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Pullman Auckland

#13 of 63 Hotels in Auckland
Certificate of Excellence
5.0 of 5
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Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
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1 room 1 guest
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Pullman Auckland
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1,469 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
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  • English first
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  • All months
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    (406)
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Hamilton, New Zealand
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at the Pullman several times and this time chose a one-bedroom room in the Residences tower for the first time. It was a good decision - the room is far superior than the hotel tower with a full kitchen, large bedroom and bathroom and balcony with harbour views. As usual every member of staff we encountered was... More 

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Auckland Region, New Zealand
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed a Saturday night, found the rooms a bit ordinary, shower over the bath etc, the staff were friendly and helpful, we ate at the restaurant where we had the mixed entree platter which was nice, I had the steak main which was very good, cooked to med rare and the sauce and jus was exceptional. The lobby hummed... More 

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Jostravels2014", We are delighted that overall you had a good stay. Should we have the pleasure of welcoming you back, please let me know. We do have rooms with separate showers to the baths and this can be arranged if you request this at the time of making the reservation or by emailing me your booking details. Kind regards,... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a good couple of days staying at this hotel.Great room huge, nicely decorated good furniture massive comfortable bed. The room had a huge couch tv in the room and tv in the bedroom was good. From the moment we arrived to the time we checked out all the staff we talked to were great, friendly and helpful. I... More 

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Rotorua
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Very friendly staff willing to help with every request. The small unexpected services really made the visit very pleasant. Comfortable, well appointed room with a pleasant view. Comfortable bed and tea and coffee making facilities.. Easy walking distance to venues. Secure, underground parking.

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Hamilton, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Our stay at the Pullman was fantastic. We stayed in a two bedroom apartment and loved it. Very clean and comfortable the staff were top notch. The pool area is amazing and very well set up in every way. The only negative was the restaurant we waited for over an hour after ordering for service, and food choices were not... More 

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Willenhall2014", We are so glad that you had the time to enjoy the facilities at the Spa. It is a fantastic space and perfect for those who want to relax and just enjoy the pool and spa pool. We hope to see you again in the not too distant future. We are in the process of launching our new... More 

World Wide Traveller
Level Contributor
76 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent stay, super bed and great staff! Stayed there 3 nights, the hotel delivered as expected, really great bed and the staff goes all the way to solve any issue you may have. The location is OK , just a few hundred meters off the out of the city center, especially as I like to walk and it was a... More 

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Benchmarker", Thank you for your wonderful review! We are delighted that you had a fantastic stay! We hope to see you again soon. Kind regards, Carly Saunders Quality and Attitude Manager More 

Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for four nights on business. First impression very positive - valet and reception team excellent,especially Rebecca. Room simple but clean,with good views over Auckland harbour. I found restaurant menu very restricted and food quality disappointing,especially the pork belly which was extremely fatty. Restaurant prices excessive for the quality - same with the wines where list was small... More 

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Ob18", It was a pleasure to welcome you to Pullman Auckland. Thank you for choosing to stay with us and providing feedback on your stay. We look forward to welcoming you back in February. Please let me know if there is anything I can assist with to make your stay is as comfortable as possible. My email address is... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for the night and to be very honest was a little disappointed in the place. My room was small and tired looking. I get better TV reception when I'm away camping than what was on offer in room. Shower curtains went out 20 years ago yet still feature here. Making up for the lack of sophistication were the staff... More 

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Nelson-Tasman Region, New Zealand
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Enjoyed a two night stay here with my teenage daughter and her friend. The room was very comfortable, spotless and we loved the robes and slippers! Had dinner from the cafe, staff bought it through to the bar area for us, it was top notch and very reasonably price. Room service was fast and the pizza was delicious. The picky... More 

Was this review helpful? Yes
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "7pups", Thank you for your amazing review of your recent stay at Pullman Auckland. A perfect score of 5! What more could we ask for. I am so pleased that you all had a comfortable and relaxing stay. Thank you for your kind comments. Kind regards, Carly Saunders Quality and Attitude Manager More 

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