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Pullman Auckland

#13 of 63 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
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Pullman Auckland
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Ranked #13 of 63 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
Joel M Sydney, Australia
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1,437 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I visited the Pullman in March 2015 for a work event. The rooms are a pretty standard studio size room but I found the bed to be incredibly comfortable and the breakfast was lovely. I did take my girlfriend as she had not been to NZ but the hotel was quite out of the way of anything worth seeing -... More 

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Motueka, New Zealand
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My family of 5 stayed here in two adjoining rooms. We had an amazing vacation in Auckland for 4 nights. We knew we were in good hands with the welcoming, kind, happy reception we got when we pulled up in our Shuttle from the airport. The indoor pool and spa are ideal for families and fitness buffs alike (good looking... More 

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Melbourne, Australia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Pullman in Auckland twice now and am pleased that I decided to stay a second time as the all round standard has certainly improved. Once again I had a harbour side room and the view of the Waitemata is outstanding. The room was very clean and tidy and I must say that the Housekeeping staff... More 

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Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here as it was our conference hotel. Large, comfortable room, friendly staff, and convenient location within walking distance of City Centre and AUT. But for a 12 story hotel, having 2 out of 3 lifts malfunction simultaneously was problematic...especially when we had to carry our bags down 5 flights of stairs to check out. On the plus side,... More 

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Elizabeth Q", Thank you for taking the time to provide feedback on your stay. I am so pleased that overall you had an enjoyable experience. It was a pleasure to welcome you to Pullman Auckland. Our sincere apologies that two of the three lifts stopped working within minutes of each other. Please be rest assured that this was a... More 

Sydney, Australia
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Couldn't have asked for more whilst travelling as a family of 5. 2 interconnecting rooms were beautifully presented. Everything was well maintained, wonderful comfortable beds- even had windows that opened so that the our preference for fresh air rather than A/C was easily achieved. After flying from Sydney it was wonderful to spend some time in the pool and spa... More 

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PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "mummycate", Thank you for choosing to stay at Pullman Auckland. It was a pleasure to welcome you and your family. I am glad that you had the time to use the Spa facilities. We are fortunate to have a 25-metre indoor, heated swimming pool which is great for our guests to enjoy. We hope you had a comfortable journey... More 

Wanganui, New Zealand
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in one of the hotels best rooms and what can I say, wow! It was a very large room with the best shower and bath you could imagine and we did not want to leave. I stay here about six months ago and there has been and improvement in customer service which seemed a bit robotic last time.... More 

Was this review helpful? Yes 1
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "Greg N", It was a pleasure to welcome you back to Pullman Auckland. I am so pleased that you loved the room you stayed in and did not want to leave. Thank you for your kind feedback. Our sincere apologies that some of the lifts were not working during one evening of your stay. I can appreciate that this... More 

New Delhi, India
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in Pullman in Nov'14. First trip abroad with my wife and just loved everything about the Pullman. The staff was very courteous and helpful. The restaurant and the surroundings great and the food great. Only one issue - had trouble with the Wilson Parking in the basement which was very expensive and very very inconvenient. No fault of the... More 

Was this review helpful? Yes 1
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear "vivalarasa", It was a pleasure to welcome you and your wife to Pullman Auckland. It must have been very exciting for you both seeing as it was your first trip abroad together. We hope that your travels will you bring you back to New Zealand in the future. Kind regards, Carly Saunders Quality and Attitude Manager More 

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