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All 75 Auckland hotels

Hilton Auckland

5.0 of 5 Hotel   |   147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
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Ranked #10 of 75 Hotels in Auckland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Iain W Nelson NZ, New Zealand
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1,014 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
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Nelson NZ, New Zealand
1 review
4 of 5 stars Reviewed 2 days ago NEW

Ideal for a conference venue; Good access to city, good conference facilities. I enjoyed my stay but would recommend paying extra for a good view. Breakfast is important for me and the breakfasts were good; healthy options were available though I seem drawn to the bacon and other treats my wife proscribes!

Review collected in partnership with Hilton Hotels & Resorts

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Sydney, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very pleasant easy going stay (smooth check-in and check-out), lovely wide range offering breakfast only $25 for pre-booking. Room view second to none of habour, city lights, ferries including cruize ship. Altough gym is relatively basic is was sufficient. Overall great stay!

Review collected in partnership with Hilton Hotels & Resorts

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Shanghai, China
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is pretty expensive...because of the view. But, you can walk to the harbour in 5 minutes from any hotel in the area. The rooms were so-so. Wifi is a significant cost. King bed was actually 2 little beds stuck together...had to avoid the middle part during sleeping.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Napier, New Zealand
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Nice enough, however the rooms are noisy with no double glazing, probably fine if it is dead quite outside, but it wasn't on the night we stayed. Rooms are getting quite worn, as is the lobby and service areas. None of this would be a problem if you are paying $180 per night, but at close to $400 by the... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Rick J Thank you for sharing on TripAdvisor. As per my previous correspondence acknowledging the online hotel survey you completed, I am sorry that your stay did not meet your expectation. I hope we may have an opportunity to one day welcome you back and provide a more fitting experience should you visit the ‘City of Sails’ in the... More

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights during our stay in New Zealand. It was our honeymoon and the staff surprised us with a chocolate cake in our room upon our arrival. The rooms were nice sized and overlooked the wharf. It was a great location to easily walk to shopping and dining downtown. The bar was a nice place to... More

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Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear shmikey88 Thank you for posting your generous review on TripAdvisor and for choosing to stay at Hilton Auckland on the special occasion of your Honeymoon. We are delighted you enjoyed the hotel and had a memorable experience. We hope to welcome you back on future stays to celebrate your Anniversaries! Kind regards, Roger. More

Göteborg
Contributor
13 reviews 13 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

As hilton hotel I was expecting more of this hotel which is located in a nice area with many restaurants. 150 ml is served in 100 ml glasses. Internet at extra charge, included in less expensive hotel. Staff activity in the corridors were disturbing. Spent one evening in the Bellini Bar which nanned unexperienced teenagers trying to be cool.

Was this review helpful? Yes 1
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear SirHakan Thank you for taking the time to post a review on TripAdvisor. We welcome your feedback and I am disappointed that some parts of your stay did not meet your expectation. We endeavour to ensure our valued guests all receive true Hilton hospitality and your comments regarding your experience in Bellini Bar have most certainly been discussed with... More

Tauranga, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay. Really comfortable bed and the room was a good size with a balcony looking out at the harbour and city. Very clean and so handy to lots of good restaurants and cafe's. Loved it would definitely stay again!

Review collected in partnership with Hilton Hotels & Resorts

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Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Susan H I am delighted you enjoyed your stay at Hilton Auckland and thank you for opting to share your review on TripAdvisor. As per my previous correspondence, acknowledging the online hotel survey you completed, we are pleased you enjoyed the ambience of the hotel. We look forward to welcoming you back on future travels. Kind regards, Roger. More

Queenstown, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hilton Auckland was truly a five-star experience and an amazing location overlooking The Cloud. Very easy to walk to great restaurants and bars. The in-house bar was a great spot to catch up post-function and staff were extremely helpful throughout.

Review collected in partnership with Hilton Hotels & Resorts

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Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear FionaW1117 Thank you for choosing to stay at Hilton Auckland and for posting your review on TripAdvisor. As per my previous correspondence, acknowledging the online hotel survey you completed, I am pleased you enjoyed the hotel’s unique waterfront location and magnificent views across Waitemata Harbour. It was a pleasure having you with us and we look forward to one... More

Lugano
Top Contributor
165 reviews 165 reviews
57 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 1 week ago

this central city location offers nice views, good service and great service. We arrived late evening and check-in was efficient to get us to the nice rooms very fast. The views are very nice and the rooms are equipped well to work and relax.

Was this review helpful? Yes
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear SHBBB Thank you for choosing to stay at Hilton Auckland and for posting your complimentary review on TripAdvisor. I am pleased to read your comments on the team at the hotel taking good care of you to ensure you had a memorable experience. The hotel certainly does feature a unique waterfront location on Princes Wharf in the CBD. It... More

Hamiton, New Zealand
1 review
3 of 5 stars Reviewed 1 week ago

Paying for internet access is a deal breaker now. It seems only NZ and Australian hotels are the only ones left in the world that do this and it is expensive at $15 per hour, especially considering the price of the rooms. The first hotel in downtown Auckland that offers free wifi will get repeat customers. The fittings are getting... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear David M Thank you for opting to post your review of Hilton Auckland on TripAdvisor. As per my previous correspondence acknowledging the online hotel survey you completed, thank you for sharing your feedback which has most certainly been taken onboard and shared with the team. We hope to welcome you back on future travels should you be returning to... More

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Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
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Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand

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