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All 76 Auckland hotels

CityLife Auckland

4.5 of 5 Hotel   |   171 Queen St | P.O. Box 105-360, Auckland 1001, New Zealand
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CityLife Auckland
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86%
Ranked #8 of 76 hotels in Auckland
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Crazysteveb Havelock North, New Zealand
  • Overview
  • Reviews (422)
  • Photos (127)
  • Amenities
  • Room tips (90)
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422 people have reviewed this hotel

Traveler rating
    188
    168
    40
    22
    4
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68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Havelock North, New Zealand
Top Contributor
82 reviews 82 reviews
39 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed in CityLife Auckland for one night on a recent business trip. Had a hire car and it was a struggle to find the entrance (address in Queen Street is not the main hotel entrance). However the welcome was warm and the room was comfortable - not luxury standard but adequate). Room view was not great but that is the... More

Was this review helpful? Yes
Whangarei, New Zealand
1 review
4 of 5 stars Reviewed 5 days ago NEW

Staff were excellent. Not just efficient but genuinely helpful and friendly. The deal we got was great value, very nice room with good atmosphere. Particularly enjoyed the breakfast buffet. .Thanks CityLife.

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Kelly J, Thank you for your recent review and we are grateful for your positive thoughts on our property. We are very pleased with your comments and look forward to hosting you again in the near future. Kind regards, David Latu T.H.E Front Office Manager More

Christchurch, New Zealand
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I needed a place to stay the night which was convenient to the Auckland CBD. The reception staff were polite as were the staff in the restaurant. I had an excellent meal. The suite consisted of a lounge/dining/kitchen with an attached bedroom. While my stay was short, arriving early evening and leaving early morning, the City Life was at least... More

Was this review helpful? Yes 1
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Phillip H, Thank you for your recent review and choosing CityLife Auckland as your place of rest and relaxation. I am glad to hear that you enjoyed your stay with us and I am pleased to know that you will be back. Thank you again for your positive review and we hope to host you again in the near... More

Auckland Region, New Zealand
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed a Saturday night here. The staff were very welcoming. We had requested a room that was high up and were given a room on the 20th floor! We took the $25 upgrade and were very pleased with the corner room we got. It had a separate lounge and kitchen, the bed was lovely - one of the... More

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Terresa B, Thank you for your recent review and choosing CityLife Auckland as your place of rest and relaxation. Thank you for your kind comments and I am please to say this was well received by our staff. Your decision to upgrade to a Suite is always a good choice because of added features you mentioned and I am... More

Tauranga
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We decided to have a weekend up in Auckland with our 4 boys. It can sometimes be difficult to find suitable accommodation for our large family but CityLife ticked all of the boxes. At first I thought the price was a little on the high side BUT....it was worth every cent. We had 3 gorgeous, clean interconnecting rooms. Complete with... More

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear TheSuper6, Thank you for taking the time to review our hotel and also sharing your experience with our readers. We are thankful for the postive comments shared about our hotel and we are very pleased to know that you thoroughly enjoyed your stay with us. Thank you again for your review and we hope to host you again in... More

LaPlace, Louisiana
Top Contributor
164 reviews 164 reviews
41 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Within walking distance of the harbor, plenty of shopping and restaurants nearby, too. There is a Japanese restaurant next door that is very good, reasonably priced. Our room on the 20th floor was quiet and clean, but small; good view of skyscrapers. Here we had probably the softest and lumpiest mattress of our long trip, that said, we were so... More

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear grip652, Thank you for your review and taking the time to share your experience with our followers. We certainly take pride in the service and facilities and we truly think we are more than a decent hotel, our new beds have been mentioned on numerous occasions for their comfort so you may have a different preference which we also... More

Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having arrived after a 22 hour flight from the UK we were a little disappointed at not being able to access our room earlier than the usual time of 2 pm, however we were able to leave our luggage at reception until it was serviced. As requested, we were allocated a room on the 22nd floor having read reviews recommending... More

Was this review helpful? Yes 1
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Jane K, Thank you for taking the time to review CityLife Auckland as it is always good to hear from our Senior Reviewers. Thank you for the kind comments regarding our staff and facilities and I apologise for our furnishings, which did not meet your expectations. Thank you for your feedback regarding our TV reception and can assure you... More

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is our second visit and we will return. Sometimes it can be noisy depending on where your room is but we have found front desk staff extremely helpful and accommodating. The rooms are excellent and spacious with good bathroom facilities. A full kitchen and laundry is an added bonus. Toiletries are beautiful and coffee and tea always replenished. To... More

Was this review helpful? Yes 1
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear rll58, Thank you for taking the time to review our hotel and for sharing your experience with our followers. It was very pleasing to hear that you enjoyed your recent stays with us and it was especially pleasing to hear that you feel you are at "home" with us. We think our service and facilities are special and I... More

christchurch
Contributor
14 reviews 14 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked direct on Heritage hotels website on a great package that included breakfast, check out at 12am and WiFi. We stayed in a deluxe suite on 21st floor, lots of space for a couple. The room had a separate bedroom and lounge area with a small but functional kitchen. We were close to lifts but never heard any noise. The... More

Was this review helpful? Yes 1
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear gilandbrenda, Thank you for taking the time to review CityLife Auckland and sharing your experience with our followers. It was most pleasing to hear that your enjoyed the package we offer as well as the Early Bird Dinner special, it is certainly good value for money. Thank you again for taking the time to review our hotel and we... More

Wellington, New Zealand
Top Contributor
90 reviews 90 reviews
12 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here over a long weekend (Queen's Birthday). Location of the CityLife is a major plus point - we took the Airport bus service and this hotel is right outside 'Auckland Central stop #4'. It is also within convenient walking distance to the Queens Wharf, Britomart train station, Wynward quarter, the Sky tower. Service front desk staff was warm and... More

Was this review helpful? Yes 1
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear F1gar0, Thank you for your review and choosing CityLife Auckland to be your place of rest and relaxation. Your kind words have been well received by our team and we are happy to hear that you thoroughly enjoyed your stay with us. Thank you again for taking the time to review our hotel and we certainly hope to host... More

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Additional Information about CityLife Auckland

Address: 171 Queen St | P.O. Box 105-360, Auckland 1001, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — CityLife Auckland 4.5*
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand

127 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Auckland #7 Luxury Hotel in Auckland #11 Romantic Hotel in Auckland #12 Family Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Modern spacious high-rise - In the heart of Auckland. ... more   less 
Number of rooms
199

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