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Jucy Snooze

62 Emily Place | Downtown, Auckland 1010, New Zealand (Formerly Jucy Hotel)
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Jucy Snooze
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404 Reviews from our TripAdvisor Community

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Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Title says it all! We stayed long term whilst looking for an apartment in the city and from check in through to check out it was a professionally run, friendly, helpful, clean and affordable hotel. Our room was superb, spotlessly clean en suite with comfy beds and aircon!!! The on site coffee shop is excellent too, Charlotte is a brilliant... More 

Helpful?
1 Thank DanB6A
jucylucy_11, Customer Service Champ at Jucy Snooze, responded to this review

Hi Dan, Thanks so much for your review! Glad you had a great stay and our JUCY Crew made you feel right at home! See you next time! Cheers, Lucy More 

Singapore
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on our first day in the city and totally love this place. It is simple as it is. Not a fancy 5 star hotel but if you need a place to bunk in at night this should be the right place specially those on a budget. Room is spacious and it was kept clean too. One of... More 

Helpful?
Thank PixieDust80
jucylucy_11, Customer Experience Champ at Jucy Snooze, responded to this review

Hi there, Thanks so much for your review on your recent stay at JUCY Snooze! Hope to see you again next time! Cheers, Lucy More 

San Francisco, California
Level Contributor
65 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a one night stay here and it was our first visit to Auckland. We had the private room with bathroom. The beds were comfortable but there was only one small window and it was facing to another building. Wifi is given in the lounge area and it's free for 30 minutes. If you need more, you would have... More 

Helpful?
Thank cookiebeast
jucylucy_11, Customer Services Champ at Jucy Snooze, responded to this review

Hi there, Thanks for your review on your recent stay at JUCY Snooze. Glad you had a great sleep and enjoyed the location! Hope you had a good time exploring Auckland. All the best on your travels. Regards, Lucy More 

Level Contributor
14 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

I was surprised with the place, beautiful, clean, organised. The beds are comfortable, the staff are kind and ready to help you. Great location, is perfect to explore Auckland. And the price is good. I recommend for everyone who came to Auckland.

Helpful?
Thank Keilinha O
jucylucy_11, Customer Service Champ at Jucy Snooze, responded to this review

Hi Keilinha, Thanks for your review :) Glad you had a great time at JUCY Snooze and we hope to see you again soon! Cheers, Lucy More 

Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 3, 2016 via mobile

Just making a plea for anyone staying in room 109. I left behind an invaluable duck that has traveled the world with me. Please help. I really need him back. He is the one on the right. Please please please look everywhere for him. I just need this one thing :)

Helpful?
1 Thank Kelly K
jucylucy_11, Customer Service Champ at Jucy Snooze, responded to this review

Hi Kelly, Sorry to hear about your missing duck. Our team have looked high and low for it, and will continue to keep a look out and should it show up we will be in touch as per our email correspondence. All the best, Warm Regards, Lucy More 

Madrid
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
2 of 5 stars Reviewed January 1, 2016 via mobile

This "hotel" is like a cheap hostel - shared dirty and old bathrooms, no towels for free, noise, underground rooms, bunk beds, etc.- but without the good things about a hostel such as nice facilities to meet other travelers. It is also way too expensive for what it is. Only positive point is the location. Not recommended.

Helpful?
Thank Lila F
jucylucy_11, Customer Service Champ at Jucy Snooze, responded to this review

Hi Lila, So sorry to hear that you didn't not enjoy your stay at JUCY Snooze, but thank you for your feedback from your recent stay with us. There are two sides of accommodation at JUCY Snooze - one side with ensuite style rooms and the other side with shared facilities and some dorm rooms. We are soon to undertake... More 

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Lund, Sweden
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 18, 2015 via mobile

Very central hostel/hotel at affordable prices. Very helpful staff. I stayed in the hotel part. The room was a good size, and had a window that opened. The room smelled faintly of urine - could have been the carpet? The color scheme is acid green and purple, as are all Jucy venues. I missed a shelf or a shower caddy... More 

Helpful?
Thank Eva E
jucylucy_11, Customer Services Champ at Jucy Snooze, responded to this review

Hi there, Thanks for taking the time to place feedback on your stay at JUCY Snooze Auckland. We are glad that you had an overall good time in Auckland and enjoyed the location and service that JUCY Snooze has to offer. We can assure you the rooms are cleaned thoroughly each day. In regards to the smell you experienced, our... More 

1 review
1 of 5 stars Reviewed December 17, 2015 via mobile

On arrival we were greeted by a lovely man at the reception who drew on a map how to get to a few places. Unfortunately the positives stopped there. The halls smelled of urine and the room was damp and smelly too. The frosted window was small and didn't let in much light causing it to be dark and dingy.... More 

Helpful?
Thank Emma J
jucylucy_11, Customer Service Champ at Jucy Snooze, responded to this review

Hi Emma, Thanks for taking the time to place feedback on your stay at JUCY Snooze Auckland and we are disappointed it did not live up to your expectations. I have followed up on this feedback with our staff and unfortunately no one can remember a guest coming and reporting any issues? Therefore we are terribly sorry that we could... More 

Boxtel, The Netherlands
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 14, 2015

This is a very nice hotel to stay for more nights. The hotel is in the city and you can walk every where you will go. There are many shops ans restaurants. The Auckland sky tower is a must to see. There is no free wifi.

Helpful?
Thank Anja F
jucylucy_11, Customer Services Champ at Jucy Snooze, responded to this review

Hi Anja, Thanks so much for your review! Glad you had a great time in Auckland, and we hope to see you again soon! Cheers, Lucy More 

Wellington, New Zealand
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 14, 2015

We spent two nights at Jucy and the staff at the front desk were great giving us options for places to eat and quick ways to travel around the city. The location from Britomart and Queen street was great, however the shower and toilet facilities were always in need of cleaning/mopping up as they were constantly wet. Although not the... More 

Helpful?
Thank Fushnchupz
jucylucy_11, Customer Services Champ at Jucy Snooze, responded to this review

Hi there, Thanks for your review! Glad you had a good time in Auckland, and enjoyed the location of JUCY Snooze. Thanks for your feedback about the shower and toilet facilities, we do have onsite cleaners who regularly check all areas - we will ensure particular attention is paid to this especially leading into our busy season! Regards, Lucy More 

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