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BEST WESTERN President Hotel Auckland

3.5 of 5 27-35 Victoria Street West, Auckland 1010, New Zealand
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BEST WESTERN President Hotel Auckland
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BEST WESTERN President Hotel Auckland
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472 reviews from our community

Traveler rating
    68
    193
    136
    45
    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Antwerp, Belgium
Top Contributor
87 reviews 87 reviews
85 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location is only one step from perfect, the double rooms are adequately furnished - but the beds were far too soft for my back. After a few hours in bed, I had to strip the bed from sheets, blankets and pillow and sleep on the floor - which was too hard, of course. We paid for WIFI in the... More 

Was this review helpful? Yes 1
Brisbane
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We had a family room which consisted of two rooms connected via a kitchenette. Each room had a bathroom. One room had double bed and the other a double bed + single bed. We were a family of 5 (2 adults + 3 children). Quite a reasonable rate for a very central hotel. It was clean. Some city noises as... More 

Was this review helpful? Yes 1
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review

Dear Samgabben Thank you kindly for your feedback, it was an absolute pleasure having you as our guest and that you had enjoyed your stay is very positive feedback. We look forward to your next stay with us. Yours Sincerely Romeo Liebig Front Office Manager More 

Napier, New Zealand
1 review
5 of 5 stars Reviewed 6 days ago NEW

After a nightmare experience with my Expedia booking I ended up contacting the hotel direct to make the necessary changes. Romeo dealt with the situation in such a professional manner & made my whole experience stress free. Thank you for going the extra mile - it's not very often you get staff that would exceed the expectations of a customer!!!!... More 

Was this review helpful? Yes 1
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review

Dear Napiergirls Thank you for your feedback, we look forward to your stay with us in February. We pride ourselves in assisting all our guests whether it is prior to their stay during or after. We believe in service and always aim to go that extra mile for our guests. Thank you very much for your feedback it was a... More 

Malta
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel is situated in the heart of auckland, walking distance to shopping, sky city tower and other main attractions. The room which we stayed in has all the necessities, clean and excellent view. The receptionists are always there to help you.

Was this review helpful? Yes
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review

Dear Liamgrixti6 Thank you for your great comments an o your recent stay with us, and very right you are the hotel is located very centrally to everything a discerning traveller requires. We strife to provide our guests with the best possible service and assisting our guests with their every need. Yours Sincerely Romeo Liebig Front Office Manager More 

Doncaster, United Kingdom
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We spent just one night in this hotel upon our arrival in New Zealand. Once upon a time this was a great hotel but now it is quite dated and in need of a refurb. The room was just okay, basic accommodation and basic bathroom. However on the positives, the staff were friendly and helpful and the hotel is in... More 

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RajKutty, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review

Dear Vicky N Thank you for your recent feedback on your stay with us, in regards to your comment raised about a refurbishment we are in the process of having the lobby refreshed and we are also constantly upgrading our rooms also to ensure we can provide a better experience for our guests. I wish to however thank you for... More 

Christchurch, New Zealand
1 review
1 of 5 stars Reviewed 1 week ago

First impression was shocking, a very dated lobby - with staff who did not attend to the line of guests at the reception area. Tiny room, and alot of noise. Uncomfortable bed, and a phone that rung all night long. Parking only suitable for very small cars.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review

Dear Anna M We are sorry to hear that your stay had not been a satisfactory one, we do wish to apologize in the regard to the faulty phone which has been resolved. We are currently looking at options of refreshing our lobby to provide a better first and lasting impression. During check in it may have been during a... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We spent our first night in NZ here in a 2 bedroom room with our 2 young adult children. The room was basic but had what we needed for one night in the city. Close to walk to Sky City and other areas of Auckland.

Was this review helpful? Yes
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review

Dear Luise R Thank you for your feedback from your recent stay with us, we pride ourselves for providing value for money with all the required amenities for a comfortable stay. And our location is second to none, being close to Sky City, shopping and the harbor. We look forward to your next stay with us. Yours Sincerely Romeo Liebig... More 

Nashville, Tennessee
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Convenient location, near the airport. The hotel was very clean and the rooms were well equipped. Loved the big bathroom and brightly lit vanity. Mattress was just right and I slept like a baby. Wish I had stayed more than 1 night!

Was this review helpful? Yes
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review

Dear Sharon S Thank you for your recent feedback, it is very encouraging reading your comments, we have recently replaced our mattresses to ensure a great nights sleep for all our guests. We look forward to your return on your next visit to Auckland. Yours Sincerely Romeo Liebig Front Office Manager More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The President hotel is situated just off Queen street, in a very handy location. The rooms are spacious and quiet. Convenient covered parking at a very reasonable price. Friendly lobby staff. Recommend the double two bedrooms + bathroom for families: costs little more than room + fold-out bed(s), yet so much more space and privacy.

Was this review helpful? Yes
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review

Dear Eric10000 Thank you for your wonderful comments following your recent stay with us, comments like yours remind us why we are in this industry, to strife to satisfy all our guests needs and ensure a comfortable stay for all our guest's. We look forward to your next stay with us. Yours Sincerely Romeo Liebig Front Office Manager More 

scotland
Top Contributor
66 reviews 66 reviews
46 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked a 1 night stay at the last minute - chose the hotel because there were limited rooms available in Auckland at short notice - and although overall it is a decent choice, it is definitely overpriced for the standard. Pros Great location, right in the heart of the CDB and minutes from the Sky City complex and Queen St... More 

Was this review helpful? Yes 1
Romeo L, Front Office Manager at BEST WESTERN President Hotel Auckland, responded to this review

Dear Scottravel32 Thank you for your recent feedback, we base our rates on demand and on competitors whilst ensuring to still provide an affordable option in the heart of Auckland. I wish to apologize about the windows we are constantly replacing the seals to ensure this is avoided. In regards to the WIFI we now offer free off charge WIFI... More 

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Additional Information about BEST WESTERN President Hotel Auckland

Address: 27-35 Victoria Street West, Auckland 1010, New Zealand
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN President Hotel Auckland 3.5*
Number of rooms: 105
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Also Known As:
Auckland Best Western
Best Western Auckland
BEST WESTERN President Hotel Auckland New Zealand

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