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Heritage Auckland

Travelers' Choice award winner
35 Hobson Street | PO Box 105-326, Auckland 1001, New Zealand
Hotel amenities
Heritage Auckland
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1 room 1 guest
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Ranked #8 of 63 Hotels in Auckland
A recent review
4 of 5 stars reviewed yesterday
Angela S
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1,067 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
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1 review
4 of 5 stars Reviewed yesterday NEW

I was there on business only for one night. The hotel is in 2 sections, so from where I was staying it was quite a hike to the bar/restaurant. In saying that, the restaurant food was top class. My room was a bit tired in places, but the bed was really comfy. Rooms are nice and spacious. Ordered room service... More 

Was this review helpful? Yes
David L, Rooms Division Manager at Heritage Auckland, responded to this review

Dear Angela S, Thank you for taking the time to review our hotel and for choosing Heritage Auckland as your place of rest and relaxation. It was great to read that you enjoyed your stay with us and your comments on our food in Hectors was well received by our Executive Chef Jinu. We strive to exceed our guests expectations... More 

Auckland
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel and location. We prefer to stay in the Tower wing as the rooms are more apartment style, but the hotel rooms are excellent too. Reasonable room service costs and the in-room breakfast is great pricing. Breakfast arrives fresh & hot which is a refreshing change to most hotels.

Was this review helpful? Yes
David L, Rooms Division Manager at Heritage Auckland, responded to this review

Dear Tracey D, Thank you for taking the time to review our hotel and for choosing Heritage Auckland as your place of rest and relaxation. The apartment style rooms in our Tower wing much like our breakfast options are great choices and I am happy to hear that you enjoyed them both. Thank you again for your great review and... More 

Auckland, New Zealand
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed there twice now and on both occasions, we had engagements in the city and the Heritage was and always will be our main choice of stay when in the city. It is centrally located with views of the city, Bridge and the Harbour. It is handy to local chops / Bars/ restaurants - Queens street only 5... More 

Was this review helpful? Yes
David L, Rooms Division Manager at Heritage Auckland, responded to this review

Dear casseroleking, Thank you for taking the time to write your review and for choosing Heritage Auckland as your place of rest and relaxation. It was great to read about your awesome stay with us and I am especially happy to hear that you enjoyed our location and our rooms, no matter the room type. Thank you again for your... More 

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

Very large room, excellent bed and pillows. Superb breakfast buffet. Close by Ferry Building. I have to type in another 120 characters - what more can I say: I would highly recommend this hotel and Hector's Restaurant. The front desk staff gave some good suggestions, too.

Was this review helpful? Yes
David L, Rooms Division Manager at Heritage Auckland, responded to this review

Dear Guest, Thank you for taking the time to write your review and for choosing Heritage Auckland as your place of rest and relaxation. I am delighted that you found our rooms and beds comfortable I thank you for the recommendation. Thank you again for your fantastic review and we hope to welcome you back in the near future. Kindest... More 

Auckland
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Heritage Hotel in Auckland for 4 nights in July 2015 whilst visiting family and friends and attending a 50th birthday celebration. I found the room to be spacious and comfortable with a surprisingly large balcony, which I was not expecting. I had been curious about this hotel as I used to visit the building often as... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
David L, Rooms Division Manager at Heritage Auckland, responded to this review

Dear kiwi494, Thank you for taking the time to write your review and for choosing Heritage Auckland as your place of rest and relaxation. I am delighted that you found our rooms and beds comfortable and I have taken your comments about our furnishings. I am glad you have fond memories about the hotel as a child and pleased that... More 

Auckland Region, New Zealand
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We were going to see Lord of the Dance at the Civic and decided to stay at the Heritage as a treat, even though we live in Auckland. From the time we got out of car the service could not be faulted. Friendly, courteous, just fantastic. Our room was all we required, with a view of the bridge and harbour.... More 

Was this review helpful? Yes
GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear Eunice S, Thank you for your recent review and for choosing Heritage Auckland as your place of rest and relaxation. I have shared your review with the team and we were most happy to hear that you loved our beds and also the service our lovely staff provided. We have taken your comments regarding the layout of the room... More 

New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

The Heritage hotel when i stay it was nice.very comfortable and relaxing nice bed, Beautiful,lovely views everything it was good.and the Hector restaurant the food was really good.and the chef he was very helpful and very entertaining the dinner service was good,

Was this review helpful? Yes
GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear W6730APneil, It was such a pleasure to hear of your positive experience at the Heritage Auckland. I’m so pleased to read that your overall experience was great and it was especially pleasing to hear our chefs were engaging and helpful towards our guests. Thank you again for taking the time to review our hotel and we certainly hope to... More 

Tauranga, New Zealand
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for the weekend while I attended a conference in Auckland. The room was stylishly decorated, the service was impeccable It was great to have the valet parking as it is always a nightmare finding parking in Auckland. We could not have wanted for anything more from our stay.

Was this review helpful? Yes
GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear 2imps, It was such a pleasure to see your rating and read your review after your stay at Heritage Auckland earlier this month. I’m so pleased to read that your experience was fantastic and I hope you conference was a successful event. We look forward to welcoming you back the next time you need a night in the City.... More 

Whangaparaoa, Auckland, New Zealand
Level Contributor
9 reviews
5 of 5 stars Reviewed 1 week ago

Heritage hosted upwards of 20 of my team for 4 nights each while attending a conference. The hospitality was awesome and the food was so good, most of my team ate dinner at Hectors every night instead of going outside the hotel. The service level was exemplary which is why we continue coming back.

Was this review helpful? Yes
GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear anzer2, Thank you for taking the time to review our hotel and for choosing to stay at the Heritage Auckland for your conference It was fantastic to read that you enjoyed every aspect of your stay I will certainly share your comments about the food and service with the team. Thank you again for taking the time to review... More 

Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice hotel conveniently located with in walking distance of Auckland City. One bedroom apartments are a good size should you wish to dine in the room. Kitchens are quite well appointed. We had breakfast included in the room rate, stayed a few times at the Heritage and always enjoyed the these. Give yourself plenty of time if your car has... More 

Was this review helpful? Yes
GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear Darran S, Thank you for taking the time to review our hotel and for choosing to stay at the Heritage Auckland. I was happy to read that you enjoyed our rooms and please accept my apologies for you experience with Concierge, I will ensure I speak to the team about being more efficient with our valet service. Thank you... More 

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