We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 76 Auckland hotels

Crowne Plaza Auckland

4.5 of 5 Hotel   |   128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
Hotel website
Hotel deals
Hotel amenities
Special Offer
IHG Special up to 25% Off
Save Saved
You added Crowne Plaza Auckland to your Saves list
Crowne Plaza Auckland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
85%
Ranked #13 of 76 hotels in Auckland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
UkE_b UK
  • Overview
  • Reviews (784)
  • Photos (236)
  • Amenities
  • Room tips (146)
  • Location
  • More
Write a Review

784 people have reviewed this hotel

Traveler rating
    274
    382
    98
    20
    10
See reviews for
119
257
67
201
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
UK
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel was very central - close to Elizabeth street (main shopping, where there is also a large supermarket halfway down). The hotel joins onto a shopping mall so convenient for the food court. It is also close to the Elliot Stables (quirky selection of restaurants) and round the corner is a great little coffee shop - Remedy Coffee. Hotel room... More

Was this review helpful? Yes
Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I have stayed in alot of hotels in Auckland and I would say the Crowne Plaza Auckland is one of the best. I travel to Auckland for work regularly and have tried them all, but I keep coming back to the Crowne Plaza for the service and the comfort. The staff are all welcoming and friendly and they are always... More

Was this review helpful? Yes 1
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Keith B, A HUGE THANK YOU for your wonderful FIVE STAR REVIEW!!! We were delighted to read your great comments regarding our welcoming, friendly and helpful team and our comfortable and clean rooms. Guest service is our number one priority so it is always a delight to read that we have got this right. Your kind words are a... More

Balclutha, Otago, New Zealand
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely rooms, the most comfortable beds ever, staff constantly smiling and helpful, meals great. ... and prime location right in the heart of auckland. Couldn't ask for better! Highly recommended to those looking for a great stay.

Was this review helpful? Yes 1
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Tracey M, A HUGE THANK YOU for your wonderful FIVE STAR REVIEW!! We were delighted to read your great comments regarding our rooms, comfortable beds, meals, location and our smiling, helpful team. Thank you also for recommending us so highly. We look forward to welcoming you back again! Kind Regards, The team at Crowne Plaza Auckland. More

Wellington, New Zealand
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Crowne Plaza is one of those large hotels attached to a shopping mall which leads to the main part of downtown. The hotel is friendly, warm and well situated. It is an easy 15 minute walk to Britomart and convenient to buses. Staff are friendly and helpful. Our room was clean and comfortable. Will stay here again.

Was this review helpful? Yes 1
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Stan061, Thank you for your great four star review! We were delighted to read that you enjoyed your stay with us and found our location well situated for your purpose of travel. Thank you also for your kind words regarding the helpfulness and friendliness of our team. We look forward to welcoming you back in the future. Kind Regards,... More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Couldn't fault their staff. Professional and great service. Always a smile on their faces. Location is ideal if you wish to be in the middle of Auckland. Although the hotel fixtures and décor are feeling a little old and tired. Needs a refresher/make-over.

Was this review helpful? Yes
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Cruzmeister, Thank you for your review of our hotel. We were pleased to read that you enjoyed your stay with us and that you could not fault the service and professionalism of our staff. Guest service is our number 1 priority so it is always a delight to read that we have got it right. We look forward to... More

Wamboin
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent three nights at the Crowne Plaza, on business. I was given an upgrade (I'm an IHG Platinum Ambassador, but an upgrade to a suite with club access was more than I'd have expected). It was very good value, solid (a little old-fashioned, but in a nice way) the check-in and concierge staff particularly helpful. The breakfast buffet was... More

Was this review helpful? Yes
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Menippus, A HUGE THANK YOU for your wonderful FIVE STAR REVIEW and the high recommendation!!!!! It was great to read that you enjoyed your stay and that you found our check in and concierge staff helpful. Guest service is our number 1 priority so it is always a delight to read that we have got it right. We were... More

Missouri City, Texas
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked 2 nights on points and have IHG platinum. We got upgraded to a club level room. The club was good, but the food not as good as other clubs I've been too. The hotel has a good location for foot travel, but not good for driving. Parking is self parking only in a parking garage next door. Very... More

Was this review helpful? Yes
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Ray840, A MASSIVE THANK YOU for your 5 star review! I'm delighted to read you had a great stay with us in our club room and found our hotel to be a good base for exploring the city by foot. Our Executive Chef and his team our currently working on the Club food offering. I'm positive you will change... More

Coppabella, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent a great weekend at the Crowne Plaza Auckland for the tall ships festival. The hotel was really nice and the buffett breakfast was fantastic. My next visit to Auckland we will be returning to the Crowne Plaza for sure.

Was this review helpful? Yes
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Thomas O, A HUGE THANK YOU for a FIVE STAR REVIEW!!!!! I do really appreciate it when our guests award us this accolade. I'm pleased to read you had a great stay with us. I'm thrilled to see you loved our elaborate buffet breakfast. Guest service is our number 1 priority so it is always a delight to read... More

Melbourne
Top Contributor
115 reviews 115 reviews
44 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lots of positives for this place. Central in the city, with a shopping court literally built around the hotel. Great breakfast choices. Really good gym, has kettlebells and fit balls as well as plenty of machines, mats and weights. Very helpful and courteous staff . My room was clean and neat and reasonably modern. There is a laundry on level... More

Was this review helpful? Yes 1
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear luckydog428, THANK YOU for your great four star review! I'm pleased to read you had a great stay with us. Its a delight to see you loved our location, our room, gym, great breakfast choices, self service laundry on Level 17. Thank you for your kind words regarding our team helpfulness and courteousness. Guest service is our number 1... More

Bangalore, India
2 reviews
4 of 5 stars Reviewed 2 weeks ago

good location. close to sky tower and walkable to queen street. breakfast was average. club is very good. accesible to many restaurants and also to the food court in the mall attached to the hotel. checking was easy.

Was this review helpful? Yes
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear RajeevGollap, THANK YOU for your 4 star review! I'm pleased to read you had a good stay with us and found our location perfect for your purpose of travel. I'm delighted to read you loved our Club room and the facilities/ benefits which come with it. However, I am a little disappointed that we were not able to impress... More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Auckland, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Auckland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Travelocity, Orbitz, Hotels.com, Priceline, Cheap Tickets, Tingo, Agoda, TripOnline SA, getaroom.com, BookingOdigeoWL and Otel so you can book your Crowne Plaza Auckland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand

236 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (206)
Viewed
Room/suite (55)
Viewed
Hotel & grounds (29)
Viewed
View from room (18)
Viewed
Bathroom (15)
Viewed
Dining (7)
Viewed
Pool/beach area (1)
Viewed
Other (81)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (6)
Viewed
Dining (9)
Viewed
Room/suite (8)
Viewed
Other (8)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#6 Family Hotel in Auckland #10 Business Hotel in Auckland #12 Luxury Hotel in Auckland #15 Romantic Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 
Number of rooms
355

See which rooms travelers prefer