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All 76 Auckland hotels

Sofitel Auckland Viaduct Harbour

5.0 of 5 Hotel   |   21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
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Sofitel Auckland Viaduct Harbour
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Ranked #3 of 76 hotels in Auckland
A recent review
5 of 5 stars reviewed yesterday
FF_Traveller_123 Sydney, Australia
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1,317 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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English first
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed here for four nights with my son after a business trip to Aukland and I cannot fault it. Seamless check-in and departure and nothing was too much trouble for the concierge - a big thank-you to Kris who I bothered relentlessly! Yes there are other hotels closer to the action of the viaduct but that also means they... More

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20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Yes you pay more for the room than other hotels but we were wanting a romantic evening and this hotel delivered on that, our room had ok views and we needed to pull the curtains for privacy but size of room was great whereby we could sit and relax on comfortable lounge chairs. Roomy bath and shower and kitchenette with... More

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Singapore, Singapore
Top Contributor
93 reviews 93 reviews
55 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've stayed here before (in its previous life as the Westin) and then a couple of years ago as the Sofitel. The hotel still gets top marks for location and comfort of the rooms and bathroom. However I just felt that the customer service was brusque and very business like, especially at the front desk and lacked any sort of... More

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Top Contributor
64 reviews 64 reviews
56 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I would like to have rated 5 stars, but in some regard I just wasn't satisfied. The location whilst special is a little out of the way. The hotel and some staff interactions gave a slight feeling of pretentiousness. Perhaps we just felt we didn't meet their standard of guest rather on their regard. The room was nice, however we... More

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Wellington, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We booked this hotel via the web when flying up for a concert and had no idea what to expect. From the time we got there the staff were gracious, helpful and unhurried. The lobby had a calm ambience about it and the room was luxurious and roomy. The only picky fault was some delamination of a surface where the... More

Was this review helpful? Yes 1
Boston, Massachusetts
Top Contributor
106 reviews 106 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Staying here at present, great service, very classy place, professional service as they add the French flare on most things. Rooms are great, get balcony overlooking Harbour, lovely, peaceful. Beds are luxury then the bathroom is excellent, bath is huge and the rain shower is one of those you just don't want to get out off. Luxury products included in... More

Was this review helpful? Yes 2
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great room. Awesome service. Fantastic food But why put an espresso machine in every room when u dont supply fresh milk? Also if your a smoker this isnt the place for you. No smoking on room balcony and no area provided for smokers.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely stunning, once you walk into the lobby it feels like a 5 star hotel. I stayed at Sofitel in Auckland for 3 nights. I come to Auckland often, and can say that it is the best hotel in Auckland that I have stayed at. I would rate Sofitel above Sky City Grand Hotel – Sofitel is perfect and every... More

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Sydney, Australia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are very good, as are the bathrooms. Spa was booked out for days. Location is central & convenient. Didn't have a chance to eat there, but it looked nice. Would stay again. Service was excellent.

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Senior Contributor
38 reviews 38 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

from check in to check out, all aspects of the hotel were calm, relaxed, friendly and efficient. it is undoubtedly a thriving business persons hotel, but by no means exclusively so. we travel with kids and feel comfortable and very welcome. rooms and especially beds were comfortable, delicious room service food, spotlessly clean facilities, gentle lighting, gorgeous bathrooms, fantastic spa,... More

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Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand

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Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Auckland #2 Spa Hotel in Auckland #3 Luxury Hotel in Auckland #3 Romantic Hotel in Auckland #6 Business Hotel in Auckland
Hotel Class
Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 
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