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All 76 Auckland hotels

Sofitel Auckland Viaduct Harbour

5.0 of 5 Hotel   |   21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
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Ranked #3 of 76 hotels in Auckland
A recent review
4 of 5 stars reviewed yesterday
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1,374 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
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English first
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

The architecture and design of the ground level space is excellent. Very tranquil with water a big feature. The rooms are lovely and spacious with a stunning bath. Food was of a high quality. The only downfalls: being greeted in New Zealand with Bonjour. Irrespective of the brand I think they should say kia ora, bonjour. Also if you are... More

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Sunrise Beach
Top Contributor
67 reviews 67 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My partner and I and her son stayed at the Sofitel for 2 nights being 5 & 6 September. We had adjoining room No's 608 and 609 with a fantastic view of the marina below. Room 609 was a King Room with fantastic furnishings and a bathroom to die for. Our 2 day stay was luxurious from the soft' MyBed'... More

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Melbourne, Australia
Top Contributor
98 reviews 98 reviews
49 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic room (thank you Sofitel for the upgrade) with a lovely view of the marina. Great service; all the staff were friendly and helpful and went out of their way to provide good service. Extremely comfortable, and a stellar location.

Was this review helpful? Yes 1
Wellington, New Zealand
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We checked in and as we had some chilled items we asked that the contents of the mini bar be removed so we had use of the fridge for our goods. Having moved into the room and gone out for a walk we expected that when we returned the fridge would be empty but not so. Another call to reception... More

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
97 reviews 97 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location and beautifully appointed. A wonderful deep bath in the bathroom and a very spacious room. The staff are very attentive and friendly. Free WiFi in room is appreciated (the big hotels are starting to learn!). Wifi is limited to 300MB per day but this is more than enough for most. One small (but annoying) issue relates to the... More

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20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Good location, beautiful interior design. All staffs were helpful and cheerful. Spent a bit on valet parking. Our "Luxury Room, Marina View" on the top floor looked perfect, it was spacious, very classy yet comfy, neat and tidy. With the Bose stereo I just placed my spare iPhone 4 (too bad it's not a Lightning port for iPhone 5S) on... More

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Stefan C, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Carie Y, Thank you for taking the time to share your experiences staying at Sofitel Auckland Viaduct Harbour. We are delighted you enjoyed your stay at our beautiful hotel, and that you appreciated the harbour views from your room. Thank you also for your compliments on our customer service, rest assured we will pass this on to our team.... More

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Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Phone Number:
Location: New Zealand > North Island > Auckland Region > Auckland
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
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Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand

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Room/suite (36)
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Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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