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SKYCITY Grand Hotel

Travelers' Choice award winner
GreenLeadersGold level
5.0 of 5
Hotel website
90 Federal St, Auckland 1010, New Zealand
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1 room 1 guest
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SKYCITY Grand Hotel
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1,627 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
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  • All months
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Sydney, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

We spent three nights at the sky city grand with two children (9 year old and 8 month old). As we didn't have a car we wanted a hotel in a great CBD location, with close walking distance to everything we needed. The location was perfect, everything on our doorstep. The rooms are a good size and it comfortably slept... More 

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Wellington, New Zealand
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

While my stay at the Grand was work-related, so the location and proximity to the conference I was attending, were my main reasons for choosing this accommodation - I am so glad I did!! The friendliness of the staff, make you feel very comfortable and not at all intimidated by staying in a 5-star environment. The room was beautifully presented,... More 

Was this review helpful? Yes
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed for our mini moon and loved our room. Even in the most basic room it was the best we have stayed in. Comfy couches and beds with a nice quiet atmosphere and everything you need a stroll away. Great views and lovely service! Would love to stay again!

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Auckland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is the second time I have stayed here for my birthday weekend and I'll definitely be back for a third! We stayed on the 19th floor in a harbour view room. The room was well appointed. Nothing super flash, but very comfortable. The views and afternoon sun streaming in were lovely. We chose the SkyCity Grand due to the... More 

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Wellington, New Zealand
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Well my partner and I decided it was about time we'd get away from Wellington and return to Auckland, this time bringing with us our very, very close family friends. As we often frequent Skycity Hotel, my partner and I decided the Grand would provide something special for one of our friends as this would be a birthday gift for... More 

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Chris N Thank you for taking the time to review your special stay at The Grand Hotel. SKYCITY and The Grand Hotel takes pride in offering our guests an exceptional experience with exceptional service and it will be my pleasure to pass your review onto all the teams. It certainly sounds like you had a wonderful time! We do... More 

Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Two words: Contemporary Luxury. Have stayed here a few times for business, I always enjoy it. Staff are always at the top of their game, I have never had any "mix ups" like I seem to at other hotels. Rooms are always immaculate. Beds super comfortable. Not really anything I can fault to be honest I love staying here. Tip:... More 

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Ryan H Many thanks for reviewing The Grand Hotel. I am delighted you enjoy your stays with us and I look forward to passing your feedback onto the teams. We look forward to your next stay, don’t hesitate to let me know when you are next in town. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand... More 

Tauranga, New Zealand
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our stay here was very, very pleasant. We really enjoyed the lobby/reception area and loved the layout of the hotel. Reception staff were efficient and friendly and helped us get settled very quickly and helped with some special requirements we had which made our stay get off to a very good start. Our rooms were really nice, comfortable, clean, nicely... More 

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Raewyn L Many thanks for reviewing your stay with us. Ensuring our guests have a wonderful experience is really important to us and I am pleased you enjoyed your time with us and it will be my pleasure to pass your comments onto the teams. Thank you also for your room tips which I am sure our readers will... More 

Lower Hutt, New Zealand
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Room was fantastic, bathroom has a large shower with two heads....great water pressure. Great outlook. Excellent furnishing and most of all friendly helpful staff. I have stayed here more than once and would strongly recommend it to anyone who appreciates a quality hotel.

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear clydesdalerider Many thanks for reviewing your stay with us. It’s wonderful to hear you enjoyed your stay with us in one of our new Premier Rooms – the rain showers are great, aren’t they? Thank you for recommending us and noting our Environmental Policy. We recently received the “Greenleaders” Gold award and have also started to recycle our used... More 

Queensland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Comfortable stay, very handy to lots of restaurants, cafes, shops and the city. No complaints at all about the room or experience in general. Friendly and efficient desk staff, and the airport transfer saved us some money on the way out. Had room service the first night, the duck fat chips were most appreciated!

Was this review helpful? Yes 2
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Hermes_Conrad Thank you for your review of The Grand Hotel. It's great to hear you enjoyed your stay and it will be my pleasure to pass your feedback onto the teams. The duck fat chips are great! We have just recently launched our airport shuttle and have received great feedback from our guests regarding the efficiency of the service,... More 

Melbourne, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The Skycity Grand Hotel is your typical Casino-based 4 star hotel. It has bigger and better appointed rooms than the Skycity Hotel (same complex, different hotel), so clearly Skycity are catering for budget and higher demographic Casino clientele. I go here for Business, so what I am looking for is to stay in central Auckland so I can get around... More 

Was this review helpful? Yes 1
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Harpoon31 Thank you for reviewing your most recent stay with us. I am pleased you enjoy your stays with us and we meet your expectations when staying. We do like to recognise our regular guests so please get in touch with me prior to your next stay. I look forward to hearing from you. Kind Regards Alison Borland I... More 

Hotel Review Summarization

What travelers say

  • Sky City(11)
  • Room service(7)
  • Very nice(3)
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The Hotel (37)

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