We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pullman Auckland

#14 of 77 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
5.0 of 5
Hotel website
Hotel deals
Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
Special Offer
FREE BREAKFAST OFFER
Pullman Auckland
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #14 of 77 Hotels in Auckland
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
kiwisolargal Nelson, New Zealand
Write a Review

1,351 reviews from our community

Traveler rating
    578
    508
    196
    45
    24
See reviews for
190
557
102
350
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1351)
  • Mar-May only
    (359)
  • Jun-Aug only
    (260)
  • Sep-Nov only
    (335)
  • Dec-Feb only
    (397)
All months
Nelson, New Zealand
Top Contributor
81 reviews 81 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We needed a room to accommodate my husband, my teenage son and myself that was handy to the city for shopping and we were keen to take a walk down to the viaduct. This hotel ticked all of our boxes. Reception staff were friendly, efficient and helpful. Our room included a lounge along with a bedroom with two queen size... More 

Was this review helpful? Yes
US
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great service this time around. Upgraded to an executive suit due to being apart of the ACCOR Group. Every stay is quite consistent and then Rooms are very tidy. Only grumble was our room aircon was on very cold when we entered the room for the first time. The coffee espresso maker in the room is a great touch. Thanks... More 

Was this review helpful? Yes
Mumbai (Bombay), India
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After a near 35 hour journey from India for the Crcket World Cup, i reached the check in area of the hotel and was pleasantly surprised to find the Teams staying at the same hotel,, The friendly staff Jae informed me that owing to my status i had been upgraded to a suite which was a blessing in disguise after... More 

Was this review helpful? Yes
Mount Maunganui, New Zealand
Top Contributor
88 reviews 88 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I took my niece to Auckland for a special weekend so decided due to past experiences in pullman hotels elsewhere to stay here. I have stayed at many pullman hotels all over the world and this one not only was the worst pullman I have stayed at but it was the worst hotel I have stayed at. We arrived 2... More 

Was this review helpful? Yes
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "JoannaBraunias", I was disappointed to read that your experience was not what you had hoped for and nor what it should have been. Your stay should have been nothing but perfect so it saddens us when this is not the case. Please accept my sincerest apologies. I know that you communicated your disappointment to the Duty Manager upon departure... More 

Christchurch, New Zealand
Top Contributor
50 reviews 50 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

My husband and I stayed on a 10th floor room with a lovely outlook mover Albert Park and off to Mt Eden in the distance. We received a friendly welcome and every staff member who we have dealt with have been professional, friendly and helpful. The room we had was very nice, with a separate lounge area for relaxing in.... More 

Was this review helpful? Yes
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Chch_Mel", Thank you for choosing to stay at Pullman Auckland. I hope you very much enjoyed the concert you attended - the hotel is in a perfect location to Vector Arena. We hope to see you again soon. Please do say hello on your next visit. Kind regards, Carly Saunders Quality and Attitude Manager More 

Wellington, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

We booked a Superior Residence room with a bath however got given a room with only a shower (I'm guessing it was a disabled/wheelchair access room) which we were not notified about when checking in. We immediately called reception and the receptionist told us she would speak with her duty manager and see what she could do and that she... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "cosborneNZ", Thank you for taking the time to provide feedback on your stay. I am pleased that overall you had a good experience. I am sincerely sorry that there were some aspects of your stay however, that were not of our usual standard. As I am unable to tell from TripAdvisor which guest has left a review, I would... More 

Adelaide, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I fell in love with Auckland, and were delighted to have The Pullman as a base from which to see it. We were given a good-quality room on the 12th. floor with a wonderful view of Auckland Harbour. Without exception, the staff were attentive and very friendly so, as soon as we arrived at the hotel for... More 

Was this review helpful? Yes
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "AlanDRamsay", Thank you for your amazing feedback about your recent stay with us. I am so pleased that you had a wonderful experience. I smiled when I read that you fell in love with Auckland. I moved to Auckland from London over 18 months ago and I am still in love with the place. It is a fantastic city... More 

Kerikeri, New Zealand
Top Contributor
51 reviews 51 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for one night on a Wotif mystery deal. Was pleasantly surprised by the quality of the rooms and the extent of the facilities. The pool looked really nice as did the function facilities. Location is in probably the most as tractive part of central Auckland but a good 5 minutes walk from the main shopping areas and the... More 

Was this review helpful? Yes
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "David B", I am delighted that you had a wonderful stay. We hope to have the pleasure of welcoming you back in the not too distant future. Kind regards, Carly Saunders Quality and Attitude Manager More 

Hamilton, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment I stopped the car at the front door we were met by a friendly young man who was going to park the car for us. He was welcoming and then we went to the front desk and the young lady was so pleasant and helpful. They both had personality and were genuine in their conversations. The room... More 

Was this review helpful? Yes
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Stuart P", It was a pleasure to welcome you to Pullman Auckland. Thank you for your kind comments about your stay which I have shared with our team. Their aim and wish is for each and everyone of our guests to have a memorable experience so they will be delighted to know that we will have the pleasure of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

271 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (224)
Viewed
Room/suite (70)
Viewed
Hotel & grounds (21)
Viewed
Pool/beach area (6)
Viewed
Dining (18)
Viewed
View from room (24)
Viewed
Bathroom (33)
Viewed
Other (52)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Dining (15)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (7)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question