We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Chancellor Auckland Hotel

4.0 of 5 1 Hobson Street, Auckland 1001, New Zealand
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Grand Chancellor Auckland Hotel
Professional photos View all
Browse nearby
Grand Chancellor Auckland Hotel
Write a Review

314 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Los Angeles, California, USA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Want somewhere that does all the basics right that's easy to get to near Auckland Airport. This place is that. Nothing special but certainly nothing wrong. The daytime menu in the central eating area won't thrill your palate but its all good, simple stuff. Staff are pleasant and helpful.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel with extremely frienday staff. Perfectly positioned in the city near the Viaduct basin and walking distance to casino and other attractions. I had a 1 bedroom apt which was extremely well appointed. Totally recommend this hotel

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

The rooms smell and are small and dirty.Location good .Front desk don't speak very good English so very hard to find out stuff and are quite blunt and rude.I wouldn't recommend this hotel to anyone .They need a good overhaul of rooms and staff need some training.I didn't try the food as the price for breakfast was ridicules.

Was this review helpful? Yes 1
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We could not fault any of the reception staff. All were very helpful and friendly. The studio room was very sad. Carpet had several stains. The bathroom was very small. You had to navigate past the toilet to get to the shower/ bath. As per previous reviews I have never seen a shower head where I couldn't get under the... More 

Was this review helpful? Yes
Orewa, Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful views of the harbour, centrally located, fantastic restaurant with a seasonal menu featuring local produce and friendly helpful staff. Rooms are well appointed and generous in size. Easy walk across the road to the many bars and restaurants that line the harbour.

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Now...just cause I marked this Hotel as AVERAGE does not mean it isn't any better!! Calling it a Hotel..well it's MANAGED a block of apartments that are 1-2-3 bedroom self contained as such. Has a swimming pool (small) gym (small) and on site parking that you have to pay to use at $30 PER NIGHT!!! Also it's about a block... More 

Was this review helpful? Yes
Auckland Region, New Zealand
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 12th December , very uninspiring check in and forced to give photo ID after a credit card , which I find odd as I live here. WiFI didnt work , called reception got another code , still didn't work rang agin and told them to remove it from the bill , gave the original code back to reception later... More 

Was this review helpful? Yes
North Coast, Nsw
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My partner had booked one night in a harbour view room for my arrival to Auckland. The room was very clean and well maintained. The staff member during check-in was wonderful, she was helpful and had a good sense of humour! The view from our room was wonderful and I could have stayed up for hours taking the view in.

Was this review helpful? Yes 1
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed one night in November. Upon check in other guest were complaining, same again at check out, staff definitely require training on dealing with customer complaints. Most expensive car parking at $36/night (not even the Langham charges that much) Rooms OK but nothing spectacular for the money you pay per night. Would not stay there again.

Was this review helpful? Yes
Hamilton, New Zealand
Top Contributor
61 reviews 61 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A friend & I shared a studio unit for one night. We chose this hotel as it was the cheaper option of the ones we had available to us, which were all of relatively equal distance from the event we were attending (that'll learn us for leaving it to the last minute!). This hotel was suitable for what we required... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Grand Chancellor Auckland Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Chancellor Auckland Hotel

Address: 1 Hobson Street, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Chancellor Auckland Hotel 4*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Cheap Tickets, Priceline, Hotels.com, Agoda, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Grand Chancellor Auckland Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Chancellor Hotel Auckland
Grand Chancellor Auckland Hotel New Zealand
Hotel Style:
#32 Luxury Hotel in Auckland

68 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (58)
Room/suite (16)
View from room (6)
Hotel & grounds (7)
Bathroom (3)
Dining (1)
Other (25)

Management photos: Courtesy of the property manager

All management photos (11)
Room/suite (7)
Pool/beach area (1)
Hotel & grounds (1)
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay