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Crowne Plaza Auckland

#11 of 68 Hotels in Auckland
Certificate of Excellence
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128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
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Crowne Plaza Auckland
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1,242 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Auckland
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Dunedin
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 29, 2012

Good breakfeast menu. Would recommend going some where else for dinner and there are plenty of good places to eat nearby. Handy to the Casnino and Queen Street shopping. Plenty of parking in carpark building next door that is connected to the hotel.

Helpful?
Thank Artmcleod
Dunedin, New Zealand
Level Contributor
171 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed June 23, 2012

Hotel is centrally located with a carpark right next door. You can access the hotel from the shared elevators and get your parking validated at checkin so you can get in and out all day for only $10 per day which is great value for hotel parking. Arrived from the USA at 7.00am and they let me check in early... More 

Helpful?
Thank blowenz
Management response:

Thank you for leaving feedback on your recent stay at Crowne Plaza Auckland. We are very pleased to have made it such a memorable experience for you. You have provided many good points that we will be able to share with the team and discuss internally and I am sure that the staff will really appreciate your kind words. As... More 

christchurch,nz
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 22, 2012

stayed for 2 nights,3-4 june. on arrival was hoping for a early check in as had worked all night then had a early flight up from christchurch..checkin was great, a very nice lady had a look and found a room for me..awsome...dropped bag in room and came down for some breky.the resturant was packed.there were lots of rugby players and... More 

Helpful?
1 Thank kiwipaul_8
Magnetic Island, Australia
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 11, 2012

Booked a business club room on the 27th level with club lounge on the 28th. Very good value for money is staying on a business trip. Breakfast included at the lounge consisting continental style together with complimentary drinks and nibbles between 5:30 and 7:30. Canapes to a very high standard and high quality wines on offer. Views from the room... More 

Helpful?
Thank Ravip
Management response:

Thank you for sharing your positive comments on your recent stay at Crowne Plaza Auckland. The Club Lounge is great for business travellers and offers great added value. We are pleased that you made the most of the facilities and we will share your comments with the kitchen team about the great standard of the canapés. I am sure they... More 

New Zealand
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 8, 2012

I stayed at the Crowne Plaza for two nights. The room was very clean, good choise of television channels, comfortable bed, nice bathroom, great big bath towels - very nice. This is a high rise hotel and I was on the 25th Floor which next time would like to be nearer the ground. The outside glass lift is an experience.... More 

Helpful?
1 Thank NZKIWINewZealand
Management response:

Thank you for taking the time to share your experiences from your recent stay at Crowne Plaza Auckland. We appreciate your detailed description of our guest rooms and we are pleased that we met your expectations. We are thrilled that you enjoyed the breakfast. Please accept our apologies for the luke warm coffee. We will share your feedback with the... More 

New Zealand
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 7, 2012

We enjoyed our 2-night stay at the Crowne Plaza. Everything was clean and well-maintained, and our Superior King Room was comfortable on the 16th floor with a reasonable view of surrounding buildings. Lighting in the room was good. I made the most of the free 20 minutes per day wi-fi availability in the lobby area. However, we did have some... More 

Helpful?
1 Thank madmacnz1
Management response:

Thank you for sharing your feedback on your recent stay on trip advisor. You have highlighted some great positive aspects of your stay and some areas that we can use to improve the guest experience. We are really pleased that you would choose to stay with us again. Thanks for outlining several positive aspects of the guest room you stayed... More 

Bath, United Kingdom
Level Contributor
124 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 5, 2012

Stayed 2 nights on business. The hotel was very convenient for my office location, and was of a high standard. Also the rate was good value. The front of the hotel was a construction site, but that was not the fault of the hotel and only caused minimal inconvenience. Staff friendly and helpful. I would stay here again.

Helpful?
Thank Mark B
London
Level Contributor
61 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 1, 2012

Room was comfortable and clean. Wouldn't recommend it for business - wifi really expensive, slow, limited to 500Mb and you have to pay separately for iPad as well as laptop.

Helpful?
1 Thank CitizenDave
Management response:

Thank you for leaving your feedback on trip advisor. We are pleased that you found the room to be comfortable and clean. We are sorry if you found the wifi to be inadequate to your needs. We do offer 20 minutes free wifi in the lobby area, however we do charge a fee for further use. Your feedback is duly... More 

Abu Dhabi, United Arab Emirates
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 31, 2012

Stayed here on a business trip and ended up with a few days to kill in Auckland. I found this hotel to be the perfect location for me. It is about a 15 minute walk to the harbor and viaduct area. The hotel also has some nice little stores below the lobby level and has easy access to Queen St.... More 

Helpful?
Thank GlenJMart
Melbourne
Level Contributor
83 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 26, 2012

I rate this as a very good hotel as it should be for the class of hotel it belongs to. Every thing was OK but I would not say above average. Bed sheets were wrinkled for some reason which I found surprising. The shower over the bath in a high standard hotel in not good these days. Car parking (being... More 

Helpful?
Thank vicnzsa
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