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All 75 Auckland hotels

Copthorne Hotel Auckland HarbourCity

4.0 of 5 Hotel   |   196 - 200 Quay Street | PO Box 459, Auckland 1010, New Zealand
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Copthorne Hotel Auckland HarbourCity
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Ranked #45 of 75 Hotels in Auckland
A recent review
3 of 5 stars reviewed 1 week ago
Julie F
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645 reviews from our community

Traveler rating
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    70
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Old, tired, dirty, horrible 40 year old beds, grey sheets, threadbare covers, lumpy carpeting with no pad, mildewed bathroom tiles, no mini bar, temperature control inoperable, noisy, rude staff, terrible "free" wifi in lobby....just plain disgusting.

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Wellington, New Zealand
Top Contributor
117 reviews 117 reviews
49 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel has great views over Auckland harbour and is convenient for the ferries to Devonport, Waiheke and Rangitoto (see photo) and is often good value with internet deals. The staff were perfectly friendly and helpful although reception can be understaffed at busy times like check out. We only took the breakfast once (on the Saturday) because with so many... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

Bed warm and dry, furnishings tired and dated. Room could do with a coat of paint as looks like smoke yellow, light bulbs need replacing. Bathroom has patched up tiles. Fine for a business stay and location is great. Staff were fine

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Kiwi
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

We've stayed at this hotel some years ago and decided to return again as its right on the waterfront and very convenient for what we were in Auckland to do. However, the old adage "you get what you pay for" is true and it was not a good experience. I'm just glad we didn't pay too much as its certainly... More

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Ashburton, New Zealand
Top Contributor
84 reviews 84 reviews
40 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed here for 3 nights, magnificent view from the tenth floor. this hotel is a little outdated, but had everything we required. the service and cleanliness was A1, restaurant facilities were good and 5 minute walk to town and all transport, would stay here again for sure

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Auckland Region, New Zealand
Top Contributor
80 reviews 80 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 1 week ago

I have visited friends in this hotel before so I called to make a reservation. However, it took several calls to get through. After waiting for ages, I finally spoke to a reservation clerk. However, he was so rude he left a bad taste in my mouth. After thinking it over for a day, I cancelled my reservation. If they're... More

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cambridge
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked this hotel for a weekend away due to price and location. Turned up to very average front of desk service, the girl could hardly speak English. The car park isn’t accessible from the hotel so you have to walk around the outside of the building to get to it. The lifts looked like they should have been put out... More

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Sydney, Australia
Contributor
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Arrived late (around 11pm) to discover that the our room was still dirty from the previous guests. I guess this room must have been overlooked for the entire day's housekeeping? Had to call reception a few times and a junior staff got a bit confused about the correct course of action which I would have assumed is a no-brainer -... More

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Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located in one of Aucklands popular areas and the views are just beautiful but what lets it down is the dated rooms and an overall a very dated hotel. We have received great service and felt it was close to all the amenities and top restaurants were all walking distance. Great place for a night or two... More

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Hamilton
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Extremely dated accommodation! Bathroom tiles are filthy and need a bloody good clean, there is no need for them to be this disgusting. Appalling staff on the front desk, rude in fact hardly even speak! I have just spent 5 weeks overseas and had outstanding service and cannot believe this is what my own country offers! They have a lot... More

Was this review helpful? Yes 2
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What travelers say

  • Great location(17)
  • Cruise ship(4)
  • Street noise(3)
  • Very helpful(3)

Additional Information about Copthorne Hotel Auckland HarbourCity

Address: 196 - 200 Quay Street | PO Box 459, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
Hotel Class:4 star — Copthorne Hotel Auckland HarbourCity 4*
Number of rooms: 187
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Also Known As:
Copthorne Hotel Auckland HarbourCity New Zealand

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