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Sofitel Auckland Viaduct Harbour

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21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
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Sofitel Auckland Viaduct Harbour
Sofitel Auckland Viaduct Harbour
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2,081 Reviews from our TripAdvisor Community

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Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great location and all seemed to be going well....concierge desk made us a lunch reservation....that the restaurant didn't have....and the bellman who loaded our bags forgot one and sent it away with a tour group. An anxious couple of hours until the bag was located....not the mark of the Sofitel.

Review collected in partnership with Accorhotels.com

Helpful?
Thank dmj2013
Scarborough, New York
Level Contributor
210 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel was convenient to many restaurants and bars in the vibrant Viaduct Harbor area. It was also close to downtown shopping and other attractions like the Ferries and Art Gallery. Rooms and amenities were up to Sofitel high standards but views from the rooms were not good and the place seemed sterile. Good breakfast buffet with choice of prepared main... More 

Helpful?
Thank mazzillp
BC Canada
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Lovely to arrive after long journey...really friendly staff....minimalist architecture ...welcoming hotel..great room.... Super concierge and front desk. Marvellous martini in the bar..again great service. Yes, will return.

Helpful?
Thank P F
Brisbane, Australia
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was our first taste of NZ and what a great find. The staff are brilliant and the room was very comfortable. As it was our anniversary they gave us a free drink at the bar and a small cake in the room. Location is perfect for the harbour area though valet parking a little expensive at $50 a night

Helpful?
Thank pudsontour
Auckland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Sofitel on our wedding night last minute decision as our other accommodation was a total disaster, They were so lovely and we had great service from everyone, room-service was fast and yummy. Breakfast was like 5 star dinning. Thanks Sofitel staff.

Helpful?
Thank chalegga
Perth, Australia
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is truly 5 star, the staff are always looking to help, the service at breakfast was great and the food was fresh and tasteful. We enjoy the relaxing atmosphere this hotel has about it. The beds are so warm and plush.

Helpful?
Thank Radar67
DarienJim
Level Contributor
124 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I recently stayed there on vacation and this is a very conveniently located hotel to the Viaduct and near the waterfront activities that appears pretty new and clean. The rooms are very nice as is the bathroom. My only compliant is I made a reservation for a King/Queen bed and got what was two singles pushed together.... More 

Helpful?
Thank DarienJim
Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The title says it all. I expected a standard business hotel...i had a view of the harbour, a large room with a comfortable bed & very lovely bathroom. Location was amazing on the water, staff were great, but my highlight was the breakfast...just beyond your standard buffet and bacon sitting in a hot dish, they give you a nice menu... More 

Helpful?
Thank Natasha W
Liverpool, United Kingdom
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

On arriving at this hotel as part of a 40th wedding Anniversary holiday my first thought was how lovely the hotel was though there were major works outside . But my positive thoughts quickly evaporated when we went to our room . The view was directly over the building works outside and even worse directly opposite the fast food shop... More 

Helpful?
1 Thank Steve1249
Redding, Connecticut
Level Contributor
97 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a beautiful hotel with absolutely first class service. We were in a luxury room with a harbor view. There are several good features in the room such as excellent showers and beds plus being very quiet. The problem with the room is there is insufficient storage space so you are forced to live out of your suitcases. We... More 

Helpful?
Thank Hilltopman44
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