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Rydges Auckland

#18 of 63 Hotels in Auckland
Certificate of Excellence
59 Federal Street, Cnr Kingston Street | Central City, Auckland 1010, New Zealand
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1 room 1 guest
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Rydges Auckland
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1,243 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
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Sydney, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

As a hotel room, Rydges Auckland is perfectly fine. The rooms are clean, well maintained, relatively quiet and have reasonable amenities. The location is central to downtown Auckland and within walking distance of SkyCity and other central Auckland attractions. The majority of the staff are attentive, pleasant and follow through on what they are asked for. Unfortunately that is not... More 

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Dunedin, New Zealand
Level Contributor
7 reviews
7 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

The hotel is nice and modern. It's located in the city centre just near by skytower and main streets so very convenient for either business and family travellers. I really liked the room which has modern furnitures and facilities. Only one thing I did't like was check-in and check-out process. They let me wait such a long time as only... More 

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Wellington
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything you'd expect from a hotel of this standard. Nothing extravagant but everything was clean and reasonably modern. Staff friendly and efficient. Picture quality on the TV was disappointing (don't know why so many hotels struggle with this). Cool equipment in the gym with large individual LCD screen on some machines, letting you watch TV and you can plug in... More 

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Wellington, New Zealand
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good place for both business and pleasure. Rooms are spacious and modern with comfortable beds and pillows. The staff are always friendly and helpful. The in house breakfast is really good with a huge choice of foods including a chocolate fountain with marshmallows. The dinner menu is also really good.

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Wellington, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a good comfortable stay. Hotel was well located within the city. New feel to it with good ammenities. Restaurant and Bar were good. Worth staying in this hotel and I will stay here again when travelling to AKL next. Wifi kept disconnecting sometimes.

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We were fortunate enough to spend 10 days which included our All Blacks Tour. Staff were friendly, always helpful,room was well appointed and comfortable, breakfast was consistently great. Would happily return.

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north west
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Brilliant location and brilliant hotel. We had room 1011 and could see the sky tower. We found check in really easy and they let us leave the hire car outside for 15 mins as we checked in - we were dropping it back that day so didn't have to pay to park or drag our bags across town. The room... More 

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Rydges_Auckland, General Manager at Rydges Auckland, responded to this review

Thank you so much for your review on your recent stay with us at Rydges Auckland, it is so great to read that you found our check in system to be swift and easy, the provisions in our accommodation rooms are provided keeping the needs of our guest in mind. I will most certainly pass on your kind words to... More 

Bay of Island, New Zealand
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There are several good things about this hotel: the situation is perfect for all parts of the CBD and downtown waterfront area. The staff are friendly and polite and the restaurant is surprisingly good. What is not so good: I booked well in advance and asked for a room with a view and this request was confirmed by me on... More 

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Rydges_Auckland, Public Relations Manager at Rydges Auckland, responded to this review

Hi there, Thank you for sharing your honest opinion with us. We’re are pleased to hear that you had an enjoyable and comfortable experience with us. It’s great to know you found our central location to be convenient to most of the places in the vicinity. Even though you had an enjoyable experience we are sad to hear about the... More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at 2am with a room mix up and the night shift manager was excellent. .He put us in a room and took out any unease that was happening. ..In the morning the desk was again very customer focused and all the staff have been excellent so far...looking forward to the next time 2 days stay in here. .

Was this review helpful? Yes
Rydges_Auckland, Public Relations Manager at Rydges Auckland, responded to this review

Hi Matthew, Thank you for your review! We take pride in our high levels of customer service. Your positive feedback will be passed on to the team who will be happy to read about it! Once again, thank you and we would love to see you back at Rydges the next time you are in Auckland. Kind regards, Fiona More 

Wellington, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We wouldn't normally stay here, as it's outside our budget, but a great online price gave us a bit of a treat. The staff members were polite and professional, the room was almost immaculate, and it was warm and comfortable. We especially appreciated good shower pressure and adequate hot water, not always a given in tall buildings. The onsite restaurants... More 

Was this review helpful? Yes
Rydges_Auckland, Public Relations Manager at Rydges Auckland, responded to this review

Hi there, Thanks for taking a moment to share your thoughts on your recent stay! We're pleased to hear that you had an enjoyable and comfortable experience and found the location handy to most of the places. I will be passing on your review to the rest of the team who I know will be happy to read it! We... More 

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