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All 77 Auckland Central hotels

Park Regis Auckland

3.5 of 5 Hotel   |   58-60 Queen Street, Auckland Central 1001, New Zealand (Formerly Mercure Hotel Windsor Auckland)
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Park Regis Auckland
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  • Reviews (34)
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34 people have reviewed this hotel

Traveler rating
    2
    9
    7
    8
    8
See reviews for
5
17
4
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

When I first opened the door I wondered what the unusual smell was, so the window was instantly opened, which was a bonus as I like to have fresh air. Still not sure what the 'odour' was, but it eventually became less obvious. The carpet was dirty, the bedside tables were stained & the lighting in the room is extremely... More

Was this review helpful? Yes 1
Michael D, General Manager at Park Regis Auckland, responded to this review

Firstly thank you for your feedback. We value any and all feedback with the view to improve our services based on the feedback of our customers. Our group is in the process of refurbishing the Park Regis Auckland as well as other properties in the group. Our plans include totally overhauling the rooms and bathrooms to bring them up to... More

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was a rip off - the smallest hotel room I have ever seen. When I asked why I was I put in it I was told it was because I was a "single" and this was a single room - why was I charged the full rate? When I asked if she had ever been in the room she... More

Was this review helpful? Yes 2
Michael D, General Manager at Park Regis Auckland, responded to this review

You will be delighted to hear that after our recent takeover we, like you, have recognised the need for a major refurbishment and are embarking on a major project to uplift all aspects of this grand old building. My only regret is that we could not complete this before your stay. We have various types and styles of rooms and... More

Dingwall, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked two rooms in a hurry at airport. Location great. Close to shops, harbour and bus station. Grand entrance is not matched by elsewhere. Reception staff excellent and very helpful. Accessing hotel and reception area is not easy with large cases. Rooms were spacious well furnished but I felt were a bit tired, especially the carpets (also in hallways). We... More

Was this review helpful? Yes 1
San Diego, California
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here four nights and were very happy with this hotel. Sid, at the reception desk was ever so helpful and knew first hand about everywhere we wanted to experience. The hotel was clean, bed was very comfortable, rooms are well equipped with all you need. Minutes to the beautiful harbour, restaurants, night life, car rentals etc. Thumbs up... More

Was this review helpful? Yes
Michael D, General Manager at Park Regis Auckland, responded to this review

Thank you for your great review. Our planned (and very trendy) refurbishment plans will further improve the property. Hope to see you back soon Kind regards Mike Davies General Manager - Park Regis Auckland More

San Diego, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When booking on line it's always a gamble when you arrive, but the minute we arrived at the Park Regis in Auckland I knew we made the right choice. Perfect location in the heart of downtown and within walking distance of nearly everything. The staff was amazing, Sid and Matilde at the front desk are overwhelming what made the hotel... More

Was this review helpful? Yes
Michael D, General Manager at Park Regis Auckland, responded to this review

Thank you for the great review. We are thrilled that you enjoyed all aspects of your stay, particularly the service and location. Mike Davies General Manager- Park Regis Auckland More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel is located within minutes of walking distance from the ferry terminal and Queens Street shopping. There is also a New World supermarket nearby to get any groceries.One of the best hotels to stay for people without a car in central Auckland. Coming to the hotel, the room had kitchen facilities which made it easy to make quick meals.... More

Was this review helpful? Yes
Michael D, General Manager at Park Regis Auckland, responded to this review

Thank you for the great review. We are thrilled that you enjoyed all aspects of your stay, particularly the service and location. Our new beds are proving a hit and our planned refurbishment means even more reason to return. The team looks forward to your next visit. Kind regards Mike Davies General Manager - Park Regis Auckland More

Thornton, Colorado
Top Contributor
76 reviews 76 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the staff at the front desk were top notch and very helpful. Sid and the french girl that work the front counter need some well deserved praise. Their service and genuine care for the customer were exemplary and some of the best I have experienced at any hotel (even 5 star resorts). The rooms were a bit noisy, but should... More

Was this review helpful? Yes 1
Michael D, General Manager at Park Regis Auckland, responded to this review

I sincerely appreciate your detailed insights into our hotel, particularly the points on central location and nightlife. Fort street precinct is fast becoming the trendiest part of town with some exceptionally good options for restaurants, cafes and clubs. With venues like Everybody's Izakaya, Roxy Night Club and Fort Street Union amongst others our location really is a spot on. I... More

Stockton-on-Tees, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed March 14, 2014

Hotel right in the main area, can walk to everything. Bit costly and not much food selection, Rooms need upgrading, carpets particulary, badly stained don' know what with but advise not to walk barefoot on them. No porters to help with luggage and there is a flight of steps from main street to lobby area which you struggle to carry... More

Was this review helpful? Yes
Michael D, Manager at Park Regis Auckland, responded to this review

You will be delighted to hear that after our recent takeover we, like you, have recognised the need for a major refurbishment and are embarking on a major project to uplift all aspects of this grand old building. My only regret is that we could not complete this before your stay. I must correct you however regarding the views, the... More

Nelson, New Zealand
1 review
2 of 5 stars Reviewed March 11, 2014

6 of us booked in August for a stay in March for a concert. Booking was confirmed .In February we were contacted and asked to pay in full within the next 24 hours or our booking would be cancelled.We negotiated another 48 hours and contacted others Decision was made that we had no choice but to pay as Auckland accommodation... More

Was this review helpful? Yes
Michael D, Manager at Park Regis Auckland, responded to this review

Thank you for your feedback. You will be delighted to hear that we are undergoing a major refurbishment in the very near future which involves a total overhaul of rooms , lobby and restaurant. We hope to exceed you expectations the next time you visit. Mike Davies General Manager - Park Regis Auckland More

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Additional Information about Park Regis Auckland

Also Known As:
Accor Hotel Windsor Auckland
Mercure Hotel Windsor Auckland
Park Regis Auckland New Zealand
Address: 58-60 Queen Street, Auckland Central 1001, New Zealand (Formerly Mercure Hotel Windsor Auckland)
Location: New Zealand > North Island > Auckland Region > Auckland Central
Amenities:
Business Center with Internet Access
Hotel Style:
Ranked #56 of 77 hotels in Auckland Central
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Park Regis Auckland 3.5*
Official Description (provided by the hotel):
Offering a historic setting in the heritage listed 'Windsor House', Park Regis Auckland is perfectly located in Auckland's CBD surrounded by shopping districts, restaurants and a short walk to Viaduct Harbour. ... more   less 
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Amenities

Business Center with Internet Access
Hotel Class
Official Description (provided by the hotel)
Offering a historic setting in the heritage listed 'Windsor House', Park Regis Auckland is perfectly located in Auckland's CBD surrounded by shopping districts, restaurants and a short walk to Viaduct Harbour. ... more   less 
Number of rooms
79

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