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Crowne Plaza Auckland

#13 of 77 Hotels in Auckland
Certificate of Excellence
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128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
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Crowne Plaza Auckland
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Crowne Plaza Auckland
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1,005 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wimborne Minster, United Kingdom
Top Contributor
119 reviews 119 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is fairly typical of both the Crowne Plaza chain, and this genre of hotels. Everything there, all clean and tidy, nothing wanting. I think one’s view of it would very much be coloured by how much the room had cost. However we enjoyed it very much.

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Grimsby, United Kingdom
Top Contributor
109 reviews 109 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Located just around the corner from the Skytower and with lots of eateries within a few minutes walk it is a good place for tourists. The breackfast and bar snacks were fine and the room very clean and with very helpful chamber maids. We were on a tour and greeted by the duty manager and had a nice welcome. We... More 

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Michigan
Top Contributor
69 reviews 69 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel one night before our cruise the next day. Our flight landed in Auckland at 8:00 am, so needless to say we arrived to the hotel hours before official check in time. Great news for us, our room was ready! We are IHG Rewards Club members (entry level), so I am not sure if this was... More 

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Tauranga, New Zealand
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We re stayed at this hotel after a very small problem the last time we stayed. I am delighted to say that we had a great weekend and everything that we expect from the Crown Plaza Auckland has been fixed. Great Hotel good at looking after customers, Great location. Beds superb,

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Jerusalem, Israel
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was at this hotel for 3 nights which has a good location at a walking distance from Queen street and the harbour. Upon arrival I got the room at the end of the corridor. A small bizarre labyrinth room with a queen bad although I booked king. Went to the reception where I was told "this is our king"...... More 

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Los Angeles, California
Contributor
20 reviews 20 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed on the 24th floor for 2 nights, the room feels like 15 years old with classic layout, it's comfortable and clean though. Its' located one block away from queen's and 5-10min walk to harbor and transportation hub. Comparing to price paid, I'd find somewhere else with better value if return to AKL.

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Conan C, Thank you for taking the time to provide feedback following your recent stay with us. We were pleased to read that you found our hotel comfortable and clean and our location well situated in the centre of the city with easy access to Queen Street, the harbour and transportation hub. We were however disappointed to read that... More 

Aylesbury, United Kingdom
Top Contributor
106 reviews 106 reviews
49 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Love this hotel, have stayed a couple of times and last time it was on the last night of our month long tour of NZ before we flew home, a perfect finish to the tour. Great location, exceptional service, worth every penny

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear paddythediver, We were so pleased to read that you enjoyed your recent stay with us and found us to be the perfect finish to your tour around New Zealand. Thank you for taking the time to provide feedback and we look forward to welcoming you back to stay again in the future. Kind Regards, Rebecca More 

Pittsburgh,Pa
Top Contributor
50 reviews 50 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here one night before leaving on a cruise. It was a good location: close to shopping, restaurants, and the pier so we could walk to it during the evening to check out the cruise ships before taking a short taxi ride in the morning The room and bathroom were nicely sized and equipped well

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Pittsburgh_PaPam, Thank you for taking the time to provide feedback following your recent stay with us. We were pleased to read that you enjoyed your stay and found our location well situated to Auckland's shopping, restaurants and cruise ship terminal. Thank you again and we look forward to welcoming you back the next time you are in Auckland. Kind... More 

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Staff very friendly. Rooms ok - roof for improvement particularly in the bathroom but mostly ok. Very well located close to the centre of the city and parking next door. Breakfast is about average for a place like this. Room service and dinner also can't be faulted

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Steve B, Thank you for your feedback following your recent stay with us. We were delighted to read that you enjoyed your stay and found our location a good base to explore Auckland's shopping, restaurants and harbour area. We look forward to welcoming you back the next time you are in New Zealand. Kind Regards, The Team at Crowne... More 

London, United Kingdom
Top Contributor
81 reviews 81 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a city centre hotel sharing an entrance with a shopping mall. Ideal for getting those things you forgot to pack. The rooms are very comfortable ideal for chilling out after 24hrs jet lag. The public areas are very average and meals are nothing special.

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Oldcodger2011, Thank you for providing feedback following your recent stay with us. We were pleased to read that you enjoyed your stay with us and you found our rooms comfortable to relax in after your long journey from the UK. Thank you again and we look forward to welcoming you back again the next time you are in New... More 

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