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Pullman Auckland

#14 of 63 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
5.0 of 5
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Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
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1 room 1 guest
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Pullman Auckland
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1,463 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • All months
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World Wide Traveller
Level Contributor
74 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent stay, super bed and great staff! Stayed there 3 nights, the hotel delivered as expected, really great bed and the staff goes all the way to solve any issue you may have. The location is OK , just a few hundred meters off the out of the city center, especially as I like to walk and it was a... More 

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Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for four nights on business. First impression very positive - valet and reception team excellent,especially Rebecca. Room simple but clean,with good views over Auckland harbour. I found restaurant menu very restricted and food quality disappointing,especially the pork belly which was extremely fatty. Restaurant prices excessive for the quality - same with the wines where list was small... More 

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for the night and to be very honest was a little disappointed in the place. My room was small and tired looking. I get better TV reception when I'm away camping than what was on offer in room. Shower curtains went out 20 years ago yet still feature here. Making up for the lack of sophistication were the staff... More 

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Nelson-Tasman Region, New Zealand
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Enjoyed a two night stay here with my teenage daughter and her friend. The room was very comfortable, spotless and we loved the robes and slippers! Had dinner from the cafe, staff bought it through to the bar area for us, it was top notch and very reasonably price. Room service was fast and the pizza was delicious. The picky... More 

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Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booked an Executive Suite on the 14th floor, the room was very clean and modern. Well appointed with two big LCD flat screens. Didn't realise until we had checked in that there was a lounge on the Executive floor. Staff at reception very helpful and hotel staff in general very attentive to us. The executive lounge has drinks (both alcoholic... More 

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Chief B", Thank you for your amazing review. The team and I are delighted that you had a wonderful stay and very much enjoyed the Executive Lounge. We hope to see you again soon. Kind regards, Carly Saunders Quality and Attitude Manager More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel it is situate in a great location, with a walking distance to shopping, restaurant etc.! Friendly staff nice interior just a little disappointed with the interior of the room!! Really old refurbishment!! Nice and very clean pool area, with heated pool, sauna, steam room and jacuzzi! We been as couple for a week end but I think so... More 

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Alex C", Thank you for taking the time to provide feedback on your stay. It was a pleasure to welcome you to Pullman Auckland. I am so pleased that you had the opportunity to experience the Spa. It is a delightful space to relax and unwind. I am pleased to let you know that while our rooms in the... More 

Auckland Region, New Zealand
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Went to Auckland for weekend, conference with others in trade as myself. The Pullman is a very nice hotel, staff very helpful,hotel clean romms great, but why do they rasie the price of your room just because of and event.Friday $159, Saturday $319.Its not if they had too hire more staff due to number of people at hotel. They can... More 

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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I usually stay at the Sofitel for its convenience to work. But for this one night business stay I wanted try somewhere else. I was not disappointed at the Pullman. The gym is outstanding and the rooms superb. It was a shame I was only there one night. The Accor group really have it covered. Well done.

Was this review helpful? Yes 1
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Matt W", Thank you for choosing to stay with Pullman Auckland. It was a pleasure to have you stay with us and we hope to see you again soon. Kind regards, Carly Saunders Quality and Attitude Manager More 

Australind, Australia
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I love the location and the views from the rooms are great. But the hotels rooms are dated and fairly utilitarian. The beds are comfortable and the bathrooms functional, but the common areas need some TLC. The newer section of the hotel are a whole lot better. The staff are really friendly and helpful and the location is good to... More 

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "NotHereOrThere", It was a pleasure to welcome you to Pullman Auckland in November last year. Thank you for taking the time to provide feedback on your stay. I am pleased to let you know that we have since updated many of our rooms in the hotel tower so we hope to have the pleasure of showcasing these rooms to... More 

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