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5.0 of 5 Hotel   |   83 Symonds Street, Auckland Central 1001, New Zealand
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1,758 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (301)
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English first
Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Normally when I see the Langham hotel brand I am excited as it represents a boutique five star standard unfortunately I did not have this experience when travelling for a conference. The check-in was extremely unorganised and took over an hour, once in our room it was a small uninspiring standard hotel room, it was immaculate and the beds were... More

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Burnley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The LANGHAM certainly knows how to treat people. The old saying about going the extra mile does not apply as all the staff seem to have been trained to go an EXTRA 10 MILES AND MORE. We have over the years tried nearly all of the so called "FIVE STARS " in Auckland and I would never ever return to... More

Review collected in partnership with Langham Hotels

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hk
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Location is decent, so is the lobby, but the rooms and bathroom have an old dated field. Breakfast had a good selection and staff were pleasant. Not a bad choice in the CBD, but needs some upgrades to the decor.

Was this review helpful? Yes 1
Nottingham, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The only downside to this hotel was the location, which was a bit away from the waterfront and up some hills. This was compensated in part by a shuttle, but not ideal. The hotel itself was fine though, good size rooms and excellent staff. Pool and spa were very good (if surprisingly far from the lifts).

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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I'm here at The Langham for a second time in the same week, so it clearly did something right. Helpful and friendly staff, good service and good facilities. Rooms are nice too, a little dated for the price of the hotel but comfortable, clean and with good beds for a good nights sleep. What stops this hotel getting five starts... More

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tlakl, General Manager at The Langham, responded to this review

Thank you for your positive comments about our staff and service and for your feedback about our restaurants. We do apologise that you were not made aware of the option to dine at Eight as an alternative to our finer dining at Palm Court. We shall continue to encourage our staff to make guests aware of all their dining options,... More

New Zealand
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great stay in one of my favourite hotels, consistently good - great service. Rooms are well furnished, comfortable beds, quiet location. The hotel is centrally located - only 5-10 minutes by taxi to Newmarket.

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West Sussex
Top Contributor
396 reviews 396 reviews
68 hotel reviews
145 helpful votes 145 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We booked through our travel agent, and on recommendation. Maybe this was our mistake and we would have had a better welcome had we booked independently. The receptionist was "sniffy" that we had a voucher and was over-officious and blunt. Not a great start to our stay. Concierge was helpful but his English was hard to understand, but the door... More

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tlakl, General Manager at The Langham, responded to this review

Thank you for your comments about your stay with us. It is certainly our intention that every guest is warmly welcomed and farewelled, so our apologies if this was not your experience. Providing outstanding service is important to us, and we do have training programmes in place for our staff to encourage them in this endeavour. We have also passed... More

Healdsburg, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Nice size room. Bath with shower en suite. Rooms were very clean. Turndown service with chocolate nice touch. Staff was terrific from front desk to concierge. Free shuttle to and from hotel to harbor area at designated times--save walk back up a fairly steep hill. Breakfast was expensive and no coffee machine in room, but lots of good coffee shops... More

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Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The property itself is very good and supposed to be one of the best in Auckland. The staff is very courteous. The check in was seamless and room service was good. The location is slightly off city center so if your idea is to stroll around you wont find too many places nearby. The property is good with huge lobby... More

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Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here in November 2013. We received a warm welcome from the receptionist , who took the time to provide us with local information and also recommended other areas on the North Island we should visit. He really went out of his way to ensure our time in not only Auckland but New Zealand would be an enjoyable one. Each... More

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Hotel Summarization (Beta)

What travelers say

  • Club lounge(41)
  • Very good(31)
  • Shuttle buses(26)
  • Star hotel(23)
  • New Zealand(23)
  • Buffet breakfast(19)
  • Valet parking(16)
  • Room service(13)
  • Queen street(12)
  • Old world(9)

Additional Information about The Langham

Address: 83 Symonds Street, Auckland Central 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#2 Family Hotel in Auckland Central
#4 Luxury Hotel in Auckland Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Langham 5*
Official Description (provided by the hotel):
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites including 47 Langham Club Rooms and 16 suites* Dining at Eight restaurant, Palm Court and SPE Bar & Restaurant* 24hr business centre* Free wifi for 1865 members *Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa for luxury spa and beauty treatments* Chuan Healthclub & fitness centre* Heated outdoor pool plus sauna and jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 
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Also Known As:
The Langham Auckland Hotel
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham Auckland, New Zealand

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