I stayed here in Oct for 2night. My first impression was good,because of a clean room. However when I came back from Rotorua tour at first night,I couldn't believe my eyes. Our room still kept previous condition.The staff didn't clean up the room.Moreover the staff cleaned up a little bit. e.g. a glass in a dishwasher Of course I didn't... more

this is a decent hotel in downtown auckland - good bed and bathroom - staff are really unhelpful. the room service glass of wine came 10 minutes after the food - both were awful - much better to eat out. free internet only on the corporate package! I ordered a smoke free room but not available. more

I booked this hotel on location and price. I then read the reviews and was a little apprehensive. From the moment we arrived the staff were unfailingly courteous and helpful. The one bedroom suite we booked was clean and spacious. The bed was very comfortable. The noise from the street outside was minimal as the traffic really stops during the... more

The weekend staff were helpful and friendly when we were given the wrong room. New room seemed OK but a bit unloved. The cleaning seemed really basic and there were stains on the covers and lots of peeling paint and mold spots in the bathroom. One flat pillow each on the bed, no mattress protector and only one very thin... more

Maybe we were just experiencing some bad luck at this place, but we were not very impressed when we checked out after 3 nights here, The carpets were dirty, as were the decorative pillows on the bed. After the second day, we came back to find the room in the same state as it was when we left it. No... more

Booked this on line at a good price,however cleanliness leaves a lot to be desired!!! Had to request that duvet and bedspread that covered it be changed immediately as both were soiled/stained. On closer examination the bathroom floor tiles were cracked and broken in one area, also the drapes were filthy and mouldy along the bottom. Then on the second... more

The reason for our stay was the ColdPlay concert at Vector Arena and the hotel is located an easy 15 minute walk from this venue. It is also located very close to the Viaduct for restaurants. We stayed in a one bedroom apartment which overlooked the viaduct and harbour so we had stunning views. Yes, open the door to the... more

Located almost across the road from the Viaduct, this newish hotel is a great option for anybody on a budget who wants to explore the city from a comfortable base. The hotel is reasonably new, so the room was clean, modern, and even contained a kitchenette, while the hotel also provided a guest laundry. Booked on WOTIF, this hotel was... more

This hotel was awful. Our room was noisy, had a strange hum from a vent in the bedroom and was dirty. The bed head was greasy and stained - the mattress on the sofa bed had a hole in it. The living area had no external windows. We demanded a change of room - the second room was better -... more