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Quay West Suites Auckland

4.5 of 5 8 Albert Street, Auckland 1010, New Zealand
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Certificate of Excellence 2014
Quay West Suites Auckland
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Quay West Suites Auckland
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361 reviews from our community

Traveler rating
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    47
    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Quay West Suites Auckland
See the most recent reviews
Taupo
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 21, 2014

Fabulous staff who dealt with a few minor issues promptly and were immensely helpful. Wonderful roomy apartments, well appointed and in a great location for the CBD and events. Harbour view is worth it.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear Taup0 Thank you for your recent feedback. It is great to know that you have found our staff very helpful and loved our apartment. We are looking forward to seeing you again here at Quay West Suites Auckland Kind Regards Shawn Wei Assistant Manager More 

Atlanta, Georgia
Top Contributor
61 reviews 61 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 21, 2014

We expected, for the price and promotion, a bedroom with modest cooking facilities and fridge. What we got was a five-room apartment! Nicely appointed living room (plus dining table) and bedroom, bath with tub and separate shower, fully operational kitchen, including oven and dishwasher, and, wonderfully, a separate laundry room with washer and drier. On a long trip, this is... More 

Was this review helpful? Yes 4
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear morta Thank you for your comments It is great to know that you have made full use of the facilities in your room and thoroughly enjoyed your stay. Thank you again and we will see you again Kind Regards Shawn Wei Assistant Manager More 

Cairns, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 21, 2014 via mobile

We travelled for the a Queen + Adam Lambert concert. We shared a 2brm suite on floor 21. Our corner suite had fabulous views of the viaduct and around to the Sky tower. We walked most places including to the Vector Arena for the concert. Room was clean and spacious. Balcony all the way around. Decor and furniture was a... More 

Was this review helpful? Yes
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear WonderWoman1414 Thank you for your recent comments It is always great to reveive positive feedback and we hope to see you soon again Thank you. Kind Regards Shawn Wei Assistant Manager More 

Sheffield
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 9, 2014

Fabulous suites in a fantastic location in the centre of Auckland. Just a short walk to the quayside with great restaurants, and also the amazing Sky Tower. Free wi fi in reception. Suites large, comfortable and clean.

Was this review helpful? Yes 1
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear Pete_Sheffield_UK We very much appreciate your comments regarding your stay at the Quay West Suites Auckland. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Shawn Wei Assistant Manager More 

Whitianga, New Zealand
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 6, 2014

We arrived at Quay West Suites Auckland to a warm welcome and nothing was to much trouble as we were checked in and assisted with Car Parking. Our 1 Bedroom Suite on the 19th Floor was clean and comfortable with views over the bay and looked smart and contemporary. We were Auckland to celebrate a special Birthday and to see... More 

Was this review helpful? Yes 1
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear DavidinNZ Thank you for your great feedback. It is great to know that you celebrated your special day in one of our suites and thoroughly enjoyed your stay as well. Thank you again and hope your next visit will be as pleasant as the previous one Kind Regards Shawn Wei Assistant Manager More 

Northern Virginia
Top Contributor
316 reviews 316 reviews
89 hotel reviews
217 helpful votes 217 helpful votes
4 of 5 stars Reviewed September 4, 2014

Quay West Auckland is located only a couple of blocks from the harbor. If you are up high (I was on 24), you'll likely have a decent water view, though the harbor in Auckland is not as pretty as Sydney harbor. Still, it isn't bad. The room was dated, with furniture that had seen its share of wear and tear.... More 

Was this review helpful? Yes
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear luv2travl003 Thank you for your recent feedback In regards to our in room furnitures, we are currently talking to our partners and in the process of upgrading them. Once again, thank you for sharing your experience and we hope to see you again in the near future. Kind Regards Shawn Wei Assistant Manager More 

Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 28, 2014 via mobile

We had just arrived in New Zealand and were jet lagged. We were booked in to Quay West and went up to our room. Our room was clean & had good facilities. The first night we opened up the sofa bed and it was a total wreck, we decided to test it but the moment you laid down you got... More 

Was this review helpful? Yes 1
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear John396 Thank you for taking the time to tell us about your experience at the Quay West Suites Auckland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Quay West, we strive to provide a superior experience for every customer; therefore your feedback is very important to us.... More 

Bay of Islands
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 23, 2014

From the moment we checked in at reception, we were impressed. Got an apartment on the 24th floor & looked straight out over the harbour. Could see the ferries come & go. As we walked into our apartment the first word was WOW. Clean, tidy & spacious. Lovely having the separate bedroom & a balcony from both the bedroom &... More 

Was this review helpful? Yes
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear Puket135 Thank you for sharing your experience I am glad to know that you have thoroughly enjoyed your stay and made full use of Level 5 facilities Thank you again and hope to see you again in the near future Kind Regards Shawn Wei Assistant Manager More 

Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2014

On arrival in New Zealand, we stayed at the Quay West Suites. A fantastic venue with great views and perfect central location. The apartment had everything we could have asked for and lots we would not have thought of, including a wonderful spa bath. Friendly staff.

Was this review helpful? Yes
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear TracyAnn143 Thank you for your great feedback and we are looking forward to accommodate you again in the near future. Kind Regards Shawn Wei Assistant Manager More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2014

This was an excellent apartment. Very well presented, immaculately clean and very helpful staff. We stayed in a 2 bed suite with great views of the city and dock lands. It had all the trimmings one expects these days and not only was the wifi signal excellent, it was free for members! One thing to note though, it doesn't have... More 

Was this review helpful? Yes 1
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear John G Thank you for your recent feedback I am glad to learn that your overall experience was a positive one. Thank you and we hope to see you soon again Kind Regards Shawn Wei Assistant Manager More 

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Additional Information about Quay West Suites Auckland

Address: 8 Albert Street, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quay West Suites Auckland 4.5*
Number of rooms: 57
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Also Known As:
Quay West Suites Auckland Hotel Auckland Central
Quay West Hotel Auckland
Quay West Auckland
Quay West Suites Auckland New Zealand
Hotel Style:
#14 Family Hotel in Auckland
#14 Romantic Hotel in Auckland
#16 Luxury Hotel in Auckland
#19 Business Hotel in Auckland

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