Staff were very helpful, but was disapointed as they had down graded the room we had previoulsy paid for. When I approached the reception they admitted there error and offered us the room we had booked. They then upgraded us to a room that was comperable to what we had paid for . The disapointing thing is that this should... More

I'd agree with many of the other reviewers - the place is okay despite being in need of a makeover. However, the worst thing during my recent stay were the staff - they were miserable! I wouldn't want them to be whooping and hollering but a smile wouldn't have gone amiss. To top it off, it took 15 minutes to... More

On the postive side, the people were good, and the bar and restaurant area has been revamped since I last visited and was very nice. However everything else was below par. The first room we were checked into had aircon that wasn't working. The room was nothing special, not that big, seemed a bit old and run down. A guy... More

The location is key for this hotel. I selected it only due to its location. Everything is at an arms length. The hotel as such is an old building & most of the bathroom fittings are old & rickety. More

I stayed with my wife in this hotel for one night. It is like an apartment block with good-sized rooms. The furniture and hallways are a bit dated. But for the price it is a good place to stay. The location was fantastic with the hotel being right in the city centre near the Britomart station and minutes walk from... More