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CityLife Auckland

Travelers' Choice award winner
171 Queen St | P.O. Box 105-360, Auckland 1001, New Zealand
Hotel amenities
CityLife Auckland
Best prices for: 1 room 1 guest
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Ranked #7 of 63 Hotels in Auckland
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616 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Citylife hotel situates at the middle of Queens Road with 2 exits, one direct to Queen Road, while main entry is in the inner street. Although there is not.much outside view as this hotel is circled by.buildinds, they has an indoor heated swimming pool, small but functionable. They use salt water instead of chlorine. So bring your google for swimming.

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Simon W, Thank you for your taking the time to write your review and for choosing CityLife Auckland as your place of rest and relaxation. We throroughly enjoyed your comments about your stay and I am pleased your experience was a fantastic one. Thank you again for choosing CityLife Auckland and we hope to host you again next time... More 

Mangawhai, New Zealand
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent three night in a spacious apartment on the third floor. We had booked online, pre-booking the car-parking, which saved us $10 per night, The car was ready each morning at the time requested - great service. The central location of this hotel put it in easy walking distance of all the major attractions of central Auckland. With both... More 

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Mark F, Thank you for your taking the time to write such a positive review. I am glad to see you had taken full advantage of the discounts you receive when booking on our website and I happy your received the high level of customer service in which we are known for. Apologies for the noise experience you had... More 

Gold Coast
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I spent 8 nights in a one bedroom apartment with my mother and daughter. Being generous, I gave my mother and daughter the two beds and slept on the sofa bed. It was pretty dreadful but that was the only negative about the hotel. The apartment was spacious and well-equipped - serviced daily with plenty of fresh towels and toiletries.... More 

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear KarenParisGoldCoast, Thank you for your taking the time to write your review and for choosing CityLife Auckland as your place of rest and relaxation. We throroughly enjoyed your comments about your stay and I am pleased your experience with us was a good, we are currently working on alternative mattresses for our sofabed's so please watch this space. Thank... More 

travelling
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had never heard of this hotel. Found it online and was pleasantly surprised. Excellent location, with the airport shuttle just outside the hotel. Nice, clean, friendly staff, nicely appointed. Would definitely stay here again.

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear schnoodleontheroad, Thank you for your wonderful feedback, we are delighted that your enjoyed your stay with us. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. Thank you again for... More 

NSW
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband, adult son and I stayed for 2 nights in a 2 bedroom, 2 bathroom apartment on 21st floor. We requested a view and looked over towards the Auckland Harbour Bridge which was lovely. The unit was clean, modern and spacious with lovely Manuka Spa products in the bathroom. We requested more towels which were delivered promptly. We had... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Jillipink, Thank you for taking the time to share your delightful review on TripAdvisor. I am happy to hear that you and your family enjoyed the CityLife experience and it was especially pleasing to hear our staff went out of their way to ensure you had a comfortable stay. Thank you again for your kind review and we hope... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Heritage CityLife is perfectly located to enjoy the highlights of downtown Auckland. Within easy walking distance of gourmet eating at Federal St restaurants, equally close to Brittomart and stylish boutique shopping. Exceptionally clean room, ultra comfortable bed and friendly, helpful staff all in a central yet quiet location. We will be happy to return!

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear jewill1, Thank you for taking the time to share your delightful review on TripAdvisor and for choosing CityLife Auckland as your first hotel to review on this website. It was an absolute pleasure to hear you enjoyed your stay with us and I am pleased you enjoyed everything from the staff to our rooms. Thank you again for your... More 

Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the 3-bedroom suite as a family of 8. It was very spacious, with ensuite bathrooms in all bedrooms plus an additional toilet near the living room. We stayed on a high floor so we did not have any noise problems. The service was very friendly, fast and efficient. Check-in and check-out was a breeze, and our request... More 

Was this review helpful? Yes 1
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Max, Thank you for taking the time to review CityLife Auckland and also for choosing our hotel as your place of rest and relaxation for you and your family. It was with great pleasure to hear of your recommendation of our property and we appreciate your feedback about your stay. Your dealings with our Front Desk is exactly what... More 

Christchurch, New Zealand
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I always stay at CityLife Auckland when I go to Auckland and every time I get great service from all the staff members there. They are all very helpful and friendly. Nothing is too much for them. I have stayed there on my own, family trips and also girls weekend away. The room is always fantastic, spacious, very clean and... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear AnneChua, Thank you for taking the time to review us on TripAdvisor. It is always a pleasure hosting you and your family and it is very satisfying to hear that all is well with your experience with us. Thank you for your views on our pool, beds and facilities as it is very satisfying to hear these positive comments.... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night to attend show at Civic theatre. So handy to that venue and of course the shops too. The staff were very friendly and courteous, and room very clean and nicely appointed. I was also so impressed to see the concierge was a member of an élite group -Les Clefs d'Or. I will definitely stay here... More 

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Susan H, Thank you for taking the time to rate us on TripAdvisor and we are delighted to hear that you thoroughly enjoyed your stay with us. It was very satisfying to hear that all went well with your experience and yes we are very proud to have Jacky Shih as part of our team. Thank you again for... More 

Memphis, Tennessee
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

CityLife is a fantastic location. It is within walking distance of Sky Tower, Viaduct Harbour, and Britomart. It is surrounded by restaurants, grocery stores, and shopping centers. The AirBus stops right in front of CityLife, so it is extremely convenient when coming from and going to the airport. The front desk staff is extremely friendly and provide first class service.... More 

Was this review helpful? Yes 1
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear ichelle, Thank you for taking the time to rate us on TripAdvisor and we are delighted to hear that you thoroughly enjoyed your stay with us. Thank you again for your fantastic comments and we hope to have the opportunity to host you again in the near future. Have a safe trip back to the U.S. Kind regards, David... More 

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