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Heritage Auckland

Travelers' Choice award winner
35 Hobson Street | PO Box 105-326, Auckland 1001, New Zealand
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1 room 1 guest
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Heritage Auckland
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1,063 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (284)
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    (310)
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Auckland
5 of 5 stars Reviewed yesterday NEW

I stayed at the Heritage Hotel in Auckland for 4 nights in July 2015 whilst visiting family and friends and attending a 50th birthday celebration. I found the room to be spacious and comfortable with a surprisingly large balcony, which I was not expecting. I had been curious about this hotel as I used to visit the building often as... More 

Review collected in partnership with Easytobook.com

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Auckland Region, New Zealand
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were going to see Lord of the Dance at the Civic and decided to stay at the Heritage as a treat, even though we live in Auckland. From the time we got out of car the service could not be faulted. Friendly, courteous, just fantastic. Our room was all we required, with a view of the bridge and harbour.... More 

Was this review helpful? Yes
GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear Eunice S, Thank you for your recent review and for choosing Heritage Auckland as your place of rest and relaxation. I have shared your review with the team and we were most happy to hear that you loved our beds and also the service our lovely staff provided. We have taken your comments regarding the layout of the room... More 

New Zealand
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Heritage hotel when i stay it was nice.very comfortable and relaxing nice bed, Beautiful,lovely views everything it was good.and the Hector restaurant the food was really good.and the chef he was very helpful and very entertaining the dinner service was good,

Was this review helpful? Yes
GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear W6730APneil, It was such a pleasure to hear of your positive experience at the Heritage Auckland. I’m so pleased to read that your overall experience was great and it was especially pleasing to hear our chefs were engaging and helpful towards our guests. Thank you again for taking the time to review our hotel and we certainly hope to... More 

Tauranga, New Zealand
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for the weekend while I attended a conference in Auckland. The room was stylishly decorated, the service was impeccable It was great to have the valet parking as it is always a nightmare finding parking in Auckland. We could not have wanted for anything more from our stay.

Was this review helpful? Yes
GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear 2imps, It was such a pleasure to see your rating and read your review after your stay at Heritage Auckland earlier this month. I’m so pleased to read that your experience was fantastic and I hope you conference was a successful event. We look forward to welcoming you back the next time you need a night in the City.... More 

Whangaparaoa, Auckland, New Zealand
Level Contributor
9 reviews
5 of 5 stars Reviewed 5 days ago NEW

Heritage hosted upwards of 20 of my team for 4 nights each while attending a conference. The hospitality was awesome and the food was so good, most of my team ate dinner at Hectors every night instead of going outside the hotel. The service level was exemplary which is why we continue coming back.

Was this review helpful? Yes
GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear anzer2, Thank you for taking the time to review our hotel and for choosing to stay at the Heritage Auckland for your conference It was fantastic to read that you enjoyed every aspect of your stay I will certainly share your comments about the food and service with the team. Thank you again for taking the time to review... More 

Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Nice hotel conveniently located with in walking distance of Auckland City. One bedroom apartments are a good size should you wish to dine in the room. Kitchens are quite well appointed. We had breakfast included in the room rate, stayed a few times at the Heritage and always enjoyed the these. Give yourself plenty of time if your car has... More 

Was this review helpful? Yes
GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear Darran S, Thank you for taking the time to review our hotel and for choosing to stay at the Heritage Auckland. I was happy to read that you enjoyed our rooms and please accept my apologies for you experience with Concierge, I will ensure I speak to the team about being more efficient with our valet service. Thank you... More 

1 review
5 of 5 stars Reviewed 1 week ago

Delighted by the charm and heritage of the room we stayed in. Very comfortable and relaxing. Lovely high ceilings which you so rarely get in hotel accommodation. Staff were friendly and efficient and made the short stay even better.

Was this review helpful? Yes
GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear Patrick M, Thank you for taking the time to review our hotel and for choosing to stay at Heritage Auckland. Your comments regarding our staff and charm of our rooms was greatly appreciated. Thank you again for taking the time to review our hotel and we certainly hope you to host you again in the near future. Kind regards,... More 

Australind, Australia
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was recommended but I found it dated and lacklustre. Room was large and overlooked a carpark. That really wasn't a concern as was there for business, but I found the rooms extremely dated despite the modern furnishings. The bathrooms look like they were last renovated in 1982. The feel of the hotel from reception to the rooms felt... More 

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GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear NotHereOrThere, Thank you for taking the time to review our hotel and for choosing to stay at Heritage Auckland as your place of rest and relaxation. Thank you for your opinion regarding our hotel and I can assure you our bathrooms have been refurbished since 1982, as the hotel opened in 1998. Thank you again for taking the time... More 

Auckland
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Heritage in August as we needed to be out of our house for the weekend. As a family with 2 girls under 5, we are always a bit nervous about hotel room size and ending up sitting in the dark waiting for the girls to go to sleep! This hotel has solved all of that offering... More 

Was this review helpful? Yes
GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear Lynds1109, Thank you for taking the time to review our hotel and for choosing to stay at the Heritage Auckland with your family. I was happy to read that we solved all your worrieswith the layout of our rooms and we were delighted to hear that your overall experience was great! We are currently looking at our communal area's... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

From Sydney, I'm in Auckland for business at least 5 times per year. I have stayed in many Auckland hotels - Hilton, Stamford Plaza, Copthorne etc - but I always come back to the Heritage. I have also extended my business trip and stayed here for pleasure too. Brilliant staff who go above and beyond, the only better hotel breakfast... More 

Was this review helpful? Yes
GM_Auckland_Heritage, Rooms Division Manager at Heritage Auckland, responded to this review

Dear Eleanor P, Thank you for taking the time to review our hotel and for choosing to stay at Heritage Auckland. We could not thank you enough for your thoughful and thorough description of the Heritage Auckland as we could not describe it any better! Thank you again for taking the time to write such a lovely review of our... More 

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