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All 76 Auckland hotels

Crowne Plaza Auckland

4.5 of 5 Hotel   |   128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
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85%
Ranked #12 of 76 hotels in Auckland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Rob-Charli Kaitaia, New Zealand
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809 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
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English first
Kaitaia, New Zealand
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 2 nights in an Executive King Suite with a city view. Clean tidy room, excellent housekeeping. Had free wifi due to being IHG membersThe check in/out was swift and reception staff were very helpful.The buffet breakfast was included in our price. There was a good choice of food including an egg station with a very happy chef... More

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Sydney, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Have stayed here over 5 times. Hotel rooms are always spotless and beds very comfortable. Staff are very friendly. Good selection of hot & cold for breakfast. Easy access to other restaurants in Auckland CBD or Waterfront area.

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Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were so pleasantly surprise at the quality and service of this hotel. It's a crowne plaza with an intercontinental feel. All amenities are outstanding, and the Club Lounge is a convenient bonus. The staff were friendly and helpful. The location of this hotel is fairly central and walking distance to most things. If you are driving there is a... More

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Melbourne, Australia
Top Contributor
54 reviews 54 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

During our last leg of our travel in New Zealand, we stayed here for one night. This hotel is very conveniently located in the city center and is perfect for anyone hoping to visit the shops. Under the hotel itself, there is a small shopping centre. Due to its location, it is also easy to find places to eat around... More

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Auckland Region, New Zealand
Top Contributor
53 reviews 53 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nothing bad to say except our room was miles from the elevators and the original pillows were horribly big. No problem though, called up & got different sized pillow delivered straight away. We used wotif to get $350 for 2 nights so for that price were happy with everything

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central coast
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

I recently stayed here for work and leisure and enjoyed my stay until checkout As a platinum IHG Member I booked my accommodation through the IHG Website the money for my stay had been deducted from my account prior to checkout and on checkout they insisted on trying to charge me the price again even though they had done so... More

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London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This Crowne Plaza Auckland is a perfectly fine hotel, clean, comfortable, practical and in the centre of Auckland. All the staff are very friendly, welcome and really helpful. Yes this hotel is not new and the rooms are not the most up to date but it's well maintained and clean. I was upgraded to a club floor which was a... More

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Senior Contributor
28 reviews 28 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Attended a conference hosted at the hotel. The location is great - right in the middle of Auckland CBD. The room was tidy but the bathroom was a bit dated most notably with the shower being over the bath. Fighting with a shower curtain and water toggle switch first thing in the morning isn't ideal for me. The wifi internet... More

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear LukaszZ, Thank you for your four star review. We were pleased to read that overall you enjoyed your stay with us and found our location in the centre of Auckland to be great. With regards to your comments regarding wifi, we offer complimentary internet throughout the stay for all our IHG Rewards Club members. Joining our programme is quick... More

Shanghai, China
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The crown plaza is very well positioned in the center of the city good sour adding for restaurant and services . The staff is very nice and helpful land there is a good balance between price and quality. Great for family

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Zorz65, Thank you for your four star review. We were delighted to read that you enjoyed your stay with us and found our location well positioned in the centre of the city. Thank you for your lovely comments regarding our staff. Guest service is our number one priority, so it is always a delight to read when we have... More

Melbourne, Australia
Top Contributor
132 reviews 132 reviews
54 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a Saturday night and arrived by car but nobody on the door to say where to park the car staff at reception were friendly but were more interested in trying to upgrade to a Club Room at a cost. This hotel didn't have a friendly feel about it but was very professional but not up to the... More

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Tullagirl, Thank you for your four star review. We were disappointed to read that your experience did not meet your expectations. Please accept our sincere apologies. The team work hard every day to ensure our guests are comfortable and experience our true Crowne Plaza hospitality, and it saddens us when this is not the case. We were however pleased... More

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Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand

241 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#7 Family Hotel in Auckland #10 Business Hotel in Auckland #11 Luxury Hotel in Auckland #16 Romantic Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 
Number of rooms
355

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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