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SKYCITY Grand Hotel

Travelers' Choice award winner
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90 Federal St, Auckland, New Zealand
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SKYCITY Grand Hotel
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SKYCITY Grand Hotel
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1,456 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (295)
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Auckland, New Zealand
Senior Reviewer
9 reviews 9 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

stayed here with 3 friends for business, got big dinner for room service, delivered hot and fresh, great food, beds were soft and i slept well, great tv/entertainment system. we had karaoke too. great place to relax, huge room, good service from staff, clean as a whistle, will come again.

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Brooklyn, New York
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Well maintained, decent sizes room. Staff very friendly, informative and knowledgeable. Location is good with easy walking distance to good restaurants, transportation and waterfront. Facilities were well maintained. A good choice if you want to spend a few days sightseeing

Was this review helpful? Yes 1
Wales
Top Contributor
154 reviews 154 reviews
66 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

stayed here on our first night in New Zealand. The room was spacious and clean. Staff were very friendly and helpful. Hotel is well situated, in walking distance of shops and sea front. There was a good choice of places to eat nearby.

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

... it was a shame that the in room air con was as loud as a jet engine. Everything else deserves 4 stars including the gym, bar and location. I checked with my other colleagues and they agreed that the noise of the Airconditioning was loud. Still a great hotel and I just had to turn the power off in... More 

Was this review helpful? Yes 1
United Kingdom
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Set in the heart of Auckland and close to what's going on, the hotel offers spacious and well furnished rooms with a great en-suite. Delicious choice of food and attentive service at breakfast makes for enjoyable and relaxed dining. The hotel also has a reasonably sized fitness suite and a decent indoor pool if you want to do full length... More 

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Channelhopper30 Thank you for taking the time to review your stay at The Grand Hotel. I am delighted you had an enjoyable stay with us and look forward to passing your comments onto the team. We hope you enjoyed your time in NZ and we have the opportunity to welcome you back soon! Kind Regards Alison Borland I Guest... More 

Christchurch, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We always enjoy staying here. It ticks all the boxes required for a very comfortable stay as well as being centrally located with buses round the corner and Britomart an easy walk down Queen Street. A great variety of resturants in the two hotels and on Federal Street.

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear sandra_walsh We love to hear from our regular guests and thank for reviewing your most recent stay with us. I agree, we are ideally located with everything Auckland has to offer close by. We look forward to your next stay! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz More 

Sheffield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in the Skycity Grand for 2 nights prior to boarding our ship for a cruise around NZ and Australia. The location was very good - it was an easy 10-15 minute walk down to the harbour area and also close the main shopping area of Queen Street. Aukland is rather hilly so it was a bit harder walking... More 

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Janet P Thank for taking the time to review your recent stay with us. Our readers will definitely find your comments very informative. I am pleased we met your expectations and you enjoyed your stay with us and I look forward to passing your comments onto the team. I hope you have a wonderful cruise and we are able... More 

Auckland Region, New Zealand
Contributor
12 reviews 12 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

Suite was in pristine condition. Private...quiet..actually until looking out of the window you could be forgiven for forgetting you were in a large hotel in a busy city. Some staff do lack the friendly touch...very professional but felt a little forced. I was quite embarrassed when one of the staff asked me to move my car as it appeared not... More 

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Brenda J Thank you for taking the time to post a review following your stay with us in May, Though pleased you enjoyed your suite, I was disappointed to read the remainder of your feedback which will be shared with the team as a clear training tool. Since your stay last year, a number of changes have taken place... More 

San Jose, California
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I spent 4 nights and was very happy. The room was very modern, clean and comfortable. The bathroom was also very nice and roomy. We were able to get an early check-in. On the 7th floor there is a gym, lap pool and a lovely garden to get away from the hustle & bustle of the city down below. Also,... More 

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear MaryFV Thank you for taking the time to review your stay with us. It’s great to read you had an enjoyable time and we look forward to welcoming you back soon. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I spent 2 fantastic nights at the Auckland SkyCity Grand this week, a beautiful hotel with all the luxuries you expect from a 5 star property. The rooms are large, modern, exceptionally clean, comfortable and beautiful. Buffet breakfast served up the best produce and they cook your hot meal to order. Canapes are served with drinks in the bar each... More 

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear KJCOOL Thank for your review of The Grand Hotel I am delighted you had an enjoyable stay with us and it will be a pleasure to pass your comments onto the the team. Our breakfast at Gusto is delicious and the canapes offered night are very tempting! We hope to be able to welcome you back in the very... More 

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