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Grand Chancellor Auckland Hotel

1 Hobson Street, Auckland 1001, New Zealand
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Grand Chancellor Auckland Hotel
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369 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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    (369)
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    (101)
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    (102)
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Hawke's Bay Region, New Zealand
1 review
1 of 5 stars Reviewed 3 days ago NEW

Old worn out rooms. Needs some sound deadening as I could hear every word of the conversation in the neighboring room. Loud traffic noise. No restaurant or bar. The bed only had a sheet and a throw which was totally inadequate for winter. No heating only a fan that blew cold air. The bathroom wasn't much better, Tiny shower over... More 

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1 review
1 of 5 stars Reviewed 1 week ago

Just worn out, mirror ripped off the wall, cracked tiles and very cheap fittings, would not go back The hall way had a bad smell in it Low quality breakfast and just suited to being Asian student accommodation Needs renovated or get out of the hotel game

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Travelers are raving about these Auckland hotels

Chiang Mai, Thailand
Level Contributor
97 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all, this is a hotel at one of the best locations in downtown Auckland for being close to everything: the Viaduct entertainment district is five minutes walk, the central bus and train station is about seven minutes walk, Skycity casino and entertainment centre around five minutes walk too, as is Queen Street, the city's main road. Staff were... More 

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Maramarua, New Zealand
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Got the room on one of those package deal websites so was no more than an average motel room. It felt like a typical small town motel also. Room was ok, although everything was pretty worn. No blankets, just a sheet and spread so was cold at night. Car park was $30 with go and return perks. The reception needed... More 

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Hamilton, New Zealand
1 review
1 of 5 stars Reviewed 2 weeks ago

My stay here started wonderfully after being told, 'sorry sir we can't check you in even though your work have pre-paid your room', because I don't own a credit card. Then staff decided to be rather difficult and unwilling to compromise on a solution. My colleague and I finally managed to come up with a solution but at great expense... More 

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Hamilton, New Zealand
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Service: Rude, incompetent and genuinely unpleasant. Room quality: Poor, my 'bed' was two singles pushed together with a king bedspread - I could feel the ridges where the beds joined in the middle and if you tried to sleep near the middle.. the two mattresses would start to push apart beneath you. Location & amenities: No carpark, taps dripped all... More 

Was this review helpful? Yes 1
Rotorua, New Zealand
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Here for 3 nights for a conference. Im sure my company just booked standard room but I was upgraded to a suite room, which i am very thankful for!;) - Bed is a bit hard - Faucets - kitchen and bathroom needs fixing. - in the bathroom it was REALLY tight - on the kitchen it was leaking and loose...... More 

Was this review helpful? Yes 1
Hastings, New Zealand
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's a pretty average hotel, the bonus, and only reason to stay as fat as I'm concerned, is that it's close to the airport. The shower was the worst I've ever had in a hotel by far, it would go from scalding to ice cold every few seconds, there is no way you can enjoy that thing! I had a... More 

Was this review helpful? Yes 1
Christchurch, New Zealand
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

There is a reason work calls this place the Last Resort Hotel. Not only is it tired looking but everything creaks and there are strange smells. The hot water doesn't work in the shower. The staff at the front counter are nice enough.

Was this review helpful? Yes 2
auckland
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Myself my mum and sister were meant to be having a lovely girls weekend away for my sisters impending wedding in august. When we turned up we were put on the 2nd floor in an end room which was smelly , small and just not well kept , we were meant to be getting an uograde to an harbour view... More 

Was this review helpful? Yes 1
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