Mercure Hotel Windsor Auckland (New Zealand) - Hotel Reviews

Address: 58-60 Queen Street, Auckland Central 1001, New Zealand

Region: New Zealand > North Island > Auckland Region > Auckland Central

Amenities:

Business Center Fitness Center Restaurant Room Service Wheelchair access

Hotel Style:

Ranked #48 of 76 hotels in Auckland Central

Price Range: $

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Mercure Hotel Windsor is located in the heart of Auckland City, close to entertainment and shopping precincts. This 1936 heritage listed building is a boutique style hotel offering 79 rooms. The hotel also features an exercise room and the Vault Bar andBreakfast Room. ... more less

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Also Known As:: Accor Hotel Windsor Auckland; Mercure Hotel Windsor Auckland New Zealand

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603 reviews from our community

See which rooms travelers prefer - 82 traveler tips

TheNelsonClan

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Good Stay”

Reviewed June 19, 2013 NEW

Stayed one night. Room was clean and tidy facing Queen St. There was some noise from the street but this has to be expected with the location being in the heart of Queen St. In saying that the noise was minimal as windows double glazed and didn’t affect our sleep. Car parking just down the road so no hassle there... More

Review collected in partnership with Accorhotels.com

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glennomeister

Wellington, New Zealand

Top Contributor

103 reviews

86 hotel reviews

Reviews in 43 cities

34 helpful votes

“Good at the price”

Reviewed June 15, 2013 NEW

I got a basic room for $70 via a Wotif mystery deal. As has tended to be the case when staying here (this is probably my 6th visit) there are little things that let the hotel down, but at the price it was a reasonable deal. This time it was a temperamental television & remote control (the batteries were new... More

See 17 more reviews by glennomeister for Auckland Central

glennomeister has 3 more reviews of Mercure Hotel Windsor Auckland

“Air conditioning problem, so moved to a different room”

Reviewed January 30, 2011
“Pros and Cons”

Reviewed October 14, 2011
“Some disappointing aspects”

Reviewed January 29, 2012

Dear Guest, Thank you for taking time out to share your stay experience at Mercure Hotel Windsor, We are delighted to know that you liked us overall. The Hotel is very conveniently located close to Business hubs, Britomart station and just 10 minutes walk to Vector Arena which makes it a perfect destination for our business as well as leisure... More

SimonArcher

Auckland, Auckland, New Zealand

2 reviews

Reviews in 2 cities

3 helpful votes

“Hard to find anything positive.”

No windows in room No bath, not even a vanity for the ladies to put stuff on. No free wireless in room No minibar Music so loud from neighbouring nightclub you could hear the song lyrics until 7am Rubbish in lifts and lobby Breakfast was an absolute joke. No juice, no clean tables, nothing hot. I can see why they... More

Dear Guest, We would like to thank you for having stayed with us and sparing time to provide us with your valuable feedback. Please accept my sincere apologies for your recent experience at Mercure Hotel Windsor. Your feedback has been taken on board and shared with all concerned hotel departments to ensure that the service standards are consistently met. Maintenance... More

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Buzz61

Invercargill

1 review

“OK if you are a good sleeper”

Reviewed June 13, 2013

Very noisy, night club somewhere near that operated from midnight to 0600 daily. Moved to a quieter room after complaining. This also was noisy but not quite as bad. It was reasonably priced, central, staff went out of there way to help you. unfortunately the noise factor let it down

Dear Guest, We would like to thank you for having stayed with us and sparing time to provide us with your valuable feedback. Please accept my sincere apologies for your recent experience at Mercure Hotel Windsor as we have noted with great concern about the noise from neighbouring night clubs. Your feedback gives us an insight towards the area of... More

A TripAdvisor Member

“It's okay, despite what you may read”

Reviewed June 10, 2013

Yes...it's the middle of the city; yes, there is activity in the middle of the city that can be, at times, a bit above the 65dB threshold some people hanker for... yes, it's seen better days as the Windsor, and yes, the bathroom had mould. BUT! It was convenient. It was comfortable. It was inhabitable. I can over look the... More

Was this review helpful? Yes 1

Dear Guest, We would like to take this opportunity to thank you for having stayed with us and sparing time to provide us with your valuable feedback on your stay at Mercure Hotel Windsor. We have noted your feedback on the stay experience and have shared it with the concerned team to address the problem and ensure the same is... More

StressFree63

Yallourn North

Senior Reviewer

10 reviews

8 hotel reviews

Reviews in 6 cities

4 helpful votes

“Poor design”

Reviewed June 7, 2013

Great location , good staff. Poor room design, three windows all looking at an air conditioning unit. No fresh air of any description, three windows to no where and unable to open anyway, no vents nothing, the room was a box. Not the sort of room standard I would expect from accor and the type I will never stay in... More

Dear Guest, We would like to thank you for your valuable feedback and sharing your experience with us. We are delighted to know that you have liked professional friendly services offered by our staff. We certainly agree that hotel is centrally located close to business hubs, Britomart station and Ferry Terminal which makes it a perfect destination for our business... More

Mconstantino

Rio de Janeiro, RJ

193 reviews

97 hotel reviews

Reviews in 135 cities

154 helpful votes

“One step behind other Mercures, but still a good option”

Reviewed June 6, 2013

Location is great, right inside the CBD, next to one Airport Shuttle bus stop, very close to the ferries and Britomart. Staff was VERY nice all times. Very friendly, smiling, helpful. We were given a handicapped room in a corner, so there were windows in two walls -- something I really enjoyed. Room had good space, two small double beds,... More

Dear Guest, It was indeed a pleasure having you stay with us and we would like to thank you for sparing time to provide us with your feedback as we take pride and strive towards delivering guest experience. We are happy to note that your stay was comfortable and our facilities & services were to your liking and expectation. Hotel... More

wiredfrog

Timaru

97 reviews

36 hotel reviews

Reviews in 36 cities

53 helpful votes

“A hotel with a mid-life crisis”

In terms of price, you can't get any better than this, a historical hotel right in the heart of Auckland CBD. Gucci and Louis Vuitton flagship stores are just downstairs. The front office staff are pleasant, attentive and eager to please. It so happened that I needed documentation to scan and they did that for me immediately. The staff and... More

Dear Guest, I would like to thank you for having stayed with us and sparing time to provide us with your valuable feedback. We are delighted to have such great feedback for our staff and service. The Hotel is very conveniently located close to Business hubs, Britomart station and just 10 minutes walk to Vector Arena which makes it a... More

Jayson T

Melbourne, Australia

4 reviews

6 helpful votes

“Relaxing.”

Reviewed June 3, 2013

I was on a volunteering mission up in the Hunua Ranges and on the weekends, my group came down to the city. We were three to a room back at the house so this was my opportunity to get some alone time and relax. I found this hotel based on a suggestion from the gentleman at the currency exchange booth... More

Was this review helpful? Yes 2

Dear Guest, We would like to thank you for your valuable feedback and sharing your experience with us. We are delighted to know that you have liked professional friendly services offered by our staff. Thanks for highlighting that Mercure Hotel Windsor keep room prices very competitive as compared with other hotels in the city. We have highlighted your concern about... More

KathleenKing

Auckland Region, New Zealand

1 helpful vote

“Great Service = Great Stay”

Reviewed June 1, 2013

The Lovely French attendant that was at the desk the duration of our stay was amazingly helpful and friendly. The new breakfast lay out for the morning was beautifully set up and there was such a large range to choose from. Overall a lovely experience.

Dear Guest, Thank you for your valuable feedback, it is indeed very heartening to know that we could provide you a memorable experience and we are truly honoured and inspired by your recommendation. I do sincerely thank you for expressing appreciation for our team members in particular ‘Mathilde’ your kind sentiments have been shared with the team and shall go... More

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Mercure Hotel Windsor Auckland, New Zealand

Mercure Hotel Windsor Auckland

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