Our team have booked a few conferences over the last 2 years at Mount Richmond and our recent conference was fantastic. The new rooms look great, clean, moden flat screen T.V.'s and decor. Reception staff have always been helpful and always deal with our last minute demands efficiently. Ben the Chef and all the kitchen staff have always been so... more

This was one of the worst hotels I found during a 2 month trip. From the charmless check-in to the "errors" on the bill the whole experience was awful. How this comes to be a Best Western I will never know - the only answer is that there are no standards for Best Westerns. Rooms are small, smelly and not... more

We had reserved two rooms, one for a party of two and one for a party of four, the room for the party of 4 should have had 2 queen beds. When we arrived they showed us to our rooms we were very discouraged. The rooms were dirty, had a horrible odor and the bathrooms had not been cleaned. They... more