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All 77 Auckland hotels

Pullman Auckland

5.0 of 5 Hotel   |   Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
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Ranked #14 of 77 Hotels in Auckland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
Jan B
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1,216 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
29 reviews 29 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed today NEW

The hotel is a large hotel within a ten minute walk of the city center and the ferry wharf. The building is very unattractive from the outside but OK inside. I booked two rooms but when I checked in at 6pm, the rooms had not been allocated. We were given rooms on the same floor but at opposite ends. I... More

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London, United Kingdom
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything you may expect from a Pullman: nice rooms, comfortable bed, free internet and good service. Do no know Auckland well but the location seems to be nice and close to the city centre (it was close to the office location I needed to be though). Breakfast is good with wide selection of fresh and healthy drinks and food. Only... More

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Sydney, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

We arrived in to Auckland during the early hours of the morning and in need of a comfortable and welcoming bed. The Pullman delivered on all accounts, as we felt extremely comfortable and at ease in our temporary surroundings. The bathroom was clean and equipped with an over the bath shower. Buffet breakfast was also great, with the chefs happy... More

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Darica526", Thank you for choosing to stay at Pullman Auckland. It was a pleasure to welcome you to the hotel. Kind regards, Carly Saunders Quality and Attitude Manager More

Melbourne
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Seems some elements of this hotel has lost its sparkle and shine. I stayed in the apartment section. Valet takes 30 min to retrieve your car- even when they are just standing around so being busy isn't an excuse. Wifi is terrible - I've had better in 3rd world counties. It's slow, drops out constantly and takes ages to reconnect.... More

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Jaybee1972", Thank you for taking the time to provide feedback on your recent stay at Pullman Auckland. While I am so pleased that overall you had a good stay and found our staff particularly friendly, I am sorry to hear that there were some areas that did not meet your expectations. I sincerely apologise that it took 30 minutes... More

North Shore City, New Zealand
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

For overall amenities, location, style, comfort and food the Pullman has to be the best hotel in Auckland. Although the location is not within the heart of the city, the upper levels have views throughout the city, extending into the harbour and islands. The rooms themselves are small but the beds wonderfully comfortable and otherwise an exceptional level of cleanliness... More

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "J0hnL0ve", Thank you for your amazing review on Pullman Auckland! The team and I are humbled by your kind words - 'the best hotel in Auckland' - what better feedback could we possibly get! I am delighted that you had a wonderful stay. We hope to have the pleasure of welcoming you back soon. Kind regards, Carly Saunders Quality... More

Sydney, Australia
Top Contributor
66 reviews 66 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I recently stayed here while at a conference. My room was exactly as depicted on the website - more than adequate while on a business trip. Very good to have opening windows in the room especially as the air conditioning when set to as low as 15C was still blowing hot hot air. Another guest told me the same issue... More

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Bethie", It was a pleasure to welcome you and your colleagues to Pullman Auckland. Thank you for choosing to stay with us. I am delighted that you had an enjoyable stay and that we will have the opportunity to welcome you back to the hotel when the opportunity arises. Thank you for taking the time to write a detailed... More

Palm Springs, California
Top Contributor
50 reviews 50 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our second stay in a Pullman hotel and it did not disappoint. We were upgraded to a suite upon arrival which I assume it had something to do with being an Accor member. The room was a cavernous one bedroom apartment. The bed was great and the kitchen had premium appliances. Two complaints: first, the carpeting exhibited loose... More

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "758Paul423", Thank you for taking the time to provide feedback on your recent stay at Pullman Auckland. It was a pleasure to welcome you to the hotel and I was delighted to read that you have experienced the Pullman brand before. I am so pleased that you very much enjoyed the complimentary upgrade to the one-bedroom Residence Apartment and... More

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here with two colleagues for a three day conference recently. We all enjoyed the experience. The hotel is well situated and good value. The staff were very helpful to us. Some people have commented negatively on the breakfast, but we found it contained a good range of food and was very fresh, also accommodating well for people with special... More

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Steven M", I am delighted that you had an enjoyable stay with us at Pullman Auckland. Thank you for your kind comments regarding your experience. On behalf of the hotel team, we hope to see you again soon. Kind regards, Carly Saunders Quality and Attitude Manager More

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Additional Information about Pullman Auckland

Address: Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Auckland 5*
Number of rooms: 347
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Also Known As:
Pullman Auckland Hotel Auckland Central
Auckland Hyatt Regency
Hyatt Auckland
Pullman Auckland New Zealand

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