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All 76 Auckland hotels

Hilton Auckland

5.0 of 5 Hotel   |   147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
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83%
Ranked #11 of 76 hotels in Auckland
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed today
Christine P
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968 people have reviewed this hotel

Traveler rating
    482
    315
    108
    40
    23
See reviews for
101
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed today NEW

I have stayed in this hotel a number of times for both business and pleasure It is in a fantastic location right on the viaduct with lots of restaurants and cafés in close proximity This time I had one of what they call their waterfront suites Whilst it has great views I was somewhat disappointed in room as it was... More

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Sydney, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

The staff were very pleasant and helpful, room was great and had a fantastic view. Hotel is close to main shopping area on Queen Street and it is right next to the ferry terminal as well as being a 2 minute walk to main train and bus terminus. Would definitely stay there again!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is well located on the harbour with good views, staff were friendly and efficient, the rooms were clean and the breakfast was reasonable. Only negative was the rooms, the insulation between rooms was poor, I could hear people and bathroom noise. I found the internet charges excessive at $29 per day, most hotels are including in the room,... More

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Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dera Derek H Thank you for posting a review on TripAdvisor and for choosing Hilton Auckland as your destination on recent business travels. I am pleased you enjoyed the hotel’s unique waterfront location and friendly customer service. Having noted your comments in regards to the noise disturbance you experienced in your room, please accept our sincere apologies for this inconvenience.... More

Kapiti, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay at the Hilton was the best experience that I have ever had at a hotel. All the staff that we had interaction with was fantastic and very helpful. It was mine and my partners 1st anniversary and we mentioned this on check in, after a day trip to Waiheke (in which the concierge called ahead to the island... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Jenni G Thank you for posting your complimentary review on TripAdvisor. As per my previous correspondence acknowledging the online hotel survey you completed, I am delighted you had a memorable experience at Hilton Auckland, with the team taking good care of you. It was a pleasure having you with us for the special occasion of your Anniversary and we... More

OH
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was not so sure I was going to love this location: a bit unusual when you arrive because it looks like it is a dead end street with local traffic only. My impression was dispelled as soon as I met the kind doorman and crossed the double glass doors, with the glorious view of the ocean, just beyond the... More

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Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear rosedag Thank you for taking the time to post your detailed and complimentary review on TripAdvisor. The team and I are delighted you enjoyed a hassle-free experience at the hotel and it was our pleasure to ensure that your stay was a memorable one. We look forward to welcoming you back on future travels next time you visit ‘City... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Location of the hotel was great and the views (especially from the breakfast terrace) was fantastic. Service (breakfast restaurant and concierge) was top notch and I will surely come back to this hotel in my next trip.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Firoz K Thank you for opting to post your review on TripAdvisor. As per our previous correspondence acknowledging the online hotel survey you completed, it was a pleasure to welcome you to our waterfront hotel on Princes Wharf. We are delighted you had a memorable experience and look forward to having you stay with us again. Kind regards, Roger. More

Richmond, Virginia
Top Contributor
60 reviews 60 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel literally juts out into the water from Auckland's waterfront. It is nearby where the Celebrity cruises dock so it is extremely convenient. The ship actually docks right outside your window if you are on the right side of the hotel. Beautiful restaurant although the food is not spectacular. The view is wonderful and service is good.

Was this review helpful? Yes
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear doctortv Thank you for choosing to stay at Hilton Auckland and for sharing on TripAdvisor. We are pleased you enjoyed the hotel’s spectacular waterfront location situated on Princes Wharf and enjoying magnificent views across the Waitemata Harbour. It was a pleasure having you with us and we look forward to welcoming you back to the hotel should you be... More

Auckland Region, New Zealand
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just a stones throw from downtown Auckland the Hilton is situated on the waters edge of the spectacular Waitemata Harbour. Easy car ,train and bus access to this location. The lead up to the Hotel is less than inviting along a car parking area inbetween a mix of residential apartments and businesses. Once through the doors though it's a lovely... More

Was this review helpful? Yes
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear rsuyker Thank you posting your review on TripAdvisor. The team and I were pleased to welcome you to the hotel and ensure that your stay was a memorable one. We hope to see you again on future travels. Kind regards, Roger. More

Auckland, New Zealand
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I've had a few stays in Hilton Auckland and it is hard for me to rate this hotel due to its level of service. First of all, the hotel itself is amazing mostly due to it's location. The view from the bow suite on a good day is absolutely stunning. The location of this hotel is actually getting better and... More

Was this review helpful? Yes 1
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Sungjae H Thank you for posting your detailed review on TripAdvisor and naturally I am very disappointed to read your concerns. Please accept my sincere apologises for the slip-up in room type allocation when you returned to the hotel for a complimentary stay and as you have conveyed your expectation of what you thought would be a memorable and... More

southampton
Top Contributor
79 reviews 79 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel in fantastic location, used valet parking so that made life easy, car quickly brought back as soon as required. Rooms big comfy well appointed with the usual high end toiletries. As a mere silver hilton honors holder the usual annoying wifi charges wrankle a bit. Breakfast was good selection of the usual fare. Staff especially the concierges all very... More

Was this review helpful? Yes
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear softywalter Thank you for taking the time to post a review of Hilton Auckland on TripAdvisor. It was our pleasure to welcome you to our waterfront property as a HHonors traveller. I am glad the team looked after you well and we look forward to welcoming you back on future stays. Kind regards, Roger. More

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Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Auckland 5*
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TripAdvisor is proud to partner with Agoda, Orbitz, Booking.com, Hilton EMEA, Travelocity, Cheap Tickets, Priceline, Venere, Tingo, HotelTravel.com, TripOnline SA, BookingOdigeoWL, Hotels.com, Expedia and Otel so you can book your Hilton Auckland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Family Hotel in Auckland #8 Romantic Hotel in Auckland #10 Luxury Hotel in Auckland #11 Business Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 
Number of rooms
165

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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