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All 76 Auckland hotels

Quay West Suites Auckland

4.5 of 5 Hotel   |   8 Albert Street, Auckland 1010, New Zealand
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Quay West Suites Auckland
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82%
Ranked #18 of 76 hotels in Auckland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Pete_Sheffield_UK Sheffield
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348 people have reviewed this hotel

Traveler rating
    160
    125
    47
    10
    6
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102
138
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47
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Sheffield
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Fabulous suites in a fantastic location in the centre of Auckland. Just a short walk to the quayside with great restaurants, and also the amazing Sky Tower. Free wi fi in reception. Suites large, comfortable and clean.

Was this review helpful? Yes 1
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear Pete_Sheffield_UK We very much appreciate your comments regarding your stay at the Quay West Suites Auckland. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Shawn Wei Assistant Manager More

Whitianga, New Zealand
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at Quay West Suites Auckland to a warm welcome and nothing was to much trouble as we were checked in and assisted with Car Parking. Our 1 Bedroom Suite on the 19th Floor was clean and comfortable with views over the bay and looked smart and contemporary. We were Auckland to celebrate a special Birthday and to see... More

Was this review helpful? Yes
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear DavidinNZ Thank you for your great feedback. It is great to know that you celebrated your special day in one of our suites and thoroughly enjoyed your stay as well. Thank you again and hope your next visit will be as pleasant as the previous one Kind Regards Shawn Wei Assistant Manager More

Northern Virginia
Top Contributor
303 reviews 303 reviews
88 hotel reviews
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed 1 week ago

Quay West Auckland is located only a couple of blocks from the harbor. If you are up high (I was on 24), you'll likely have a decent water view, though the harbor in Auckland is not as pretty as Sydney harbor. Still, it isn't bad. The room was dated, with furniture that had seen its share of wear and tear.... More

Was this review helpful? Yes
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear luv2travl003 Thank you for your recent feedback In regards to our in room furnitures, we are currently talking to our partners and in the process of upgrading them. Once again, thank you for sharing your experience and we hope to see you again in the near future. Kind Regards Shawn Wei Assistant Manager More

Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We had just arrived in New Zealand and were jet lagged. We were booked in to Quay West and went up to our room. Our room was clean & had good facilities. The first night we opened up the sofa bed and it was a total wreck, we decided to test it but the moment you laid down you got... More

Was this review helpful? Yes 1
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear John396 Thank you for taking the time to tell us about your experience at the Quay West Suites Auckland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Quay West, we strive to provide a superior experience for every customer; therefore your feedback is very important to us.... More

Bay of Islands
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment we checked in at reception, we were impressed. Got an apartment on the 24th floor & looked straight out over the harbour. Could see the ferries come & go. As we walked into our apartment the first word was WOW. Clean, tidy & spacious. Lovely having the separate bedroom & a balcony from both the bedroom &... More

Was this review helpful? Yes
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear Puket135 Thank you for sharing your experience I am glad to know that you have thoroughly enjoyed your stay and made full use of Level 5 facilities Thank you again and hope to see you again in the near future Kind Regards Shawn Wei Assistant Manager More

Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On arrival in New Zealand, we stayed at the Quay West Suites. A fantastic venue with great views and perfect central location. The apartment had everything we could have asked for and lots we would not have thought of, including a wonderful spa bath. Friendly staff.

Was this review helpful? Yes
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear TracyAnn143 Thank you for your great feedback and we are looking forward to accommodate you again in the near future. Kind Regards Shawn Wei Assistant Manager More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2014

This was an excellent apartment. Very well presented, immaculately clean and very helpful staff. We stayed in a 2 bed suite with great views of the city and dock lands. It had all the trimmings one expects these days and not only was the wifi signal excellent, it was free for members! One thing to note though, it doesn't have... More

Was this review helpful? Yes 1
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear John G Thank you for your recent feedback I am glad to learn that your overall experience was a positive one. Thank you and we hope to see you soon again Kind Regards Shawn Wei Assistant Manager More

Sydney, Australia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 5, 2014

Difficult to beat the location of the Quay west Suits. Was great value for money, clean and comfortable. Would happily stay there again any time. Plenty of restaurants close by and with major public transport terminal with in a 2 minute walk makes it the perfect base for getting around Auckland.

Was this review helpful? Yes 1
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear Aussie_Tourist79 Thank you for your feedback. It is great to know that you have thoroughly enjoyed your stay and we hope your next stay will be as pleasant as previous one. Thank you again. Kind Regards Shawn Wei Assistant Manager More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

Quay West Suites are well appointed and very well located in downtown Auckland. Perfect when staying for several days be it business or pleasure. Suites have decent kitchen and space for working. Can't fault Quay West. Good value for money.

Was this review helpful? Yes
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear Greg W Thank you for your recent comments in regards to Quay West Suites Auckland. It is always great to receive positive feedback. Thank you again for your loyalty and we look forward to welcoming you back in the near future Kind Regards Shawn Wei Assistant Manger More

Hong Kong
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 2, 2014

We stayed one night at Quay West. Its location was superb and allowed us quick access to the restaurants at the waterfront area. The apartment itself was spacious and clean. The kitchen was well equipped and we appreciated the provision of laundry facility inside our room, particularly after a few days trip in Taupo and Rotorua. The balcony was big... More

Was this review helpful? Yes 1
ShawnWAM, Manager at Quay West Suites Auckland, responded to this review

Dear RonnieHongKong Thanks for sharing your experience and it is always great to receive positive comments. Thank you again and we hope to see you again in the near future Kind Regards Shawn Wei Assistant Manager More

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Additional Information about Quay West Suites Auckland

Address: 8 Albert Street, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quay West Suites Auckland 4.5*
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Also Known As:
Quay West Suites Auckland Hotel Auckland Central
Quay West Hotel Auckland
Quay West Auckland
Quay West Suites Auckland New Zealand

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Romantic Hotel in Auckland #17 Luxury Hotel in Auckland #18 Family Hotel in Auckland #20 Business Hotel in Auckland
Hotel Class
Number of rooms
57

Questions & Answers

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Alice Springs, Northern Territory, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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