We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SKYCITY Grand Hotel

5.0 of 5 90 Federal St, Auckland, New Zealand
Hotel website
Click for phone number
Announcement
Unlimited Free Wi-Fi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
SKYCITY Grand Hotel
Professional photos View all
Browse nearby
SKYCITY Grand Hotel
Write a Review

1,325 reviews from our community

Traveler rating
    716
    420
    131
    43
    15
See reviews for
99
714
90
258
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1325)
  • Mar-May only
    (330)
  • Jun-Aug only
    (327)
  • Sep-Nov only
    (311)
  • Dec-Feb only
    (357)
All months
Belfast, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stayed in the SkyCity Grand hotel during our honeymoon in New Zealand. We have a fantastic stay here. They gave us a complimentary room upgrade when hearing we where on honeymoon. The hotel itself is very nice, room well equiped with nice big comfy bed, with a great view over the harbour. The staff in the hotel where very... More 

Was this review helpful? Yes
Stanford, California
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had a great stay at the Skycity Grand - good choice of restaurants, good location, and the hotel's facilities include a casino, a pool, and the iconic Sky Tower. The room was nice and comfy but nothing to write home about; service made all the difference, though - there was a mix-up with my reservation and manager Mrinaal went... More 

Was this review helpful? Yes
Auckland New Zealand
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed the night recently for our 25th wedding anniversary which I had put on the booking when I made it. Upon arrival we went out to do some shopping and upon returning there were two bottles of bubbly for us! It made our night. The facilities are amazing, the East Day Spa worth visiting, the food at Gusto for... More 

Was this review helpful? Yes
Berkeley, California
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

For a "5 star" hotel, I was disappointed. The pool area was a mess each of the six times that I went, with dirty towels everywhere, no cups in the water cooler, etc. The concierge was uninformed about basic items, e.g., how to get the ferry to Rongitoto. The room service was friendly and on time, but there was more... More 

Was this review helpful? Yes
Montreal
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Skycity Grand at the end of a business trip in NZ. The room was modern, impeccable and perfectly sized. I needed a place to workout and swim before a long flight, and it turns out the gym amenities at the Skycity were fantastic. I wish I would've had a chance to try to bar and restaurant,... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Rooms were nice, service was good apart from 1 mistake - the valet was standing talking to some women after I had asked for collecting of my car, delayed my exit by 10mins. Overall a great 3 nights accommodation, staff are great with young children (6,5,1) however other guests are not, and they feel like they belong and not the... More 

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear adamk182 Thank you for your review of The Grand Hotel. I am pleased that you enjoyed your stay and rest assured that your feedback has been shared with the team as a training tool and thank you for bringing this to my attention. The team hope to welcome you back soon. Kind Regards Alison Borland I Guest Relations Executive... More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Great hotel for those who want to be within walking distance to most inner city attractions. We had a hotel in the 11th floor, which was great because we had great views. The bathroom was very spacious with a tub and shower, as well as all the amenities that could be needed. Staff was very friendly.

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Meriley05 Thank you for reviewing your stay with us. It’s great to hear you enjoyed your stay. We are certainly ideally located within Auckland city – perfect for exploring all there is to see and do. I do hope you enjoyed the rest of your New Zealand vacation and we can welcome you back in the future. Kind Regards... More 

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We headed straight to SkyCITY upon arrival in Auckland around 6am. We had requested an early check in when we booked, and were told that they would make a note of it but couldn't guarantee a room would be available. We arrived at SkyCITY at 8am, and they had a room for us, so we were able to shower and... More 

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear vissidarte27 Thank you for your review of The Grand Hotel I am so pleased you enjoyed your stay and that the team were able to check you in early after your long flight. We believe that being able to keep in touch when away from home is really important and I am delighted you took advantage of our free... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed here for the experience of saying I "stayed in the Skytower". It was expensive but worth it for the views and photos I took. I suggest booking a higher floor if possible. Great location next to all the shops and restaurants. Auckland at its fanciest and finest.

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear calaforniagirl3 1 Thank you for reviewing your stay with us. It’s great that you enjoyed your stay with us and I do hope you have the opportunity to return in the future. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz More 

Hamilton, New Zealand
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The skycity grand hotel is a very comfortable hotel with nice big rooms and city views. The bathroom was large with a two head shower and a large spa bath. The bed was big and very comfortable. Dishwaher and washing machine to do your own laundry if needed. The rooms do not have opening windows or balconys but there is... More 

Was this review helpful? Yes 1
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Toddys 1 Thank you for your review of The Grand Hotel. I am so pleased you enjoyed your stay in our Self Contained Suite. The rain shower is wonderful and with all the mod cons from home, the suite is perfect for the independent traveller. We hope to welcome you back in the very near future. Kind Regards Alison... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to SKYCITY Grand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Cheap Tickets, Priceline, Agoda, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your SKYCITY Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#3 Business Hotel in Auckland
#4 Spa Hotel in Auckland
#5 Luxury Hotel in Auckland
#6 Family Hotel in Auckland
#6 Romantic Hotel in Auckland

436 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (394)
Viewed
View from room (60)
Viewed
Room/suite (113)
Viewed
Pool/beach area (10)
Viewed
Dining (13)
Viewed
Bathroom (43)
Viewed
Hotel & grounds (45)
Viewed
Family/play areas (1)
Viewed
Other (109)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Room/suite (17)
Viewed
Dining (1)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay