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Hilton Auckland

5.0 of 5 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
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Certificate of Excellence 2014
Hilton Auckland
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Hilton Auckland
Hilton Auckland
Hilton Auckland
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1,041 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Petersburg, Pennsylvania
Contributor
18 reviews 18 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Drove from Paihia to Auckland. This hotel sits over the water. Restaurant is mainly fish, which my husband doesn't really enjoy. About two blocks away is a group of restaurants, suggested to us by the hotel. Our room, 211, had a view of the harbor looking toward the cruise ship pier. Great breakfast in the hotel; nice selection of food.

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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Hilton Auckland for three nights as part of a post cruise experience in New Zealand. The hotel was well run and every staff member - the bellman who first greeted us and brought us in out of the rain, the desk staff, concierge, restaurant staff, room service and housekeeping staff and the duty manager - was... More

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Hamilton, New Zealand
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

staff were absolutely awesome.even down to the housekeepers :)......location great...room average, not as flash as we were hoping for...we brought a wot if mystery deal..we were not blown away and have stayed in better for less $$$ view from our room was lovely but was a little noisey.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

I recommend this hotel to any cruise passengers embarking or disembarking a cruise ship to/from Auckland. Our ship (Celebrity Solstice) was berthed beside the hotel and we were in the hotel within 5 minutes of disembarking at Auckland.

Review collected in partnership with Hilton Hotels & Resorts

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Los Angeles, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Room has worst acoustic. We can hear adjacent room and all activities in hallway. Were not able to sleep starting at 4am with traffic at hallway. Bed sheet was not repalced and shower/tub was not clean during housekeeping.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here as we flew over from L.A. to New Zealand. Great hotel, clean large room that overlooked the Harbor and great waterfront location. Lots of shopping, restaurants and convenient location, if your only staying in town for 1 or 2 nites as you make your way into New Zealand. Staff was friendly and helpful at... More

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Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear pfam10 Thank you for posting your review on TripAdvisor. I am delighted you enjoyed the harbour splendour from one of our deluxe harbour view rooms. The hotel certainly does feature a unique waterfront location alongside Waitemata Harbour, whilst being within very close proximity to the Viaduct Village restaurant area and other city goings-on. We appreciate your feedback and hope... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

The Hilton Auckland is a great hotel for business and leisure. I would definitely come back. Size of room is great with fantastic view over the harbour. Used the conference facilities, which were really good too. A spa close by could improve the experience.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Alice S Thank you for taking the time to complete an online hotel survey and opting to post your review on TripAdvisor. As per my previous correspondence acknowledging this, it was our pleasure to welcome you to Hilton Auckland on business travel. We are glad to read that you enjoyed the experience at our waterfront hotel and I trust... More

London
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a special place to stày because of the location. The harbour view from the room and restaurant is hard to beat. This was the middle of winter but the sun, blue sky and yachts make it magical The staff are brilliant - friendly and helpful ... concierge sorted me out with a camper van and booked restaurants. Its... More

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Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear davidhampshire2014 Thank you for recommending Hilton Auckland on TripAdvisor. The team and I are delighted you enjoyed the hotel’s stunning waterfront location on Auckland’s Waitemata harbour. It was our pleasure to assist you and ensure that your stay was a memorable experience. We look forward to seeing you back on future travels should you return to the ‘City of... More

Columbia, Maryland
Contributor
13 reviews 13 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed her prior to boarding the Celebrity Solistice. Pro's: - Great waterfront location with the ship docking next to the hotel - Easy walk to Ferry building and a hop on/hop off stop very close - lots of restaurants in the immediate area - Clean, comfortable rooms with a nice balcony overlooking the harbor - Shopping/mall... More

Was this review helpful? Yes
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear agentchris Thank you for taking the time to post your review on TripAdvisor and it was our pleasure to welcome you to Hilton Auckland as a HHonors Diamond traveller. I do apologize that we were not able to accommodate your late checkout request, as these are subject to availability on the day. However, we are pleased you both had... More

Baltimore, Maryland
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We very much enjoyed our stay at the Hilton Auckland which sits right on the harbor. The good sized rooms have balconies and are well appointed with comfortable beds, robes, and slippers. Ask for a room with a harbor view. The breakfast buffet is varied and tasty. Best of all, the staff is friendly and so helpful. The concierge Marco... More

Was this review helpful? Yes
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Sharon D Thank you for choosing Hilton Auckland as your preferred accommodations. It was our pleasure to be of service to you and we are delighted you enjoyed the experience in one of our Deluxe Harbour View Rooms. We appreciate your feedback and hope to see you back in the ‘City of Sails’ on future travels. Kind regards, Roger. More

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Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
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Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand

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