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Sofitel Auckland Viaduct Harbour

5.0 of 5 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
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Sofitel Auckland Viaduct Harbour
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Sofitel Auckland Viaduct Harbour
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1,515 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Sofitel Auckland Viaduct Harbour
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L.A., CA
17 reviews 17 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 1, 2013

Auckland has very few nice hotel options. The Sofitel is a re-dressed Westin I think. I stayed there about a year ago and it was pretty nice. Well, a year has passed, all the wooden surfaces in the room are scratched, the internet is ridiculously expensive and the answer to most requests is no. The internet was $115 for a... More 

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Top Contributor
73 reviews 73 reviews
45 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 31, 2012

We stayed here for 3 nights in October 2012 as the final few days of a 2 week holiday in the North Island. Whilst away from the hustle and bustle this hotel is conveniently located. It is an easy 10 to 15 minute walk to the ferry terminal (a harbour trip, and a ferry ride over to Devonport are both... More 

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Auckland Central, New Zealand
1 review
5 of 5 stars Reviewed December 31, 2012

This hotel is a lovely place to stay in Central Auckland. From arrival to departure we were treated like VIP guests. We had booked a special Xmas Eve dinner from their supplied menu, but on arrival were informed that the Xmas menu was only available for Xmas day. Apologies were given and we were promised a complimentary bottle of champagne... More 

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Senior Contributor
28 reviews 28 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 26, 2012

I've stayed at a few sofitels and it was a pleasure to see Wouter DeGraaf managing this one. I was immediately impressed by the concierge and reception staff, all of whom were attentive and impeccably attired. Helpful, intelligent and intuitive staff at the front of a hotel make or break it. This was some of the best front office service... More 

Was this review helpful? Yes 2
Auckland Region, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2012

From the moment we arrived we were greeted by professional, helpful staff. The room was spacious, immaculate, huge comfortable bed, large well-equipped bathroom - even a huge stand alone bath. We were given a voucher for two free drinks and a plate of handmade chocolates complimentary. Dinner was delicious and well-priced. The bread rolls and extra cream for dessert were... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2012

Thankyou for your hospitality, we booked accomodation at the Sofitel after our house was damaged in the Tornado & we were left with no power etc. It was a pleasant surprise when we arrived with our children (in only the clothes we were standing in) that we were not only upgraded, but that sweets etc were also provided for the... More 

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Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Hotel Style:
#1 Family Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#3 Romantic Hotel in Auckland
#8 Business Hotel in Auckland

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