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All 76 Auckland hotels

Crowne Plaza Auckland

4.5 of 5 Hotel   |   128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
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85%
Ranked #12 of 76 hotels in Auckland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
LukaszZ
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801 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
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English first
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed today NEW via mobile

Attended a conference hosted at the hotel. The location is great - right in the middle of Auckland CBD. The room was tidy but the bathroom was a bit dated most notably with the shower being over the bath. Fighting with a shower curtain and water toggle switch first thing in the morning isn't ideal for me. The wifi internet... More

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Shanghai, China
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The crown plaza is very well positioned in the center of the city good sour adding for restaurant and services . The staff is very nice and helpful land there is a good balance between price and quality. Great for family

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Zorz65, Thank you for your four star review. We were delighted to read that you enjoyed your stay with us and found our location well positioned in the centre of the city. Thank you for your lovely comments regarding our staff. Guest service is our number one priority, so it is always a delight to read when we have... More

Melbourne, Australia
Top Contributor
132 reviews 132 reviews
54 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here on a Saturday night and arrived by car but nobody on the door to say where to park the car staff at reception were friendly but were more interested in trying to upgrade to a Club Room at a cost. This hotel didn't have a friendly feel about it but was very professional but not up to the... More

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Tullagirl, Thank you for your four star review. We were disappointed to read that your experience did not meet your expectations. Please accept our sincere apologies. The team work hard every day to ensure our guests are comfortable and experience our true Crowne Plaza hospitality, and it saddens us when this is not the case. We were however pleased... More

Perth, Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Cumfy beds. Good central City location. Close to lots of eateries both restaurant and take-out (take-away).Close to the casino and skytower. Can walk to Viaduct Basin in 10 mins - 15 mins lots of restaurants there as well. Great complimentary buffet breakfast on that package. Friendly staff. Would recommend this Hotel.

Was this review helpful? Yes 2
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear tezza B, Thank you for your four star review. We were delighted to read that you enjoyed your stay with us and found the hotel to be a good base for exploring the City. Thank you for your great comments regarding our staff. Guest service is our number one priority, so it is always a delight to read when... More

Perth, Australia
Top Contributor
93 reviews 93 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here on an overnight stay, easy to get to from the Airport bus and close to everything we wanted. Friendly and professional greeting and the room was really great. Plenty of restaurants close by as well as a supermarket, nice walk down to the harbour area - really couldn't fault anything here! Had breakfast in the hotel and it... More

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Jozcat, A GREAT BIG THANK YOU for your FIVE STAR REVIEW!! We were delighted to read your great comments regarding our team, our location and our breakfast. Thank you again and we look forward to welcoming you back to stay with us again the next time you are in Auckland. Kind Regards, The Team at Crowne Plaza Auckland More

Wellington, New Zealand
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here overnight with hubby. Super location. Was also upgraded to a club room. The next block over is sky tower and Federal street with the wonderful foodies alley of Depot, Fed Deli and Bellota to name only a few. A must stay. Will be back.

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear JustMarriedWtgn, A HUGE THANK YOU for your FIVE STAR REVIEW!! We were delighted to read that you enjoyed your stay with us. It was also great to read that you found our location well situated to the wonderful eateries on Federal Street, just a short walk from the hotel. We look forward to welcoming you back to stay with... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here overnight on a business trip. The hotel is in a central location with easy access to the business district and waterfront. The room was clean and tidy as expected. Efficient staff ensured that waiting times at the bar and reception were never an issue.

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Dave S, Thank you for your four star review. We were delighted to read that you enjoyed your stay with us. Thank you for your comments regarding our efficient staff. Guest service is our number one priority, so it is always a delight to read when we have got this right. We look forward to welcoming you back to... More

Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is centrally located in Auckland. You can walk to the harbor area and the Sky Tower. If you stay here, eat at the small restaurant right outside the front door. It's inexpensive, clean, and delicious. This hotel also has a great workout room.

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear HeidiM929, A GREAT BIG THANK YOU for your FIVE STAR REVIEW!! We were delighted to read that you enjoyed your stay with us. We look forward to welcoming you back to stay with us again. Kind Regards, The Team at Crowne Plaza Auckland. More

Hong Kong, China
Top Contributor
285 reviews 285 reviews
75 hotel reviews
183 helpful votes 183 helpful votes
5 of 5 stars Reviewed 1 week ago

Flight arrived at 9:10pm. Hopped on the airbus and it took less than 40 minutes to reach the area (The bus driver will tell you that this is the 3rd stop off the airport terminal). Located just 2 blocks off Queen's street and within 2 minutes walking distance from the Civic. There is an easier way to access to the... More

Was this review helpful? Yes 1
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Man_U_canuck, A HUGE THANK YOU for your well-written FIVE STAR REVIEW!! We were gripped! We were delighted to read your great comments regarding each part of your stay with us. We can see that there are areas where we can improve and we will be looking into these. Thank you for your wonderful comments regarding our team, particularly Ruchika... More

Sydney, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good hotel in Auckland city centre. Access: Easy to walk to everything, minutes to the central shops, a food court in the shopping centre next door, many restaurants in immediate vicinity, bus stop nearby (5 min walk) on Queen St to get to/from the airport. Also a large supermarket around the corner opposite Bungee jump. If you want to... More

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear sunn1g1rl, Thank you for your four star review and the handy hints you offered with how to get to nearby shops and eateries and also how to get to Ponsonby and Parnell - great areas to visit for those that love to shop and dine out! We were delighted to read your great comments regarding our rooms and our... More

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Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#6 Family Hotel in Auckland #10 Business Hotel in Auckland #11 Luxury Hotel in Auckland #15 Romantic Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 
Number of rooms
355

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Crowne Plaza Auckland and other travelers.
2 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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