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All 76 Auckland hotels

Crowne Plaza Auckland

4.5 of 5 Hotel   |   128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
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85%
Ranked #12 of 76 hotels in Auckland
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
thebigpuppa Auckland Region, New Zealand
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805 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
Auckland Region, New Zealand
Top Contributor
53 reviews 53 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nothing bad to say except our room was miles from the elevators and the original pillows were horribly big. No problem though, called up & got different sized pillow delivered straight away. We used wotif to get $350 for 2 nights so for that price were happy with everything

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central coast
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

I recently stayed here for work and leisure and enjoyed my stay until checkout As a platinum IHG Member I booked my accommodation through the IHG Website the money for my stay had been deducted from my account prior to checkout and on checkout they insisted on trying to charge me the price again even though they had done so... More

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London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This Crowne Plaza Auckland is a perfectly fine hotel, clean, comfortable, practical and in the centre of Auckland. All the staff are very friendly, welcome and really helpful. Yes this hotel is not new and the rooms are not the most up to date but it's well maintained and clean. I was upgraded to a club floor which was a... More

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Senior Contributor
28 reviews 28 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Attended a conference hosted at the hotel. The location is great - right in the middle of Auckland CBD. The room was tidy but the bathroom was a bit dated most notably with the shower being over the bath. Fighting with a shower curtain and water toggle switch first thing in the morning isn't ideal for me. The wifi internet... More

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear LukaszZ, Thank you for your four star review. We were pleased to read that overall you enjoyed your stay with us and found our location in the centre of Auckland to be great. With regards to your comments regarding wifi, we offer complimentary internet throughout the stay for all our IHG Rewards Club members. Joining our programme is quick... More

Shanghai, China
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The crown plaza is very well positioned in the center of the city good sour adding for restaurant and services . The staff is very nice and helpful land there is a good balance between price and quality. Great for family

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Zorz65, Thank you for your four star review. We were delighted to read that you enjoyed your stay with us and found our location well positioned in the centre of the city. Thank you for your lovely comments regarding our staff. Guest service is our number one priority, so it is always a delight to read when we have... More

Melbourne, Australia
Top Contributor
132 reviews 132 reviews
54 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a Saturday night and arrived by car but nobody on the door to say where to park the car staff at reception were friendly but were more interested in trying to upgrade to a Club Room at a cost. This hotel didn't have a friendly feel about it but was very professional but not up to the... More

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Tullagirl, Thank you for your four star review. We were disappointed to read that your experience did not meet your expectations. Please accept our sincere apologies. The team work hard every day to ensure our guests are comfortable and experience our true Crowne Plaza hospitality, and it saddens us when this is not the case. We were however pleased... More

Perth, Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Cumfy beds. Good central City location. Close to lots of eateries both restaurant and take-out (take-away).Close to the casino and skytower. Can walk to Viaduct Basin in 10 mins - 15 mins lots of restaurants there as well. Great complimentary buffet breakfast on that package. Friendly staff. Would recommend this Hotel.

Was this review helpful? Yes 2
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear tezza B, Thank you for your four star review. We were delighted to read that you enjoyed your stay with us and found the hotel to be a good base for exploring the City. Thank you for your great comments regarding our staff. Guest service is our number one priority, so it is always a delight to read when... More

Perth, Australia
Top Contributor
93 reviews 93 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on an overnight stay, easy to get to from the Airport bus and close to everything we wanted. Friendly and professional greeting and the room was really great. Plenty of restaurants close by as well as a supermarket, nice walk down to the harbour area - really couldn't fault anything here! Had breakfast in the hotel and it... More

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Jozcat, A GREAT BIG THANK YOU for your FIVE STAR REVIEW!! We were delighted to read your great comments regarding our team, our location and our breakfast. Thank you again and we look forward to welcoming you back to stay with us again the next time you are in Auckland. Kind Regards, The Team at Crowne Plaza Auckland More

Wellington, New Zealand
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here overnight with hubby. Super location. Was also upgraded to a club room. The next block over is sky tower and Federal street with the wonderful foodies alley of Depot, Fed Deli and Bellota to name only a few. A must stay. Will be back.

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NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear JustMarriedWtgn, A HUGE THANK YOU for your FIVE STAR REVIEW!! We were delighted to read that you enjoyed your stay with us. It was also great to read that you found our location well situated to the wonderful eateries on Federal Street, just a short walk from the hotel. We look forward to welcoming you back to stay with... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here overnight on a business trip. The hotel is in a central location with easy access to the business district and waterfront. The room was clean and tidy as expected. Efficient staff ensured that waiting times at the bar and reception were never an issue.

Was this review helpful? Yes
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Dave S, Thank you for your four star review. We were delighted to read that you enjoyed your stay with us. Thank you for your comments regarding our efficient staff. Guest service is our number one priority, so it is always a delight to read when we have got this right. We look forward to welcoming you back to... More

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Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#7 Family Hotel in Auckland #10 Business Hotel in Auckland #11 Luxury Hotel in Auckland #16 Romantic Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 
Number of rooms
355

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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