go downstairs to reception to get good signal. Coffee machine for good 2 NZD whic is a bargain compared to New Zealand cafes prices. Near sky centre... More 

Was this review helpful? Yes
YMCAhostel, General Manager at YMCA Hostel, responded to this review

Dear guest, Thank you for your feedback. Really happy you enjoyed your stay and had a good time, we have processed in a upgrade in the wireless in the 3rd floor, which was probably why, it wasn't working well. Glad you could enjoy a nice and cheap cup of coffee and have a look around the city. Kind regards, Andre... More 

Perth, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Cancelled my stay, phoned to let them know but was still charged. However, top marks to Jay (front Office Manager) who sorted it, refunded the money and was most professional. Great customer service. Hope to stay there next time I'm in Auckland.

Was this review helpful? Yes
YMCAhostel, General Manager at YMCA Hostel, responded to this review

Dear guest, Thank you for your feedback. Sorry about the misunderstanding and the incorrect charge, normally we only accept written cancellations, but I'm extremely happy that Jay Jon could help you out and give a bit of taste of our Customer Service, again we are sorry and really hope to see you here in your next time in New Zealand.... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Great staff, clean and comfortable rooms, great atmosphere, good location and fun activities organised at hostel. I was even upgraded to a single room when I checked in for the same price instead of a bed in a 4 bed dorm. Very very happy!

Was this review helpful? Yes
YMCAhostel, General Manager at YMCA Hostel, responded to this review

Dear guest, Thank you for your feedback. Happy you enjoyed the atmosphere and the activities, we are more than happy to provide free upgrades when necessary. Once again thank you for your feedback. Kind regards, Andre Vidoto More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Arrived with a pizza night, met several really nice people and some beautiful girls...the dorm itself was clean, good mattress and again cool people, the ladies at the reception are nice and attentive, toilets and showers are very clean, kitchens do job. thanks YMCA

Was this review helpful? Yes
YMCAhostel, General Manager at YMCA Hostel, responded to this review

Dear guest, Thank you for your feedback. Appreciate your comments about wow factor and staff, we work hard to provide the best customer service in Auckland. Also very happy that your arrival coincided to our Monthly Pizza Night, Kind regards, Andre Vidoto Centre Manager More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed in a twin room for 4 nights. The beds are very comfortable, cozy and clean,no stains. There's also a desk,a chair,a spacious and very clean fridge, a mirror ans two closets big enough for your needs. The carpet was also clean. It smelled good / neutral. Overall everything was very clean,also the toilets,showers and kitchen. There are girl's... More 

Was this review helpful? Yes
YMCAhostel, General Manager at YMCA Hostel, responded to this review

Dear guest, Thank you for your detailed feedback. Happy your enjoyed our room and Fitness Club facilities, also glad you could have a taste of our Pizza night, thank you for recommending us and hope to see you around again. Kind regards, Andre Vidoto More 

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great location, great to have a mini fridge for groceries in the room but that was about it. The receptionists went out of their way to be rude whenever I attempted to ask questions. Wouldn't visit again unless for an overnighter.

Was this review helpful? Yes
YMCAhostel, General Manager at YMCA Hostel, responded to this review

Dear guest, Thank you for your feedback. As discussed in private messages this has been dealt with and the staff in question was coached for improvement. We have also selected a customer service course to the same person, as mentioned before, we will be more than happy to have you here again for an overnight or longer. Once again thank... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 17, 2014 via mobile

Hostel staff are nice friendly, looks pretty modern from the outside but apart from the bathrooms theinside is in need of a upgrade. Also atmosphere is near 0 ( possibley because of liquor ban. So if your after a quiet night it's your place

Was this review helpful? Yes
YMCAhostel, General Manager at YMCA Hostel, responded to this review

Dear guest, Thank you for your feedback. We are sorry for the inconvenience caused, only one floor is due to renovation next year and we will investigate the issues you have raised. We provide few events per week, every Friday an indoor competition, once a month a pizza night, themed events in special occasions and Sunday movies. We are a... More 

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Additional Information about YMCA Hostel

Address: Corner Pitt Street and Greys Avenue, Auckland, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
Hotel Class:4 star — YMCA Hostel 4*
Number of rooms: 110
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Also Known As:
Ymca Hotel Auckland Central
YMCA Hostel Auckland, New Zealand

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