My partner booked us a night in the Plaza Club Balcony Suite as a surprise for my birthday. The room was gorgeous - really luxurious with a huge balcony, a seperate bedroom (huge bed) with a large ensuite bathroom (spa bath, seperate shower and seperate toilet - oh and I should mention the TV as well - it was great... more

Our first night in NZ was spent at the Rendezvous, and i have to say, it was a great introduction to a country. The room was huge and clean, the views were splendid despite the rain, the facilities were extensive and the queen sized bed was very welcoming (we had spent 24 hours travellelling!). Staff were very friendly and helpful... more

We booked with Expedia and got one free night in four.For the price we paid the hotel was very good.,Because we complained about the Plaza Club service we were upgraded and had an excellent room although small problems were experienced with housekeeping. After the initial problems at the Plaza Club the normal staff returned and we hade very good service.The... more

I stayed at the Rendezvous Hotel in Auckland from 12th May to 16th May. I went with a friend of mine and we stayed in a 'Club Plaza' Room. To start with I booked online through a 3rd party and needed a twin room. The third party could not guarantee this, however put the request in. I contacted the hotel... more

Stayed for 3 nights at the end of March. Do not have anything good to say about the hotel. Room was dirty, stains on the carpet and scary stains on the bedding (Housekeeping did change the bed linens on request - but suspect they were heading to someone elses bed),. Pillows so old, lumpy and horrible that I used hand... more

Check-in: the front desk staff looked cool & unfriendly. Room: the room was not ready. when we first entered the assigned room, the bed cover was on the floor but not on the bed. Swimming pool: lockers were found in the changing room but no keys available. Staff manner: When we asked for help at the front desk, the staff... more

Very nice hotel hard to fault it,you can get good rates if you shop around,The down side is the front desk and check in time 3-00, This hotel is used by the cruise companys, and is very busy, do not try to book in until late afternoon as you will have to stand in a long line for about 1... more

This hotel has a lot of potential, but they seem to be letting it get run down. The walls in our room were scuffed and dirty, the shower had quite a bit of mold in the tile grout, and the furniture in our room was worn, as were the couches in the lounge area. The hotel brochures were outdated --... more

Stayed three nights at this hotel in Feb 2008. Front desk staff service was terrible and unhelpful. Our room door bell not working, water in the kettle, bathroom speaker not working and there was a note left near the phone from previous customer. When we check-out in the morning. front desk was in chaos, there were three queues, no sign... more