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Metropolis

1 Courthouse Lane, Auckland, New Zealand (Formerly Ascott Auckland Metropolis)
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1 room 1 adult
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Metropolis
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84 Reviews from our TripAdvisor Community

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Geelong, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

5 star Deluxe suite only on top floors maybe with a view. That's what they advertise. I'm on the 11th floor (out of 36), the view is mostly of a construction site, the gym and pool are out of service and it's in bad need of a renovation to be considered even 4 stars. It's in a great location, that's... More 

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Thank Scott C
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

Overrated! Might suit some of you well, but I wouldn't go again. Negatives • Confusing reception location - Kitchener St entrance looks like a grand entry for a 5 star hotel, with reception etc, but this is not the hotel reception! The hotel reception is located in a dingy little office on Courthouse Lane, not in the hotel building itself... More 

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Thank MissVanessaAnn
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We did a last minute booking at the Metropolis a day before new years eve. It was by far the most affordable decent choice in all of Auckland. The room itself was fantastic, far better than I was expecting. The room had a good sized balcony too, which had great views of the city and the harbour. Reception was a... More 

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Thank 673lexyw
Sydney, New South Wales, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 27, 2015

Clean, spacious and comfortable with views to Harbour and Albert Park. No receptionist at check-in, so had to call and wait which was frustrating to gain access. Booked through Agoda who didn't advise check-in procedure so recommend you book directly & clarify check-in requirements. Reported lack of hot water to maintenance who didn't respond during my visit.

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Thank Paul H
Byron Bay, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 18, 2015

To celebrate the final night of our 6 night NZ holiday we booked a ( for us) expensive night in a luxury suite at Metropolis. Being avid gym junkies we always book accomodation that includes a gym. The gym pictured in the Metropolis website looks amazing. On arrival in the hotel foyer we were met by people who explained they... More 

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1 Thank Leslie W
Christchurch, New Zealand
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 4, 2015

The room was ok, the bed very uncomfortable however lovely bathrooms. The views were amazing and it is conveniently located The customer service was very poor and the room service was shocking. The towels in the bathrooms were only changed at 5pm in the evening. The pool facility and gym was closed for the duration of the stay which was... More 

Helpful?
2 Thank Jamnation1
Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 30, 2015

An excellent hotel for a start would have toothpaste? Maybe a toothbrush? Maybe even a quick little tour Parking was so difficult to find and the entrance you are not given enough information.Also being told that my credit card didn't work? And if i did not go down right now to sort it she would stop my access key card... More 

Helpful?
1 Thank brutalyh0nest
Melbourne, Australia
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed May 2, 2015

This has to be one of the best Hotels in Auckland... It can be a bit expensive, but it's worth every penny... Local to everything with fantastic views... The staff were exceptional, as was the service...

Helpful?
Thank cullodenmist
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 1, 2015

The Metropolis was originally a hotel, but has now been converted to condo apartments that are individually owned. The one-bedroom we rented was the perfect size for two people, had a well stocked kitchen, washer/dryer, and a small balcony with a great view of the harbour. The location was perfect - only 4 blocks from the harbour, one block to... More 

Helpful?
Thank Shiles
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 24, 2015

Great location although the entrance is not that well sighposted. Wonderful views at night. Stayed there for one night on Feb 18th. Cracked and chipped crockery, aircon not working properly - it was heating when we needed cooling, bed was lacking any support at all so I woke up with a sore back and worst of all, there was a... More 

Helpful?
2 Thank Mary K
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