Mt Richmond Hotel and Conference Centre provided us with great service during our recent residential programme. The staff went out of their way to help and be proactive. The food was great and varied. Trying to cater for large workshop and keep costs down in the Auckland region is a real challenge. Mt Richmond won us over by the welcome... more

We had 4 days meeting with 32 participants on the first 2 days and 22 in the remaing days. Sharon & Steve made a huge effort to ensure that the event is 100% successful. The food was very tasty and the quantity was more than enough. The staff was very friendly. The barbacue dinner was wonderful. All participants were satisfied... more

We held a 3 day Conference at the Mount Richmond Hotel & Conference Centre which included accommodation and meals for 15 people. The service was brilliant from all the pre-organising to the actual conference. Everyone was very happy with the facilities and the meals. Sharon and her team were very helpful and accommodating with all our changes that we made... more

Our team have booked a few conferences over the last 2 years at Mount Richmond and our recent conference was fantastic. The new rooms look great, clean, moden flat screen T.V.'s and decor. Reception staff have always been helpful and always deal with our last minute demands efficiently. Ben the Chef and all the kitchen staff have always been so... more

This was one of the worst hotels I found during a 2 month trip. From the charmless check-in to the "errors" on the bill the whole experience was awful. How this comes to be a Best Western I will never know - the only answer is that there are no standards for Best Westerns. Rooms are small, smelly and not... more

We had reserved two rooms, one for a party of two and one for a party of four, the room for the party of 4 should have had 2 queen beds. When we arrived they showed us to our rooms we were very discouraged. The rooms were dirty, had a horrible odor and the bathrooms had not been cleaned. They... more