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All 76 Auckland hotels

CityLife Auckland

4.5 of 5 Hotel   |   171 Queen St | P.O. Box 105-360, Auckland 1001, New Zealand
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CityLife Auckland
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86%
Ranked #7 of 76 Hotels in Auckland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
DianaC19c Wellington, New Zealand
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450 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington, New Zealand
1 review
5 of 5 stars Reviewed 6 days ago NEW

Friendly staff - stress free environment. For a city location room sizes are large. The Zest restaurant provides excellent service and the food is delicious. I am a regular at CityLife and my stay is always treated as' special' by the staff and management.

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Diana, Thank you foer your recent review and all your wonderful comments about our hotel. It is always a pleasure hosting you here at CityLife Auckland. Thank you again for your review and no doubt we will see you again in the near future. Kind regards, David Latu T.H.E Front Office Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the city life in August for our wedding anniversary, when we entered our apartment there were some chocolates for us on the Friday night, on the Saturday there was a plater of fruit and chocolates, my wife felt really special.The staff were so helpful and the room was great.The choice of food for breakfast... More

Was this review helpful? Yes 1
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Steve P Thank you for your kind comments and it is always a pleasure acknowledging guests with special milestones, I am pleased to hear you enjoyed the service you receive and we certainly hope to host you and your wife again for many more wedding anniversaries. Kind regards, David Latu T.H.E Front Office Manager More

Adelaide, Australia
Contributor
15 reviews 15 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Very centrally located is this hotel on Queen Street, amongst lots of shops and eateries. The room size is comfortable enough for a city stay, the bed was very soft and big. There was a great view of the Sky Tower out the back of the hotel, if you walked up the little street (not towards Queen St but the... More

Was this review helpful? Yes 1
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear BirdyAdelaide, Thank you for taking the time to review our hotel and for sharing your experience with our readers. It was very pleasing to hear you thoroughly enjoyed your stay with us. Thank you again for your kind comments and we look forward to hosting you again soon. Kind regards, David Latu T.H.E Front Office Manager More

Waiheke Island, New Zealand
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Once more, a very enjoyable and stressfree experience in our lovely room on the 21st floor. We had dinner and breakfast in the Zest restaurant, delicious food and very attentive service. We checked out, knowing this hotel would be our first choice on our next visit to Auckland central.

Was this review helpful? Yes 1
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Pulmans, Thank you for your recent review and sharing your wonderful experience with our readers. It was very pleasing to hear that you thoroughly enjoyed your stay with us. Thank you again for your review and we hope to host you again in the near future. Kind regards, David Latu T.H.E Front Office Manager More

Ahipara, New Zealand
Top Contributor
56 reviews 56 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived off a flight from Melbourne but had flown from Vietnam so was feeling jet lagged to a pre booking with City Life so the room was already paid for. However I did not have a credit card on me as my husband had flown straight home and I had had mine eaten up in an ATM machine whilst travelling.... More

Was this review helpful? Yes 2
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Sara K, Thank you for your recent review we do appreciate your comments and note your frustration with the policies which are standard throughout hotels worldwide. It certainly was not our intention to make your check in process difficult or to make you feel frustrated or to offend you and for this we offer our sincerest apologies. However as... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've been staying at City Life Auuckland for years now & continued to be pleased with our experience. This hotel just seems to continuously improve. Our value equation keeps being met: great accommodation for a great price in an unbeatable location. And, as a frequent visitor, we are treated to nice extras that suit us well. We are loyal!

Was this review helpful? Yes 2
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear JoanHoney Thank you for your recent review and for sharing your wonderful experience with us on TripAdvisor, it is always pleasing to read when our guests have a really good experience with us and we were especially happy to hear that you will be loyal guests going forward. Wee look forward to hosting you again in the near future.... More

Christchurch, New Zealand
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and Grandson stayed at this wonderful Auckland Hotel for two nights last month.We were on the 21st floor in the executive suite with a great view overall. Getting to and going from this hotel to the Auckland Airport very easy as the bus stops right outside every 15 min. Counter staff extremely efficient and friendly as well as... More

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear jeff_fay, Thank you for your wonderful review and taking the time to share this with our readers. I agree with your comments regarding our rooms, airport transfer and especially our staff as this is exactly how we envisage all our guests experience to be. Thank you again for your kind words and we look forward to hosting you on... More

Wellington, New Zealand
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We travelled up to Auckland to the Totem Show.We were three couples so booked the 3 room apartment which is interconnected rooms.Absolutely perfect for our situation,plenty of room and great for socialising and privacy as well.The hotel is well located in Queen St just a quick stroll to the viaduct and shopping on the doorstep. Service was great,staff very friendly... More

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Salve B, Thank you for your recent review and for choosing CityLife Auckland as your place of rest and relaxation. I am glad you are your friends found your stay perfect for your situation and I am pleased our staff showed the traits we strive for which is being friendly and effecient. Thank you again for your review and... More

Hong kong
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

A twin bedroom (it is originally a connecting room with two small twin beds for family children) was arranged to me while my stay. They didnt even ask what type of bed I want, and we are a couple. The twin beds are too small for adults. I have to move the two beds close to each other by myself.... More

Was this review helpful? Yes 1
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear BlueHK, Thank you for your recent review and sharing your experience with our readers. Apologies for your experience regarding your bedding. It is very uncharateristic for our staff not follow through with requests from our guests so I would assume this was a misunderstanding. With regards to your comments about our beds, we believe our new beds are great... More

Wellington, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've said this to many others - family, friends, colleagues - CityLife Auckland may not have the most luxurious rooms; its swimming pool and gym facilities are perhaps only adequate; it does not have exciting ethnic restaurant inhouse... but it is the most conveniently located city. Above all, its customer service is exceptional. Front desk made an effort to learnt... More

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear penguincouple, Thank you very much for your recent review and for all your wonderful feedback, it has been a pleasure hosting you at CityLife Auckland and we certainly hope this relationship continues for a very long time. It is was good to welcome back our regulars and create and environment they can call a "home away from home". Your... More

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Additional Information about CityLife Auckland

Address: 171 Queen St | P.O. Box 105-360, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 199
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand

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