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Ascott Auckland Metropolis


1 Courthouse Lane, Auckland, New Zealand
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Best fare found from Minneapolis to Auckland: €907

Reviews you can trust

79% Recommend
3.5 of 5 stars 31 reviews
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By trip type
All (31)
[ Date ] [ Rating ]
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1 of 5 stars
net5   6 contributions
Christchurch
Mar 9, 2009 | Trip type: Friends getaway

Paid $310.00 for a 2bdrm deluxe suite including carparking. Requested a 1pm early checkin, our flight was delayed and we arrived at 3.30pm to be checked into room 1108. Bed wasnt made in one room, towels on floor, dishes in sink, room not vacuumed. No phone to ring reception. Took four suitecases downstairs to be told that we should "wait... more

Management response from
aucklandpeter, Manager

It is VERY important to note. That you did not book your room through Metropolis Residences or Apartments at Metropolis. You stayed with Metro Suites which is a sub standard letting operation within the building, in which one of the owners privately lets her rooms. This operation has nothing what so ever to do with the building managements of Metropolis....

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3 of 5 stars
halfasianessa   2 contributions
Australia
Dec 9, 2008 | Trip type: Business
2/2 found this review helpful

I booked an apartment at the Metropolis for the duration of a conference that I was attending in Auckland. I booked it through http://www.aptsinakld.co.nz/ I had several different options to choose from but decided on Metropolis as plenty of customers appeard to have enjoyed their stay there (read all the reviews here) AND most importantly, because internet was included! It... more

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1 of 5 stars
samhillnz   16 contributions
new zealand
Nov 1, 2008
2/2 found this review helpful

we have been putting our guests in this hotel for 5 years and its been great however there are now some changes. ascott have pulled out of running this hotel and its now serviced apartments run by a 3rd party we arrived at the hotel and no one was on reception, after 5 minutes someone appeared and they lost our... more

Management response from
aucklandpeter, Manager

It is VERY important to note. That you did not book your room through Metropolis Residences or Apartments at Metropolis. You stayed with Metro Suites which is a sub standard letting operation within the building, in which one of the owners privately lets her rooms. This operation has nothing what so ever to do with the building managements of Metropolis....

Great Hotel
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5 of 5 stars
Morgan1958   1 contribution
London
Sep 8, 2008 | Trip type: Business, Family
1/1 found this review helpful

fantastic service, rooms and, the building was magnificent i have 3 teenagers and the facilitys where great! Thankyou Metropolis! more

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5 of 5 stars
somedeadcat   15 contributions
brisbane
Sep 1, 2008 | Trip type: Couples
1/1 found this review helpful

This is the best hotel I have ever stayed in. All of the staff made us feel like we were the most important guests to stay there. The girl at the front desk was all smiles. The room was modern, and very well equipped. It was spotless. The restaurant food was excellent. The pool was very nice, and warm. more

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5 of 5 stars
dr_leecy   28 contributions
Brisbane
May 25, 2008 | Trip type: Couples
2/2 found this review helpful

The Ascott Metropolis is a beautiful hotel. The staff at reception are very helpful and obliging. We stayed in am executive 1br apartment with amazing views overy Auckland CBD and the harbour. The room is very stylish and comfortable. The bathroom is also very stylish and has a big bath and big shower with a descent shower head. Bathroom products... more

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5 of 5 stars
sydneymax   19 contributions
Sydney
Apr 25, 2008 | Trip type: Business, Solo travel
2/2 found this review helpful

I travel to Auckland regularly and never cease to be impressed with this hotel. Easy to see why it gathers so many travel industry awards. The staff are polite and courteous. Rooms are always spotless and clean. Meals are excellent. You are in the heart of the city, with little laneways of specialty shops and off beat shops. Overall, this... more

Great Views
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5 of 5 stars
alderneyLondon   3 contributions
London
Jan 24, 2008
3/3 found this review helpful

I stayed at The Ascott Metropolis for 2 nights at the end of December and after a 24 hour flight from London it was lovely to be checked in so quickly (no queue) and to find that my 30th floor apartment had sweeping views across Auckland harbour! It was a spotless apartment with King bed, separate sitting area, CD Player,... more

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4 of 5 stars
hemikiwi   22 contributions
Auckland, New Zealand
Nov 14, 2007 | Trip type: Business
10/12 found this review helpful

The main entrance to the hotel is opposite Albert Park on Courthouse Lane and just around the corner from Queen Street. The main reception area is in a colonial type building which used to be a courthouse! The accomodation is in a high rise building connected to the main building. Auckland harbour is only about a 5 minute walk away.... more

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5 of 5 stars
ETBO   11 contributions
NZ
Sep 7, 2007 | Trip type: Couples
2/2 found this review helpful

We've stayed in this Hotel in a duration of 3 months while our house was being renovated. Every morning when I walk out of the lobby I receive several friendly greetings from Hotel staff. The location of this Hotel is just perfect. It is situaited right in the heart of the Auckland CBD. The apartment was fairly quiet besides the... more

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Ascott Auckland Metropolis Also Known As

  • Ascott Hotel Auckland
Address: 1 Courthouse Lane, Auckland, New Zealand