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Pullman Auckland

#14 of 63 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
Hotel amenities
Pullman Auckland
Best prices for: 1 room 1 guest
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Ranked #14 of 63 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
alex h
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1,421 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Swedish first
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We were traveling with out 3 teenage children and chose the Pullman for our only night in Auckland- we are so pleased we did. Great location, attentive staff and beautifully appointed rooms and facilities. Indoor pool was a big hit after our day of traveling- spa was perfect to unwind in before dinner. No hassle with our booking request to... More 

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Christchurch, New Zealand
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent setting, service, and stay. The staff were very pleasant and helpful. Great location close to the CBD. The room was immaculate and the room service completely efficient. A great place to stay for no hassle accommodation. One evening I had a very loud neighbour but, that can happen anywhere, throw in some earplugs incase.

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Portland, Oregon
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a few days here in June. The hotel is very clean and organized. Breakfast is great. The gym is also good size but filled up each day with other business travelers. The room was a little on the small side but clean. The bedding was on the rough side, especially compared to a Hyatt, Ritz or Westin. The bathroom... More 

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Dan R", Thank you for taking the time to provide feedback on your recent stay at Pullman Auckland. It was a pleasure to welcome you. I am pleased to let you know that we do have rooms with separate showers to the bath. Please kindly email me your booking details and I will be happy to ensure that you... More 

Auckland, New Zealand
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We thoroughly enjoyed our weekend at Pullman Auckland! The pool area was excellent, as was the executive club. It was the perfect location for a base, allowing us to walk around the city to see the sights.

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Jayne S", It was a pleasure to welcome you and your family to Pullman Auckland. Thank you for taking the time to provide feedback on your stay. We hope to see you again soon. Kind regards, Carly Saunders Quality and Attitude Manager More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff are excellent from the moment you enter and to the moment you leave. Noting was a bother or trouble. Breakfast in restaurant was great and had lots of choice and very fresh. Rooms are bright, practical and spacious. Plenty of room move about in and the bathroom fresh and nearly practical.... why the plastic shower curtain? Pet hate shower... More 

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Daniel S", Thank you for your very kind comments about the team here at Pullman Auckland. They will be so pleased you had a wonderful stay. I am delighted to let you know that we do have rooms with separate showers to the bath and we will ensure that you experience one of these rooms on future stays. Please... More 

Sydney, Australia
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

After my last experience with Mercure, this hotel was 100 times better compared. Rooms is cosy enough and the ability to have breakfast in the Executive Lounge was a treat and time saver. Will definitely stay at this property again.

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear 'May T", Thank you for choosing to stay with us. We are so pleased that you had a comfortable stay and very much enjoyed the Executive Club Lounge. While it has some of the best views of the city, the Museum and Mount Eden, our guests also love the peace and tranquility the space has to offer. Kind regards,... More 

Wellington, Wellington, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Disappointing stay mixed with poor service, a lack of personal interaction and overcrowding. Rooms that are so cold that you need to remain in your outdoor coats. Correspondence delivered to room (correct room no) wrong person. A max of 2 towels in the bathroom. Being locked out of your room three times because the swipe card didn't work...late checkout offered... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Sally C", Thank you for taking the time to provide feedback on your stay. It was disappointing to read that you did not have a good experience. I am sorry that your time with us was not what it should have been. Please accept my sincerest apologies. I know that our Front Office Manager has already been in contact... More 

Auckland, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first experience with this hotel I was a little hesitant but now I absolutely love it here. Room itself is great if a little bit worn but extremely prompt service with efficient staff. Room service menu could do with a bit of change and I was slightly surprised at some of the extra charges but overall, would return every... More 

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "MayaS-06", We are delighted that you had a wonderful stay recently and love returning to Pullman Auckland each year! Please do let me know when you are looking to return next year. I would be happy to be a point of contact for you when making your reservation and ensuring you have everything you need. My email address is... More 

Sydney, Australia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at one of the suites at the Pullman and it was great. Very comfortable bed, nice room layout, and good amenities. It is located across the park with great views of the greenery. It is only 5-minute walk to busy Queen St., so for our purposes, it was a great location as it is in the city, but... More 

Was this review helpful? Yes
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "xross14", I am delighted that you had a wonderful stay with us at Pullman Auckland. The suites are a perfect choice for a relaxing and comfortable time away from home. We hope to see you again in the future. Kind regards, Carly Saunders Quality and Attitude Manager More 

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