I use TripAdvisor frequently to seek out the best hotels, but rarely leave a comment. After my Quay West experience however, I feel compelled to submit a review as our stay has been nothing short of wonderful. Although it appears to be a big property (30+ floors) you feel as though you're among very few guests due to the personal... more

I stayed here with my wife and two small children as a stopover on the way to Cook islands. The location in the centre of Auckland allowed us to have a quick look around the centre of Auckland - we spent most of the time at the nearby Maritime museum which is well worth a visit. Although we didn''t get... more

lovely views...had a good time...decent rooms...great for a night or two...might look for better options next time around.. more

My partner and I had to travel to Auckland for a funeral over this past weekend. Arrived at midnight on Friday night and left on Sunday afternoon. Night staff were fairly aloof and were unorganised - room keys didn't work and we had to go back down to reception to get the keys re-swiped. We had a one bedroom "high... more

We had asked for early check in as we were arriving at 5am from SFO but they denied receiving that and I had made sure my travel agent had asked as well. We actually arrived at 4am and were sitting in the lobby at 5am. We asked for the early check in and were denied. Yes the suites were large... more

Glorious stay in a very large and comfy 2 BR corner suite high floor - we were all thrilled at the lovely view, great service, good breakfast, nice exec lounge area, thanks to Adam on the desk...great service from him XX will recommend and stay there again...just the best!!!!! more

Excellent value for money. Great location; excellent facilities, high quality furnishings and equipment. more

We were in NZ for 9 days and stayed in 6 hotels, but this one clearly stands out as our favorite. In a few words: Luxurious but still family friendly We stayed as a family with 2 young children and found the room had all the comforts of home (including Disney channel!). The balcony had a beautiful view of the... more

We had a two bed roomed apartment on a high floor with super views, 2 balconies. All comfortable, clean, well equipped and it felt like home. In fact if you ignored it was any sort of hotel it would rate 5 stars. So what did it fall on, well with a disabled spouse some assistance would have been nice with... more