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Great Ponsonby Arthotel

Certificate of Excellence
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30 Ponsonby Terrace | Ponsonby, Auckland 1011, New Zealand
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Great Ponsonby Arthotel
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Great Ponsonby Arthotel
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364 reviews from our community

Traveler rating
    288
    52
    16
    5
    3
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47
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for several days before a cruise from Auckland. It was very convenient to get to the CBD and attractions! Frequent bus service one block away on popular street with many restaurants and shops. Loved the location. Our room was in the front but secluded from street by a circular driveway and trees and quiet. Every room seemed... More 

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Christchurch, New Zealand
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a very nice, colourful room with great art, and loved hearing the birds. The breakfasts are delicious - fresh and plentiful. I highly recommend the banana bread. Very nice to sit out on the deck to have breakfast. The bed was comfortable and we slept well as its very quiet. A couple of suggestions: the shower curtain needs... More 

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Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel arranged for Uncle to meet us at the airport and this was an excellent start to our stay, thanks to his advice and friendliness. He made sure we got into to the hotel where we were met by Max, who gave us a beer and a cup of tea as well as providing some really useful guidance and... More 

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Irvine, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I arrived at the GPA in the morning after a 12 day cruise so we were ready to regain our land legs and see Auckland for the first time. We were warmly greeted by a staff member at the front door of the main house who showed us to the living room where other guests (all from... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

A great boutique upper crust hotel in an uppercrust neighbourhood , Ponsonby road, Auckland. The rooms were like entering an art house. a splash of colour everywhere. The bathroom and bedroom were a little small and lacked adequate counter space. But that was made up by its overall appointment ,and that they were housed in a cottage and not a... More 

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Milton
Contributor
19 reviews 19 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked in at the Great Ponsonby, but turned up a month early. They were flat out, people arriving and departing, and an idiot there with no booking , looking shattered , and avoiding looking at my partner. Sally and Gerard to the rescue. They gave us beers, sat us down, then rang around and found us a fabulous place... More 

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Melbourne, Australia
Top Contributor
65 reviews 65 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'd had high expectations from the excellent reviews in TripAdvisor, but didn't experience any of the charm and attention others apparently received from the staff. Apart from an efficient young woman who welcomed us on arrival, we felt invisible. One feature of all the other places we stayed at was that the managers went out of their way to volunteer... More 

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Sally J, Owner at Great Ponsonby Arthotel, responded to this review

Kia ora 24Percy, Thank you for posting a review; we always appreciate feedback on how we can improve the Great Ponsonby experience. We are sad to hear that you felt unattended to. Our aim is to make each of our guests feel like family by showing them a map of the area, providing personal recommendations, and promptly attending to any... More 

Apple Valley, Minnesota
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived a little before 7:30 AM, the B&B was still closed our driver had a key and let us in. When the owners arrived they said they were late and needed to get breakfast started for the other guests. We had been traveling all night and knew our room would not be ready they did kind of coax us... More 

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Sally J, Owner at Great Ponsonby Arthotel, responded to this review

Kia ora Leo S, Thank you for reviewing your stay at the Great Ponsonby, and for providing feedback on what you found to be positive and negative. We are sorry to hear that you did not enjoy the room that we organised for you upon your arrival. Since you had been traveling overnight, we did our best to make sure... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for the first two nights of our honeymoon last November and it was wonderful. They very kindly upgraded our room, we were given a really great welcome when we arrived (which included being shown the key areas of Auckland on a map and where we might like to go for food etc...) - the staff and owners... More 

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Sally J, Owner at Great Ponsonby Arthotel, responded to this review

Kia ora Laura B, Thank you for posting this review. We are glad that we could host you during your honeymoon, and that you enjoyed our home. We do pride ourselves on our banana bread baking abilities, as well as our breakfasts. Cheers, The crew at the Great Ponsonby More 

Armonk, New York
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Lovely big room. Friendly service from all the staff. Excellent breakfasts 5 mins walk to some of the best restaurants in auckland. Laundry for $10 a bag ! 15 mins on the green circular bus right to down town.

Was this review helpful? Yes
Sally J, Owner at Great Ponsonby Arthotel, responded to this review

Kia ora Robert H, We are so glad to hear that you enjoyed staying with us; thank you for reviewing your experience at the Great Ponsonby. We love our location as well, and enjoy the green inner link bus that goes straight to the city. Cheers, The crew at the Great Ponsonby More 

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