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The Sebel Suites Auckland

#17 of 77 Hotels in Auckland
Certificate of Excellence
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85 - 89 Customs St W | Viaduct Harbor, Auckland 1001, New Zealand
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The Sebel Suites Auckland
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The Sebel Suites Auckland
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616 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winchester, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We picked this hotel because of the location and we were not disappointed. Opening out at the rear to the lively quayside area with bars and restaurants it meant we didn't have to go far after a busy day sightseeing. The location did mean music was playing to the early hours which would suit light sleeper. The rooms were a... More 

Was this review helpful? Yes 1
Brisbane
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great location. Next to the Viaduct, many restaurants and bars, city centre and walk to casino. Parking available at a cost. A choice of bars and restaurants adjacent that will charge to your room and many others if you want variety. Rooms are large and comfortable , staff are helpful and polite at all times.

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Kesh N, Operations Manager at The Sebel Suites Auckland, responded to this review

Dear qldr54 Thank you for taking the time to share your experience of The Sebel Auckland. We appreciate your great review of the hotel and look forward to welcoming you back. Thank you for choosing to stay with The Sebel Auckland. Kind regards Kesh More 

Boston, Massachusetts
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent the night of 25 Feb, 2015 in a 1 bdrm Marina Suite. This was a big beautiful room with an excellent view of the bay. It was a little noise due to overlooking the pubs but, for me, I would rather have the noise and the beautiful view.

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Sydney, Australia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Sadly I was disappointed by The Sebel Suites. I stayed there on a work trip in January and after one night I had to ask to move rooms. I normally never complain but the room I was given felt like I was sleeping in a tomb. There was a strange balcony that was completely covered on all sides by a... More 

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Wales
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 2 nights last week before flying home. The staff were extremely friendly and helpful and the room was clean with a kitchen area and also a washing machine and dryer-ideal for doing all the washing before coming home!! The hotel is right at the harbour with plenty of eating places nearby and within easy... More 

Was this review helpful? Yes 1
Kesh N, Operations Manager at The Sebel Suites Auckland, responded to this review

Dear WelshLinnet We appreciate you sharing your experience of The Sebel Auckland with fellow traveller's. I am pleased to see that you had a lovely stay and found the staff extremely friendly and rooms clean. Great to see that the washing machine and dryer came in handy. We thank you for choosing to stay with The Sebel Auckland. Kind regards... More 

Bishopsteignton, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a little gem this turned out to be. After a horrid flight from Dubai we were completely exhausted. The staff were wonderful, the room was wonderful, the facilities available to us, e.g. fridge, cooking and laundry facilities, were just what we needed. After 3 nights there we felt able to carry on with the rest of our trip. The... More 

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Kesh N, Operations Manager at The Sebel Suites Auckland, responded to this review

Dear Mariananddavid Great feedback! Pleased to see that the hotel and your suite made you feel relaxed after your tiring flight and was all energised for the remainder of your trip. Great to see that you were part of the Auckland anniversary day celebrations and enjoyed the atmosphere and the fireworks. We thank you for making the perfect choice by... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A great location. A side door from the hotel leads to the harbor side. Great restaurants around the area. Hotel was good. Bed was comfortable but the pillows were too soft for us. Big bathroom and good space utilization in the room. Love the fact that I could do my laundry there.

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Kesh N, Operations Manager at The Sebel Suites Auckland, responded to this review

Dear Harveer K Thank you for your comments regarding your recent stay at The Sebel Auckland. Its a pleasure to see that you had a wonderful stay. I am sorry to see that you found the pillows a bit softer. Firmer pillows are available on request. Thank you again for taking the time to provide feedback. Kind regards Kesh More 

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