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Heritage Auckland

Certificate of Excellence
35 Hobson Street | PO Box 105-326, Auckland 1001, New Zealand
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Heritage Auckland
Heritage Auckland
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1,215 Reviews from our TripAdvisor Community

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Rotorua, New Zealand
1 review
4 of 5 stars Reviewed 2 days ago NEW

Loved the bed. Breakfast atrium a WOW. Well placed in the city and felt like a private apartment. Staff courteous and grown-up The bathroom supplies were great - love the citrus body rub. would stay again.

Review collected in partnership with Amoma.com

Helpful?
Thank Q5666BElindap
Devon, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Arrive here just around 1 am following our flight from Singapore. Our room was comfortable but noisy. We went to bed expecting the noise to die down - it was Friday night after all so people are letting their hair down at the start of the weekend. However the noise just did not stop and we hardly slept. My husband... More 

Helpful?
Thank 351joyce
Cambs
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

The location was really excellent. It was next to the Sky Tower, it had a rooftop swimming pool and it had the feel of a premier hotel. Unfortunately, while the staff were very obliging the parking left a lot to be desired. We were quite happy to park our car but instead we were told that this was quite complicated... More 

Helpful?
Thank elmandarino
David L, Manager at Heritage Auckland, responded to this review

Dear elmandarino, Thank you for taking the time to review our hotel on Trip Advisor and for choosing Heritage Auckland as your place of rest and relaxation. I am happy to hear that you enjoyed our location and our rooftop pool is certainly one of a kind, I do note your comments regarding our valet parking service was something you... More 

Hua Hin, Thailand
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Slept like a baby in very comfy bed. Yes the air con was quiet and effective but we were in the Tower and the morning walk to the breakfast was not what I would call convenient. Food was good and plenty of choices for all diets. Staff were always helpful and friendly but I did not feel at home. The... More 

Helpful?
Thank Maureen R
David L, Manager at Heritage Auckland, responded to this review

Dear Maureen R, Thank you for taking the time to review our hotel on Trip Advisor and for choosing Heritage Auckland as your place of rest and relaxation. Your comments regarding our beds, staff and food were very welcomed and we will do our best to see how we can liven up the atmosphere on this wing. Thank you again... More 

Cambridge, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We booked into Heritage on the advice of our travel agent but when we arrived we were a little worried because the interior wasn't very welcoming, everywhere was very dark and the furniture and decor rather out of date. However we booked in and the receptionist was pleasant enough and we went to our room. The room was not at... More 

Helpful?
Thank Ferrymaid2014
David L, Manager at Heritage Auckland, responded to this review

Dear Ferrymaid2014, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. Please accept my apologies regarding your experience with us during your stay, we operate a building which is over a 100 years old so we have kept the Art deco characteristics but agree the scratch marks you... More 

Peterborough, Canada
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived in Auckland in early December at the start of our visit to New Zealand, Australia and the Cook islands. This was our first hotel and we were delighted with our choice. We stayed in the older part of the hotel not the new tower. After a long flight over the Pacific we were greeted by a wonderful friendly... More 

Helpful?
Thank JBH44
David L, Manager at Heritage Auckland, responded to this review

Dear JBH44, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you and your family enjoyed your stay with us thank you for acknowledging the service received from our staff, we will ensure they are rewarded for their efforts. Thank you... More 

Manchester, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Big suite with high ceilings, lots of room, quiet but effect air con. Excellent location to explore the city and to take ferry trips. Although on busy street was quiet in the room. All expected items provide

Helpful?
Thank Graham R
David L, Manager at Heritage Auckland, responded to this review

Dear Graham R, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you and your family enjoyed your stay with us and the many facilities that we have. Kind regards, David Latu Rooms Division Manager More 

Wellington, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I wanted to take the bed home with me, it's not often that happens. Very spacious rooms with a proper lounge suite , a little tired but acceptable, very quiet , not a lot of hotel noises like slamming doors etc.And all in a good location

Helpful?
1 Thank AngelaRansley
David L, Manager at Heritage Auckland, responded to this review

Dear AngelaRansley, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you enjoyed your stay with us and totally agree that our beds are worth taking home. Thank you again for your comments and we look forward to hosting you again... More 

Greater Adelaide, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the hotel section and it was a very comfortable stay. There were four of us and we had one king bed and one queen which were very comfortable and probably the best hotel beds we have slept in. Service was very good in particular the staff in the restaurant where we had breakfast. Hotel has all the... More 

Helpful?
Thank Telly66
David L, Manager at Heritage Auckland, responded to this review

Dear Telly66, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you enjoyed your stay with us and totally agree that our beds are the best there is out there. Thank you for acknowledging the level of service you received during... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had to be in Auckland for a quick business trip and needed to bring my kids. I chose the Hetitage because of its outdoor pool and it didn't disappoint. The kids loved swimming on the rooftop; a beautiful setting and perfect way to cool down from the heat of an Auckksnd summers day. The breakfast was good - especially... More 

Helpful?
Thank Jane T
David L, Manager at Heritage Auckland, responded to this review

Dear Jane T, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you enjoyed your stay with us and totally agree that our rooftop pool doesn't disappoint. Thank you again for your comments and we look forward to hosting you again... More 

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