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CityLife Auckland

Travelers' Choice award winner
171 Queen St | P.O. Box 105-326, Auckland 1143, New Zealand
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1 room 1 guest
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CityLife Auckland
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657 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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  • All months
    (657)
  • Mar-May only
    (198)
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    (148)
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    (133)
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    (178)
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Auckland Central, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice room with views of the city,pleasant staff at front desk. Very clean and all amenities in room. This Hotel is right in the middle of the High St so all shops are close and there are loads of restaurants if you choose to go out for a meal. It is also very close to the Theatres for shows.

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Hamilton, New Zealand
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booked in via phone a week before we required. Busy week in Auckland. Could not get the 2 bedroom apartment we required, but took the almost last 1 bedroom. (1 couple & 1 adult). Sofa bed already made up when we arrived at 7.30pm - Great. Next morning a letter to call the reservations manager - yes they had noted... More 

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Auckland, New Zealand
Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW

Great Service. Nice and Friendly staff. good location close to all amenities. Nice and Modern. Great pool and Gym area. 24hr check in service. Parking expensive $35.00 only valet parking allowed. Enjoyed stay. No free WIFI in room.

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CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for yuor lovely comments regarding the staff and service - we do appreciate it! I was surprised to read your comment regarding no free WIFI being available in the room as the hotel actually does offer free in-room internet of 500MB per day. I am pleased to advise effective 1st September this cap will increase to 1Gb free... More 

San Francisco, CA
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our family of 4 loved the 2 bedroom apartment at this hotel! Great location, and our suite was amazing: big, luxurious, with comfy beds and a full kitchen. Walk to shops, restaurants, etc. No issues with noise. There's a nice little indoor pool, too. A couple notes that might be helpful: it was a bit hard for us to find... More 

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CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for your kind words and feedback - we do appreciate it and we are delighted you had a fabulous stay with us.. You will be pleased to know that effective from the 1st September we are now offering 1GB WIFI complimentary per day. We look forward to welcoming you back again soon, kind regards Nicole Lawson, General Manager More 

Sao Paulo, SP
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was good. Very convenient location. However, my room was very noisy, on a low floor, next to the garbage collection of several buildings, including the hotel. Luckily I had earplugs - I used them through all 4 nights while there. Breakfast was not included on my reservation, but it was good.

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CAKL, General Manager at CityLife Auckland, responded to this review

Thank you - we do appreciate your feedback regarding the noise from the rubbish trucks nearby. I would certainly encourage you to contact any of my team if ever you experience any issues or have any concerns as they are only ever too happy to assist and offer alternative options. We look forward to welcoming you back again in the... More 

Perth, Australia
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago

We commenced our New Zealand holiday with a 2 night stay at Auckland Citylife. After a long plane flight from Perth, we were delighted to receive an upgrade to the Director's suite. There were 4 of us staying, 2 couples, and the suite had three bedroom and a self contained kitchen and 2 lovely bathrooms, on the top floor. Our... More 

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CAKL, General Manager at CityLife Auckland, responded to this review

Dear Marg, We are delighted you enjoyed your stay with us! I agree our Director Suites are fabulous! Your kind comments are very much appreciated. It is part of our culture to celebrate success and receiving positive feedback such as yours is an integral part of this process. Payal will be recognised for her great work by rewarding her with... More 

Benalmadena, Spain
Level Contributor
92 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very good placed close to the shops and restaurants. The room was clean and comfortable, only the bed was too soft (in my opinion). We had a lounge with kitchen and two 40" LCD TV, one in the lounge and another in the bedroom. The bus from/at the airport stop just front de hotel, very nice!

Was this review helpful? Yes 1
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for your feedback - we do appreciate it! We look forward to welcoming you back to CityLife Auckland again soon, Kind regards Nicole Lawson, General Manager More 

New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stay at City Life 3 - 4 times a year and for good reason. It is the right combination of facilities, service and value. Sometimes on big sporting weekends or when a big concert is on City Life seems to book up quickly and we begrudgingly have to stay elsewhere. The guys working valet/concierge are always absolute professionals who... More 

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CAKL, General Manager at CityLife Auckland, responded to this review

Dear Jared, We are delighted you enjoyed your stay with us! I agree Jackie our Chief Concierge and his team are quite special! Your kind comments are very much appreciated. It is part of our culture to celebrate success and receiving positive feedback such as yours is an integral part of this process. We certainly strive to achieve excellence in... More 

Gold Coast, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff were extremely friendly & helpful & went above & beyond to make our stay an enjoyable one. Nothing was too much trouble for them. Absolutely brilliant service the entire time. The room & facilities were also very good & very clean. The apartment itself had everything you needed & was spacious, with a very comfortable bed. Great location... More 

Was this review helpful? Yes
CAKL, General Manager at CityLife Auckland, responded to this review

Dear Kate B - Thank you! We are delighted you enjoyed your stay with us! Your kind comments are very much appreciated. It is part of our culture to celebrate success and receiving positive feedback such as yours is an integral part of this process. We look forward to welcoming you back to CityLife Auckland again soon Kind Regards, Nicole More 

Christchurch, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay in a roomy suite with a great kitchen and large living area. The beds in the separate bedroom were very comfortable. The breakfast was great with a huge selection available. The location within walking distance of the harbour, Britomart transport hub, restaurants and shops, was excellent.

Was this review helpful? Yes
CAKL, General Manager at CityLife Auckland, responded to this review

Dear Leonie692014 Thank you for your kind words regarding our staff and facilities, we do appreciate it! We look forward to welcoming you back again soon, Kind regards Nicole Lawson General Manager More 

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