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All 76 Auckland hotels

Heritage Auckland

4.5 of 5 Hotel   |   35 Hobson Street | PO Box 105-326, Auckland 1001, New Zealand
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Heritage Auckland
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83%
Ranked #7 of 76 hotels in Auckland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
GreatwhiteNC Noumea, New Caledonia
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701 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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English first
Noumea, New Caledonia
Contributor
12 reviews 12 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Having stayed at several high levels hotels on previous trips to AKL, we indeed expected a high level from the Heritage, it didn't dissapoint. From arrival to check out, service was great. Room was great (despite a view over parking & back alley but hey, we are not in the room for looking out the window!) The buffet breakfast in... More

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Kaiwaka, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was our second time staying with heritage Auckland.. Staff are very helpful.. This time we had our children with us.. We gt a package deal which is awesome(parking,breakfast)included. Price wise it's great! Heritage has now become our go to place while staying in the city..walking distance to skycity &viaduct.. Will definitely return.. I always like to request a balcony... More

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Jac742, Thank you for the positive review after your family stay earlier this month, it was great to read that this is the second time that you’ve stayed with us. The accommodation packages we offer are good value, especially when travelling as a family. We look forward to welcoming you back. Thank you for taking the time to submit... More

Blenheim, New Zealand
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a lovely hotel this is. This building has so much character and charm and has been converted into a hotel so well. We had a deluxe suite, which was only slightly more expensive than the superior room and well worth it. Nice sized bedroom and then a living area with a kitchette and then a great bathroom. Very nicely... More

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Sandra R, It was certainly a pleasure reading your review after your stay at Heritage Auckland in June. It is pleasing to read that you enjoyed the character and charm of the hotel; we believe the great character we have helps us stand apart from other hotels in Auckland. I’m also glad that you enjoyed the deluxe suite; they... More

Tauranga, New Zealand
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We have stayed here several times before and were not disappointed. We like the spacious rooms which are kept in great condition. It's handy to downtown Auckland but you have to walk up the hill to return. The station and ferries are about a ten minute walk. We arrived early evening and enjoyed a drink in their bar. We wanted... More

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear 2Elk, It is great to read that you’ve stayed at Heritage Auckland on a number of occasions and that you enjoy our spacious rooms. We do find that our location is very handy, being just a short walk to the CBD and the Viaduct Harbour, which are all downhill, meaning a small walk back up to the hotel. Thank... More

New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hello my is Claire Scott, and I stayed at The Heritage Hotel Auckland with my best friend Hannah. We liked our time at the Heritage Hotel and it was both our 1 st times staying at the Heritage Hotel. The Dinner was 10 out of 10. At Breakfeast was 10 out of 10. The Staff were really friendly and helpful... More

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Claire aka NewZealandbear, It was really pleasing to read your feedback after your recent stay. I’m glad that we were able to give you and Hannah a 10 out of 10 stay at Heritage Auckland. We will certainly look into your feedback about one of the beds in your room; we like to ensure that all of our beds... More

Auckland, New Zealand
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were shouted a night there by our son, a very special treat. The staff at reception were so pleasant and helpful... We had a lovely large room overlooking the harbour bridge...stunning. I do feel the rooms could use a refurbishment , but the bed was very comfortable, so not too much to complain about. Be warned...no movies . Dinner... More

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Debbie C, Thank you for taking the time to place feedback on TripAdvisor after your stay earlier this month. What a nice son shouting you a night away; I was pleased to read that our reception team were pleasant & helpful and that you enjoyed the large room with views across to the harbour bridge. We have been getting... More

Ra'anana, Israel
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We came to Auckland to visit our daughter studying at the University. Our suite room was ideal and the service was great all around from the valet parking to the housekeeping and front desk. Breakfasts had good spread of food and amazingly they offered excellent vegan / vegetarian meals for dinner. Location was very convenient to town and the wharf.... More

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Don_Nadel2014, Thank you for your positive review after your stay in July. It is really nice to read that you found that our service was great across all of our team. I’m pleased that you enjoyed Hectors Restaurant, both our breakfast and dinner receive a lot of positive comments. Our focus on healthy eating is very well received, with... More

Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Here was the first trip to Auckland and I was glad to stay in this hotel. The welcome was great and service was excellent in all respects. Rooms are spacious and beds are very comfy. Location is wonderful, only 5 minutes from the waterfront. All staff are very friendly and helpful. I certainly return to Auckland early next year and... More

Was this review helpful? Yes 1
GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Julie B, It was great to read that this was your first trip to Auckland and that you selected Heritage Auckland as your Hotel. It was even better reading that you were glad you stayed with us. I’m pleased that you found your room to be spacious with comfy beds; we find our location is very handy, being just... More

Bay of Island, New Zealand
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at The Heritage for three nights. The first two nights we were allocated a room on the 7th floor of the hotel wing. The room was OK, a bit dated and with the usual poor lighting, no good for reading, and with no double glazing so a bit noisy. What with the street noise, the alarm clock radio... More

Was this review helpful? Yes 2
GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Hirondelle09, I was disappointed when seeing the title of your review after your recent stay. I would like to apologise for not meeting your expectations. We did have a number of dinner events over recent days in the Grand Tea Room, which is located on the 7th floor of the Hotel wing. These dinners all ended at 11pm, with... More

Melbourne, Australia
Top Contributor
195 reviews 195 reviews
44 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel for work, I got up graded to the executive suite in the tower which was pretty amazing, and way more than I needed by myself! Staff friendly, morning breakfast selection good, rooms warm and quite, good central location, only about 5 minute walk to the wharf precinct.

Was this review helpful? Yes 1
GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear FamilyTraveller1012, Thank you for your positive review after your stay. I was pleased to read that we met your needs for work and that you enjoyed the room upgrade to a suite. It was also good reading that you found our team to be friendly and that breakfast offered a good selection, to help kick-start your start your day.... More

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Additional Information about Heritage Auckland

Address: 35 Hobson Street | PO Box 105-326, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Heritage Auckland 4.5*
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Also Known As:
Heritage Auckland Hotel Auckland Central
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland New Zealand

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Auckland #6 Luxury Hotel in Auckland #7 Business Hotel in Auckland #10 Romantic Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Art deco; historic landmark refurbished in 1998. ... more   less 
Number of rooms
284

Questions & Answers

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2 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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