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All 76 Auckland hotels

Mercure Auckland

4.0 of 5 Hotel   |   8 Customs Street, Auckland 1001, New Zealand
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Mercure Auckland
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47%
Ranked #40 of 76 hotels in Auckland
A recent review
4 of 5 stars Reviewed June 7, 2011
Liane_Sean London, United Kingdom
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1,581 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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There are newer reviews for Mercure Auckland
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London, United Kingdom
Top Contributor
115 reviews 115 reviews
53 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed June 7, 2011

We stayed for a couple nights after a campervan tour of New Zealand. The location of the hotel was unbeatable, right down by the waterfront. Finding a place to drop off was a little difficult but not a major issue. The staff were good and efficient, although the queues at the front desk were a little long. The room was... More

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A TripAdvisor Member
3 of 5 stars Reviewed June 6, 2011

The hotel staff were nice, and the hotel is in a very good location for downdown Auckland. However the rooms are looking old and feels run down. I was only staying for one night otherwise I would have requested a change in rooms if the hotel had better rooms. I would stay here again if it was for one night... More

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Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 6, 2011

the only complaint the music was so loud in reception, at breakfast and dining room , perhaps some relaxing music , travellers come and go all through the day and night, i am sure they would prefer that, than to be blasted out, and change the c d,

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A TripAdvisor Member
1 of 5 stars Reviewed June 4, 2011

Reception were very slow to locate our reservation, and attempted to charge us the wrong price (more) on checkout. Rooms had very poorly insulated windows, and ours was situated above a club making it very noisy on Saturday night. Hotel was not upfront about parking charges (very expensive).

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Additional Information about Mercure Auckland

Address: 8 Customs Street, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Auckland 4*
Reservation Options:
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Also Known As:
Mercure Auckland Hotel Auckland Central
Accor Hotel Auckland
Mercure Auckland New Zealand

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#30 Luxury Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Overlooking the picturesque Waitemata Harbour in the heart of Auckland city and located adjacent to Britomart transport centre, the hotel is an easy walk to the waterfront and the best shopping, restaurant and nightlife districts in Auckland. Mercure Hotel Auckland has conference facilities for up to 300 delegates, the Vertigo Restaurant and Bar located on the top floor offering magnificent views of the city and harbour as well as a gym and valet parking. All rooms come with broadband Internet access. ... more   less 
Number of rooms
189

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