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All 76 Auckland hotels

Heritage Auckland

4.5 of 5 Hotel   |   35 Hobson Street | PO Box 105-326, Auckland 1001, New Zealand
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Heritage Auckland
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83%
Ranked #7 of 76 hotels in Auckland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Dawne C Auckland Region, New Zealand
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678 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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English first
Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We have spent 2 lovely vacations in the Heritage Hotel. You are treated like Royalty from the moment you step inside the door. The staff are well dressed, polite and friendly. Nothing is too much trouble for them. The view from our Window was just lovely and we sat on the balcony and enjoyed the sun.

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Auckland
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for a night on the Tower side of the Hotel for my birthday. We have stayed there before, and once again the stay was exceptional. The Concierge and Staff were excellent and we ordered Lunch with Room Service, and that too was delicious and good value. Had a great sleep and a wonderful breakfast at Hectors the next... More

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Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very friendly staff, clean good size studio room - had everything we needed. Got a studio with a balcony which was a good choice...spent time in the spa and pool which was super relaxing...loved the mini bar!! Everyone was friendly and we even got to see piri wepu who is my bfs hero! Good hotel :)

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Kmf267, Thank you for your positive comments after your stay earlier this month. It was pleasing to read that you found our team to be very friendly and that you enjoyed the spacious studio style room, with balcony, that you stayed in. Thank you for taking the time to submit your feedback on TripAdvisor, sharing your experience. Kindest Regards... More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I hate giving poor reviews, but I cannot sugar coat things when they are not satisfactory. I've never been to this hotel before and booked it as it was convenient (walking distance) to where I had to be everyday for 10 days. Unfortunately that was the only Pros that I found with this hotel. I was massively disappointed and regretted... More

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Hammer T, Thank you for taking the time to share your feedback after you stayed back in August 2013. It was very disappointing to read that you found the hotel to be old and tired; the wing of the hotel that your room was located in used to be a major department store, which was converted to a hotel... More

Mumbai
Contributor
19 reviews 19 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Was the first place when I landed in New Zealand. Friendly staff. Upgraded me to suite as it was available. I had stayed in old building. Hotel has a new building too which I guess faces harbour. Rooms were quite big and of classical type. Wifi was available for 30 mins per day only. Breakfast was nice and had plenty... More

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear RRajiv, Thank you for your positive comments from your stay in November last year. I’m glad that we were in a position to offer you an upgrade to a suite and that you enjoyed this room type. Our rooms are quite spacious and are in keeping with the style and age of our historical building. Our breakfast offers a... More

San Diego, California
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic view of the harbor, great location and helpful staff. If you have the opportunity, select a higher floor - absolutely spectacular view! The hotel amenities are excellent - outdoor and indoor pools, one of the fitness areas is adjacent to the outdoor pool so great atmosphere for your workout. Hotel was centrally located so everything within walking distance.

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Stephen B, It was a pleasure reading your feedback after your stay at Heritage Auckland in March this year. I’m glad that you enjoyed the view from your room and that you also enjoyed our location and the helpful team we have. Thank you for highlighting our fantastic facilities available across the hotel; with 2 x swimming pools, an... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Handy location, loved the suite, felt very luxurious loads of space, great lighting. Bed was very comfortable I want one for home. Room service a bonus very prompt and polite. Would definitely book the heritage over any other hotel when staying in Auckland City

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Catha99, Thank you for such a positive review after your stay at Heritage Auckland. We receive a lot of great feedback about our beds; this is such a critical part of any hotel stay. Our location is handy to any number of key areas within Auckland; just a short walk to both Queen Street and the Viaduct Harbour area... More

Warkworth, New Zealand
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The best part of our stay at the Heritage for me was their catering to different food intolerances by way of their very tasty healthy food options on the menu, including RAW, juicing, GF & vegan etc. Made life easy and I didn't feel like I was an alien for a change! The beds were extremely comfortable and we always... More

Was this review helpful? Yes 1
GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear Rachel S, It was great to read that you enjoyed the various food options available through Hector’s Restaurant at Heritage Auckland. Our food offering has been extremely well thought out with our Executive Chef, Jinu, focused on delivering balanced menus that offer a range of plant based items combined with seasonal, local produce. Our breakfast in particular, does offer... More

Whangarei, New Zealand
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

We had a fantastic stay. The room was fantastic for the kids and us with the dividing door and very clean. The breakfast was awesome. The kids enjoyed the heated lap pool and spa. Was disappointed they didn't have all the sky sport channels and at night when people walked along on the wooden floor by our room in heels... More

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GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear nanashazza2014, Thank you for taking the time to place feedback on TripAdvisor. It was pleasing to read that you had a fantastic stay, and that you found the room suited your needs as a family. We do offer a select number of channels, it is always difficult to have enough, or the right channels, to meet all of our... More

Senior Contributor
31 reviews 31 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room overlooking the harbour was just fantastic! Beautiful, clean, spacious and with a kitchenette we were able to make our own breakfast. The front desk staff were wonderful and helped us with booking tours and sorting out issues we had with some of our pre-booked activities. My only complaint was the price of breakfast. Although it got rave reviews,... More

Was this review helpful? Yes 1
GM_Auckland_Heritage, General Manager at Heritage Auckland, responded to this review

Dear USAsvenskan, It was a pleasure to read your positive feedback after your stay at Heritage Auckland earlier this month. Your comments about the room you were in being beautiful, clean and spacious with harbour views are really appreciated. It is also very pleasing to read that our front desk team were helpful in booking tours for you, and in... More

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Additional Information about Heritage Auckland

Address: 35 Hobson Street | PO Box 105-326, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Heritage Auckland 4.5*
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Also Known As:
Heritage Auckland Hotel Auckland Central
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland New Zealand

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Auckland #6 Luxury Hotel in Auckland #7 Business Hotel in Auckland #11 Romantic Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Art deco; historic landmark refurbished in 1998. ... more   less 
Number of rooms
284

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