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Crowne Plaza Auckland

#11 of 68 Hotels in Auckland
Certificate of Excellence
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128 Albert St | P.O. Box 6841, Auckland 1030, New Zealand
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Crowne Plaza Auckland
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1,232 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Comfortable beds and clean rooms. However, the rooms might look a bit old, a renovation would not be a bad idea. Offers parking space. It is well located in downtown of Auckland, so that you can walk to all places. You will only need a car in case you want to leave downtown.

Helpful?
Thank Pavlos P
Oakville, Canada
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the hotel two nights while in transit. The rooms were spacious and clean. The staff were efficient and responded to email inquiries promptly. The hotel is in the CBD and is a good base to explore Auckland.

Helpful?
Thank Ron S
Espoo, Finland
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Crowne Plaza Auckland is located in the heart of Auckland. The rooms are a decent size and well equipped. The staff was helpful and the breakfast was very tasty. Thereare several bars and restaurants within a walking distance. I can recommend the Crowne Plaza for business travellers and couples.

Helpful?
1 Thank SoBe8889
Dunedin, New Zealand
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our fourth stay in this hotel. The bed was comfortable and the bathroom has been kept clean. Staff were helpful and friendly. The breakfast was very good. We got free wi-fi. It is centrally located and is within walking distance to Sky Tower, Queen Street, Supermarket and many good restaurants.

Helpful?
Thank Tim L
Brisbane, Australia
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed for two nights only. As per previous reviews, the property is a little dated(eg bathroom fittings ) however it has been well maintained and the room was very comfortable. All staff were professional and courteous; check in person acknowledged by loyalty program status. Generally staff would act promptly on any request but clearly gave the impression they were not... More 

Helpful?
Thank Brischief1
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Brischief1, Thank you for taking the time to provide feedback following your recent stay with us. We were pleased to read you enjoyed your stay, however disappointed to read that your experience did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve on our services. We... More 

london
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Made this our base for a stay in Auckland. The room was very comfortable, with free Wi-Fi, great views (including from the glass lifts), nice bathroom. Breakfast buffet was fantastic with everything you could think of and someone to cook eggs to order. And easy walk to the docks and sky tower, and plenty of good restaurants nearby.

Helpful?
Thank paulandozzie
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear paulandozzie, Thank you for taking the time to write a review following your recent stay with us. We were so pleased to read you had a great stay and enjoyed our breakfast buffet in Aria Restaurant and location in the central city. We look forward to seeing you again on your next visit to New Zealand. Kind Regards, The... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

As described above it is a very good hotel like any other Crowne plazas around the world. Situated adjacent street to Skycity tower and also within the central district. I was given the 16th floor but didn't have a good view of any important buildings. Staff is courteous and helpful and mostly are of Asian and Indian origin and professionally... More 

Helpful?
Thank Harish H
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Harish H, Thank you for taking the time to provide feedback following your recent stay with us. We were delighted to read you had a great stay and enjoyed our breakfast in Aria Restaurant and our location in the central City. We look forward to welcoming you back to stay again in the future. Warm Regards, The Team at... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel located in the heart of the city with lots of bars , restaurants and shops at the doorstep or walking distance. Very nice and friendly staff , rooms are spacious,very clean and quiet. The buffet breakfast is nice with reasonable price , gym is open 24hrs ,ferries are few minutes away to other islands. And lots of sightseeings... More 

Helpful?
Thank ali y
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear ali y, Thank you for taking the time to provide feedback on your recent stay. We were pleased to read you enjoyed your stay with us and found our location well situated to explore the city. We look forward to welcoming you back again in the future. Kind Regards, The team at Crowne Plaza Auckland More 

Middlesbrough, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

From check-in to check-out this hotel was fantastic. Myself and my parter both loved this hotel. Check-in was speedy, straight forward and pleasant. We arrived at the hotel via the sky bus from Auckland airport with ease and greeted at reception by a female member of staff (sorry i couldn't remember her name) but she was amazing with us. We... More 

Helpful?
2 Thank Foodl0ver1
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Foodl0ver1, It is so nice to receive such wonderful feedback and to hear of your great experience with us on your recent visit to Auckland. Thank you so much for your kind words which will be shared with our team and will be greatly appreciated. We look forward to welcoming you back to stay with us again when you... More 

San Jose, California
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on our trip at the end of December. It was a wonderful experience. The staff and management were very attentive and the room clean and comfortable. The hotel is at the heart of the city and good for sight seeing and business. Book the breakfast with your room as it'll hold you all day (very big selection).... More 

Helpful?
Thank R C
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear R C, It is so nice to receive such wonderful feedback and we are so pleased you had a wonderful experience with us. Thank you so much for your kind words. We hope to see you again on your next visit to Auckland. Warm Regards, The Crowne Plaza Auckland team More 

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