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All 76 Auckland hotels

Heritage Auckland

4.5 of 5 Hotel   |   35 Hobson Street | PO Box 105-326, Auckland 1001, New Zealand
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83%
Ranked #7 of 76 Hotels in Auckland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
billobe1 Letchworth, United Kingdom
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729 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Letchworth, United Kingdom
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Classy and elegant hotel in good location. Sadly Auckland's weather let us down but the hotel was clean, comfortable and welcoming. Breakfast was good and the wifi was ok. We had a huge suite with massive, comfortable bed and a sitting room. TVs in both. Bath and shower were also welcome. All staff we met were helpful and friendly.

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear billobe1, Thank you for taking the time to submit feedback and share your experience on TripAdvisor. It is a shame that our spring weather played havoc with your stay earlier this month; however this would have given you a little more time to enjoy your suite, although I know that’s not quite as exciting as experiencing everything that Auckland... More

San Ramon, CA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We're a family with two teenagers that passed through Auckland for 2 days on our way home after vacationing in Australia. We did not rent a car, and wanted to be able to explore Auckland from a central location in a hotel with a unique ambiance. We liked the historical feel of the building, and very much appreciated the room... More

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear d2c2, It was a delight reading your review of Heritage Auckland after your family stay in August. We find that our location is really good, especially when you don’t have a car to get around Auckland. Being centrally positioned means that we are close to the Viaduct Harbour, other key City attractions and just a short walk to Queen... More

Oregon
Contributor
11 reviews 11 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a family suite for 5 nights in July of 2014. It was a great room, big and comfortable. The first night we were on the north end of the building on the second floor. It was a little noisy for us so the management immediately moved us to the south end of the building on the 6th floor.... More

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear thundergirl, It was great to read that you enjoyed the big, comfortable family suite that you stayed in back in July this year. I’m pleased that as soon as you let us know about the concern you had with noise, our team moved you away from this area to another comfortable family suite. The packages that we have available... More

St. Louis, Missouri, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Rooms were clean an functional and ours had a great view of the Auckland Harbour, the staff were polite and efficient, the hotel was very centrally located and we enjoyed our two night stay. It was very easy to explore Auckland on foot from this hotel.

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Jan P, Thank you for reviewing Heritage Auckland after your stay in July. Our location does make it easy to explore central Auckland by foot. Being close to the Viaduct Harbour, other key attractions and also being just a short walk to Queen Street, makes Heritage Auckland a great base for any visit to Auckland. Thank you for your... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was very clean and very nice and the staff was excellent. We would highly recomend this hotel and the location was very good. Everything pretty much in walking distance. Louis & Loretta Ross

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear efishncatbest, I enjoyed reading your feedback, thank you for your rating after your recent stay. I was really happy to read that you found the hotel to be clean and that our team were excellent. I also enjoy reading when our guests comment that they would recommend our Hotel as a great place to stay. Thank you for taking... More

Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed staying here. Stunning breakfast. Walking distance to Viaduct, so great location. Can't fault the service. Room very small, but with a good bathroom. Quite tired looking in areas, but overall great value.

Was this review helpful? Yes 1
GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Urlich_NZ, It is really nice reading that you enjoyed staying at Heritage Auckland in July and that you found the hotel to be great value. We do have a number of different sized rooms, this mainly due to be a conversion hotel, with a historical twist. I’m sorry to read that you found areas of the hotel to be... More

washington dc
Top Contributor
138 reviews 138 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an impersonal big hotel for business travelers and tour buses like ours, but I'd return to it as an individual. It is very plain on the outside, but it has enormous rooms with very high ceilings and wide corridors, a legacy from its previous life as a dept. store. I could walk everywhere--harbor, museums, shopping and Town Hall.... More

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear mrsagj, Thank you for submitting your review after your stay at Heritage Auckland in October 2013. It was very nice to read that you would return as an individual traveller, rather than as member of a tour group, as it appears you were. I’m glad that you enjoyed the large rooms we offer; as you’ve commented the hotel wing... More

Palmerston North, New Zealand
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

There was a fire in this hotel last night and I can only describe the efficiency of management in this saga as reminiscent of peter sellars in the movie the party. No communication, no roll call of guests. No explanation, very little indeed. So, freezing outside for 2 hours before finally someone came and told the guests that we could... More

Was this review helpful? Yes 2
GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear pmorrisonstory, Thank you for sharing your experience on TripAdvisor. You are correct there was a small fire in an apartment within the building in which Heritage Auckland is located. I was really disappointed to read your comments and I am concerned that it appears that you might not have a full understanding of what actually happened. In particular I... More

Cambridge, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

stayed last weekend with a friend for 2 nights on a special package, which included a full breakfast with everything anyone could possibly want including raw health food bar for those who very, very health conscious. The room and service was awesome with Valet parking and late checkout, very close to Viaduct Basin, and Queen street shopping, Great value for... More

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear TracyR, Thank you for your feedback after your stay earlier this month. It is really nice reading when our guests have such a positive experience. The double deluxe suites are a really good option for sharing with the dividing door as you’ve noted. We receive a lot of great comments about our healthy eating options, in particular breakfast with... More

Wellington, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great stay. Nice clean large room. Couldn't fault facilities, staff or room. Great stay. Nice clean large room. Couldn't fault facilities, staff or room. Great stay. Nice clean large room. Couldn't fault facilities, staff or room. Great stay. Nice clean large room. Couldn't fault facilities, staff or room.

Was this review helpful? Yes
GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear JohnWilliams201, Well what a great review; thank you for your positive rating of Heritage Auckland after your stay in August. It certainly appears that you had enjoyed your stay, the room and that you found our team met your needs. Thank you for sharing your experience on TripAdvisor. Kindest Regards Marcus Keenan T.H.E General Manager More

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Additional Information about Heritage Auckland

Address: 35 Hobson Street | PO Box 105-326, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Heritage Auckland 4.5*
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Also Known As:
Heritage Auckland Hotel Auckland Central
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland New Zealand

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