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All 76 Auckland hotels

Copthorne Hotel Auckland HarbourCity

4.0 of 5 Hotel   |   196 - 200 Quay Street | PO Box 459, Auckland 1010, New Zealand
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Ranked #42 of 76 hotels in Auckland
A recent review
3 of 5 stars reviewed today
JAL130479 London, United Kingdom
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620 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
2 reviews
3 of 5 stars Reviewed today NEW

Great hotel, fab location. Awesome city. This is my 8th time in Auckland and I love it. Bits of it were a little tatty but all in all it was clean and tidy. The staff were very friendly and helpful and I look forward to my next stay.

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Orewa, Auckland, New Zealand
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Yes the hotel is very tired and in need of a good revamp. The only reason I gave it a 3 is for the local, you can't beat where they are located, right beside the Viaduct and princess wharf. Our room was spacious however there were stains all over the carpet and the carpet was lifting and loose in patches.... More

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Hamilton, New Zealand
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is in a great location right down by the viaduct. Unfortunately because of that on a Saturday night even 10 stories up and with double glazed windows that 2am noise was abit annoying but that comes with the location. And maybe cos the All Blacks won. Hotel is dated but clean and tidy no worries, food was excellent... More

Was this review helpful? Yes 1
Wellington, New Zealand
Top Contributor
93 reviews 93 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Location was great, close to transport. Hotel looks like it has seen better days, the tiles in the bathroom were cracked and the shower was terrible no pressure, no temperature control at all. Views were great and the beds comfortable. For the price its ok but only ok

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Christchurch, New Zealand
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Only positive was the location which is why we chose it. Also false impression on Wotif site.Arrived to end up standing in line for some time for room key. Our room had 2 decent sized beds and that's where it stopped. Chairs were torn, paint chipped, stained bath (shower over bath). One cupboard thing in bathroom was stuffed with tissue... More

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Where to stay in the City of Sails in winter? The Copthorne Harbour City Hotel is ideally sited, almost opposite the ferry terminal and overlooks the cruise terminal. All rooms have a spectacular view of the harbour, facing North. The rooms are pleasantly furnished, and the bed comfortable. The staff are efficient. There is complimentary wifi in the lounge area.... More

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Liverpool, United Kingdom
16 reviews 16 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel has an excellent location. The breakfast is poor with limited selection of everything and staff who don't want to be there. The rooms are very very tired. Beige walls, old toilet, awful shower. There is no concierge and the front desk staff had poor levels of English. Most guests appeared to be Japanese when we visited. You could... More

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Queensland, Australia
2 reviews
1 of 5 stars Reviewed 1 week ago

we just recently stayed at this hotel. We have stayed there previously and have stayed at other Copthorne hotels not sure what is going on with this one, however it is the standard of a 1 star hotel. reception area carpet heavily stained and looks really old and dindgy.Lift really small and very slow. You get 30 mintues free wifi... More

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Doncaster, United Kingdom
19 reviews 19 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in room 716. This was overlooking the harbour and cruise terminal.the staff were very helpful indeed. There had been a booking problem but the desk manager dealt with this very efficiently and quickly sorted a room. A lovely clean and well maintained hotel and very quiet. Our package included breakfast which was buffet and gave us a substantial... More

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms definately dated but tidy. Fantastic views and the location is perfect for sightseeing and within walking distance of viaduct and Skycity. Was great value for a weekend away. Room service staff not great but was fixed by morning staff.

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What travelers say

  • Great location(17)
  • Cruise ship(4)
  • Very helpful(3)
  • Street noise(3)

Additional Information about Copthorne Hotel Auckland HarbourCity

Address: 196 - 200 Quay Street | PO Box 459, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
Hotel Class:4 star — Copthorne Hotel Auckland HarbourCity 4*
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Copthorne Hotel Auckland HarbourCity New Zealand

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Hotel & grounds (21)
Dining (8)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Wheelchair access
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#30 Luxury Hotel in Auckland
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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