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Copthorne Hotel Auckland HarbourCity

196 - 200 Quay Street | PO Box 459, Auckland 1010, New Zealand
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Copthorne Hotel Auckland HarbourCity
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832 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Shrewsbury, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Ideal hotel for walkers. About 15mins walk from City Center and Harbour but is up a small hill. Rooms are comfortable and adequate. Ours had a big flatscreen TV, kettle, Iron and Ironing Board, Hairdryer and desk to sit at. Staff are very kind and accomodating. We had a sports team check in at all the rooms around ours and... More 

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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The Copthorne Harbour Hotel was in a great position. The staff were fantastic and couldn't do enough for you......making sure the suitcase that missed the blight turned up ok and getting laundry done on time. Food was not so hot. Trouble was that the hotel is due to shut at the end of the month and we we not advised... More 

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UK
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic site opposite the harbour in Auckland. It's rooms have seen better days but that was reflected in the price that was extremely reasonable. Car park had plenty of spaces but did come with an additional charge. Everything accessible by foot including sky tower.

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Tauranga, New Zealand
Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Actually was trying out this hotel due to a tip of a local taxi driver, as I needed a place close to the ferry. Location of the Copthorne is very good, acorss the street from the ferry building and main central city/queenstreet in about 2 min walking distance. That's where the positives end though. The athmosphere was more like that... More 

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Norfolk
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel has a great location, really helpful and friendly staff but is let down by dates interior. When we booked on Booking.com they did not make us aware the hotel was closing at the end of July. There were limited facilities such as no cooked breakfasts and no sparkling water!! Such a shame for a fantastic location

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Wellington, New Zealand
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The location for this hotel is amazing. I was on the top floor and my view was pretty great, you literally cross the road and you are on the waterfront. The rooms are old, but fairly clean and well looked after. My bed was comfy. No free wifi though which is really frustrating on a work visit. Also the walls... More 

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New Zealand
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago

Nothing that would stop another visit, but . . . Shower-over-bath indicates it's approximate build date. Friendly staff, nice room views over the harbour, double glazing to reduce street noise, reasonable in-room amenities, but some things definitely in need of attention. Things like: choked extractor fan in the bathroom - behind the grille, a de-laminating lower bathroom door, an old... More 

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Leicester, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good location down by the Quay, but within very easy walking of Queen Street. We had a really good view of the bay from our room, which was a reasonable size and clean. Staff seemed efficient and friendly. Continental breakfast was good. Admittedly it was a Sunday night when we stayed, but I was keen to find a lively... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 25, 2015

I stayed one night and the room was fine. The problem was the manager, Stephen John Newland. I was billed for 7 phone calls from my room with no mention or warning that the room provided phone was an extra cost. There was no sign stating this was an extra fee and I had just left a hotel from Taupo... More 

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Mount Maunganui, New Zealand
Level Contributor
238 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 677 helpful votes
3 of 5 stars Reviewed June 23, 2015

Copthorne HarbourCity occupies an enviable downtown waterfront location, right on the edge of the Viaduct Basin, opposite the Maritime Museum, across the road from the Ferry Terminal, just a 5 minute walk from Queen Street, and 10 minute walk from the SkyTower. Unfortunately, apart from a lick of paint inside, and some exceptionally bland MDF room furniture, it doesn't really... More 

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