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All 77 Auckland Central hotels

Quay West Suites Auckland

4.5 of 5 Hotel   |   8 Albert Street, Auckland Central 1010, New Zealand
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Quay West Suites Auckland
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82%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
Clifford C London, United Kingdom
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318 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
Pacific Palisades, CA
Top Contributor
125 reviews 125 reviews
50 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

A high-rise apartment complex about one block from harbor side and the Ferry Building where the Airport Shuttle Bus stops. Friendly and very helpful front desk staff. Spacious lobby with available computer and free wi-fi connection. The small cafe on the mezzanine floor was disappointing with very little to offer. We were in a large one-bedroom with twin beds. The... More

Was this review helpful? Yes 1
Raleigh, North Carolina
Top Contributor
154 reviews 154 reviews
44 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I loved the convenience and spaciousness of these immaculately clean apartments with great views and all the trimmings. It allowed us to get over our jet lag in comfort. We had the one-bedroom apartment, which also has a sofa bed in the living room if one of us starts snoring (wink, wink), a fully furnished kitchen, which... More

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ShaneE174, General Manager at Quay West Suites Auckland, responded to this review

Dear fievel1079, Thank you for your recent comments on Tripadvisor, it is great to here you enjoyed your time in Auckland. We look forward to welcoming you back in the near future. Kind regards, Shane Edwards General Manager More

Sydney, Australia
Contributor
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Quay West Apartments in Auckland for 4 nights in March 2014. The apartments are in a top location - just one block back from the harbour's edge and a very easy walk to the central CBD area, and just around the corner from the Viaduct which is great for trendy little cafe's and restaurants. The apartments... More

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ShaneE174, General Manager at Quay West Suites Auckland, responded to this review

Dear blantyreSydney, We are very fortunate to be so close to everything in the CBD; thank you for your comments and we look forward to welcoming you back. Kind regards Shane Edwards General Manager More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Situated conveniently for ferries and lots of restaurants and bars. Decent rooms. Friendly and helpful check in staff. Cafe on first floor was dead but lots of options nearby. Pool and hot tub were nice.

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ShaneE174, General Manager at Quay West Suites Auckland, responded to this review

Dear Stephen T Thank you for your recent comments on Tripadvisor. With the hotel situated in a fantastic location the options for restaurants and cafe’s is endless. Kind regards Shane Edwards General Manager More

Vancouver
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night on March 24, 2014 passing through Auckland. Excellent one bedroom suite. Spacious, with all the amenities you'd need: stove, fridge, dishwasher, laundry (washer/dryer) etc. Comfortable bed, great balcony and well located downtown- walking distance to transportation, sites, shops & restaurants. The staff was very friendly and helpful. We were just ending a five week... More

Was this review helpful? Yes 1
ShaneE174, General Manager at Quay West Suites Auckland, responded to this review

Dear Jack025, It always gives me pleasure to hear what our guests have to say about our hotel. Thank you for taking the time to provide us with feedback. Kind regards, Shane Edwards General Manager More

NZ
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Really enjoyed the Quay West. Was in short walking distance to the viaduct, wynyard quarter, ferries, britomart and shops so great place to be . The accommodation was well priced and the pool and spa were great and never too busy. The fittings are a bit dated but all was comfy and clean. Would definately stay again and recommend to... More

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ShaneE174, General Manager at Quay West Suites Auckland, responded to this review

Dear MagFamily, Thank you for your recommendation we really appreciate it. We look forward to welcoming you back to Quay West. Kind regards Shane Edwards General Manager More

Perth, Australia
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 3 weeks ago

Booked to stay here for one night to celebrate our wedding anniversary. On arrival our room had a terrible smell and when we complained a staff member came with air freshener which made no difference. We were then moved to another room which was not clean and had stained bedding. To top it all off our credit card was charged... More

Was this review helpful? Yes
ShaneE174, General Manager at Quay West Suites Auckland, responded to this review

Dear Annie lane, Thank you for your recent comments on Tripadvisor. I am sorry that we were unable to meet your expectations on this occasion. I have passed your comments on to our Executive Housekeeper to review with her team as we receive many great comments regarding cleanliness. With regards to charging your credit card twice; the second pending amount... More

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Additional Information about Quay West Suites Auckland

Also Known As:
Quay West Suites Auckland Hotel Auckland Central
Quay West Suites Auckland Hotel
Quay West Hotel Auckland
Quay West Auckland
Quay West Suites Auckland New Zealand
Address: 8 Albert Street, Auckland Central 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland Central
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Auckland Central
#17 Luxury Hotel in Auckland Central
#20 Business Hotel in Auckland Central
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quay West Suites Auckland 4.5*
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