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All 77 Auckland hotels

Crowne Plaza Auckland

4.5 of 5 Hotel   |   128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
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Ranked #13 of 77 Hotels in Auckland
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed July 10, 2012
TravelisFree Charlottesville, va
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868 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Auckland
See the most recent reviews
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 15, 2012

Stayed in executive suite, amazing room, big and more than i expected. But the staff are pretty much as rude as it gets. I have stayed at many executive suites around auckland..and i expect to be treated well. I had guests over..as you would in such an impressive sized room. Staff got weird about them coming into club lounge and... More

Was this review helpful? Yes 3
NZIHG, General Manager at Crowne Plaza Auckland, responded to this review

Dear Max, In reply to your comments, safety and security of our staff, guests and property is at the heart of everything we do at Crowne Plaza Auckland. This will not be compromised by any group or individual. Crowne Plaza Auckland prides itself in being a hotel where our guests enjoy great service, great product offerings in a friendly, quiet,... More

Charlottesville, va
20 reviews 20 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 10, 2012

This hotel is okay. Everything is average except the price. The rooms, facility and service are just average. Also, there was only one restaurant open. Paying $150 for a standard room I expected more. One plus is the location. It’s central, near the bus stop, and overlooking the city. Also, I ordered the Buttered Chicken to the room. Really good.... More

Was this review helpful? Yes
Management response:

Thank you for staying with us at the Crowne Plaza Auckland and for your detailed feedback regarding your stay. I will be pleased to pass along your compliments to the chef in Aria Restaurant again. The team always looks forward to comments from our guests and they pride themselves on creating delicious dishes like the Butter Chicken you mentioned. I... More

Senior Contributor
25 reviews 25 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 10, 2012

After traveling for the last 3 weeks we were looking forward to our own bed, a late flight in on Saturday night and a meeting early the next day saw us having to stay the night in Auckland. We have been staying elsewhere in the past for our Auckland trips and decided to try Crowne Plaza. Man I’m glad we... More

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Portland Vic Australia
Top Contributor
109 reviews 109 reviews
27 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed July 8, 2012

Stayed here on business for four nights.Whilst we did not dine here in the evenings, the breakfast was very good. They have their own egg chef who would make omelettes and poached eggs to order. Great selection in the buffet too. In the evening the bar staff were very friendly and engaging and also offered complimentary nibbles after we had... More

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Christchurch, New Zealand
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 8, 2012

Really impressed with this hotel. I do travel a bit on work and one of the better experiences recently has been here. I stayed 3 nights and thought it was great. Great location in central auckland with viaduct a short walk away and aotea square close by. Carparking is also available right next door so very convenient. The reception is... More

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Management response:

Thank you for staying with us at Crowne Plaza Auckland and leaving your detailed feedback. We are really pleased that you found your room to be clean and comfortable and our location to be great for exploring central Auckland and all of the attractions. It’s also nice to read that you found our staff to be so helpful and we... More

Christchurch, New Zealand
Top Contributor
67 reviews 67 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 8, 2012

WE had the pleasure of staying here recently, we chose a mystery deal from Wotif so were a bit dubious. The staff ALL of the staff were fantastic, the reception lady who checked us in was polite helpful friendly and very efficient. The porter (Billy) was brilliant. Restaurant staff and all staff we encounted were brilliant. The room was large... More

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Tauranga, Bay Of Plenty, New Zealand
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 7, 2012

Spent a long weekend with the family at this hotel. Was impressed from the start. Reception was great and helpful.. The room was spacious and welcoming. We were travelling with our 18month old twins and had requested a room with a double bed and two cots. We got exactly that. The room in fact had two double beds, two cots,... More

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Management response:

Thank you for sharing your detailed review on your recent stay at Crowne Plaza Auckland. We are really pleased that you and the family had such a great stay with us and I will share your kind words with the entire team here at the hotel as they really go out of their way to take care of our valued... More

Top Contributor
86 reviews 86 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 5, 2012

I stayed here a few days and found the location great. It is just a few minutes from a great restaurant street where variety of restaurants is outstanding. Close to the Casino and CBD. A short walk to most of the larger corporate office in Auckland. Room noise is a bit of concern.

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Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 3, 2012

Stayed just one night while going to the Jersey Boys. Very warm friendly hotel. We choose the club room with breakfast and drinks and nibbles which was an excellent choice and value for money being on a weekend. Room was excellent, comfy bed, great location and would stay again. Could not fault this hotel. On a higher floor there is... More

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Management response:

Thank you for leaving your feedback on trip advisor. We are pleased that you had such a nice stay with us and got to enjoy the Jersey Boys show. It’s great to hear that you found our club rooms to be great value for money and everything was comfortable for your weekend in Auckland. We would love to welcome you... More

Top Contributor
50 reviews 50 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 29, 2012

Good breakfeast menu. Would recommend going some where else for dinner and there are plenty of good places to eat nearby. Handy to the Casnino and Queen Street shopping. Plenty of parking in carpark building next door that is connected to the hotel.

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Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand

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