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All 76 Auckland hotels

Heritage Auckland

4.5 of 5 Hotel   |   35 Hobson Street | PO Box 105-326, Auckland 1001, New Zealand
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Heritage Auckland
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83%
Ranked #7 of 76 hotels in Auckland
Certificate of Excellence 2014
A recent review
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683 people have reviewed this hotel

Traveler rating
    306
    262
    70
    32
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125
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

The Heritage Hotel was booked as a birthday surprise for me, by my family. The interior is fabulous, art decor fittings, beautiful wooden detail/furniture. It had a New York 1920's vibe to it, very cool. The family room is very spacious. Great facilities, 2x pools (rooftop pool would be wonderful in the summer!), 2x gyms, sauna, spa. Hectors Restaurant provides... More

Was this review helpful? Yes
Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We took a girls weekend to the Heritage Auckland City and rented a 2bedroom executive suite. It was beautiful - we could not fault the layout or space. The hotel itself is very warm and welcoming and feels just a little bit posh, which we loved for out treat getaway! The fact that it has so much history behind was... More

Was this review helpful? Yes
Northland Region, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

From arrival check-in, valet, concierge, room service, fix broken lightbulb, housekeeping, restaurant, valet (three times during our stay) check-out....Couldn't fault your service, will return again, Thank you.

Was this review helpful? Yes
Auckland, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

we booked a concert/show package deal over the internet which included accommodation valet parking, late check out, breakfast and a complimentary drink each at the lobby bar. I have to say it was great value for money, the room was lovely and spacious with a private deck and breakfast at hectors the next morning was to die for! Loved the... More

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Wellington, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Centrally located, well equipped, clean and a most comfortable sleep. Rooms are spacious and would suit a family. Very close to supermarkets, shopping belt and other attractions. Highly recommended. Look forward to my next visit.

Was this review helpful? Yes
Hahei, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have been to the Heritage Hotel in Auckland several times and have always enjoyed our stay. The staff are extremely helpful. The restaurant area is very well set out in its courtyard like setting and the food is of a high quality. The rooms are well fitted out, often with a kitchen. I also recommend this hotel for its... More

Was this review helpful? Yes 1
GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Maureen P, It was such a pleasure reading your review after your recent stay at Heritage Auckland. It is really nice to read that you’ve stayed with us on several occasions and that you always enjoy staying with us. The atrium style setting of Hectors Restaurant creates a different feel from a traditional hotel restaurant, offering space and natural... More

Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have spent 2 lovely vacations in the Heritage Hotel. You are treated like Royalty from the moment you step inside the door. The staff are well dressed, polite and friendly. Nothing is too much trouble for them. The view from our Window was just lovely and we sat on the balcony and enjoyed the sun.

Was this review helpful? Yes 1
GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Dawne C, What a pleasure to read the heading for your review and then to continue on and read your comments. It is really satisfying for our team to read the type of feedback that you have provided; we do strive to provide a high level of service to all of our guests. Thank you for taking the time... More

Auckland
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a night on the Tower side of the Hotel for my birthday. We have stayed there before, and once again the stay was exceptional. The Concierge and Staff were excellent and we ordered Lunch with Room Service, and that too was delicious and good value. Had a great sleep and a wonderful breakfast at Hectors the next... More

Was this review helpful? Yes
GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear jorjabreeze, Thank you for such a great review after your stay at Heritage Auckland earlier this month. It’s always pleasing to read from guests who have stayed before and who take the time to recommend us to their overseas friends. I was happy to read that our team were excellent, you enjoyed your room service lunch and that after... More

Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very friendly staff, clean good size studio room - had everything we needed. Got a studio with a balcony which was a good choice...spent time in the spa and pool which was super relaxing...loved the mini bar!! Everyone was friendly and we even got to see piri wepu who is my bfs hero! Good hotel :)

Was this review helpful? Yes
GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Kmf267, Thank you for your positive comments after your stay earlier this month. It was pleasing to read that you found our team to be very friendly and that you enjoyed the spacious studio style room, with balcony, that you stayed in. Thank you for taking the time to submit your feedback on TripAdvisor, sharing your experience. Kindest Regards... More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I hate giving poor reviews, but I cannot sugar coat things when they are not satisfactory. I've never been to this hotel before and booked it as it was convenient (walking distance) to where I had to be everyday for 10 days. Unfortunately that was the only Pros that I found with this hotel. I was massively disappointed and regretted... More

Was this review helpful? Yes
GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Hammer T, Thank you for taking the time to share your feedback after you stayed back in August 2013. It was very disappointing to read that you found the hotel to be old and tired; the wing of the hotel that your room was located in used to be a major department store, which was converted to a hotel... More

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Additional Information about Heritage Auckland

Address: 35 Hobson Street | PO Box 105-326, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Heritage Auckland 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Orbitz, Expedia, Travelocity, Hotels.com, Tingo, Otel, TripOnline SA, Priceline and BookingOdigeoWL so you can book your Heritage Auckland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Auckland Hotel Auckland Central
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland New Zealand

135 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Auckland #6 Luxury Hotel in Auckland #7 Business Hotel in Auckland #11 Romantic Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Art deco; historic landmark refurbished in 1998. ... more   less 
Number of rooms
284

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