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All 77 Auckland hotels

CityLife Auckland

4.5 of 5 Hotel   |   171 Queen St | P.O. Box 105-360, Auckland 1001, New Zealand
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CityLife Auckland
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Ranked #9 of 77 Hotels in Auckland
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Chandra R
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484 reviews from our community

Traveler rating
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    191
    47
    22
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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  • German first
  • Japanese first
  • Polish first
  • Spanish first
  • Swedish first
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    (133)
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San Francisco, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We checked into the CityLife Auckland for our honeymoon and were very much looking forward to our stay. When we went up to our room, we saw major industrial fans in the hallway and a terrible odor in our room. When went back to the front desk, they were fully booked and couldn't provide us another room. We were very... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I was a corporate guest from one of the big 4 Aussie firms. I booked into this hotel for 2-3 weeks but there was 1 night in between when I had to change hotels because it was fully booked for that night. I wait-listed myself for that one night and was told I was a priority for them in the... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
11 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

stayed Dec '14 ---positives--- has a gym (though small), walking distance to everywhere, decent rooms ---negatives--- can only use free wifi in lobby, it's paid for in rooms, which is quite irritating. expect free wifi at this price =======

Was this review helpful? Yes 1
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We booked Citylife for one night when we landed in Auckland after 30 hours travelling. Room service food was only ok Pool area could do with being freshened up Shower door leaked - why this is a problem in so many hotels I do not know!! Good nights sleep but I think we would have slept anywhere!

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Vancouver, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location is very central. I stayed on the 14th floor. The noise was very acceptable at night. My room is very functional, clean, and has everything I need. It looks new. And the price is very reasonable.

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Brisbane, Australia
Contributor
20 reviews 20 reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly people. Most helpful. Great location .... Enjoyed staying here ... Would definitely stay here again ... Happily!! Nice size rooms ..... No gripes whatsoever... And I don't give compliments easily ... First visit to Auckland... Had a great time. Great city, lovely people !!! Thx to all.

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Ozvooky, Thank you for taking the time to review our hotel and choosing CityLife Auckland as your place of rest and relaxation. It was pleasing to hear that you enjoyed your stay with us and thank you so much for the compliment. Thank you again for the review and we hope to host you again in the near future,... More 

Contributor
18 reviews 18 reviews
10 hotel reviews
4 of 5 stars Reviewed 1 week ago

I really loved this hotel. I don't usually sleep on the first few nights of a business trip but the bed was so comfortable it was not a problem. This hotel is really central and next door to the best japanese restaurant in Auckland as well. Staff were really helpful too which is always appreciated.

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear r8u, Thank you for taking the time to review our hotel and I was pleased to hear you enjoyed your stay with us. One of our most important initiatives is SLEEP along with EAT, WORK and PLAY, and it is good to hear that we were able to provide you with the facilities to ensure you receive a good... More 

Kuala Lumpur, Malaysia
Top Contributor
155 reviews 155 reviews
44 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

the 3BR suite is excellent as it has a very complete kitchen and excellent view. Front desk service was good, but the ladies at the buffet breakfast tend to be sluggish. They like to chat among themselves and not very willing to help. Location is good, especially the Queens St entrance is close to many shops and activities.

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear PFirst123, Thank you for your feedback and we most certainly enjoyed reading about your positive experience with us. I do apologise about your experience at the Restaurant and I will talk to our Restaurant Manager about the matter. We look forward for the next opportunity to share T.H.E Heritage Experience with you and we hope you have a safe... More 

Hamilton
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I am writing this review from my room at CityLife, this is my second stay at CityLife Auckland and once again I can't fault these guys. Fantastic location, clean tidy rooms, staff who really understand customer service right from front line staff, cleaning staff, restaurant staff, room service staff, staff that man the phones just fantastic. I am in Auckland... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Anette B, Thank you for your recent review and for choosing to stay at CityLife Auckland as your place of rest and comfort. It is pleasing to hear of your kind words and that we continually exceed your expectations. Thank you again for your kind review and we hope to host you again in the near future Kind regards,... More 

Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were here for 3 nights and we absolutely loved the size of the Deluxe suite. We arrived at 1030am and were absolutely happy to know our suite was ready! Great start! The suite was huge and very clean and so well-contained! So delightful. The location was excellent, right smack on queen street unlike its sister hotel Heritage in Hobson... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Elimguo, Thank you taking the time to review our hotel and sharing your experience with our readers. We understand how it feels to come off a long flight so we always try our best to accommodate our guests as soon as possible and it is pleasing to hear this is appreciated. I will follow up with our housekeeping team... More 

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Additional Information about CityLife Auckland

Address: 171 Queen St | P.O. Box 105-360, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand
Hotel Style:
#5 Business Hotel in Auckland
#8 Luxury Hotel in Auckland
#12 Family Hotel in Auckland
#13 Romantic Hotel in Auckland

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