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All 76 Auckland hotels

The Langham

5.0 of 5 Hotel   |   83 Symonds Street, Auckland 1001, New Zealand
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87%
Ranked #4 of 76 hotels in Auckland
A recent review
5 of 5 stars reviewed yesterday
RichGoesRoaming Auckland Region, New Zealand
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1,895 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (328)
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English first
Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Although I live in Auckland, I like to indulge in a night at the langham from time to time. The beds/bedding here give you the most perfect nights sleep and the spa with the roof top swimming pool is a great feature. The staff are very well versed in etiquette but the bar in the hotel lobby lacks atmosphere and... More

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Auckland, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We were shouted a night at the hotel recently and it wasnt a pleasant experience. We got a bottle of bubbles with the package but no glasses. After waiting for them for 45 minutes we gave up. The receptionist who checked us in was brilliant but the bar staff was apalling. We had to wait 10 minutes before they acknowledged... More

Was this review helpful? Yes 2
tlakl, General Manager at The Langham, responded to this review

Thank you for your comments and we sincerely apologise that the service you received on your special evening was not up to our usual high standard. We take our customer feedback seriously and we would like to reassure you that we will be following this up with you directly. Kind regards Darren Thurlow, Hotel Manager More

New Zealand
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Enjoyed coming back to the Langham for another visit - as usual the room was clean, very comfortable and quiet. It's nice to get the platter of fresh fruit on arrival (a benefit of belonging to the Langhams 1865 loyalty program). Dinned in the Palm Court restaurant for lunch - fabulous meal and surprisingly good value.

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Senior Contributor
28 reviews 28 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here after a spectacular night of opera and had considered driving home but decided against that, got a last minute deal and WOW is all we can say! After an evening of opera which you'd go out of your way to see overseas and it was here! was such a treat as we were all dressed up and still... More

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Melbourne, Australia
Top Contributor
89 reviews 89 reviews
40 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a pleasant stay at the Langham in Auckland. The staff provided very good service. We booked a classic king which was a bit on the small size, especially the bathroom, but you get what you pay for. The hotel facilities are excellent; there is room for a big conference and the general ambiance inside the hotel is excellent.... More

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tlakl, General Manager at The Langham, responded to this review

Thank you for your comments and we are pleased that you received such good service from the staff and our team at Eight restaurant. With regard to turndown, we recently changed our policy to include turndown for our Club & Suite Rooms only, but in return we introduced free Wifi for all guestrooms, as our customer feedback had indicated this... More

Dunedin, Otago, New Zealand
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Although some of the rooms are a little tired now the reception, service and warmth of the team make up for it. It is like a home away from home and walking into the beautiful perfumed foyer takes the stress out of the day.

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Wellington, Wellington, New Zealand
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I only stayed overnight and did not even get to enjoy the spa, pool the other amenities. But my first impression of the place is that it is impressive enough for me to book again. Although it did not have very high ceilings at the foyer, the chandelier and the huge floral dispaly made it look grand. The people at... More

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Auckland Region, New Zealand
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a mixed stay. I booked two nights - one as a treat for my niece and the next as a treat for hubby and I. The first night was great, front desk staff lovely, they upgraded us and my 8 year old niece was in 7th heaven! For this reason I booked a second night in a room... More

Was this review helpful? Yes 1
tlakl, General Manager at The Langham, responded to this review

Thank you for your feedback and we are pleased that your first night was a success, and that we were able to offer you a complimentary upgrade. It's always our pleasure to surprise guests in this way whenever our occupancy rates allow. Since we aim to make every visit as good as the last, we are sorry that our service... More

Gisborne, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

The welcome and service at the Langham is exceptional. My stay was made more pleasurable by the sense of security I felt at all times. My room was clean and fresh and any requests made were quickly responded too. Thank you to all at the Langham.

Review collected in partnership with Langham Hotels

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Lake Wales, Florida
Top Contributor
62 reviews 62 reviews
60 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Good hotel staffed by caring people. Nice accommoations. Room was clean and very neat. Would stay here again if in the same vacinity. Public rooms were spotless and High Tea on the Ground Floor was great.

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Hotel Summarization (Beta)

What travelers say

  • Club lounge(33)
  • Very good(26)
  • Shuttle buses(22)
  • Star hotel(19)
  • New Zealand(19)
  • Buffet breakfast(15)
  • Valet parking(15)
  • Room service(11)
  • Queen street(9)
  • Afternoon tea(6)

Additional Information about The Langham

Address: 83 Symonds Street, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Langham 5*
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham Auckland, New Zealand

304 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Auckland #3 Spa Hotel in Auckland #3 Business Hotel in Auckland #4 Romantic Hotel in Auckland #4 Luxury Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites including 47 Langham Club Rooms and 16 suites* Dining at Eight restaurant, Palm Court and SPE Bar & Restaurant* 24hr business centre* Free wifi for 1865 members *Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa for luxury spa and beauty treatments* Chuan Healthclub & fitness centre* Heated outdoor pool plus sauna and jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 
Number of rooms
409

Questions & Answers

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1 question
15 days ago

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