Have stayed here in the past and loved it. This time we were chrged over $130 for an average meal. Although it was after 9:00pm and only 2 other parties in the restaurant it was almost 30 mintues beforeour order was taken and longer before it arrived. THe food was average at best. tables bare with cheap paper napkins -... more

Would never come again. We had booked by phone and said we would pay cash. No mention was made of a bond. On arrival we were asked for $100 bond as well as the room rate.We drove to mt mothers in West Auckland and borrowed $100 and returned. The rudest receptionist embarrassed us and refused to take cash and asked... more

booked through a travel agent, taxi driver from airport said "are you sure" with a strange look, when given our destination. large room with kitchenette (not needed). table had a loose leg which would have been a compensation seekers dream for a set-up accident! very noisy room, emergency vehicles all night long, plus the refuse collection at 4:00 am. did... more

Have stayed at this hotel numerous times since 2005, the service level has gone from great to really disgusting at present. Sad, the hotel has all the right ingredients of a great hotel, but the staff at the reception, man o man, they can be awfully rude and disrespectful depending on how you view it ! more

Hotel itself was lovely, can't say a bad word about it, there are however, extra charges for just about everything! Internet connection in the room is v.expensive, $10-$20/24 hours or there are 2 terminals in the lobby at a whopping $5 per 30 minutes! You pay a bond to borrow an umbrella (charged to your room until you return it),... more

Booked the Duxton through a lastminute style site for a good rate so was very pleased when my girlfriend and I were offered a free large glass of wine in the bar upon arrival. Rooms vere spacious and had a small kitchenette in which we didnt use but would have been useful had we stayed longer. Not the closest hotel... more

the hotel was great only fault we found the pool was a bit small and we did stay twice in three weeks which ment we had two different rooms one on the 1st floor and 1 on the second floor the one on the second floor was a lot better because we didnt get as many midgies due to being... more

I stayed at the Duxton for one night with my husband in May 09. The hotel is located on the fringe of the CBD a bit out of the way of the main nightlife/good restaurants. On checking in the service was satisfactory but very unpersonable without any indication of a warm welcome. I was simply thrust the key without being... more

On May 28 I am doing a quick overnigh trip to Auckland and am booking back into the Duxton for the third time. To be honest the first time I stayed I had a problem and raised this as an issue with the front desk. I got an immediate response from the manager who not only apologised but made sure... more