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All 76 Auckland Central hotels

SKYCITY Grand Hotel

5.0 of 5
90 Federal St, Auckland Central, New Zealand
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SKYCITY Grand Hotel
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Most recent review
5 of 5 stars Reviewed June 19, 2013
Patricia W Fort Wayne, Indiana
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798 reviews from our community

Traveler rating
    407
    259
    86
    33
    12
See reviews for
Families
52
 
Couples
426
 
Solo
58
 
Business
160
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Fort Wayne, Indiana
Top Contributor
80 reviews 80 reviews
16 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 19, 2013 NEW via mobile

We stayed upon arrival to Auckland from Australia with no idea of what to expect. OMG great setting, wonderful setting, everyone helpful and friendly. Special thank you to the big man in concierge, great personality he went out of his way to be helpful. Rarely do you visit any hotel on one occasion and have someone remember you. The suite... More

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Featherston, New Zealand
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 17, 2013 NEW

We stayed at Sky City Grand in May for three nights and enjoyed everything. From the superb breakfast to a great night sleep. It is a comfortable and relaxed place to stay. The rooms are quiet and well equipped. Bathroom with bath and shower. All very clean and well maintained. The service from the staff is what you can expect... More

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See 2 more reviews by Wim31 for Auckland Central
Wellington, New Zealand
1 review
5 of 5 stars Reviewed June 17, 2013 NEW

All the staff were very helpful and thoughtful ,Room was very nice clean,quiet,stayed on the 12 floor nice views ,Food was lovely at the grill ,the slider buns next door are worth trying. Could have won at the casino and it would have been a perfect couple of days.

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South Africa
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 17, 2013 NEW

The fact that the management actually read and respond to these review says a whole lot about the place! My husband and I stayed here 5 nights and we loved it. Lovely quiet rooms, very clean, great service all around. The conciege and doormen were absolutely excellent, very friendly. The Conceige found us a great car to rent at last... More

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Buenos Aires, Argentina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 14, 2013 NEW

The staff is absolutely helpful and pleasant. Hotel is well located although being so close to the casino. Its quiet. Rooms are soundproof and with good obscurity . Bathroom is large and comfortable. The restaurant the grill offers a very good selection of meats and very well cooked (perhaps not big enough for meat meals) and price is convenient. The... More

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review
June 16, 2013

Dear Marcelo_M312741 Thank you for reviewing The Grand Hotel on TripAdvisor. I was happy to read that you enjoyed your stay with us and I am sure that our TripAdvisor viewers will find your feedback helpful. The team take pride in delivering great customer service and they will take pleasure in reading your comments. I trust you had a pleasant... More

Canberra, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 14, 2013 NEW

I don't know why other people don't like the hotel but I would highly recommend it for anyone planning for a trip in this area. The interior design follows a consistent modern and simplistic pattern, which makes it stands out from all those excellent but conservative hotels in this area. The bathroom doesn't provide small things you would generally find... More

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See 2 more reviews by Aaron L for Auckland Central
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review
June 16, 2013

Dear Aaron L Thank you for your recent review of The Grand Hotel on TripAdvisor, I am pleased that you enjoyed your stay with us and again thank you for your feedback. The team hope to welcome you back in the near future. Don’t hesitate to request a room on a high floor or alternatively contact me directly. Kind Regards... More

Columbus, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 12, 2013

The Grand was a nice place to conclude our trip to NZ. The staff were friendly and helpful at all times. Our room was very quiet, comfortable, and clean. The dining was superb, too. However, we noticed a few flaws with housekeeping (unrinsed tea cups, towels thrown on coffee table or on bed). Also, there seemed to be problems with... More

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See 2 more reviews by SeanMac14 for Auckland Central
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review
June 16, 2013

Dear SeanMac14 Thank you for your recent review of The Grand Hotel on TripAdvisor. Thank you for positive feedback and also your comments identifying areas which we can improve. Your feedback will be discussed with our management team and shared with the team as a training tool. I trust you have a pleasant journey home to Ohio. Kind Regards Alison... More

Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 10, 2013

Not sure what the "Grand" is about. The bathroom was dirty - dirty bathtub, streaks and grime on the shower glass panes, hair in the shower and sink. It was pretty disgusting actually. We didn't complain so not sure if they would have rectified this. I just think that for the cost of the room, we would expect a much... More

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review
June 16, 2013

Dear noele_fd Thank you for taking the time to review The Grand Hotel on TripAdvisor. I was very disappointed to read your feedback and thank you for alerting us to areas which we can clearly improve. This is certainly not the high standard we take pride in and your comments will be shared with the team. I welcome you to... More

Melbourne, Australia
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 9, 2013

A five star hotel is flawless in every way and unfortunately the Grand misses the mark in a few areas. It's location is excellent and the food options of The Depot and The Grill are amazing. Rooms are tired with scuff marked furniture although the beds are sumptuously comfy and bathrooms very functional with great water pressure. Service levels are... More

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Christchurch, New Zealand
2 reviews
5 of 5 stars Reviewed June 9, 2013

Have just had the weekend here with my husband. I found experience to be well worth it. The service was excellent. Our room was on the 21st floor. I arrived a few days after my husband and the key I was given didn't work for the door but it was all good. Front staff were friendly. Found the room to... More

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Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review
June 16, 2013

Dear scooby1961 Thank you for taking the time to review The Grand Hotel on TripAdvisor. I am glad that you enjoyed your stay with us. The team take real pride in delivering great customer service and will be delighted to read your feedback. Being a central city location we do overlook other buildings and may I recommend booking a Harbour... More

 
 
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SKYCITY Hotel
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4 of 5 stars 584 Reviews
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Hotel Summarization (Beta)

What travelers say

  • Sky City(54)
  • Sky Tower(36)
  • Room service(34)
  • Very nice(26)
  • Valet parking(20)
  • New Zealand(15)
  • Friendly and helpful(5)
  • Only complaint(4)
  • Key card(3)
  • Clean modern(3)

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland Central, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Auckland Central
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Auckland Central
#4 Romantic Hotels in Auckland Central
#4 Luxury Hotels in Auckland Central
#9 Family Hotels in Auckland Central
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand

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