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All 77 Auckland hotels

Grand Chancellor Auckland Hotel

4.0 of 5 Hotel   |   1 Hobson Street, Auckland 1001, New Zealand
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Grand Chancellor Auckland Hotel
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Ranked #46 of 77 Hotels in Auckland
A recent review
4 of 5 stars reviewed 2 weeks ago
Alasdair F Edinburgh, United Kingdom
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302 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

the location - good, the room - ok but clean, the service was unbelievable. The night clerk did not want to give any information. The day clerk argued when we tried to give feedback she went on and on for 5 mins and yelled at my wife as she walked out the door. Never stay here!

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Surfers Paradise, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

It was our misfortune to have stayed at this hotel on the 2/3 November. Our room was located on the first floor. Whilst reading on the bed it did not feel there was any support from the mattress on checking this I discovered a very old inner spring mattress looked like something out of 70/80's. Knowing I would not get... More

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Wellington, New Zealand
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Would never stay here again. Extremely noisy with traffic on Hobson st all night. 1 bedroom suite sounded good but weird long room configuration meant it was horrible. No stand anywhere to put suitcase upon. No vanity in bathroom - just a standalone basin. So nowhere to put makeup and toiletries. Water from shower went everywhere as shower head was... More

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Edinburgh, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great service! Free upgrade when we arrived meaning we got an amazing two bed apartment. Staff were so helpful and could not have been nicer. Clean and tidy and no issues. Excellent view from the balcony over the harbour. Would go back again anytime!

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Wellington, New Zealand
Top Contributor
78 reviews 78 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here twice in less than two weeks as i made the mistake of buying two nights at once. The first time i was on the 1st floor and to say it was a small dark cell was an understatement! The second time I had to pay an extra $50 to get an upgrade to the 7th floor which was... More

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Christchurch, New Zealand
1 review
1 of 5 stars Reviewed 4 weeks ago

This hotel had the most uncomfortable bed I have encountered in years of travel. It was hard and lumpy. The traffic noise was dreadful. We got very little sleep. The check in procedure was painfully slow and you are made to feel like a criminal. They wanted a photocopy of a credit card and drivers license. Very expensive and poor... More

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Sydney, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 15, 2014

The staff were very friendly and helpful. The hotel is in a good location, close to Britomart restaurants, the wharf, skytower etc. The windows and balcony in our room overlooked a construction site. No mini bar. No room service or in-house restaurant. Parking is an additional $30 a day. Room was clean though style was a bit drab and outdated.... More

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Wellington, New Zealand
1 review
1 of 5 stars Reviewed October 8, 2014

I'll stick to the facts. Bathroom was tiny and water just went everywhere during a shower creating a wet and soggy bathroom. Bathroom had one of those shower curtains that sticks to you all the time and given how small the bath/shower was – there was nothing you could do. Sink only drained when you flushed the toilet. All corners... More

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Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 27, 2014

We stayed here for 3 nights 2 nights before we started our driving trip and then last night before we caught the plane back home. The first night we checked in we had a terrible time trying to find the hotel entrance, it was raining and the nav man was trying to direct us there, but the roads around the... More

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Additional Information about Grand Chancellor Auckland Hotel

Address: 1 Hobson Street, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Chancellor Auckland Hotel 4*
Number of rooms: 75
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Also Known As:
Grand Chancellor Hotel Auckland
Grand Chancellor Auckland Hotel New Zealand

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