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All 76 Auckland hotels

CityLife Auckland

4.5 of 5 Hotel   |   171 Queen St | P.O. Box 105-360, Auckland 1001, New Zealand
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CityLife Auckland
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86%
Ranked #8 of 76 Hotels in Auckland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Salve B Wellington, New Zealand
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443 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington, New Zealand
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

We travelled up to Auckland to the Totem Show.We were three couples so booked the 3 room apartment which is interconnected rooms.Absolutely perfect for our situation,plenty of room and great for socialising and privacy as well.The hotel is well located in Queen St just a quick stroll to the viaduct and shopping on the doorstep. Service was great,staff very friendly... More

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Salve B, Thank you for your recent review and for choosing CityLife Auckland as your place of rest and relaxation. I am glad you are your friends found your stay perfect for your situation and I am pleased our staff showed the traits we strive for which is being friendly and effecient. Thank you again for your review and... More

Hong kong
2 reviews
3 of 5 stars Reviewed 1 week ago

A twin bedroom (it is originally a connecting room with two small twin beds for family children) was arranged to me while my stay. They didnt even ask what type of bed I want, and we are a couple. The twin beds are too small for adults. I have to move the two beds close to each other by myself.... More

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear BlueHK, Thank you for your recent review and sharing your experience with our readers. Apologies for your experience regarding your bedding. It is very uncharateristic for our staff not follow through with requests from our guests so I would assume this was a misunderstanding. With regards to your comments about our beds, we believe our new beds are great... More

Wellington, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've said this to many others - family, friends, colleagues - CityLife Auckland may not have the most luxurious rooms; its swimming pool and gym facilities are perhaps only adequate; it does not have exciting ethnic restaurant inhouse... but it is the most conveniently located city. Above all, its customer service is exceptional. Front desk made an effort to learnt... More

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear penguincouple, Thank you very much for your recent review and for all your wonderful feedback, it has been a pleasure hosting you at CityLife Auckland and we certainly hope this relationship continues for a very long time. It is was good to welcome back our regulars and create and environment they can call a "home away from home". Your... More

Tauranga, New Zealand
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When my husband and I decided on a rare weekend in Auckland for my birthday this year I chose CityLife from a combination of it's trip advisor reviews, location & reasonable rates and we certainly weren't disappointed. The location in the heart of Auckland's CBD is ideal and we were able to leave our car in the valet parking all... More

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Max892, Thank you for your recent review and taking the time to comment on our hotel. We appreciate your wonderful feedback with regards our staff and facilities and we are pleased to hear that you thoroughly enjoyed your stay with us. We wish you all the best for the future and we hope you enjoyed your birthday weekend away.... More

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While the Citylife Hotel is a little difficult to find and get to by car, once there the hotel is well worth the effort. The hotel is situated down a narrow lane off Queen Street and is easy to miss. The service offered by all the staff has to be the best experienced for many years. We were greeted at... More

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Gnuthad, Thank you for your recent review and sharing your wonderful experience with our readers. It was very pleasing to hear that you thoroughly enjoyed your stay with us and your comments on the service you experienced was well received. I am happy to hear that you tried our "Breakfast Bags" as we believe it is a new direction... More

Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Located in central Auckland, ideal spot for exploring the city on foot. Stayed in a deluxe suite. Very spacious & comfortable. Comfortable bed & staff very friendly. Would definitely stay again! Didn't use the facilities, gym or pool but they looked to be good. 30 minutes from airport, travel by airport express easy & from door to door.

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Karend89, Thank you for your recent review and sharing your wonderful experience with our readers. It was very pleasing to hear that you thoroughly enjoyed your stay with us. Thank you again for your review and we hope to host you again in the near future. Kind regards, David Latu T.H.E Front Office Manager More

Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My experience at CityLife was ideal...great, central location; parking available on site; immaculate room with high standard fittings and furniture; super comfortable and luxurious bed and bedding; totally quiet and very polite service. I can't comment on the restaurant or bar as I didn't sample, but looking forward to doing that on my next stay. I stayed at CityLife for... More

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Jenntay188, Thank you for taking the time to review our hotel, we were very pleased to hear you enjoyed your stay with us and we certainly hope you return to experience our very own Zest Restaurant as we believe the food is magnificent. Thank you again for your kind words and look forward to hosting you again in the... More

Timaru, New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

Having recently returned from an overseas holiday and feeling those holiday blues, I arranged a suprise weekend with friends in Auckland for my husband for his birthday and to combat those travel withdrawal symptons. The Auckland CityLife staff provided excellant assistance in arranging the suprise for the golden guy, perfect views of the harbour for the for a couple of... More

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Caterina1105, Thank you for your recent review and sharing your wonderful experience with our readers. It was very pleasing to hear that you throrughly enjoyed your stay with us and I am hope your husband enjoyed his birthday weekend. Thank you for acknowledging the great staff we have at CityLife Auckland and it is especially good to hear that... More

Wellington, New Zealand
Top Contributor
120 reviews 120 reviews
63 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is great, right in the heart of the CBD. The staff were exceptional and very helpful and friendly. I had a standard room which was clean, good sized bathroom and a very comfy bed. Overall I really have no major complaints. My only gripe, not really their fault, is that I had some work to do during the... More

Was this review helpful? Yes
David L, Manager at CityLife Auckland, responded to this review

Dear Lisa_WLG, Thank you taking the time to review our hotel and sharing your experience with our readers. it was great to hear your overall stay was a fantastic and I do apologise for the noise experienced from Lollipops, the children do get excited at times. Thank you again for your review as it is always good to hear from... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stay with Citylife regularly and each stay is consistently up to standard. Friendly, clean and close to lots of restaurants,bars and venues. If I want anything extra I just call reception and they are right up in no time. Very happy, my home away from home! Highly recommended!

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Warrren Thank you for your kind comments and it is always a pleasure welcoming you back to the CityLife Auckland. It is always a pleasure to host you at our hotel and look forward to treasuring the relationship for many years to come. Kind regards, David Latu T.H.E Front Office Manager More

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Additional Information about CityLife Auckland

Address: 171 Queen St | P.O. Box 105-360, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 199
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand

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