We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jucy Hotel

62 Emily Place | Downtown, Auckland 1010, New Zealand
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Jucy Hotel
Professional photos View all
Browse nearby
Jucy Hotel
Add Photo

349 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    47
    146
    101
    32
    23
See reviews for
36
135
77
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (349)
  • Mar-May only
    (116)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (100)
All months
United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

a no frills place - single bed in a room with shared bathroom facilities - computers and wifi available for purchase good location although a bit of hill walking to get to auckland attractions staff friendly enough

Was this review helpful? Yes
Denver, Colorado
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Jucy is really more like a budget hotel than a hostel. The rooms are clean and spacious, there is a cleaning service a couple of times a week and you can drop off your laundry to have it washed overnight. The location is stellar - within about 10 minutes' walk of the city center (or, more precisely, the main tourist... More 

Was this review helpful? Yes
Leeds, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Cheap hostel in a good location, but otherwise just a bed for the night. The rooms are fairly basic with just a bunk bed and bedside table in our room, our room only had two plugs behind the bunk bed, would have preferred them closer to the mirror. we stayed here on two occasions and got a larger room on... More 

Was this review helpful? Yes
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi there, Thanks for your review, and we hope you had a great time in Auckland. You're feedback has been passed onto Hotel Management in regards to the carpets and paintwork. Hope to see you next time you're in Auckland! Cheers, Lucy More 

UK
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hostel for 2 nights. The room was basic but okay. Shared facilities look a bit tired but the most striking thing of this hostel was the NOISE! I may have been unlucky but the first night people thought it was okay to start talking at 03.30 am in the corridor, the next night was even worse slamming... More 

Was this review helpful? Yes
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi there, Thanks for your review. Sorry to hear that the hostel was noisy! We do have 24 hour reception staff who are more than happy to help with any questions or queries you may have during your staff, however I do appreciate that this isn't always appropriate. Your feedback has been passed onto the JUCY Snooze Manager, and they... More 

Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 20, 2015

I stayed here for 2 nights. The cost was amazing ($165 inc secure parking). It's literally a 5 min walk from the city centre. The room was big and the shower was powerful. The staff were lovely and happy to help with any questions. My only complaints: you could hear a lot of the street noise (didn't bother me too... More 

Was this review helpful? Yes 1
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi there, Thanks for taking the time to review your recent stay at JUCY Snooze! Your feedback has been passed onto JUCY Snooze Management in regards to the blinds. Hope you enjoy the rest of your time in Auckland. Cheers, Lucy More 

Waiheke Island, New Zealand
Level Contributor
161 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed May 19, 2015

Nothing fancy no frills, very basic a hostel type complex so for the price I would not consider it cheap. You have to pay for internet which is very bad. But rooms were a clean, a good size room with a large bathroom. No double glazing so street noise is obvious.

Was this review helpful? Yes
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi there, Thanks for your feedback from your recent stay at JUCY Snooze. We do include free limited WiFi in communal areas, and do have WiFi available for purchase, separate to the room, so we can keep our room prices down. We hope you enjoyed the rest of your time in Auckland. Cheers, Lucy More 

Kajang, Malaysia
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed May 19, 2015

The hotel was located in a quiet area, on a hilly side of Auckland. However my stay there was an unpleasant one as I was placed next to a room containing a family of 5, with 2 children. The baby cried in the middle of the night, they giggled like nobody's business and the parents did nothing to calm the... More 

Was this review helpful? Yes
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi there, Sorry to hear about this and the inconvenience it caused you during your stay. Sorry we were unable to move you to another room, due to being at our capacity. Your feedback has been passed onto JUCY Snooze Management and they are looking into the situation regarding noise. Thanks again for your feedback. Cheers, Lucy More 

Wellington, New Zealand
Level Contributor
127 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 14, 2015

If you are looking for a fancy or 'hotel' stay then this isn't what Jucy is. It is very basic in a hostel type complex but for the price it is well worth it. We have a good sized room with a very large bathroom. The room was clean, comfortable and I really have no complaints at all. As mentioned,... More 

Was this review helpful? Yes
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi Lisa, Thanks for your review! Hope you enjoyed your time in Auckland! Cheers, Lucy More 

1 review
2 of 5 stars Reviewed May 8, 2015 via mobile

I've decided to stay for the second time at the Jucy Hotel My first experience 3 years ago was great very helpful southamerican reception staff but this second time very disappointed with the rude reception girls.

Was this review helpful? Yes
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi there, Sorry to hear about your experience with our JUCY crew at reception. We pride ourselves on our exceptional customer service, and sorry this wasn't the case in your situation. This has been passed onto management and they are looking into this further. Cheers, Lucy More 

Travelers are raving about these Auckland hotels

Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (62)
Viewed
Room/suite (19)
Viewed
Bathroom (5)
Viewed
View from room (4)
Viewed
Hotel & grounds (8)
Viewed
2:18
Videos (1)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (7)
Viewed
Dining (1)
Viewed
Room/suite (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay