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Mercure Auckland

8 Customs Street, Auckland 1001, New Zealand
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Mercure Auckland
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2,152 Reviews from our TripAdvisor Community

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Perth, Australia
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Mercure is easily reached from the airport - just take the Skybus and get off at stop 6, the last dtop on the route. A very short stroll and there you are. The Mercure is close to shops, cafes and the harbour where you will find even more cafes. The hotel has its own restaurant where the food was good... More 

Helpful?
Thank Vonny-Russ2001
Brisbane, Australia
Level Contributor
211 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The Good: Central location, right next to the main transit area, Britomart. Rooms were ... roomy - plenty of space to bring your grannie's furniture if desired (and some crotchet doilies would spice the room up). Breakfast was fine, some days there were more items than others. Service will not great wasn't horrible. The Bad: The price was a bit... More 

Helpful?
2 Thank Ramenmuncher

Travelers are raving about these Auckland hotels

Paihia, New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Over $300 and one tiny piece of soap sums up this overpriced underwhelming facility. Don't be overly impressed with the grand foyer and well turned out, reception staff the opulence is not reflected in the quality of the rooms which are very basic: Beds are hard; pillows are like logs; towels are stiff; amenities are cheap; aircon hardly makes a... More 

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1 Thank Manager1942
Cardiff, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Like others we stayed as we were due to catch the Coastal Pacific Train and found that hat we thought was a near perfect location was not as the train company had moved the departure station location.having said that we did explore the interesting harbour area Hotel itself was typical of the type, nothing spectacular. There was a fire alarm... More 

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1 Thank KPB1983
Brighton
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Very average, rooms tired and a bit of a soulless place. Stayed here to be near Britomart station only to find that train changed departure station after I had booked it. - northern explorers now leaves from the strand . On the plus side, the hotel is very central .

Helpful?
1 Thank cariBrighton
Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

All very nice, rooms OK, service good, but having cleaners in next room at 8.30am on a Saturday loudly cleaning and yelling to each other down the hall was very annoying. When having an overnight stay after being in the city not all of us want to be up early.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank rob0504
goldcoast
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Paid a little extra for suite ,sure a little dated but we were not in room , only to sleep etc, clean, tidy fab reception and restuarant view fantastic ,breakfast More than acceptable Vue rest manager Tom just outshines many others we have seen around the world,for a late minute booking to stay more than happy,no probs here and no... More 

Helpful?
2 Thank tom w
Tauranga, New Zealand
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great service, we stayed in 1 of the new rooms, very nice but very small, okay for somewhere just to sleep, we were out the whole time, valet car parking pretty steep $40 but was worth it as when we checked out we could leave the car there while we went walking round auckland for the day

Helpful?
2 Thank kiwichicky40
Sydney, New South Wales, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Good location but apart from that this is a very poor place to stay. Tiny old rooms, uncomfortable small bed and overall the room hygeine was very average (stains in the bath etc). If you can stay anywhere else Id recommend it!

Helpful?
1 Thank Nyssa W
Birmingham
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Having arrived in Auckland off a cruise, the hotel turned out to be just a few minutes walk from the harbour in an excellent location. The views from the top floor restaurant were stunning, and the breakfast good. On the downside, our room was very stuffy, with the AC just blowing out warm air. We had to open the window... More 

Helpful?
1 Thank Sue843
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