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All 76 Auckland hotels

SKYCITY Grand Hotel

5.0 of 5 Hotel   |   90 Federal St, Auckland, New Zealand
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85%
Ranked #6 of 76 hotels in Auckland
A recent review
5 of 5 stars reviewed yesterday
Jitoth Dunedin, New Zealand
  • Overview
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1,231 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Dunedin, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This is our second stay at this fine hotel! The first experience was so enjoyable, we couldn't stay anywhere else when returning to the City of Sails! The room was great, large and well equipped, the service was outstanding, as you would expect from Skycity Grand! It's such a great location with the casino next room - you are spoilt... More

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is the second time I stayed at SKYCITY Grand. The first time was last year. Both times I was impressed with the location, the state of the rooms, the service and the range of dining and entertainment options in the Federal Street precinct. This review will concentrate on my latest stay. Check-in was easy and efficient. I had booked... More

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Simon D Thank you for your review of The Grand Hotel, it’s great to have back with us and I am certain our readers will find your review helpful and informative. It’s great to hear that you enjoyed your stay with us, enjoyed our rooms, made good use of our free Wi-Fi service and had the opportunity to dine... More

New York, New York, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Helpful staff, extensive hot and cold breakfast options, and beautiful rooms made this a great stay for our all-too-short time in Auckland. Great central location just across the street from the SkyTower and just a block from Queen Street make it the perfect place to start your exploration of the Auckland area.

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Jake G Thank you for your review of The Grand Hotel. It’s great to hear that you enjoyed your stay with us – isn’t breakfast at Gusto wonderful?! I hope you had a wonderful time in Auckland, we are in perfect location with the city on our doorstep. We look forward to welcoming you back to The Grand Hotel.... More

Sydney, Australia
Top Contributor
97 reviews 97 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is well placed in the middle of town with great restaurants all around (Federal Delicatessan is a great Ny style diner for breakfast and dinner just downstairs). The rooms are modern and what what you would expect from an upmarket hotel (good sized bath too!). Complimentary wifi was also a nice addition (most large hotels charge a lot... More

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear larabe6 Thank you for reviewing your recent stay at The Grand Hotel. I am pleased you enjoyed your stay with us – isn’t Federal Deli a great place? Being able to keep in touch by email, phone is a necessity these days and we are pleased that we can offer our guests and visitors free Wi-Fi throughout SKYCITY. Room... More

2 reviews
2 of 5 stars Reviewed 6 days ago NEW

My husband and I spent 1 night at the Skycity Grand Hotel and I was slightly disappointed but I shouldn't have expected too much considering I called reservations to make a booking and the agent booked us into the Skycity Hotel not the Grand. At no point did he mention that the reservation number I called services both hotels, he... More

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear nataliedv Thank you for posting your recent review of The Grand Hotel. I was very disappointed to read about your experiences both prior to arriving and during your stay. Please be assured that this will be addressed with the teams concerned so that your experience is not repeated. We are ideally located in heart of Auckland with all major... More

Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Went on a business trip last year was very happy with the service provided, the porter who was extremely friendly and helpful and the facilities were very good. The breakfast provided was exceptionally fantastic, very haute gamme cuisine and delicious. Location was perfect for me! Would highly recommend!

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear NadiaA26 Many thanks for posting your review of The Grand Hotel following your stay with us last year. I am pleased you enjoyed your stay and I will be sure to pass your comments onto the team. Since November there have been many developments here at The Grand Hotel and SKYCITY. Our breakfast restaurant and lobby bar “Gusto” opened... More

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

All my dreams for our wedding anniversary came true last weekend. My amazing husband surprised me with another magical stay in a very special room, in fact the ACTUAL room I got ready in to become his wife a year ago. From the moment we drove in we were treated like VIP's. We were welcomed back by our married name,... More

Was this review helpful? Yes 1
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear KristianandTarsha What a pleasure to read your review, I am delighted that you enjoyed your special night with us to celebrate your first wedding anniversary - the year has flown by! We have wonderful team here at The Grand Hotel, I am very proud of them. It was lovely to read your feedback about the great service you received... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is good but not overly great. I probably would have preferred to stay somewhere closer to the water, but for the price you can't complain too much. Some nice restraints and cafés in the area, and very close to queen street. Didn't purchase the breakfast as it was fairly pricey. Room was clean and a good sized, although the... More

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ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear Coffee99, Thank you for taking the time to review your stay with us at SKYCITY Grand Hotel. Our central location in Auckland central means that we are close to most Auckland attractions and well positioned for tourists to the city. We have over 20 restaurants and bars within the SKYCITY complex, so our guests have some tough dining decisions... More

Christchurch, New Zealand
2 reviews
5 of 5 stars Reviewed 1 week ago

First Class Hotel - Outstanding Restaurants in the hotel and VERY close by - for gamblers the casino is a covered walk away - Central City location a 10 minute walk to the waterfront and more Restaurants along with attractions

Was this review helpful? Yes
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear Bruce548, Thank you for taking the time to review your stay with us at SKYCITY Grand Hotel. I am pleased you had an enjoyable stay. Our location is fantastic - close enough to all of Auckland's main attractions. We have over 20 restaurants and bars within the SKYCITY complex, so our guests are spoilt for choice when making dining... More

Texas
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed for 4 nights at the hotel in late August. The location in the center of the CBD was perfect - fine restaurants on premise and within walking distance, casino across the street for those who like to gamble, and walking distance to upscale shopping and the waterfront ferries. Our room was very large, modern, and... More

Was this review helpful? Yes
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear TexasHighlander Thank you for taking the time to review your stay with us at SKYCITY Grand Hotel. When staying at SKYCITY, there are so many dining choices available - we have over 20 restaurants and bars within the complex, which can sometimes make the decision making quite tough! I am pleased you had an enjoyable stay, and we look... More

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Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SKYCITY Grand Hotel 5*
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand

417 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Auckland #4 Spa Hotel in Auckland #5 Family Hotel in Auckland #5 Luxury Hotel in Auckland #6 Romantic Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 
Number of rooms
312

Questions & Answers

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Auckland Region, New Zealand

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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