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Jucy Hotel

2.5 of 5 62 Emily Place | Downtown, Auckland 1010, New Zealand
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Jucy Hotel
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Jucy Hotel
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292 reviews from our community

Traveler rating
    37
    126
    80
    27
    22
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32
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bad Homburg, Germany
Top Contributor
50 reviews 50 reviews
50 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Of course, Jucy Hotel is no 5 star palace. But you cannot expect that for this price. We got a 15% discount via Hotels.com because we stayed 3 nights and payed ca. 52€ (~82 NZ$) for a double room with ensuite bathroom. What we got in the end was good value for money. Location: The Hotel is situated in a... More 

Was this review helpful? Yes 1
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi Nadine, Thanks so much for your review and thanks for your feedback. Sorry to hear you were woken up by the maintenance team, your feedback has been passed onto JUCY management. Hope your enjoyed your time in Auckland. See you next time! Cheers, Lucy More 

Carnforth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Lots of good reasons to stay here: clean, comfortable, convenient for the city centre, very helpful staff and not costly. We stayed in a double bed room with en suite facilities. Plain but all we needed. Good liaison with Jucy car hire - counted five Jucy vehicles in the Hobbiton movie set car park at the same time. We would... More 

Was this review helpful? Yes
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi Ralph, Thanks so much for your review! Glad you had a great time with JUCY! Cheers, Lucy More 

Senior Contributor
27 reviews 27 reviews
21 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in a shared 4 room which was perfect for our group, we had a double bed bunk and a single bed. Very clean and tidy. Reception staff all friendly and helpful even when we wanted access to the kitchen after it had closed. Kitchen and lounge area small but clean and tidy. We only used it really for... More 

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jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hey Katie, Glad you and your group had a suitable room on our Shared Side of our Hotel! Hope you had a great time in Auckland :) Cheers, Lucy More 

Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed for the Mariah Carey Concert at Vector Arena. There were no budget hotels left that were close enough to the arena, so we booked a 4 person room instead. This room was down stairs and had shared facilities. We stayed for 2 nights. The location is great, the arena is only a very short walk... More 

Was this review helpful? Yes
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi Dana, Thanks for your review! I am very sorry to hear of the issue you had with your bedding, although the smell was enjoyable! I'm glad there was a solution to this :) I will be passing this feedback onto our staff as a reminder to always keep a smile on the dial :) I hope you had a... More 

Samut Prakan, Thailand
Top Contributor
134 reviews 134 reviews
15 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel was absolutely great during my stay while in Auckland. I roomed here both upon my arrival and a day before I departed the country. There are a number of reasons why I would certainly stay here again if ever again in the city. Firstly, it’s very closely located to the city center where there are many shops, eateries,... More 

Was this review helpful? Yes 1
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi Jeff, Thank you for your review on both areas of our JUCY Hotel - it is great that you got to experience the Hostel and Hotel areas while dealing with the same reception desk which splits the two :) We cannot wait to host you again sometime soon! Cheers, Lucy More 

Truro, United Kingdom
Top Contributor
85 reviews 85 reviews
37 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 19, 2014

Stayed here before we flew out of Auckland. In a good location and easy to get into central Auckland from the hostel. Our room was really damp though and the light bulb was fading so it was ridiculously dark. We went up to ask for a new bulb and the girl on the desk was quite unsure about what to... More 

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jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi Jenkaroo, Thanks very much for your review! We value your feedback to ensure we better our services when needed, we hope to see you again in the future to give you a even better experience! Cheers, Lucy More 

Chandigarh, Chandigarh, India
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 8, 2014

I choose this hotel simply because I stayed a night & wanted to be close to queen street. The road leading to the hotel from queen is steep with incline as well as a short decline so be careful with luggage. There a few stairs at the entrance that lead up to the reception but once you're in, it's alright.... More 

Was this review helpful? Yes
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi There, Thanks so much for your full detailed review, we value your feedback so much! We are glad you had a good stay and we look forward to seeing you next time :) Cheers, Lucy More 

England
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 25, 2014

I stayed twice at this hotel - 3 nights in a private ensuite room, and 2 nights in a single room with a shared bathroom. Auckland is a very expensive place, and this hotel was good value. The ensuite room was great - double bed, big bathroom, kettle, heater, and nice and clean. The single room was just okay -... More 

Was this review helpful? Yes
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi Sarah, Thanks for your reviews on the two different sides of the JUCY Hotel! We do charge additional for Wifi so we can keep our room rates competitive. Guests love our location as we are so close to the central city and beautiful Auckland waterfront. See you next time you're in Auckland! Cheers, Lucy More 

Nairobi, Kenya
Contributor
13 reviews 13 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 22, 2014 via mobile

The word 'hotel' in the Jucy context may be a bit misleading as by virtue of facilities on offer it could be considered such, but in execution it is much more akin to a backpackers with upgrade options. Pro's: great location at a reasonable price. Very helpful and friendly reception staff. Con's: Clear issues with the cleanliness of rooms and... More 

Was this review helpful? Yes
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi Ron, The JUCY Hotel does offer two different types of accommodation - Hotel Style and Hostel Style accommodation. Your feedback has been passed on to JUCY Hotel Management in regards to the cleanliness and standard of amenities. Thanks for your review. Cheers, Lucy More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed October 21, 2014

Booked the room months in advance based off picture on the website only to find it had depicted a higher priced room with en-suite (we had unknowingly booked the hostel standard). We payed the extra to get said higher priced room only to find dirty blankets (hairy and stained), and a mouldy pile of teabags in the kettle which we... More 

Was this review helpful? Yes
jucylucy_11, Customer Services Champ at Jucy Hotel, responded to this review

Hi there, Thanks for your feedback. We do offer two different styles of accommodation - Hotel Style and Hostel Style, as our website states. Sorry to hear that your room was not cleaned - rest assured we do have full time cleaning staff who clean all rooms and common areas on a regular basis. We do have 24 hour reception... More 

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Additional Information about Jucy Hotel

Address: 62 Emily Place | Downtown, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Jucy Hotel 2.5*
Number of rooms: 60
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Also Known As:
Jucy Hotel Auckland, New Zealand

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