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Hilton Auckland

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147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
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1,327 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (328)
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Melbourne, Australia
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay here at the Hilton Auckland, even though it was only for one night. It is situated on the wharf right next to the ferry terminals and the views of the harbour are just stunning. It is also easy walking distance to local attractions like the Sky Tower. We used the hotel airport pick-up service (our... More 

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Wellington, New Zealand
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful view of the water, location is good, close to the business district, with good restaurants in the area, friendly helpful staff mostly, quiet at night for a good sleep, comply bed, bathroom was nice big and clean, the food was good enough, it was a nice stay - would happily stay again at the Hilton

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Los Angeles, California, United States
Level Contributor
15 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed here after running an event in Parnell... was the PERFECT spot to come back to for unwinding. Had a glass of cider in the bar before heading up and relaxing while looking over the harbor. Loved location and would stay again!

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Austin, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Hotel is under going construction for the lobby. It should be nice once finished. However, the rest of the hotel is average for the money. The location is good but there are other hotels near and in the same walking distance that could possibly better value.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow, thats all I have to say about this hotel. From the rooms to the restaurant everything was outstanding, and without a single fault. I was in a 3rd floor Harbour view room, which had amazing views of the Auckland harbour and the CBD. The room was very spacious, and the bed was like living on a cloud. William, Manz,... More 

Was this review helpful? Yes 1
New Plymouth, New Zealand
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Very comfortable hotel with lovely rooms, great service and a very comfortable be. Conference facilities were great. The restaurant (Fish) provided a fantastic meal.Overall was very happy and will definitely stay and dine again.

Review collected in partnership with Hilton Hotels & Resorts

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Hamilton, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Could not fault the experience of the stay in the Hilton, which was a gift from the family for the milestone birthday celebrated. The location of the hotel is a deciding factor as it is central to the inner city and all amenities.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Prato, Italy
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great hotel in a fantastic location. I've been there twice for a business travel. The hotel is clean, breakfast is great. Nothing much to add other than I would suggest to stay Hilton when going to Auckland.

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Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Marco P Thank you for sharing on TripAdvisor and I am glad you enjoyed your time with us. The hotel certainly does boast a pictorial waterfront location, whilst being in such close proximity to the city’s business district and Waitemata harbour delights. Kind regards, Roger. More 

Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a fantastic stay at the Hilton! Our night away from home was a wedding gift from some lovely friends and it couldn't have been nicer. Once the staff found out we'd just got married they brought up champagne and chocolates to our room and it was just decadent. Great comfy bed, super clean and amazing staff! We also... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Abbi B Thank you for sharing on TripAdvisor. It was our pleasure to ensure you enjoyed a memorable experience at our waterfront hotel on such a special occasion. As per my previous correspondence acknowledging the online hotel survey you completed we hope to see you again on future stays, [maybe to celebrate your Anniversary!]. Kind regards, Roger. More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent accommodation staff helpful and polite. Room Clean and fresh. No concerns. Check Mini Bar Content with staff when you enter as can be charged for something that was missing prior to your entry. I was questioned by e-mail a day later, told management that I did not use anything and the charge was waived.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Richard C Thank you for choosing to stay at Hilton Auckland and for opting to post a review on TripAdvisor. I am pleased you enjoyed the ambience of the hotel and the team looked after you well. As per my previous correspondence acknowledging the online hotel survey you completed, I apologise for the confusion around your mini bar extra... More 

Hotel Review Summarization

What travelers say

  • Great location(7)
  • Cruise ship(6)
  • New Zealand(3)
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