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SKYCITY Grand Hotel

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90 Federal St, Auckland, New Zealand
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Best prices for: 1 room 1 guest
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SKYCITY Grand Hotel
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SKYCITY Grand Hotel
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1,504 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (307)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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2 reviews
4 of 5 stars Reviewed yesterday NEW

Skycity hotel was one of my favorite place in NZ. I have been to NZ many times and be sure stayed others a lot but it is the nearest to go everywhere and super convinient to take a public transportation. Stay there and feel it!

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed here whilst on holiday in Auckland and I loved it! All the staff were lovely and attentive :) the room was lovely and the bed was so comfy! Couldn't fault anything. I would defiantly love to come back next time I'm up, would highly recommend.

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear 387brittneyh Thank you for your review of The Grand Hotel. I am delighted you enjoyed your stay with us and look forward to passing your comments onto our wonderful team. We look forward to welcoming you back soon! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz More 

Sydney, Australia
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Hotel is located in Federal Street in Auckland, right next to the Casino. The check in is swift and friendly, the rooms are acceptable, however pricy like everything else in New Zealand is. The most expensive part is the Breakfast with a whooping $39. It is not worse, it just has not got the features and benefits for that... More 

Was this review helpful? Yes 2
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear 853berlin23 Thank you for taking your time to review your stay at The Grand Hotel. Thank you for your comments both positive and where you feel we can improve. We continuously review our prices with our competitors and I was disappointed to feel that you felt some areas of your stay were overpriced. We do several options for laundry... More 

dekalb, illinois
Top Contributor
210 reviews 210 reviews
56 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a very good hotel with excellent staff, very good rooms and good dining. That said there are a couple of problems. Most annoying is the trend in newer hotels to put a window between the bath and bedrooms. Here the window was translucent and partially covered by a louvre. If someone used the bathroom during the night the... More 

Was this review helpful? Yes 1
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear peter t Thank you for reviewing your stay at The Grand Hotel. I am delighted you found the our team “excellent” and look forward to passing this on at our next meeting. Thank you also for your recommendations, it is always important to hear where we can improve and our hotel manager has received your comments to review. We... More 

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 6 days ago NEW

Perfect location for anyone desiring a visit to the Casino or a night out to a show. The hotel boasts an array of restaurants and is surrounded by restaurant choice and central city shopping. Staff are helpful and friendly. Happy to recommend and will be back!

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Scott J Thank you for your review of The Grand Hotel. I must agree we are in a perfect location, surrounded by restaurants and bars and only a 5 minute walk to the theater and cinema complex. Thank you for recommending us, we look forward to your next stay. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY... More 

Dublin
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We choose to stay here as a night away in our own home city, so we were looking for a great central location, lots of food and drink options nearby, access to the spa, and a luxurious experience. The hotel has a lovely ambience, although not a supremely luxurious space, everything is clean and well appointed. Staff were always pleased... More 

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Olivia H Many thanks for posting your review of The Grand Hotel. Thank you for your feedback, which I look forward to passing onto the team and I hope we have the opportunity to welcome you back in the future. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz More 

Napier, New Zealand
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for 2 nights last week and we found everything to be pretty top notch. Check in was relatively quick, our room up on the 19th floor had a great view over towards the harbour bridge and North Shore. Super King bed that was super comfy, the room and bathroom were all clean and we... More 

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear fieldadvisor Thank you for your review of The Grand Hotel. We take pride in ensuring our guests have a wonderful experience and I am pleased you enjoyed your stay – I must agree, the aperitivo table at Gusto is fabulous! We hope to welcome you back very soon! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand... More 

Queenstown, New Zealand
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved our room and our stay was most enjoyable. Great amenities and friendly staff. Room was so comfortable and exceptionally clean. Would recommend to friends and would stay again. Perfect location!!

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Gemma M Thank you for reviewing your stay at The Grand Hotel. The team will be delighted to hear you enjoyed your stay and I look forward to passing your comments onto them. We look forward to welcoming you back soon! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz More 

Cardiff, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights for the start of our NZ holiday.It was a great start staying at this hotel.We stayed 18/19th March. The staff we met were all excellent,especially the help we had from the concierge after leaving one of our bags on the transfer bus after dropping us off at hotel. The location is fantastic,with loads of bars... More 

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Rob B Thank you for your review of The Grand Hotel. How lovely to hear from you – I am so pleased you enjoyed your stay with us and I hope you enjoyed the rest of your time in New Zealand. We hope to have the opportunity to welcome you back in the near future. Kind Regards Alison Borland... More 

Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at the hotel and dined at The Grill downstairs. Easily best hotel we have stayed at in NZ. Classy decor, quiet and most comfortable hotel bed. Tremendous staff. Will stay here again without doubt.

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Pinyardo Thank you for reviewing your recent stay at The Grand Hotel. It sounds like you had a wonderful time and we hope to welcome you back soon! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz More 

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