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CityLife Auckland

Travelers' Choice award winner
171 Queen St | P.O. Box 105-360, Auckland 1001, New Zealand
Hotel amenities
CityLife Auckland
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Ranked #8 of 77 Hotels in Auckland
A recent review
5 of 5 stars reviewed yesterday
Stefan_and_Erika Wanaka, New Zealand
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550 reviews from our community

Traveler rating
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    56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wanaka, New Zealand
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had to check out of another location due to horrible conditions and were thrilled with the efforts Citylife went to accommodate us. The service was amazing and the deluxe room 1105 was perfect! Fantastic location with pure class at every turn! Thank you Citylife for an exceptional long weekend away, allowing us explore and enjoy your beautiful city.

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Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is centrally located, within walking distance to the waterfront and shops. We had a suite that included a washer/dryer and kitchenette. The room was spotless, and the beds very comfortable. All hotel employees were outstanding -friendly, helpful and extremely knowledgeable about the area and hotel. The restaurant food was wonderful and room service was quick and reasonably priced.... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Nikitobi, Thank you very much for taking the time to review us on TripAdvisor. It was an absolute delight to hear of your wonderful experience and I am especially pleased to read our staff was there to fulfil your requests with efficiency. I will pass on your message on to Tinnie in our reservations and ensure she is rewarded... More 

Gold Coast, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

This excellent hotel has a airport shuttle bus stop right out front in Queens Street. Great location for exploring harbour end of city and close walk to Skytower. Had two nights here everything was just right, after a hot day travelling over to Devonport, my wife and I enjoyed the large indoor pool to ourselves. Staff were the most pleasant... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Barcode54, Thank you very much for taking the time to post such a great review on TripAdvisor. We are delighted to hear that you enjoyed your stay with us and it was also great to hear that you had an ejoyable 2 week tour of the North Island. Thank you again for your kind review and we look forward... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Had the most amazing stay in Citylife with girlfriends to go to Thriller. Our room was fabulous really well laid out and very clean. We had everything we needed. We also had breakfast the next morning which was excellent can not recommend this hotel highly enough. Fabulous time had by us all. Thank you Nicole you manage a great hotel.

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Andrea K, Thank you for your recent review and for choosing CityLife Auckland as your place of rest and relaxation. We are delighted that you enjoyed your stay with us and we hope you had an enjoyable experience at the show. I will certainly pass on your message to Nicole and we look forward to hosting you again on... More 

Top Contributor
65 reviews 65 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for two weeks here: General: + Friendly and very helpful staff. / Small basic equipped gym. / Small pool but to small for swimming. - Checkout time is 10:00 am! - Only 500 MB WiFi free of charge per day. Breakfast: + Nice little smothies at the breakfast buffet. -No coffee! Would not call the black dishwater from the... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear World2Visit, Thank you very much for taking the time to post a review as it is always great to hear from Top Contributors on TripAdvisor. We were delighted to hear that you enjoyed your stay with us and would like to thank you for your detailed review of our hotel. I have passed on your comments regarding breakfast to... More 

Solihull, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the hotel on 3 single nights during our tour of New Zealand. It was well-located in the town centre, easy to find and walking distance from everything we wanted to visit. The reception service was pleasant and efficient and we were upgraded to a suite on 2 occasions. The rooms were a little dated, but functional and... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Canar1, Thank you very much for taking the time to post such a lovely review on TripAdvisor. We are delighted that you enjoyed your stay with us and thank you for your recommendations to other readers and followers. We look forward to hosting you again on your visit to Auckland. Kind regards, David Latu T.H.E Front Office Manager More 

Clearwater FL
Top Contributor
139 reviews 139 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved our stay here. The service staff here was probably the best in our 2 week stay. The location cannot be beat for exploring Queen Street and the harbor area. While the address is Queen Street, the reception is up a little narrow side street, Durham. The staff will handle parking your car if you have one. Our room was... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear SeaShark7, Thank you for your recent review and for choosing the CityLife Auckland as your place of rest and relaxation. It was great to hear of your postive experience especailly from a Top Contributor such as yourself. Thank you again for your encouraging review and we hope to host you again in the near future. Kind regards, David Latu... More 

Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a modern hotel with a great location, easy walking distance to the waterfront. The staff was efficient and friendly. Execellent breakfast and plenty of space between tables, which is very rare in this day and age. At breakfast they seemed to have shots of energy drinks, which was kind of clever.

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear DaveChicago_illinois, Thank you very much for taking the time to post such a lovely review on TripAdvisor. We are pleased you enjoyed your stay with us and I will share your comments with our staff and restaurant. It is part of our culture to celebrate success and receving positive feedback is an integral part of this process. We look... More 

Wake Forest, Nc
Top Contributor
323 reviews 323 reviews
54 hotel reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best things about CityLife Auckland is its location; you can walk from the lobby by the bar and breakfast room and take an esclator one story down to Queen Street, which is the main shopping street, so you are very handy to ATMs, restaurants, shops and public transportation. But the location is not the only good feature--the... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear CarolinaBecky, Thank you very much for taking the time to post such a lovely review on TripAdvisor. We are delighted that you enjoyed your stay with us and we exceeded your expectations. It is part of our culture to celebrate success and receving positive feedback is an integral part of this process. We look forward to hosting you again... More 

Australia
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is perfect – right in the centre of the city on Queen Street. Our request for a quiet room had been disregarded and we were initially allocated a room on the 6th floor, though after some negotiation with the front desk they agreed to change this to a room on the 11th floor. The rooms are not particularly... More 

Was this review helpful? Yes 1
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Chis R, Thank you very much for taking the time to review us on TripAdvisor. Thank you for your comment on our location and I will follow up with regards to the Taxi comment and see why this was. We look forward to hosting you again on your visit to Auckland. Kind regards, David Latu T.H.E Front Office Manager More 

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