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All 76 Auckland hotels

SKYCITY Grand Hotel

5.0 of 5 Hotel   |   90 Federal St, Auckland, New Zealand
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Ranked #6 of 76 hotels in Auckland
A recent review
4 of 5 stars reviewed 2 days ago
TripItLover Brisbane, Australia
  • Overview
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1,214 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
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English first
Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Modern amenities and an excellent shower with good water pressure - a must! However disappointed that a hotel of this standard did not come with hotel slippers, despite having very comfy robes! Good gym, easy access to casino via airbridge, lots of food choices and very welcoming reception area. Would recommend.

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ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear TripItLover, Thank you for taking the time to comment on your stay with us at SKYCITY Grand Hotel. I was delighted to read that you had an enjoyable stay with us - the showers are wonderful aren't they? I do apologise regarding the slippers - these are available on request to all of our guests. We have over 20... More

Peebles, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the time we walked into the hotel till we left my daughter and I felt thoroughly spoilt. The reception staff very friendly and the room was perfect, newly refurbished with everything in place for a great stay. The hotel itself is in a perfect situation and and I very much look forward to a return visit.

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ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear Aileen055, Thank you for taking the time to review your stay with us! I am so pleased that you and your daughter had a wonderful time whilst staying with us. I will be sure to pass your comments on to the team - they love receiving feedback such as yours! Thanks again, and we do look forward to welcoming... More

Senior Contributor
49 reviews 49 reviews
43 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I stayed at The SKYCITY Grand hotel for one night. The hotel is in a great location in the centre of the city, within walking distance of great restaurants, bars and the water front. We used the car park that is opposite the hotel and is $20 for 24 hours for hotel guests, which was very convenient... More

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ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear Adamb1984, Thank you for taking the time to review your stay with us at SKYCITY Grand Hotel. Our location in the middle of Auckland Central means our guests have great accessibility to the whole city. I am glad that you found the self parking option offered convenient. We also offer valet car parking, which if you are going to... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I was on business and found this hotel to be in a very good location. An easy no drama stay with nice and friendly staff. Rooms were as expected, nice and comfortable. Whilst I like the idea of a mini bar, I just wish someone could invent a noiseless fridge, albeit this is the same in all hotels. Usually one... More

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ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear Gary R, Thank you for your comments regarding your stay with us. I was pleased to read that you had an enjoyable stay with us, and I will be sure to pass on your comments about our team to them - they love receiving feedback such as yours! Our apologies for the noisy fridge - we have alerted maintenance... More

Austin
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall, we had a pleasant stay at the SkyCity Grand Hotel. The location was wonderful, and there were many restaurants and sights nearby in walking distance. We got lucky and were thankfully allowed to check into a room early in the morning after a long flight from Los Angeles, and we were very thankful for that! The room was comfortable... More

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ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear stephanieuofw, Thank you for taking the time to review your stay with us at SKYCITY Grand Hotel. I was pleased to read your comments, and delighted that you had a pleasant stay with us. Our location is perfect for surrounding activities and sightseeing while in Auckland. I am glad that our staff were able to offer you an early... More

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

SkyCity Grand Hotel was the first hotel we stayed at during our 2 week road trip around the North Island. We stayed here for 3 nights. It was great. We told them it was our honeymoon and upon entering the hotel room they had sparkling wine on ice and chocolates for us! The king size bed was very comfortable, there... More

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ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear Dayeian, Thank you for taking the time to review your stay with us at SKYCITY Grand Hotel. Congratulations on your recent marriage - I was pleased to read that you had an enjoyable stay with us, and enjoyed the complimentary WiFi that is available to all guests of the hotel. We have over 20 restaurants and bars within the... More

New Plymouth, New Zealand
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again I would like to congratulate the Skycity Grand, my husband and I stayed for a wonderful weeks holiday. The Staff are exceptional, always pleasant and welcoming, especially the wonderful men who welcome you back to the Grand and valet park your car. Well Done. The rooms are always lovely and clean, and well appointed. We dined at several... More

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ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear BatRat, Thank you for your comments about your stay with us at SKYCITY Grand Hotel. It was our pleasure to have you back at the hotel, and I am pleased that you had another enjoyable experience. I will be sure to pass your lovely comments on about the team - they love receiving feedback such as yours! I will... More

Kuala Lumpur
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Grand hotel is a perfect location in Auckland, at the skycity tower and casino, walking distance from the city center, from the harbour with the sailing boats, absolutely perfect location. The rooms and all facilities are extremely good. Very nice, well designed, to let you feel very comfortable. The staff is awesome always ready to help and to be sure... More

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ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear autchoz, Thank you for taking the time to review your stay with us at SKYCITY Grand Hotel. I was delighted to read that you had an enjoyable stay with us, and that you felt comfortable during your stay, and that our staff were helpful. I was also glad to read your comments regarding our well designed rooms - we... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Everything was nice and the staff were polite and helpful but given the status of the hotel, we were underwhelmed. We got a bigger room with nicer amenities at the Stamford. The bathroom was cramped and we just expected more. Nice stay but not Grand, especially for the price.

Was this review helpful? Yes 1
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear Kane M, Thank you for taking the time to review your stay with us at SKYCITY Grand Hotel. I do apologise that you felt underwhelmed whilst staying with us. We generally receive excellent feedback about our rooms and bathrooms. Thank you again for your feedback, and we do hope that we have the opportunity to welcome you back again... More

Surfers Paradise, Australia
Top Contributor
76 reviews 76 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is lovely! It is ins great location and the staff are very helpful. The rooms are lovely and clean and the gymnasium is very cool with a lovely lap pool for swimming all year round. I was lucky the day I was in the gym as the British footballers were working out too. Very nice and modern hotel... More

Was this review helpful? Yes
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear Barb4217, Thank you for taking the time to review your stay with us at SKYCITY Grand Hotel. I am pleased you were able to make use of our gym, spa and swimming pool - this area is very popular with all of our guests. It was great to read that you had an enjoyable stay, and found our staff... More

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Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SKYCITY Grand Hotel 5*
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Auckland #4 Spa Hotel in Auckland #5 Family Hotel in Auckland #5 Luxury Hotel in Auckland #6 Romantic Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 
Number of rooms
312

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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