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CityLife Auckland

Travelers' Choice award winner
171 Queen St | P.O. Box 105-326, Auckland 1143, New Zealand
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CityLife Auckland
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Ranked #7 of 63 Hotels in Auckland
A recent review
4 of 5 stars reviewed today
Albywon Sydney, New South Wales, Australia
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641 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, New South Wales, Australia
Level Contributor
717 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 555 helpful votes
4 of 5 stars Reviewed today NEW

Stayed here for one night only at the end of July following recent stays at other Heritage hotel properties in both Auckland and Wellington. The small King Room was $189 on a Thursday Night. I'd have to say that, while being very good, if was my least favourite of the three. It was a small room and really small bathroom.... More 

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Albuquerque, New Mexico
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our family stayed here the end of July. We had a great room with a view of the harbor and Sky Tower. Actually the Sky Tower was so close you felt like you could touch it. Love having a kitchenette and washer/dryer. The staff were very friendly. Great location. Would stay here again.

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CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for you lovely feedback - we are delighted you enjoyed your stay with us and look forward to welcoming you back again soon, kInd regards Nicole Lawson, General Manager More 

Christchurch, New Zealand
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is as very nice hotel, great location within easy walk to the Viaduct harbour, Brittomart and lots of restaurants and cafes. The airport bus stops literally right outside the door and other bus stops are very close. The staff were friendly and helpful, checkin/out were quick and efficient. The room, although not large, was very nice with comfortable double... More 

Was this review helpful? Yes
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for your lovely feedback - we are thrilled you enjoyed your stay and look forward to welcoming you back again soon, Kind regards Nicole Lawson, General Manager More 

Napier, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Clean tidy and lovely comfortable bed with a good array of pillows great breakfast valet service exceptional.lifts fast.rooms had good size televisions. Travelled with family had asked to all be located close to each other and they accomodated us .

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CAKL, General Manager at CityLife Auckland, responded to this review

Dear Kaz0101 - it is wonderful to read that you loved our Heritage "Tranquil" beds and pillows - you will be pleased to learn they are available for purchase too! We do appreciate your wonderful feedback and look forward to welcoming you back again soon, Kind regards Nicole Lawson, General Manager More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at the CityLife Auckland while away for work. I haven’t stayed there for a few years and was really impressed with the service and room I was given. After my night there I wish I had been there longer. Reception staff were efficient and friendly and the restaurant staff were great when I went there to get trim... More 

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CAKL, General Manager at CityLife Auckland, responded to this review

Dear Bronwen, we really appreciate your kind feedback regarding our staff and facilities. We definitely have rooms that offer shower only too - our Deluxe suite rooms will be perfect for your next stay with us. We look forward to welcoming you back again soon, Kind regards Nicole Lawson, General Manager More 

Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Situated in the centre of Auckland, Citylife made for easy traveling on foot. However, wifi was only accessible in the downstairs lobby and car parking is near impossible- The $35/night for valet car service is a must. Overall, a comfortable stay in a great location.

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Hi jedespott, Thank you for your kind comments on our hotel and for choosing CityLife Auckland as your place of rest and relaxation. We have Wi-Fi accessible from all points of the hotel so please accept my apologies if you were not informed about this. Thank you again for your review and we look forward to welcoming you back again... More 

Hastings, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is really well located for getting about in Auckland. It is close to food, restaurants, public transport, the harbour, shopping, cinemas and galleries. It was very comfortable for us and provided the opportunity to do some self catering (very less as we were so close to various food outlets). The hotel room was clean and very comfortable. We... More 

Was this review helpful? Yes 1
David L, Front Office Manager at CityLife Auckland, responded to this review

Hi vikasmenon99, Thank you! We really appreciate your kind comments regarding our staff and facilities. We look forward to welcoming you back again soon. Kind regards, David Latu Front Office Manager More 

Christchurch, New Zealand
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very spacious rooms, well furnished. Everything you need is here in this ideally, centrally located hotel. My room even had a full on kitchen. A great place to stay at very reasonable price. The staff are amazing....very helpful and a warm welcome.

Was this review helpful? Yes
David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Rhys C, Thank you for choosing CityLife Auckland as your place of rest and for taking the time to review our hotel. We was happy to hear that you enjoyed your stay with us and it was also good to hear that you found our staff helpful, warm and amazing. We always aim to make our guests feel as... More 

Singapore, Singapore
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights here over the Super Rugby finals! This wonderful hotel capped a memorable 2 weeks North Island trip for my wife & me. Located in the heart of the city. Reception & Valet staff were helpful & very polite. Our room rates were slightly lower than other hotels of the same class, so got a good deal! Highly... More 

Was this review helpful? Yes
CAKL, General Manager at CityLife Auckland, responded to this review

Dear iamPaulPaul - Thank you - it is wonderful to read you loved your stay with us! We certainly appreciate your kind comments and feedback and look forward to welcoming you back again soon, Kind regards Nicole Lawson, General Manager More 

5 of 5 stars Reviewed 2 weeks ago

Loved the new beds. Absolutely dreamy to lie in bed while the kids are in their own room and dad is watching T.V in the lounge. Fantastic stay for us in a 2 bedroom apartment. Great kitchen facilities, maybe a large pot and bowls for serving for the larger family. New world and other grocery shops within walking distance for... More 

Was this review helpful? Yes
CAKL, General Manager at CityLife Auckland, responded to this review

Dear Lyn P, We are delighted you enjoyed your stay with us and that you loved our Heritage Tranquil beds - you will be pleased to learn they are availble to purchase too! We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can... More 

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