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All 76 Auckland hotels

SKYCITY Grand Hotel

5.0 of 5 Hotel   |   90 Federal St, Auckland, New Zealand
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SKYCITY Grand Hotel
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85%
Ranked #6 of 76 hotels in Auckland
A recent review
5 of 5 stars reviewed 5 days ago
Arezo H
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  • Reviews (1,185)
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1,185 people have reviewed this hotel

Traveler rating
    628
    378
    123
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at sky-city grand for 3 nights and we absolutely enjoyed our stay. We stayed in the harbour view room on the 16th floor and the view was really amazing. For me the most important thing about a hotel is its cleanliness and although I'm quite picky, I approved of the level of cleanliness. The room... More

Was this review helpful? Yes 1
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Arezo H Thank you for taking the time to review your recent stay at The Grand Hotel. Thank you for your review, feedback is of paramount importance to us - it was a pleasure to read and has been passed onto the team. Thank you also for your recommendations which have been received by our management team to review.... More

Contributor
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is nicely located in the heart of auckland close to most locations. Very clean and modern. We stayed in a harbour-view room at level16 which was quite nice. We enjoyed our stay. We could not fault this hotel at all. The staff were quite polite and helpful. It is a bit expensive to stay in this hotel but... More

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Farhad A Thank you for taking the time to review your recent stay at The Grand Hotel. It’s great to hear that you enjoyed your stay with us in one of our newly refurbished Premium Harbour View Rooms and thank you for recommending us to others. We hope to welcome you back in the very near future. Alison Borland... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was very impressed with this hotel during my stay on 6/2/14-6/5/14. For the price, you cannot beat the location and the amenities. The rooms were clean and looked new. Got the standard room which had 1 full sized bed and a twin bed. Had a room on the 20th floor with amazing views of the city. Checked out the... More

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear SXLEE57LIFE Thank you for taking the time to review your recent stay at The Grand Hotel. I am pleased you enjoyed your stay with us and we hope to welcome you back very soon! Alison Borland | Guest Relations Executive | SKYCITY Grand Hotel Alison.borland@skycity.co.nz More

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Beautiful interiors, spacious rooms overlooking the city, plenty of choice for food and drinks. My boyfriend and I went to Depot for dinner and it was fantastic! share plates and premium new zealand beers and we tried lots of things we wouldn't normally which was great for the taste buds! The valet parking was really helpful and the check out... More

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Antonia B Thank you for taking the time to review us, it’s great to hear that you enjoyed your stay. SKYCITY has so many different choices when it comes to dining – something for everyone. Depot is very popular with our guests and the team there will enjoy reading your comments. The team look forward to welcoming you back... More

Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at SkyCity Grand on my short holiday in NZ. I truly enjoyed my stay and would definitely stay here again. The staff was friendly, always offering a smile, a greeting whenever I encountered them. I need to give special kudos to Manuel, he always smiled, sang a smile, gave a kind word. I arrived early on my... More

Was this review helpful? Yes 1
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear ectravelermd Thank you for taking the time to review us, I am so pleased you enjoyed your stay at The Grand Hotel. Excellent customer service is what we take pride in and I look forward to passing your comments onto our wonderful team and in particular to Manuel our porter – they will be thrilled to hear your feedback.... More

Bangkok, Thailand
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in the beginning of our New Zealand trips. Our room was so nice with two queen size bed which very comfortable, clean, spacious decoration. Staffs were very friendly with warm welcome and willing to help.The hotel is within walking distance to a number of top restaurants. We would stay there again anytime. Loved everything about the hotel.

Was this review helpful? Yes 1
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Thanya H Thank you for taking the time to review your recent stay at The Grand Hotel – I am so pleased you enjoyed your stay with us in our newly refurbished Premium Twin Room. Gusto is our new breakfast restaurant and I must agree the pastries are devine! I hope you have a wonderful time in New Zealand... More

Perth
Contributor
14 reviews 14 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay here was unexpected due to weather conditions delaying our travel. Within the hour of booking we were checked in and were able to access the room early which was great after the stress of our travel delays. The service, cleanliness and services was exceptional. I would highly recommend trying the Japanese restaurant downstairs, it was the most delicious... More

Was this review helpful? Yes 1
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Sam P Thank you for reviewing your stay at The Grand Hotel. It's great to hear you enjoyed your stay with us and had a wonderful dining experience at Masu one of our award winning restaurants - the team will love to hear your comments! The team hope to welcome you back in the near future. Alison Borland |... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

From the moment we arrived we were treated with a friendly warm welcome. We were able to check in early which was just perfect. What a fabulous place to stay. Modern, clean and spacious hotel lobby with lots of tables to relax and have a drink or two. Our room was very modern and clean. It had a bath and... More

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Lekrom Thank you for reviewing your stay at The Grand Hotel. It sounds like you stayed in one of our new Premium Harbour View Rooms with amazing views over the harbour - I am so pleased you liked the new decor and had great stay with us. The team look forward to welcoming you back very soon. Alison Borland... More

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

The location is excellent, right in the heart of the city with fantastic views. The refurbished rooms are done to an excellent standard with beautiful decor and amenities. The growing Federal St dining precinct is also fantastic - an amazing range of top notch options right at the doorstep of the Grand. We had a fantastic stay and the staff... More

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear FrancesBraatvedt Thank you for taking the time to review your recent stay at The Grand Hotel. I am delighted you enjoyed your stay with us and liked our new rooms. The work on Federal Street is now complete and I must agree looks great with the numerous restaurants to choose from. The team at The Grand Hotel look forward... More

Northampton
Top Contributor
51 reviews 51 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as part of a tour of New Zealand and this was definitely the highlight, hotel wise, a lovely luxury hotel, with all of the comforts you would expect. It is everything it claims to be and we had a very pleasurable stay. In the centre of Auckland it gives easy access to pretty much anywhere in the... More

Was this review helpful? Yes
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear thesprat Thank you for your recent review of The Grand Hotel, I am so pleased that you enjoyed your with us and hope that you had a wonderful holiday in New Zealand. We hope to welcome you back in the near future. Alison Borland | Guest Relations Executive | SKYCITY Grand Hotel Alison.borland@skycity.co.nz More

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Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SKYCITY Grand Hotel 5*
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Auckland #4 Spa Hotel in Auckland #5 Family Hotel in Auckland #5 Luxury Hotel in Auckland #6 Romantic Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 
Number of rooms
312

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