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CityLife Auckland

Travelers' Choice award winner
171 Queen St | P.O. Box 105-360, Auckland 1001, New Zealand
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CityLife Auckland
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Ranked #7 of 77 Hotels in Auckland
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569 reviews from our community

Traveler rating
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    56
    23
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed here from April 11 to April 16. It was a I bedroom apartment with a small washer and dryer in a closet which worked surprisingly well. We were on the 22nd floor with a beautiful view of Sky Tower out our windows. The first night, Saturday, we heard street noise from Queen Street below but... More 

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Wellington, New Zealand
Top Contributor
82 reviews 82 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great location but a bit noisy at night (our room was at the back). Saturday night had noise from a bar and Sunday a lot of rubbish trucks ? and other beeping noises. The bed was very comfortable and the room was warm. The one bedroom apartment provides plenty of space for two people. Didn't like coming back to our... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear annieandnick, Thank you for recent review and choosing CityLife Auckland as your place of rest and relaxation. We were pleased to hear of your experience and appreciate your positive feedback regarding our staff and comfortable beds. Please accept my apologies for the noise experienced as we do get noise coming through every now and then from club goers and... More 

Christchurch, New Zealand
Top Contributor
114 reviews 114 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at CityLife while up in Auckland for a concert at Vector Arena. It's in a great location, rooms were quiet despite being in the centre of the city (right on Queen Street) and the staff were very friendly. Would highly recommend a stay here and we'll be keen to stay here again when we next visit Auckland.

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Jan 0, Thank you for recent review and choosing CityLife Auckland as your place of rest and relaxation. We were pleased to hear of your experience and appreciate your positive feedback. We hope to welcome you back in the near future. Kind regards, David Latu T.H.E Front Office Manager More 

Melbourne
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We came over from Australia for a Long Weekend in Auckland. Staying at The Citylife was Great as far as facilities. Large Apartment with all amenities, Staff was very attentive. Great location where you can walk to the Wharf, Shopping and Restaurants. It was overall a Great Stay.

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear 58_Traveller, Thank you for taking the time to share your delightful review with our followers on TripAdvisor. It was pleasing to hear that you enjoyed your stay with us and I was especially delighted to hear that our staff met your expectations. Our location is literally in the "Heart of the City" and I am happy you made full... More 

Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This was our second stay at City Life Auckland. Both stays were part of an Air New Zealand show package. The location is great very handy to Waterfront,shops and theatre. On Both occasions the standard of service was excellent. Nothing seemed a problem for front desk ,dining room, concierge or housekeeping staff. Beds lovely and comfortable and although an older... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear dip1948, Thank you for taking the time to review our hotel and we are delighted for you to choose our hotel as your first review on TripAdvisor. I am happy to read that your enjoyed our show package as well as the service, room and location offered by our property, it is always our intention to exceed our guests... More 

Boston
Top Contributor
74 reviews 74 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the CityLife at the peak tourist season during Chinese New Years and the Australia New Zealand World Cup match. Needless to say the price was double the norm, but the staff and service were impeccable and attentive. The room was not large but comfortable and quiet. We had a really good night's sleep prior to our flight... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear BostonFoodie01, Thank you for taking the time to review our hotel on TripAdvisor and it is certainly good to hear from one of the websites Top Contributors. It was very pleasing to hear of your experience at CityLife Auckland and in particular the impeccable level of service you received from our staff. Our location has always been a highlight... More 

Bangkok
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a very good one night stay in Auckland. The hotel location in the Center of shopping area on Queens Street is unbeatable. Staff was friendly and efficient. We had a 3 bedroom suite which is quite spacious but, unfortunately the arrangement for efficient use of space could be improved.

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Vallobh, Thank you for taking the time to review us on TripAdvisor. It was wonderful to hear that you and your family enjoyed your stay with us and I am happy to read that you enjoyed our location and level of service experienced from our staff. I have noted your comments regarding the use of space in the 3... More 

Tauranga, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Warm Reception - Smiling happy staff, ready and willing to assist. Room was excellent, clean and well serviced. Great view. In close proximatey to Queen Street. Had a very pleasant stay. Highly recommended.

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear Michelle P, Thank you for your wonderful review on TripAdvisor. I am pleased to hear that you enjoyed your stay with us and especially delighted to read that the level of service you experienced was excellent. Thank you again for your warm comments and we hope to host you again in the near future. Kind regards, David Latu T.H.E... More 

Norfolk, Virginia
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got into Auckland on March 7, 2015 at 8:00 a.m. Took the Supershuttle (also highly recommended) to the Citylife. Of course, our rooms weren't ready but the next thing the counter person said was "We have a gym where you can shower. Let me get you towels and complimentary toiletries." That made a big difference in our enjoyment of the... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear LafayetteRiverORF, Thank you for your delightful review and for choosing the CityLife Auckland as your place of rest and relaxation. It was great to hear that enjoyed the service our staff provided as it is always a goal of ours to ensure cater to our guests needs. Thank you again for your great review and we hope you have... More 

Brussels, Belgium
Top Contributor
381 reviews 381 reviews
148 hotel reviews
197 helpful votes 197 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The positive: good location All the other points: i am not convinced. - the style: old, out of date. If there's a place in the hotel who is renovated: we didn't see it - the room: basic: no charm - the bathroom: ok clean but basic for an 4 stars - the service: we arrived really late in the night... More 

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David L, Front Office Manager at CityLife Auckland, responded to this review

Dear HDLBruxelles, Thank you for taking the time to post your review on TripAdvisor. I am sorry you feel this way about our hotel but we are proud of the product we offer and will always appreciate feedback so if you have any suggestions please feel free to contact me and let me know how we can offer a better... More 

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