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All 77 Auckland Central hotels

Mercure Auckland

4.0 of 5 Hotel   |   8 Customs Street, Auckland Central 1001, New Zealand
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Mercure Auckland
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A recent review
4 of 5 stars reviewed yesterday
Javed R Sigatoka, Fiji
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sigatoka, Fiji
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I Stayed in Mercure Auckland last month and had a very pleasant stay. The location of the hotel is great and so is the staff. The building is a bit old but did not bother me much. Overall i am satisfied with my stay

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Pacific
1 review
3 of 5 stars Reviewed yesterday NEW

I was prepared to pay for an upgrade for a harbour view rather than city (buildings), but until the 3rd room show, I thought the extra $30 was unwarranted. Obviously one doesn't mind water glimpses for no charge but to pay an upgrade charge and be expected to be grateful was not appreciated. The Manager conceded the top floors 11... More

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Singapore, Singapore
Top Contributor
51 reviews 51 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

the elevator was quite old and bumpy, but the room is nice. the location is great, near the harbour and cbd. you can basically walk to any major sight-seeing places. look for the room facing the harbor, as the room facing the customs st is a bit noisy at night.

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MercureAKL, Manager at Mercure Auckland, responded to this review

Dear nyu2n Thank you for your recent feedback relating to The Mercure Auckland Hotel. We are pleased to hear you enjoyed both the room and the location of the Hotel. Thank you again. Kind Regards Lee Parker Operations Manager - Rooms More

Auckland Central, New Zealand
1 review
1 of 5 stars Reviewed 2 days ago NEW

As I'm working in the hotel as well, I always try not to be a difficult guest though, I have to mention the service of the hotel was the worst I have ever experienced. Me and my partner went to reception to check in around 10:30 in the evening, said "Hello, I have a reservation under name of ___" and... More

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hk
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 1 week ago

Title says it all. Great location close to everything, but rooms are tired and dirty. Elevators take forever, and no wifi in the room. I'm never heard of that before. Quick overnight stay and for the price I can't complain too much.

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MercureAKL, Manager at Mercure Auckland, responded to this review

Dear skd555 Thank you for your recent feedback relating to The Mercure Auckland Hotel. Please accept my personal apologies in that the Hotel did not meet expectations. We are certainly looking to work on some areas around the Hotel which you have clearly highlighted in your feedback, I thank you for this. Kind Regards Lee Parker Operations Manager - Rooms More

Colombo, Sri Lanka
Top Contributor
74 reviews 74 reviews
44 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived at around 3:40pm after our flight was delayed, after almost 30 hours on the plane. We took the AirBus service (cost: NZD 16 / person), which took us right to the Ferry Terminal, which is one block (about 5 minutes) walk from the hotel. This is a standard Mercure property, but now shows its age, as it must... More

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MercureAKL, Manager at Mercure Auckland, responded to this review

Dear wiener sanger Thank you for your feedback relating to The Mercure Auckland Hotel. I am pleased to hear overall you were able to enjoy both the service and the location that the hotel has to offer. Thank you again. Kind Regards Lee Parker Operations Manager - Rooms More

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Additional Information about Mercure Auckland

Also Known As:
Mercure Auckland Hotel Auckland Central
Mercure Auckland Hotel
Accor Hotel Auckland
Mercure Auckland New Zealand
Address: 8 Customs Street, Auckland Central 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Luxury Hotel in Auckland Central
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Auckland 4*
Official Description (provided by the hotel):
Overlooking the picturesque Waitemata Harbour in the heart of Auckland city and located adjacent to Britomart transport centre, the hotel is an easy walk to the waterfront and the best shopping, restaurant and nightlife districts in Auckland. Mercure Hotel Auckland has conference facilities for up to 300 delegates, the Vertigo Restaurant and Bar located on the top floor offering magnificent views of the city and harbour as well as a gym and valet parking. All rooms come with broadband Internet access. ... more   less 
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