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Rydges Auckland

#21 of 77 Hotels in Auckland
Certificate of Excellence
59 Federal Street, Cnr Kingston Street | Central City, Auckland 1010, New Zealand
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Best prices for: 1 room 1 guest
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Rydges Auckland
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1,113 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stockport, United Kingdom
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed yesterday NEW

Had a late evening flight in to Auckland from Brisbane so needed a good central 4 star hotel within easy reach of the airport. We got to bed at 1am with a 6am start planned the next day for a pre-booked Bay of Islands coach trip and were woken by much street and machinery noise at 4am which continued through... More 

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Lower Austria, Austria
Top Contributor
89 reviews 89 reviews
38 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

...to explore Auckland. We stayed 2 nights in order to get rid of our jetlag. The main Advantage is the Location, practically everything is within Walking distance of 15 minutes. The staff was very friendly and helpful, check in was easy and fast. The size of the room was more than enough, the same is true for the bathroom. The... More 

Was this review helpful? Yes 1
Dayton, Ohio
Top Contributor
90 reviews 90 reviews
12 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We expected the harbour-view room to be special, but it really wasn't. It was nice, but there were many buildings between us and the harbour. The bathroom was small and there was very little drawer/closet space. The location was convenient--we walked nearly everywhere. The concierge was not helpful in getting our lost luggage, and he really messed up our friend's... More 

Was this review helpful? Yes 1
Hobart
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I booked this hotel because my preferred hotel was fully booked. Big mistake. The cost per night was more than $100 more than I was used to, and certainly the room was no better or bigger. I tried checking in at 2:45pm (45 minutes after check in starts) but my room wasn't ready. When it finally was ready, there was... More 

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Tauranga, Bay of Plenty, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Handy Location in City, close to Casino and Queen Street. Quiet for a central city hotel. Beds are so comfortable, stayed in a double bed x 2 room, heaps of room. On 13th floor so very little street noise heard on Saturday night. Room looked out at sky tower.

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Rydges_Auckland, Public Relations Manager at Rydges Auckland, responded to this review

Hi 255KarenB255, Thank you for sharing your lovely experience with us, we really appreciate it. We love reading positive feedback about our hotel. Glad to know you enjoyed the comfort of our beds and luxury of our rooms. Hope to see you back soon. Kind regards, Fiona More 

Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was okay but when booking I didn't expect much more. Given the price of hotels in Auckland this one seemed a little reasonable but given some of the reviews I didn't expect much so I wouldn't be overly disappointed. The location is great it's central to everything and you can walk to almost anywhere in the city within... More 

Was this review helpful? Yes 1
Rydges_Auckland, Public Relations Manager at Rydges Auckland, responded to this review

Hi Nikman55, Thank you for taking the time to share your experience with us, although it was not completely a positive one. We value guest feedback so we can strive to be better with our services. We apologize for overbooking and sending you to another hotel. Your feedback about our rooms have been sent to our housekeeping team, the issue... More 

India
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 1 week ago

Stayed 3 nights and it was just very comfortable right from the check-in to check out.. the bell desk service gentleman who made me feel like a friend, the reception lady who on asking when can i buy a anti-tan (sunscreen) just quickly handed me her's to the breakfast hostess (Afreen, I think if this was her name). made all... More 

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Rydges_Auckland, Public Relations Manager at Rydges Auckland, responded to this review

Hi Chef J, Thank you for your warm words we are delighted that you were impressed with the quality of your stay. It is very important to us that all our guest enjoy quality service. We are glad we have made your experience at Rydges Auckland a memorable one. Really sweet to have remembered few of the names of our... More 

Mesa, Arizona
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is centrally located and a pretty good value. We were there for 3 nights and although their maid service was late on two occasion, upon calling them, the maids arrived immediately. The concierge was very helpful and the loaned us two electrical converters, although they had run out of umbrellas to loan while we were there.

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Rydges_Auckland, Public Relations Manager at Rydges Auckland, responded to this review

Hi Gary F, Thank you for taking the time to write a lovely review. Pleased to know you had a wonderful 3 nights stay at Rydges Auckland. Glad you loved the central location of our hotel. Our concierge is always happy to help. We apologize for running out of umbrella’s at the time you needed them. We shall certainly look... More 

N. Yorkshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Like others, this was the first hotel on our tour - location made it easy to explore the city, with the sky tower just around the corner and the harbour a short walk away. Helpful staff organised our bus tour and wifi was free. Our room was clean, modern and quiet. Down side - no aircon in room and breakfast... More 

Was this review helpful? Yes 1
Rydges_Auckland, Public Relations Manager at Rydges Auckland, responded to this review

Hi Hugh/LesleyM, Thank you for taking the time to share your experience with us, although it was not completely a positive one. We value guest feedback so that we can strive to be better. Pleased to know you enjoyed the central location of our hotel, the comfort of our rooms and the kindness of our staff. Free WiFi is definitely... More 

Northumberland, United Kingdom
Top Contributor
94 reviews 94 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Once again, hotel breakfasts are what let them down. Everything else was great and the hotel handy for shopping, harbour and restaurants but quiet. We were on the sixth floor with windows on two sides of the room, views "city" rather than anything more interesting. Suggest you ask if a view is important but for a one night stay it... More 

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Rydges_Auckland, Public Relations Manager at Rydges Auckland, responded to this review

Hi ASH696, Thank you for sharing your honest experience with us although it wasn't completely a positive one. We value guest feedback so we can strive to be better in our services. We apologize for the trouble you had to face during your stay at Rydges Auckland. Your review has been passed on to the concerned department. Our buffet breakfast... More 

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