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Quay West Suites Auckland

#16 of 77 Hotels in Auckland
Certificate of Excellence
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8 Albert Street, Auckland 1010, New Zealand
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Quay West Suites Auckland
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Quay West Suites Auckland
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390 reviews from our community

Traveler rating
    179
    145
    47
    13
    6
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116
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Excellent location and views Staff very helpful, Simone very friendly and apologetic The bad stuff, which has been mentioned before! First room very battered and tired Smelt musty and holes in curtains No alternative room available until next day which then took half a day out of schedule This also had ripped curtains which they came and took down Gave... More 

Was this review helpful? Yes
Sydney, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Situated a short stroll from the marina and ferries the Quay West suites have the perfect location in Auckland. I was surprised at how large the apartment was with a good sized main room with dining and lounge areas, plus two big bedrooms with large wardrobes. Our apartment looked out over the marina at night and had a brilliant view... More 

Was this review helpful? Yes
Canberra, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My partner had not been to Auckland before and we had only the night of our arrival and the following morning to look around. The QW was ideally placed, had convenient parking, the staff were most helpful and the room excellent. We will be back.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Redondo Beach, CA
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here on arrival in NZ at the start of a 3-week trip. Check-in was easy, room was excellent (had mini-kitchen & living room), wifi was free with membership in ACCOR's club. Location was near harbor & major shopping district on Queen St. We were exhausted on arrival and would have enjoyed an in-hotel restaurant.

Was this review helpful? Yes 1
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear Gato77 Thank you for your kind comments on trip advisor. We will be looking forward to welcome you in the near future Kind Regards Shawn Wei Senior Assistant Manager More 

Kendal, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i have stayed here many times we had a one bedroom suite with views to the harbour the suites are huge with really comfortable beds and everything is high spec with wmc drier microwave i love staying here it used to have a restaurant and you could have breakfast but no longer although i did get a message that this... More 

Was this review helpful? Yes 1
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear sandra M Thank you for your great review on tripadvisor It is great to know that you have always chosen Quay West Auckland as your first preference when staying in Auckland and we hope to welcoming you again in the near future. Thank you again Kind Regards Shawn Wei Senior Assistant Manager More 

England
Top Contributor
82 reviews 82 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The reviews of Quay West Suites were smack on. The staff were excellent . They dealt efficiently with all our inquires . The suites were superb - large clean and well appointed. They were ideally situated for bars, restaurants, ,sightseeing and shopping. .We had a great time and will use them again when we visit Auckland.

Was this review helpful? Yes 1
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear Ian J Thank you for your positive feedback and learnt that you have thoroughly enjoyed your stay We hope to welcome you again. Kind Regards Shawn Wei Senior Assistant Manager More 

Chelmsford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This was our first stop at the start of our New Zealand visit and we were very impressed. Our apartment was huge! You could easily have lived here on a permanent basis. It was also clean and well equipped. Don't be put off by the immediate area the apartments are in, which feels a little run down. You are only... More 

Was this review helpful? Yes
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear Mick L Thank you for your recent review on the tripadvisor. It is always a pleasure to receive positive feedback like yours Most importantly, it is great to know that our staff has helped you tracking down your Kindle and returned it to you as well. I will certainly pass on your compliments to our Manager on Duty that... More 

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 14, 2015

Back in Auckland once more and stayed at Quay West Apartments. Once again, professional staff and check in, rooms are always good, decent kitchen and bed. Location is great and views over Auckland if staying high up are great too. An all round great place to stay for a few days when you want something a little more than one... More 

Was this review helpful? Yes
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear Greg W Thank you for your feedback. And it is great to learn that you have once again enjoyed your stay here at Quay West Suites Auckland. We look forward to welcoming you again in the near future. Kind Regards Shawn Wei Senior Assistant Manager More 

Brisbane, Australia
Top Contributor
54 reviews 54 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 3, 2015

We stayed in Auckland for 4 nights after some touring on the north island of NZ so wanted something with a bit more space. Booked the 1 bed apartment and it was so spacious and had really good views. We were in Auckland for the rugby league Auckland 9's tournament so we originally booked this hotel because it was so... More 

Was this review helpful? Yes 1
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear JudeH803 Thank you for your recent review and it is always a pleasure to receive positive review like yours Hope you enjoyed the league while you were here and looking forward to welcoming you again here at Quay West Suites Auckland Kind Regards Shawn Wei Senior Assistant Manager More 

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