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Crowne Plaza Auckland

4.5 of 5 128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
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Certificate of Excellence 2014
Crowne Plaza Auckland
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Crowne Plaza Auckland
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893 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
4 reviews 4 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I don't think there's another hotel in Auckland that is in a more convenient location than Crowne Plaza. My husband and I loved this hotel. It's pretty much walking distance to everything in the center of town. The mall is really a plus, there's a food court which is just an elevator ride away, there's a lot of international restaurants... More 

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Palm Coast, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were placed here by our cruiseline as part of the cruise package. This was at the end of our trip. We stayed in Auckland 2 nights. The hotel is downtown, not far from the pier. Check in was easy and fast. Had pre arranged upgrades to club floor for the 4 couples traveling together. Which was nice, since it... More 

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York, United Kingdom
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Arriving after a very long day of flights from the mid-west US, we were able to check into our room though it was only 10 a.m. We had reserved a "club room" with access to the club lounge and this was a great choice. The breakfasts and evening drinks and appetizers were excellent and really helped us enjoy our time... More 

Was this review helpful? Yes 1
Sydney, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great spot in Auckland and not to far to walk from the harbour. The Club Rooms were good value, with light breakfast and evening drinks / canapes. We had one problem but the Crowne Plaza staff responded well, which is the sign of a great hotel. We would stay at the Crowne Plaza when next we visit Auckland.

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Crowne Plaza is slightly outdated in aesthetic, and lacks slight personality, but makes up for it with its fantastic location, reasonable price, and fantastic buffet breakfast. The room had everything one would need - with an incredibly comfortable bed, clean bathroom and TV with a number of international channels. The highlight had to be the buffet breakfast - with eggs... More 

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Lafayette, California
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel is clean and centrally located. They charge 71 cents for local calls, annoying. Constantly had to sign in for super slow internet, then got charged 10 dollars for going over usage allowance. These add on charges will cause me not to recommend this hotel. WiFi should be free with the room!

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East Greenwich, Rhode Island
Top Contributor
158 reviews 158 reviews
116 hotel reviews
206 helpful votes 206 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I recently stayed at the Crowne Plaza Auckland two different times in the same trip, about a week apart. And I have to say I had very different experiences during the stay due to the front desk staff. Let me start with some generality about the hotel. First, the location is great. It is right in downtown Auckland and is... More 

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Newcastle, Australia
16 reviews 16 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had 2 nights here with three of us sharing a room with 2 queen sized beds. Room and bathroom a good size, very comfortable beds, great shower and no outside noise. In other words, couldn't ask for better. Desk staff very pleasant and efficient. Requested some ice and a bottle opener from room service which was delivered very quickly. Used... More 

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Booper97, We were so pleased to read that you enjoyed your stay with us and had a good experience. Thank you for taking the time to provide feedback and we look forward to welcoming you back on your next visit to Auckland. Kind Regards, The Team at Crowne Plaza Auckland More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Initial impression was above average. Check in was smooth - and staff member kept paperwork to minimum. Room and bathroom were a good size. Then I tried the breakfast in the hotel restaurant. The chicken sausages were pink and lukewarm. I advised a staff member and he went to talk to the chef. The next time I saw him he... More 

Was this review helpful? Yes 1
Irvine, California
Top Contributor
131 reviews 131 reviews
77 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, nice and well-maintained rooms, very useful club lounge. 5 minutes walk to Customs Rd. The hotel provides a solid product and service. I am very satisfied for the vacation stay this time. While checking in, I did received a upgrade for being a platinum member, albeit a not proactive one (I asked at last whether a upgrade is... More 

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear zyxlsy, Thank you for your review following your recent stay with us and thank you for your loyalty as one of our IHG Rewards Club Platinum members. We were delighted to read that you enjoyed your stay in one of our Club Rooms with access to our Club Lounge. Thank you again and we look forward to welcoming you... More 

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Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#5 Family Hotel in Auckland
#11 Business Hotel in Auckland
#12 Luxury Hotel in Auckland
#14 Romantic Hotel in Auckland

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