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Heritage Auckland

Certificate of Excellence
35 Hobson Street | PO Box 105-326, Auckland 1001, New Zealand
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1 room 1 adult
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Heritage Auckland
Heritage Auckland
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1,210 Reviews from our TripAdvisor Community

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Cambridge, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

We booked into Heritage on the advice of our travel agent but when we arrived we were a little worried because the interior wasn't very welcoming, everywhere was very dark and the furniture and decor rather out of date. However we booked in and the receptionist was pleasant enough and we went to our room. The room was not at... More 

Helpful?
Thank Ferrymaid2014
David L, Manager at Heritage Auckland, responded to this review

Dear Ferrymaid2014, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. Please accept my apologies regarding your experience with us during your stay, we operate a building which is over a 100 years old so we have kept the Art deco characteristics but agree the scratch marks you... More 

Peterborough, Canada
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived in Auckland in early December at the start of our visit to New Zealand, Australia and the Cook islands. This was our first hotel and we were delighted with our choice. We stayed in the older part of the hotel not the new tower. After a long flight over the Pacific we were greeted by a wonderful friendly... More 

Helpful?
Thank JBH44
David L, Manager at Heritage Auckland, responded to this review

Dear JBH44, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you and your family enjoyed your stay with us thank you for acknowledging the service received from our staff, we will ensure they are rewarded for their efforts. Thank you... More 

Manchester, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Big suite with high ceilings, lots of room, quiet but effect air con. Excellent location to explore the city and to take ferry trips. Although on busy street was quiet in the room. All expected items provide

Helpful?
Thank Graham R
David L, Manager at Heritage Auckland, responded to this review

Dear Graham R, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you and your family enjoyed your stay with us and the many facilities that we have. Kind regards, David Latu Rooms Division Manager More 

Wellington, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I wanted to take the bed home with me, it's not often that happens. Very spacious rooms with a proper lounge suite , a little tired but acceptable, very quiet , not a lot of hotel noises like slamming doors etc.And all in a good location

Helpful?
1 Thank AngelaRansley
David L, Manager at Heritage Auckland, responded to this review

Dear AngelaRansley, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you enjoyed your stay with us and totally agree that our beds are worth taking home. Thank you again for your comments and we look forward to hosting you again... More 

Greater Adelaide, Australia
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

We stayed in the hotel section and it was a very comfortable stay. There were four of us and we had one king bed and one queen which were very comfortable and probably the best hotel beds we have slept in. Service was very good in particular the staff in the restaurant where we had breakfast. Hotel has all the... More 

Helpful?
Thank Telly66
David L, Manager at Heritage Auckland, responded to this review

Dear Telly66, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you enjoyed your stay with us and totally agree that our beds are the best there is out there. Thank you for acknowledging the level of service you received during... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had to be in Auckland for a quick business trip and needed to bring my kids. I chose the Hetitage because of its outdoor pool and it didn't disappoint. The kids loved swimming on the rooftop; a beautiful setting and perfect way to cool down from the heat of an Auckksnd summers day. The breakfast was good - especially... More 

Helpful?
Thank Jane T
David L, Manager at Heritage Auckland, responded to this review

Dear Jane T, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you enjoyed your stay with us and totally agree that our rooftop pool doesn't disappoint. Thank you again for your comments and we look forward to hosting you again... More 

toronto
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Made a 3 day visit to Auckland and wanted a centrally located hotel. The Heritage Hotel proved to be an extraordinary find for us. Our suite was modern, well equipped with a kitchen as well as washer/dryer. The service staff were informative, helpful and really exemplified the best in customer service. I would recommend this hotel!

Helpful?
Thank kefToronto
David L, Manager at Heritage Auckland, responded to this review

Dear kefToronto, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you thoroughly enjoyed your stay with us and thank you again for sharing your review with our followers. I will share your feedback with the staff as we continuously strive... More 

Level Contributor
50 reviews
18 hotel reviews
5 of 5 stars Reviewed 1 week ago

First time in Auckland, hotel at walking distance of city centre and harbor. Nice room with a lot of possibilities, separate bedroom and nice view. Perfect breakfast and nice diner facilities, nice swim pool on the roof and other amenities

Helpful?
Thank Jo G
David L, Manager at Heritage Auckland, responded to this review

Dear Jo G, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you thoroughly enjoyed your stay with us and thank you again for sharing your review with our followers. We hope to host you again in the near future. Kind... More 

Sydney, Australia
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Flew in late and needed to be well rested for a morning workshop. Hot night. Aircon died after 5 mins - was I really going to call maintenance after midnight? Sweated through the night and them had to deal with hot-cold-hot-cold shower. For the price paid, very disappointing.

Helpful?
Thank lidljeemstevie
David L, Manager at Heritage Auckland, responded to this review

Dear lidljeemstevie, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest. I don't think it is a fair comment considering you did not ask for help with your air con, we would have gladly sought a solution for you whether it be a room move, pedestal fan or asking our... More 

Kerikeri, New Zealand
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

It is some years since we stayed at the Heritage and it looks as though no refurbishment has been done in that time. We were upgraded from a superior room to a 'deluxe ' room - Well !! if that was a deluxe room I hate to think what the superior room would have been like, We even had a... More 

Helpful?
Thank LandingCottage
David L, Manager at Heritage Auckland, responded to this review

Dear LandingCottage, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest. I was very surprised with your comments as we are a building which has existed for over 100 years, some research was done before staying with us I am sure you would realized the history involved with our property.... More 

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