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Jucy Hotel

62 Emily Place | Downtown, Auckland 1010, New Zealand
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Jucy Hotel
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357 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wellington, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff were fantastically warm and welcoming. Great inner city location, great price and the hotel serviced all that one could possibly need during a short but busy stay in Auckland! Will recommend to all Auckland visitors.

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Ulan Bator
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for about a week and a half- for the first portion of our stay we stayed in a double hostel room that was not especially pleasant, and the second part in the hotel part of it was really nice. The first part however, was disappointing. We had room 35 directly under the stairs, so we heard everyone... More 

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Toronto, Canada
Level Contributor
6 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

I read the reviews on TripAdvisor and new that I wasn't going to a boutique hotel by any means and that was fine. The reception area was fine, plain and simple -no surprise and no big deal. However, when I got into my room the sheets had hairs and bits of black -I don't even know what it was. I... More 

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Travelers are raving about these Auckland hotels

Singapore
Level Contributor
123 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here overnight, as it was cheaper to taxi from airport to the city and stay here, then taxi back in the morning than stay in one of the airport hotels. the hotel is very realistic about it style and facilities, and it didn't disappoint. Lots of good dining choices nearby and staff very friendly and the shower was... More 

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Singapore
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Got an expected welcome by the mildew smell when I opened the door to my room, located in the basement, right at the end next to the exit. Smell was quite unbearable.. should consider changing the carpets.. bunch of girls next door was extremely noisy.. banging of doors in the middle of the night and raising their voices.. but no... More 

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jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi there, Sorry to hear that you didn't enjoy your stay at JUCY Snooze. I have passed your feedback onto the JUCY Snooze manager who is looking into the room you stayed in, and the area, for mildew. I apologise for the noise caused by other guests - we do have 24 hour reception who are able to assist with... More 

Wellington
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Original 1920s single room - you get a bed and shared bathroom and that's it. The room was basic but okay. It was clean but guys could you please NOT overdose everything with the cheap car wash air freshener that comes by the gallon. Whatever smell you were trying to cover up can't be as bad as the freshener. Shared... More 

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jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi there, Thanks for your review. We have passed your feedback onto JUCY Snooze Management who are looking into the cleaning procedures and products that we are using, and the noise caused by the doors. Thanks again for your feedback - it all helps us to improve our services. Hope you enjoyed your time in Auckland! See you next time.... More 

Austin, Texas, United States
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We hopped off our long flight, rented and car and drove straight to our Jucy hotel. Staff was great both nights we stayed. Very helpful and friendly. They took time to show us where to travel on the map etc. facilities were clean and cozy. Pretty quiet at nighttime. Easy walk for us to most things we wanted to do... More 

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jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi Mary, Thanks so much for your review - and we're glad you had a great stay with us! Hope you enjoyed your time in New Zealand! See you next time. Cheers, Lucy More 

United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 28, 2015

a no frills place - single bed in a room with shared bathroom facilities - computers and wifi available for purchase good location although a bit of hill walking to get to auckland attractions staff friendly enough

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jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi there, Glad you had a great time with JUCY and thanks so much for your feedback! Cheers, Lucy More 

Denver, Colorado
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 20, 2015

Jucy is really more like a budget hotel than a hostel. The rooms are clean and spacious, there is a cleaning service a couple of times a week and you can drop off your laundry to have it washed overnight. The location is stellar - within about 10 minutes' walk of the city center (or, more precisely, the main tourist... More 

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jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi there, Thanks for your review! Glad you had a great stay at JUCY Snooze and enjoyed your time in Auckland! We have taken on feedback from previous guests in regards to the Wi-Fi, and we now offer free Wi-Fi in the reception area. To keep our room prices low, we give our guests the choice of whether they would... More 

Leeds, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 13, 2015

Cheap hostel in a good location, but otherwise just a bed for the night. The rooms are fairly basic with just a bunk bed and bedside table in our room, our room only had two plugs behind the bunk bed, would have preferred them closer to the mirror. we stayed here on two occasions and got a larger room on... More 

Was this review helpful? Yes
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi there, Thanks for your review, and we hope you had a great time in Auckland. You're feedback has been passed onto Hotel Management in regards to the carpets and paintwork. Hope to see you next time you're in Auckland! Cheers, Lucy More 

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