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Hilton Auckland

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147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
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Hilton Auckland
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1,488 Reviews from our TripAdvisor Community

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Christchurch, New Zealand
2 of 5 stars Reviewed 2 days ago NEW

Poor hygiene for the bath cloths, would not expect such high grade hotel having the hygiene problem. We have experience the skin inflection (itching and redness) for more than 10 days. The room is great and the digital checking in/out service are easy operate and convenience to guest

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jenny W
Reading
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Good points: - good location, right next to the ferry building where all the boat trips leave from - the lobby and bar are decorated nicely, and provide a good place to enjoy an evening drink or two - the breakfast buffet had a good selection, including freshly cooked eggs - close to a good selection of restaurants and bars... More 

Helpful?
Thank Sharon E
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Sharon E Thank you for taking the time to post a review on TripAdvisor and it was our pleasure to welcome you to Hilton Auckland as a Hilton HHonors Gold traveller. Having noted your feedback, the team and I are pleased that you had a comfortable stay, enjoying the sights around the Waitemata Harbour and taking the time to... More 

Cumbernauld, United Kingdom
Level Contributor
742 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 519 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Be careful if you pay extra for a room with a harbour view as, if there is a cruise ship docked, your view is blocked for the duration of the cruise ship stay. This is the only negative tip. For the pluses, the location is superb and handy for shopping (Queens Street - main street), eating for all tastes and... More 

Helpful?
1 Thank Keith J
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Keith J I am glad you enjoyed your stay at Hilton Auckland and thank you for sharing a review on TripAdvisor. It was a pleasure having you to stay and I am delighted you found the hotel’s enviable waterfront location convenient, with being in such close proximity to the hub of Auckland’s shopping and entertainment precincts. Thanks for choosing... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Best place to stay in Auckland, right on the harbor and close to everything. Staff goes out of their way to make guests feel welcomed and ensure all needs are met. The breakfast buffet is fabulous, and the restaurant overlooks the harbor on three sides, so every table has a great view. The bar on the first floor is convenient... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Christine F
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Christine F Thank you for writing a review on TripAdvisor and sharing your experience at Hilton Auckland. We are delighted you enjoyed your stay in the ‘City of Sails’, taking the time to explore some of the local city delights in and around the hotel; starting the day with a great breakfast in FISH! We look forward to seeing... More 

Paris, France
Level Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The location is of course great, particularly on a fine day and particularly if there is no cruise ship spoiling the Deluxe Harbour view you have paid for. I had two nights here last week on my third visit. I was upgraded, as a HHonors Diamond level member, to a corner room at the city end of the building. The... More 

Helpful?
Thank Michael W
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Michael W Thank you for taking the time to post a review on TripAdvisor following your recent stay with us. I am glad you appear to have enjoyed some aspects of your stay, however noting your overall feedback I do apologize that you were not especially ‘wowed’ and also that you found the bed to be uncomfortable. As a... More 

Cambridge, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here twice whilst on a recent trip to New Zealand. The hotel enjoys a superb location on the waterfront within easy walking distance of Viaduct Harbour and many great restaurants and bars, and close to the ferries for trips out. The staff are amazingly friendly and greet you with a smile and 'hello' every time they see you,... More 

Helpful?
Thank Ferrymaid2014
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Ferrymaid2014 Thank you for choosing to stay at Hilton Auckland. I am delighted your stay was a memorable one and you enjoyed everything about the hotel, taking the time to relax and soak up the ambience of your surroundings. The team and I appreciate your generous feedback and concur that the hotel certainly does feature a unique waterfront location... More 

Sydney, Australia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel offers luxurious, comfortable and tasteful rooms in a picturesque location. Room had beautiful ocean views, the most comfortable king size bed and excellent late night room service that made for a relaxing, stress free stay. Definitely will be staying here again when I'm next in New Zealand. Free wifi for members of HH.

Helpful?
Thank AliCat696
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear AliCat696 Thank you posting your review on TripAdvisor. I am pleased you enjoyed the experience at Hilton Auckland and took the time to relax amidst the ambience of the harbour views. We certainly do look forward to welcoming you back on future travels. Kind regards, Roger. More 

Tustin, California
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I haven't stayed at a Hilton in a while, but this one was cool. It's located on the Auckland harbor, is very white with a nautical feel. The deluxe rooms are pretty spacious and has a large tub, shower with TV in the bathroom. Although it may be an older building/hotel it looks as though they have remodeled and redecorated... More 

Helpful?
Thank Karen_Oki
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Karen_Oki Thank you for posting your generous review on TripAdvisor. The team and I are delighted that you enjoyed the hotel’s vibrant surroundings and indulged in the Hilton experience. We look forward to having you stay with us again, should future travels bring you back to Auckland. Kind regards, Roger. More 

Singapore, Singapore
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Enjoyed staying here. Great view and the room was clean and spacious the staff were willing to help when needed. The dining area is lovely and the food was great. Only a short stroll to other bars and restaurants. The view from my room was amazing. I have recommended to other business colleagues that this is Obeid the best in... More 

Helpful?
Thank mtkea
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear mtkea Thank you very much for writing a review on TripAdvisor and choosing our hotel as your preferred accommodations in New Zealand. I am delighted you enjoyed your time with us and were able to relax amongst the splendour of Auckland’s Waitemata Harbour. The hotel certainly does boast an enviable waterfront location, whilst being in such close proximity to... More 

Mississauga, Canada
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

A great location especially if you plan to take a cruise - ships dock next door. Nice rooms and great service. Staff are friendly and the location is close to good restaurants. Would definitely do this again. Hotel restaurants tend to be a bit pricey. Security was excellent with key card access in the elevators.

Helpful?
Thank Betty H
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Betty H Thank you very much for sharing your review of Hilton Auckland on TripAdvisor. I am pleased you enjoyed the experience of staying 300m out to sea and being surrounded by the stunning Waitemata Harbour. It was our pleasure to be of service to you and ensure that your stay was a memorable one. We look forward to... More 

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