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Park Regis Auckland

58-60 Queen Street, Auckland 1001, New Zealand (Formerly Mercure Hotel Windsor Auckland)
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Park Regis Auckland
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Park Regis Auckland
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188 reviews from our community

Traveler rating
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    69
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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BOULDER
2 reviews
2 of 5 stars Reviewed yesterday NEW

While located in a fantastic area that is close to the wharf and all things downtown, the rooms at Park Regis were not only old and dirty but literally falling apart. I stayed at the Park Regis two different times while in Auckland and had two different rooms and neither were exceptionally clean or well kept. Each room had something... More 

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Auckland, New Zealand
1 review
1 of 5 stars Reviewed yesterday NEW

great central location. But that's about the only positive. The Lifts weren't working. Stairwell was locked and after finally getting someone to unlock it, I found my key card (7th floor) was not working....so back to reception. Finally in the room and the aircon is so noisy it cannot be used. Room is very small and very basic. Not what... More 

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Wellington, New Zealand
1 review
4 of 5 stars Reviewed yesterday NEW

Next door to all of the big names such as Gucci,Louis vuitton and across the road from Prada and Dior so if your a shopper and have a big wallet go for it. Ask for a upper floor (6) is excellent . ...

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Hamilton, Waikato, New Zealand
Contributor
19 reviews 19 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

walking distance to wharf, shops, restaurants, library, Civic,Queen St, Vector, Britomart, etc. being in the very heart of AKL. was allowed early check out reception but was not instructed about breakfast maybe because package deal not in the first page of check-in details (?) we have to be pro-active all the time! given a room on the 4th flr where... More 

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Bielefeld, Germany
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

I would never stay here again! The location was good- but that's not all! Dirty, dark rooms....never again! Also the breakfast arrangements with the bar is not very comfortable...you were able to choose one dish (yoghurt, musli or eggs).

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Christchurch, New Zealand
1 review
4 of 5 stars Reviewed 3 days ago NEW

A real feeling of yesteryear with the brass coloured lifts and high ceilings, the Park Regis is in the perfect place to enjoy the Auckland Waterfront. Room was no frills and comfortable with everything at your doorstep!

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A TripAdvisor Member
2 of 5 stars Reviewed 5 days ago NEW

We were on first floor. A disco was next door and we heard loud music all night. The location is good for walking to different sites. Do not book a room on the lower floors or you will not sleep in the night time.

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A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

The apartment hotel has nice lobby and not too far private parking. Very good location. We were given a low quality room, large, but with dirty carpet and directly under the roof. Service just average or worse.

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Michael D, General Manager at Park Regis Auckland, responded to this review

Thank you for taking the time to place your feedback A very exciting phase of refurbishment is also underway which will upgrade and improve facilities across the board. Thanks you for bringing to my attention the substandard service you experienced, I will most definitely take the matter further. More 

Wellington, New Zealand
1 review
3 of 5 stars Reviewed 1 week ago

Very well located for my meetings. The room was clean but a little worn with holes in the carpet and a malfunctioning ironing board. I also had to get my swipe card replaced twice, which required two additional trips back to reception. Staff did respond very promptly when advised of the malfunctioning card.

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Michael D, General Manager at Park Regis Auckland, responded to this review

Thank you for submitting your review. More 

Townsville, Australia
2 reviews
1 of 5 stars Reviewed 1 week ago

I would not recommend the Park Regis to anyone.Small and very tired rooms. The staff were not interested when advised the bed was not what we had booked.The shower was the smallest i have ever experienced, I actually couldn't turn around without opening the door.Our room did have a split system air con that worked well.

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Michael D, General Manager at Park Regis Auckland, responded to this review

My apologies for your bad experience We are in the planning stages of a major refurbishment which will upgrade and improve facilities across the board. These improvements are aimed at transforming our classic heritage building into a standout, exciting and trendy hub from which to explore the cream of Auckland’s nightlife. Major improvements are also scheduled for the rooms and... More 

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