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All 74 Auckland accommodations

Base Auckland Central Backpackers

4.0 of 5 Hostel   |   229 Queen St | Cnr Queen St. & Darby, Auckland 1010, New Zealand
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A recent review
4 of 5 stars reviewed 1 week ago
Nixon33 Calgary, Canada
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418 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW

Stayed here several times over the course of about 2 weeks in Aukland when there was no space anywhere else. To start with, is checking in. It is almost laughable how long it takes.. Every single time, each person has to fill out a form that's not handed out in advance and their passport is photocopied (even if you've stayed... More 

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Santiago, Chile
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

This hostel has one very good thing, and that's its location: in the middle of Queen Street, close to everything that's worth doing and seeing in Auckland. Apart from that, it's a massive, ten floor building, always crowded with people, really noisy and with average staff. The guests all seem to be teenagers that came to Auckland to party, and... More 

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

do not stay here! I had booked a shared room and after a terrible nights sleep, tried to upgrade, and even though if you give 24hr notice you're supposed to get money back I wasn't given a refund, and when I asked if the difference could be taken off my upgrade they said no so I ended up paying double!... More 

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Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed in a double. Don't expect to sleep well in this hostel! The noise is incredible. If it isn't the noise from the club below you will be woken up by drunk people in the next room as the walls are like paper. Showers that weren't out of order (lots of which are) were pretty good. Our bed was two... More 

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Brighton and Hove, United Kingdom
Top Contributor
62 reviews 62 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 1 week ago

I've been struggling to find the positives of this hostel. But I'll start with them. The location is the best feature, right in the cbd of Auckland. The WiFi is strong and fast (extra charge). The shower is powerful and the beds are OK. The staff that run the job and travel centre are lovely and helpful. The cleaning staff... More 

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Calgary, Canada
1 review
4 of 5 stars Reviewed 1 week ago

This was an awesome experience at a hostel! In my 6 week packing adventure I've been to 9 hostels in oz and nz... This was top two! Right from check in with Brian ( who was awesome from ideas on where to go and what to do, he was friendly and informative ) the room was clean and cool (... More 

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed in a 4-bed for 2 nights. The hostel is in a great central location and has a cool bar next door. Also has a small rooftop area, but I didn't go there. The communal areas are really large, lounge area and kitchen.

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Virender S, Manager at Base Auckland Central Backpackers, responded to this review

Hi J Smithaus, Thanks for your review. We are happy to hear that you enjoyed your time with us. We are indeed a big hostel. I hope you get to check out our rooftop area/ bar during your next stay with us. Do also check out our other Base hostels in New Zealand and Australia. Thank you. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

For my first experience of a hostel i was not impressed. Long queues for checking in and any other query you had. Lounge area was messy and breakfast was not worth the money t all. The rooms were ok and toilets and showers worked but in need of updating. Staff were friendly but obviously not won ugh of them as... More 

Was this review helpful? Yes 1
Virender S, Manager at Base Auckland Central Backpackers, responded to this review

Hi, Thanks for your feedback, it’s a great help as it lets us know the specific areas in which we need to improve. It sounds like you were not impressed by our reception. This is obviously not what we’re all about. I am sorry you thought our breakfast was not worth $8.00, for 2$ extra you could have chosen our... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

My friend and I stayed in the double room for couple nights. We almost didnt sleep in these nights, although the bar located on the ground floor, the music and noise seems like just next to you. Even we put on the ear plugs, we still couldnt sleep. The music will only stop in midnight, but the other noise at... More 

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Virender S, Manager at Base Auckland Central Backpackers, responded to this review

Hi Vivian Thanks for your review. We appreciate your feedback, as things if not reported cannot be rectified. It also allows us to focus on the areas where we need to improve to make the experience better for everyone who stays with us. We do have private double rooms on a higher floor, you can always request our staff for... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms are very clean with lots of storage space under the beds. Bathrooms are adequate. Free breakfast in the morning which has a good variety of food. The only let down is that the desk is under staffed and so a simple enquiry means waiting for 20 minutes. The keycards reset themselves in the night so had to get them... More 

Was this review helpful? Yes
Virender S, Manager at Base Auckland Central Backpackers, responded to this review

Hi Thanks for your review. We are glad that you enjoyed your stay in overall and you were satisfied with your provided storage place and breakfast. We are sorry you had to wait in a queue for your key card, we will certainly work on improving the wait times at the desk. We are also glad that you liked our... More 

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Additional Information about Base Auckland Central Backpackers

Address: 229 Queen St | Cnr Queen St. & Darby, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
Hotel Class:4 star — Base Auckland Central Backpackers 4*
Number of rooms: 460
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Also Known As:
Base Auckland Central Backpackers Hotel Auckland Central
Base Auckland Central Backpackers New Zealand

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