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Crowne Plaza Auckland

4.5 of 5 128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
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Certificate of Excellence 2014
Crowne Plaza Auckland
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Crowne Plaza Auckland
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960 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle, Australia
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars NEW

Stayed at the Crown Plaza twice during Feb 2015 and it was my first stay at this hotel. I found the people on the reception very friendly and helpful, the rooms on the upper floors to be spacious and well appointed. The beds are cloud-like so maybe guests who need a firm bed might not like them. One of the... More 

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Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Amazing location. They are just one street away frm queen street and so mich closer to the sky tower.. and also u could reach the harbour on quay street in few mins on foot!! Had a very comfy stay and the staff were always ready to help... would have given an extra star if you guys had provided 24 hour... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great service, good location central to casino, civic, night life. Nice clean and tidy room. Lounge bar on site inviting. I would recomend. Had late night snack,after a show,and a visit the sky city casino,both a short walk from the hotel.we didnt try the resturant but it looked nice.

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texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in a deluxe king room with a view for two night. After 36 hours of traveling, the Crowne Plaza was a welcome sight. Although pricey, it is at the level of the the Skycity Grand. We utilized the concierge to book a tour and they did it promptly and with a smile. The room was impecably clean. The... More 

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Sydney, Australia
Top Contributor
111 reviews 111 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay here often when in Auckland and am never disappointed. The rooms are always clean, beds comfortable and staff friendly. I will always comment on the value of a hotel breakfast and this is no different. Value is terrible but the food on offer is fresh and tasty. Location is ok if like me you like a walk as... More 

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Simon G, Thank you for your 4 star review! We are delighted to read once again you had a great stay with us in our clean comfortable room. Thank you for your kind words regarding our team's helpfulness and friendliness - Its a real motivator! Kind regards, The Team at Crowne Plaza Auckland More 

Auckland Region, New Zealand
Contributor
12 reviews 12 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

My sister shouted me a couple of nights in the Crowne so we could go to a concert. We had a room with two King Beds in, nothing flash but the beds were comfortable. The view wasn't that good looking onto other buildings. I thought it was quite nice until I found out she had to pay $599 a night!... More 

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear HilsNZ, Thank you for your review. I'm pleased to read you had a good stay with us in our twin room with comfortable two king beds. Our best rates will always be on our IHG website. Booking in advance always helps as there are a lot of major events happening in Auckland in 2015. Prices do tend to go... More 

Wellington, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Have stayed at Crowne Plaza numerous times over the years but this time was very different. From the moment of the absolute enthusiasm shown to want to check me in on the front desk right through to departure simply oozed quality. And this was backed up with the quality of the room. Room 2415 to be exact. Crowne Plaza Auckland... More 

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear noporkies, A MASSIVE THANK YOU for your fantastic 5 star review! We are thrilled to read you comments and it means a lot for us when it comes from our loyal guests. Guest service is our No:1 priority and we are delighted to read we have got it right!! We look forward to welcome you soon. Kind regards, The... More 

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose the Crowne Plaza because we generally stay at Crowne Plaza hotels when away as they always have excellent accommodation, service and amenities. We stayed for two nights and boarded a cruise ship after this. Lovely place although really needs a revamp. We stayed in an executive suite on floor 28. Was lovely but very outdated and in need... More 

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Mattema, Thank you for your review. I am delighted to read you had a good stay with us in one of our Executive suite. However, I am disappointed to read that we were not been able to located your missing item. I would really appreciate if you could get in touch with me so that I could investigate it... More 

Canberra, Australia
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed as a couple no kids in January/February 2015. The hotel is clean and well located in the middle of Auckland. It is about a 20 minute walk to the Viaduct where a majority of restaurants are located and It's one block away from the Casino and Sky City Tower. There are plenty of eating options close by. To... More 

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Peterleahy, A HUGE THANK YOU for your fantastic 5 star review! We are delighted to read you had a great stay with us and found the location perfect for your purpose of travel. We are thrilled to hear that you had a restful sleep in our quite rooms and thank you for your comments regarding our elaborate breakfast our... More 

Clitheroe, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here both at beginning and end of our NZ travels- four days in total. On both visits we were really pleased with our Club rooms on 27th Floor with harbour views and the decision to take advantage of the upgrade was certainly the correct one. Both rooms were spacious if a little dated but the hotel's position made... More 

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear bjl70, THANK YOU for your 4 star review. We are thrilled to read you had a great stay with us in our Club rooms and enjoyed our breakfast and evening canapes and drinks in our Club Lounge. Yes, the views are stunning from our lounge! Thank you for your kind words regarding our team's friendliness and helpfulness - Its... More 

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Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Family Hotel in Auckland
#10 Business Hotel in Auckland
#13 Luxury Hotel in Auckland
#15 Romantic Hotel in Auckland

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