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Ponsonby Backpackers

Certificate of Excellence
2 Franklin Road | Ponsonby, Auckland 1011, New Zealand
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261 Reviews from our TripAdvisor Community

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Michendorf, Germany
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Atmosphere is good, location too, but the bathrooms are far too small. One hook for all your stuff in the shower cabin. It is hardly possible to dress in the bathroom. 2 of the doors in the ladies bathrooms cannot be closed, but nobody seems to feel responsible for that. I went there 2 times within 4 weeks, but there... More 

Helpful?
Thank S W
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Located in a really nice, cool and modern neighbourhood of Auckland. Fully equipped kitchen, close supermarkets, cafés & bars. Awesome mix of travellers from all around the world, you'll have no problem finding great people there and having a good time together! Staff is super friendly, helpful and professional. Good starting point to arrive in New Zealand, get over your... More 

Helpful?
Thank Michael K
AklHostels, General Manager at Ponsonby Backpackers, responded to this review

Hey thanks for leaving feedback with us. We're glad you enjoyed our stay and enjoyed our awesome location just off Ponsonby Road. Pleasing to hear that you found the kitchen well equipped and we're always happy to hear that the staff were super friendly and very helpful. Enjoy the rest of your travels. Thanks The PB team. More 

Brisbane, Australia
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived from our flight at midnight (when reception was closed) to find our room ready for us. We were in the room right next to reception and facing the street. There are bars all along Ponsonby road and being a Friday night there were lots of people partying. So there was an immense amount of noise from drunk people... More 

Helpful?
Thank Timothy_Ruhle
AklHostels, General Manager at Ponsonby Backpackers, responded to this review

Hi Thanks for staling time to leave us a review, Sorry to hear that you did not enjoy your stay. The room you stayed in has curtains on all the window as do all of our rooms, so i'm not quite sure why you have stated otherwise. The bed in the room you stayed in is only 1 year old,... More 

Etampes, France
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was my first "home" when I arrived at Auckland last year. The district is cool with a lot of restaurants, bars and little shops. Really nice backpacker, communal areas and bedrooms are clening every day. Staff was very friendly and helpful. They did a big barbecue in the garden every friday. I'll come back at the Ponsonby Backpackers.

Helpful?
Thank Céline G
AklHostels, General Manager at Ponsonby Backpackers, responded to this review

Hi thanks for taking time to leave us a review, We are happy that you have referred to our hostel as "home" as this is exactly how we want our guests to feel when they are staying with us. We do consider ourselves fortunate to be located in a great suburb such as Ponsonby with lots of great shops and... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great building and location. Room was a good size with view of the garden. It was clean and staff were friendly. We went back and stayed a second time when we returned to Auckland. Definitely recommend.

Helpful?
Thank Rebecca R
AklHostels, General Manager at Ponsonby Backpackers, responded to this review

Hi thanks for making time to leave us a review, We are so glad that you enjoyed your stay with us here at The Ponsonby. We do consider ourselves lucky to be located in such an awesome suburb. We do have some pretty awesome staff that are super friendly with our guests and are always willing to help out when... More 

Nuneaton
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Perfect hostel to start your travels in Auckland. Homely place in a prime position in Ponsonby and only 15 mins walk into the city!!! Clean and friendly. The staff will look after all your needs and are very welcoming

Helpful?
Thank scoff
AklHostels, General Manager at Ponsonby Backpackers, responded to this review

Hi thanks for making time to leave us a review, We are so glad that you enjoyed your stay with us here at The Ponsonby. We do consider ourselves lucky to be located in such an awesome suburb - Ponsonby is great for bars and places to eat. We do have some pretty awesome staff that are happy to help... More 

Paris, France
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice place, clean and tidy. Staff is really nice and will always try to assist you. Other Roommates are usually very open minded and will always go for a chat. Would recommend the place and will retirn for sure. Cheers

Helpful?
Thank Jules M
AklHostels, General Manager at Ponsonby Backpackers, responded to this review

Hi thanks for taking time to leave us a review, We are happy that you found us to be a nice place to stay. Our house keeping staff do work really hard to keep the grounds clean and tidy and i'm glad you found this to be the case during your stay. :) We are really luck to have such... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 4 weeks ago

Ponsonby Backpackers was the first hostel I stayed at in New Zealand and was by far the best. So much that i decided to live there when I went back to work in Auckland. The place is clean, staff are really friendly and helpful and I recommended it to some friends who came to NZ as well. The location is... More 

Helpful?
Thank SandraMB1005
AklHostels, General Manager at Ponsonby Backpackers, responded to this review

Hi thanks for taking time to leave us a review, We are glad you enjoyed your stay in our hostel and that you found it to be the 'best by far'. It's always nice to hear you found us to be clean and our awesome staff to be friendly. Great to hear that you recommended us to your friends. ;)... More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Very conveniently located, right on the corner of Franklin and Ponsonby Road where you'll find all kinds of bars, restaurants, clothes shopping and corner stores! The staff here is very friendly and so are the guests from all around the world! Kitchen, laundry, backyard area, I like the set up! Affordable too! Heather was the most helpful of the nice... More 

Helpful?
Thank Joelsnez
AklHostels, General Manager at Ponsonby Backpackers, responded to this review

Hi thanks for taking time to leave us an awesome review, We do consider ourselves lucky to be located in such an awesome suburb - Ponsonby is great for bars and places to eat. It's amazing to hear that you found the staff to be friendly, especially Heather. We are lucky to have her as part of our awesome team... More 

here & there & everywhere
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 8, 2016 via mobile

Very much enjoyed staying here for a couple of nights, staff were very friendly and helpful, even called me up when I had forgotten something and kept it for me to pick it up a week later. Kitchen was ok equipped, the stoves could've worked better, but you could easily make do with everything there + the free spices were... More 

Helpful?
Thank tingeltangel
AklHostels, General Manager at Ponsonby Backpackers, responded to this review

Hi thanks for taking time to leave us a review, We are happy to hear that you enjoyed your stay with us and that you found the staff to be 'friendly and helpful' and it's always nice to hear that they went out their way to call you about your lost property. I am sorry to hear that the stoves... More 

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Amenities